EB 10-11 Buildings and Safety Environmental - Stamped

BUILDINGS AND SAFETY ENVIRONMENTAL (13)
AGENCY PLAN: MISSION, GOALS AND BUDGET SUMMARY
MISSION:
The Buildings and Safety Environmental Department is the city’s Environmental Affairs Department. BSE
safeguards public health, safety and welfare by enforcing construction, property maintenance, environmental
compliance and zoning codes, which will preserve and enhance property values and promote a quality of life to
make Detroit a preferred place to reside and conduct business.
AGENCY GOALS:
1. Assist with environmental compliance requirements of city departments.
2. Foster legislative and regulatory initiatives that will help the city meet its environmental objectives.
3. Ensure administration and enforcement of applicable building and zoning codes, and related federal, state, and
local laws and ordinances, to assure all structures within the City meet or exceed minimum standards.
4. Maintain the stability and safety of neighborhoods by enforcing the property maintenance code, Special Land
Use Conditions and other related ordinances.
5. Promote peace and safety of the general public by enforcing zoning codes, conditions and other relevant
regulations.
6. Reduce the number of vacant and dangerous structures within the City of Detroit.
7. Establish compliance of local businesses with federal, state and local laws, in order to promote a healthy local
economy.
AGENCY FINANCIAL SUMMARY:
ADMINISTRATION,
2010-11 LICENSES AND PERMITS,
2009-00PLAN REVIEW ACTIVITY
2010-11 INFORMATION
Increase
Requested Budget Recommended (Decrease)
$ -
ADMINISTRATION
City Appropriations $
ACTIVITY-
INFORMATION
$ 1,681,108 $ 1,681,108
27,263,194 Construction App 29,412,366 25,463,194 (3,949,172)
4,355,305 Grant Appropriations 4,689,408 4,600,000 (89,408)
$ 31,618,499 Total Appropriations $ 34,101,774 $ 31,744,302 $ (2,357,472)
$ - City Revenues $ - $ 2,068,000 $ 2,068,000

27,263,194 Construction App 29,412,366 25,463,194 (3,949,172)
4,355,305 Grant Revenues 4,689,408 4,600,000 (89,408)
$ 31,618,499 Total Revenues $ 34,101,774 $ 32,131,194 $ (1,970,580)
$ - NET TAX COST: $ - $ (386,892) $ (386,892)
AGENCY EMPLOYEE STATISTICS:

2010-11 2009-10 03-31-10 2010-11 Increase
Requested Budget Actual Recommended (Decrease)
0 City Positions 0 0 22 22
266 Construction Positions 290 239 237 (53)
27 Block Grant Positions 31 29 30 (1)
293 Total Positions 321 268 289 (32)
ACTIVITIES IN THIS AGENCY:

2009-10 2010-11 Increase
Budget Recommended (Decrease)
Administration $ 10,940,367 $ 8,157,179 $ (2,783,188)
Planning and Permitting - 2,922,484 2,922,484
Business License Center - 1,000,516 1,000,516
Inspection and Code Enforcement 18,471,999 14,383,531 (4,088,468)
Demolition Administration 4,689,408 4,600,000 (89,408)
Environmental Department - 680,592 680,592
Total Appropriations $ 34,101,774 $ 31,744,302 $ (2,357,472)
13-1
ADMINISTRATION ACTIVITY INFORMATION
ACTIVITY DESCRIPTION: ADMINISTRATION

The Administration Division is responsible for ensuring that each division in the Department is properly carrying
out the administration and enforcement of federal, state, and local laws as they relate to the activities of the
Department. Responsibilities include management of resources, future planning, program development, customer
relations, accounting, strategic development and implementation of policy. (Plan Review and the Business License
Center are now housed in separate Activities.)
Key business processes:

• Budget development and management
• Human Resources issues
• Information technology support, strategy and new programs
• Procurement
• Processing contractor invoices
• Providing pre-plan consultations
• Preparation of responses to City Council and other City Departments
• Organizing participation in various Mayoral and City-wide initiatives
• Reconciling travel receipts
• Managing the schedule of various boards and commission including the Construction Board of Appeals, the
Board of Rules and the Wrecking Board
• Customer services such as the Affidavit of Compliance and Responsibility
MAJOR INITIATIVES FOR FY 2009-10:

Business Process Re-Engineering Project
The Department is conducting a Business Process Re-Engineering Project to yield three distinct tracks for
improvements that will be made to our operations. The goal of this project is to layout the procedures that will be
used to rollout the process improvements for people, process and technology. The improvements were identified to
implement strategies put forth to address opportunities that will improve the overall Department’s operational model
and meet the identified goals of the organization. The recommendations include improvements on organization
structure, resource competencies, streamlining process, technology solutions to congruently create and enhance
value in the short and long term. The project is broken down into two overall initiatives: 1) Process and People
Initiatives 2) Technology/Automation improvements including compliance database (data mining and analytics),
infrastructure and external web site that will process permits, inspections and licenses online.
Environmental Affairs Functions

The Department is incorporating the functions of the Environmental Affairs Department that will result in the
combining of operations. The Environmental Affairs Department functions will continue to manage and coordinate
the environmental affairs of the City of Detroit through the development and implementation of a coordinated and
comprehensive environmental policy. This coordinated effort will allow assurance that the City is in compliance
with applicable laws and regulations while also allowing for shared resources with true cost allocations charged to
the appropriate source. The Environmental Affairs functions will be integrated into existing B&SE initiatives such
as the lead abatement program and the asbestos survey and abatement for demolition of dangerous buildings while
serving as an internal resource for ensuring compliance with applicable laws and regulations.
Property Ownership Information

The Department is assessing the process of title searches in regards to the Property Maintenance and Dangerous
Buildings divisions. Incorrect and/or inaccurate title information can lead to hundreds of wasted resources for each
address. Violations can be dismissed without the correct property ownership information. This is a fundamental
function that is necessary for litigation of property maintenance blight violations.
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PLANNING FOR THE FUTURE FOR FY 2010-11, FY 2011-12 and BEYOND:

Technology Vision
The implementation of on-line permits, inspections and licenses is the core of the technology vision. Currently these
services require a high amount of coordination between internal and external entities costing significant amounts of
resources. The sheer volume of requests and current processes has lead to inefficient utilization of resources costing
the Department more money and delays to customers. The current processes also place an additional workload on
employees and customers having to physically come to the Department several times to obtain these services. The
proposed on-line services will be implemented on the website and enable contractors or property owners the ability
to conduct business with the department over the internet 24/7. This will improve customer compliance and
satisfaction, streamline and automate services, and decrease the work load on departmental employees.
Organizational Vision
The Department will continue to assess the existing structure and workforce with the objectives of simplifying
administration, establishing strong management authority to make the necessary changes to the workforce
assignments, implementing employee training while developing clear defined job descriptions. The Department will
strive to achieve significant coordination, cross-training opportunities and improved efficiencies.
13-3
ADMINISTRATION MEASURES AND TARGETS
Type of Performance Measure: 2007-08 2008-09 2009-10 2010-11

List of Measures Actual Actual Projection Target
Inputs: Resources Allocated or Service Demands
Made
Number of inspection fees billed 48,500 48,000 48,000 48,000
Inspection fees rendered 12,000,000 12,000,000 12,000,000 12,000,000
Efficiency: Program Costs related to Units of Activity
Percentage of fees collected 80% 85% 85% 85%
Activity Costs $6,731,257 $7,596,160 $10,940,367 $8,157,179
13-4
CITY OF DETROIT
Buildings and Safety Environmental
Financial Detail by Appropriation and Organization
2009-10 2010-11 2010-11
Redbook Dept Final Mayor's
Administration Request Budget Rec
Administration and Licenses FTE AMOUNT FTE AMOUNT FTE AMOUNT
APPROPRIATION
ORGANIZATION
10814 - Administration and Licenses
130310 - Administration 17 $7,503,763 15 $7,329,609 15 $8,157,179
130312 - Plan Review 42 $2,216,687 42 $2,195,208 0 $0
130314 - Licenses and Permits 14 $1,219,917 14 $1,180,849 0 $0
APPROPRIATION TOTAL 73 $10,940,367 71 $10,705,666 15 $8,157,179
ACTIVITY TOTAL 73 $10,940,367 71 $10,705,666 15 $8,157,179
13-5
CITY OF DETROIT
Budget Development for FY 2010-2011
Appropriations - Summary Objects
2009-10 2010-11 2010-11

Request Budget Rec
AC0513 - Administration
A13000 - Buildings and Safety Environmental Depa
SALWAGESL - Salary & Wages 3,299,014 2,821,119 874,717
EMPBENESL - Employee Benef 1,771,675 1,830,447 532,287
PROFSVCSL - Professional/Con 0 0 1,000,000
OPERSUPSL - Operating Suppli 151,250 147,500 155,000
OPERSVCSL - Operating Servic 5,572,962 5,716,000 3,236,164
CAPEQUPSL - Capital Equipme 5,000 38,000 38,000
CAPOUTLSL - Capital Outlays/M 0 8,000 1,000,000
OTHEXPSSL - Other Expenses 140,466 138,000 1,314,411
FIXEDCHGSL - Fixed Charges 0 6,600 6,600
A13000 - Buildings and Safety Environ 10,940,367 10,705,666 8,157,179
AC0513 - Administration 10,940,367 10,705,666 8,157,179
Grand Total 10,940,367 10,705,666 8,157,179
13-6
INSPECTION SERVICES AND CODE ENFORCEMENT ACTIVITY INFORMATION
ACTIVITY DESCRIPTION: INSPECTION AND CODE ENFORCEMENT SERVICES

Building Inspectors of all divisions are responsible for protection of public health, safety and welfare in new and
existing buildings by inspecting to verify compliance with applicable codes and taking appropriate enforcement
action when necessary through misdemeanor violations heard at 36th District Court and blight violations heard by
the Department of Administrative Hearings.
The Mechanical/Electrical Division includes four inspection sections (elevators, boiler, electrical and mechanical)
responsible for the regulation of the design, installation, and maintenance of mechanical/electrical equipment. In
addition, the Examination Section is responsible for all testing of business and occupational licenses relating to the
operation of mechanical/electrical equipment. The Court Enforcement Section is responsible for ensuring
compliance of mechanical/electrical violations and abatement of consumer fraud through court activities.
The Housing/Plumbing Division conducts pre-sale inspections of one and two-family dwellings for housing
ordinance compliance. The Plumbing Section inspects and reviews plans for new construction, alterations and
renovations. This unit performs cross-connection inspections of water systems to ensure the prevention/elimination
of contamination in the potable water system.
The Buildings Division performs inspections of construction activities to ensure that structures meet approved
plans, and are in compliance with building codes and standards. In addition, the Buildings Division inspects
wrecking, signs and awnings; processes insurance escrow accounts for fire repair and complaints related to
construction activities; and issues certificates of occupancy.
The Zoning Unit processes, schedules and hears all Special Land Use requests including Conditional Land Uses
(permitted with approval uses), regulated uses, and controlled uses to ensure compatibility with applicable zoning
requirements. Activities include processing and verifying required neighborhood petitions, coordinating Site Plan
Review with Planning and Development, and reviewing proposals involving Industrial, Solid Waste, and Hazardous
Materials with several City Departments. This unit also works with the City Planning Commission and the Board of
Zoning Appeals on day-to-day zoning matters as well as updates and amendments to the Detroit Zoning Ordinance.
Additional responsibilities include preparation of formal zoning letters to approve or deny requested uses, defending
such decisions upon appeal and serving on Committees created to resolve zoning related issues of major events.
The Property Maintenance Division provides periodic inspections of all existing rental residential and commercial
structures to encourage property maintenance and the stabilization of neighborhoods by fighting blight. Property
owners found not in compliance with the current Property Maintenance and Zoning Codes are subject to tickets that
may result in litigation and possible fines levied by the Department of Administrative Hearings.
The Lead Program is a section of the Property Maintenance Division that has taken over the responsibility of
Elevated Blood Lead Level (EBLL) investigations from the Department of Health and Wellness. Ten inspectors
have been certified by the state of Michigan as EBLL investigators, and a team of five inspectors and one supervisor
from the Property Maintenance Division have been dedicated to this program.

• Inspection reporting
• Violations
• Enforcement at 36th District Court and the Department of Administrative Hearings
• Responding to Complaints
13-7

The Property Maintenance Division will continue to focus on neighborhood stabilization, and then the annual
inspection of commercial and residential rental properties as a priority. The Division will continue to build its data
base of commercial and rental properties, including the scanning of all Special Land Use and Board of Zoning
Appeals Land Use Grants into the Department’s software for reference and retrieval.
In addition the Property Maintenance Division is now enforcing the new Lead Ordinance and planning to enforce
the proposed Vacant Property Ordinance. Further, the Property Maintenance Division has taken on the Elevated
Blood Lead Level investigations previously performed by the Department of Health and Wellness.
The Housing and Plumbing Division is now offering online service for pre-sale inspections.
The Building Divisions are working with the Detroit Public Schools Bond Program to assume jurisdiction of the
permitting and inspection responsibilities from the State of Michigan. The Department is very excited to bring this
work resulting from the $500 billion dollar bond back to Detroit.
Since May 2009, Show Cause Hearings staff held investigations and hearings concerning 15 dangerous cabarets,
147 gas stations and over 80 restaurants. In 2009-10, the Department’s revenue increased by approximately
$500,000 due to code enforcement using the show cause process. After July 1, 2010, the Division will also be
responsible for dangerous building hearings in the demolition process.

Working to streamline business practices, offer more online and automated services and use enforcement and
customer service to encourage businesses and residents to stay or relocate to Detroit.
13-8
INSPECTION SERVICES FOR MECHANICAL/ELECTRICAL DIVISION/ MEASURES AND TARGETS
Operating Goals: 2007-08 2008-09 2009-10 2010-11

Services and Measures Actual Actual Projection Target
Mechanical systems code enforcement:
Number of mechanical permits issued 5,878 4,095 2,093 2,000
Number of Boiler permits issued 106 104 63 60
Number of Elevator permits issued 264 218 168 100
Boiler safety inspections 160 501 6,000 500
Elevator safety inspections 3,395 5,223 1,300 6,000
Heating equipment safety inspections 1,847 2,573 14,500 15,000
Electrical systems code enforcement:
Number of Electrical permits issued 8,092 4,205 3,419 3,500
Electrical inspections 247 144 50 144
Tests for Occupational Licenses:
Organization Costs Total $5,781,725 $5,279,727 $5,209,313 $4,349,718
INSPECTION SERVICES FOR BUILDINGS DIVISION/ MEASURES AND TARGETS
Operating Goals: 2007-08 2008-09 2009-10 2010-11

Property transfers support:
Number of building inspections 45,000 30,000 26,000 27,000
Outcomes: Results or Impacts of Program Activities
Citations being litigated 450 200 250 250
% of violation citations issued 1% 1% 1% 1%
Organization Costs Total N/A N/A $2,865,428 $2,023,214
13-9
INSPECTION SERVICES FOR HOUSING/PLUMBING /MEASURES AND TARGETS
Operating Goals: 2007-08 2008-09 2009-10 2010-11

Plumbing systems code enforcement:
Plumbing Cross Connections Inspection Hours Billed 2,603 5,280 4,550 4,098
Plumbing Permits Issued 2,785 3,490 2,158 2,564
Pre-Sale Applications Processed 15,481 11,440 8,086 9,042
% Plumbing cross connection inspections billed 100% 100% 100% 100%
% Plumbing cross connection inspections paid 100% 100% 100% 100%
Tests for occupational licenses:
Organization Costs Total $5,406,565 $3,609,594 $2,891,933 $2,439,032
INSPECTION SERVICES FOR PROPERTY MAINTENANCE ENFORCEMENT MEASURES AND TARGETS
Operating Goals: 2007-08 2008-09 2009-10 2010-11

Property maintenance code enforcement:
Number of EBLL Investigations 0 0 60 1000
Number of Multiple Dwelling Inspections 6596 6600 6247 5200
Number of 1 and 2 Family Rental Inspections 29279 26400 22000 20,000
Number of Commercial Property Maintenance Inspections 21526 22440 18200 20000
DAH Tickets Issued 35,681 64,600 40,006 26,010
Special land use permits:
Zoning Special Land Use Grant Inspections 1,561 1,980 2000 2000
Organization Costs Total N/A N/A $6,842,091 $5,295,710
13-10
CITY OF DETROIT
2009-10 2010-11 2010-11
Show Cause Hearings Request Budget Rec
Inspections FTE AMOUNT FTE AMOUNT FTE AMOUNT
APPROPRIATION
ORGANIZATION
10815 - Inspections
130013 - Show Cause Hearings 4 $361,840 4 $434,671 0 $0
130340 - Mechanical 59 $5,209,313 51 $4,839,995 51 $4,349,718
130345 - Housing\Inspections 35 $2,891,933 30 $2,475,049 30 $2,439,032
130346 - Buildings 34 $2,865,428 24 $2,088,014 24 $2,023,214
130347 - Zoning 4 $301,394 4 $284,996 4 $275,857
11110 - Property Maintenance Enforcement

130320 - Property Maintenance Enforcement 81 $6,842,091 82 $6,434,803 68 $5,295,710
ACTIVITY TOTAL 217 $18,471,999 195 $16,557,528 177 $14,383,531
13-11
CITY OF DETROIT
2009-10 2010-11 2010-11

Request Budget Rec
AC1013 - Inspection Services and Code Enfor
SALWAGESL - Salary & Wages 11,657,839 9,659,166 8,708,534
EMPBENESL - Employee Benef 6,283,860 6,261,409 5,178,044
PROFSVCSL - Professional/Con 107,300 200,000 0
OPERSVCSL - Operating Servic 393,000 436,953 496,953
OTHEXPSSL - Other Expenses 30,000 0 0
A13000 - Buildings and Safety Enviro 18,471,999 16,557,528 14,383,531
AC1013 - Inspection Services and Code E 18,471,999 16,557,528 14,383,531
Grand Total 18,471,999 16,557,528 14,383,531
13-12
DANGEROUS BUILDINGS AND DEMOLITION PROGRAM ACTIVITY INFORMATION
ACTIVITY DESCRIPTION: DANGEROUS BUILDINGS AND DEMOLITION ACTIVITY

The Dangerous Buildings ordinance requires the City to take certain actions to remedy dangerous structures. State
licensed building inspectors investigate, identify, process and recommend action to be taken to abate dangerous
conditions. Administrative staff sends out appropriate notifications and schedule hearings at the Department and
City Council. The Department uses mostly federal funds to pay for the demolition of dangerous structures.

• Contractor award and evaluation
• Assigning work to contractors
• Monitoring all phases of demolition process
• Payment of contractors
• Monitoring contracts to ensure no overextension
• Requests for grant funds
• Tracking of property ownership
• Notification to owners
• Filing documents of record

Developed program to use $120,000,000 of Neighborhood Stabilization Program (NSP) and other federal program
funds to demolish at least 3,000 residential structures in the 2010 calendar year.
Currently migrating all dangerous building data from the IPDS system (Dos) to the Tidemark software application
used for other Department functions and eventually to become web based.

Continue to work in collaboration with the Planning and Development Department to implement future allocations
of NSP funding(s) to carry forward the City’s demolition goal of 10,000 residential structures in the coming years.
Determine sources of funding for demolition of additional commercial structures.
13-13
DEMOLITION PROGRAM MEASURES AND TARGETS
Operating Goal: 2007-08 2008-09 2009-10 2010-11

Reduce the number of vacant and dangerous
structures within the City of Detroit.
Board-ups of dangerous structures:
Number of residential structures boarded-up 300 450 500 1000
Dangerous buildings inspection and designation:
Number of inspections on dangerous buildings 13,863 13,900 24,980 20,000
Number of inspections for City Council Hearings 1,920 2,496 3,600 3,600
Number of commercial structures boarded-up 75 80 50 50
Number of commercial/apartments surveyed 100 100 500 250
Demolition of buildings, including abatement of
asbestos containing material:
Number of wrecking inspections 2,800 2,800 3,000 2,335
Number of commercial/apartments abated 50 50 2000 2000
Number of residential structures removed 650 480 3,000 3000
Number of commercial structures removed 50 42 250 250
Number of buildings Demolished 700 522 3,250 3250
Activity Costs $5,127,969 $4,009,967 $4,689,408 $4,600,000
13-14
CITY OF DETROIT
Building and Safety Environmental
2009-10 2010-11 2010-11
Demolition - Administration - B&SE Request Budget Rec
Demolition - B&SE FTE AMOUNT FTE AMOUNT FTE AMOUNT
APPROPRIATION
ORGANIZATION
10829 - Demolition - B&SE
130071 - Demolition - Administration - B&SE 31 $4,689,408 27 $4,355,305 30 $4,600,000
ACTIVITY TOTAL 31 $4,689,408 27 $4,355,305 30 $4,600,000
13-15
CITY OF DETROIT
2009-10 2010-11 2010-11

Request Budget Rec
AC2013 - Dangerous Buildings and Demolitio
SALWAGESL - Salary & Wages 1,412,038 1,196,168 1,196,168
EMPBENESL - Employee Benef 760,818 778,494 715,159
PROFSVCSL - Professional/Con 2,006,618 2,018,760 2,326,790
OPERSUPSL - Operating Suppli 40,000 47,000 47,000
OPERSVCSL - Operating Servic 264,434 114,883 114,883
OTHEXPSSL - Other Expenses 205,500 200,000 200,000
A13000 - Buildings and Safety Environ 4,689,408 4,355,305 4,600,000
AC2013 - Dangerous Buildings and Demo 4,689,408 4,355,305 4,600,000
Grand Total 4,689,408 4,355,305 4,600,000
13-16
BUSINESS LICENSE CENTER ACTIVITY INFORMATION
ACTIVITY DESCRIPTION: BUSINESS LICENSE CENTER

The Business License Center establishes compliance of Detroit businesses and business activities with federal, state
and local laws, in order to help promote a healthy and viable local economy. The city requires 84 types of businesses
to be licensed, and ties BSE, Health, Fire and Police inspections to new and renewal license approvals. Fees are as
low as $46 and as high as $1,000.
The Show Cause Hearing Division is also housed in this Activity. It is responsible for investigating complaints and
suspending or revoking business licenses, and/or land use permits for zoning or licensing violations set forth in the
City Code. Upon request, the licensee is entitled to a hearing at the Department to show cause for why a license or
land use permit should not be revoked or suspended.
Key Business processes:

• Customer information
• Application processing
• Notifications of applications to inspection agents
• License mailing
• Field investigations
• License revocation actions
MAJOR INITIATIVES FY 2009-10:

This budget shows Business License Center activities in the General Fund. In 2009-10, staff implemented a new,
more proactive business license renewal process in which the licensees are notified 120 days prior to renewal that
their license will be expiring. This provides ample time for the respective divisions and the licensee to coordinate
requisite inspections so that at the time payment is accepted by the Business License Unit, an actual license will be
issued as opposed to a receipt as in the past.
Using enforcement through the Show Cause Division, the Business License Center obtained compliance from
almost all gas stations in the City of Detroit in that renewal cycle. The Business License Center is currently
processing renewals for junkyards, nightclubs and restaurants and expects the same level of compliance and increase
in revenue from collection of current and delinquent fees.
Developed a process with other departments, including, Police, Health, Crimes Against Property, Vice, that brought
clarity to the business license renewal process.

The city is restructuring business services to increase support for local businesses. This may change the nature of
business regulation by reducing fees, reducing the number of licenses and inspections required in each renewal
cycle.
13-17
BUSINESS, LICENSES CENTER MEASURES AND TARGETS
Operating Goals: 2007-08 2008-09 2009-10 2010-11

Services and Performance Measures Actual Actual Projection Target
Establish compliance of local businesses with federal,
state and local laws, in order to promote a healthy local
economy.
Business licenses issuance:
Business licenses 17,750 18,500 19,425 21,367
Show Cause Orders N/A 231 400 500
Pre-Hearing Conferences N/A 202 400 500
Show Cause Hearings N/A 4 40 50
Decisions N/A 5 40 50
Compliance N/A 137 320 400
Occupational license issuance:
Information about requirements for businesses:
Percentage of fees collected 80% 85% 85% 85%
Zoning Hearings:
Show Cause Orders N/A 1 5 15
Pre-Hearing Conferences N/A 1 5 15
Show Cause Hearings N/A 0 5 15
Recommendations N/A 0 5 15
Compliance N/A 0 5 15
Dangerous Building Hearings: N/A N/A N/A 4,000
Dangerous Building Recommendations: N/A N/A N/A 4,000
Activity Costs N/A N/A N/A $1,000,516
13-18
CITY OF DETROIT
2009-10 2010-11 2010-11
Business License Center Request Budget Rec
Business License Center FTE AMOUNT FTE AMOUNT FTE AMOUNT
APPROPRIATION
ORGANIZATION
12146 - Business License Center
130365 - Business License Center 0 $0 0 $0 15 $1,000,516
APPROPRIATION TOTAL 0 $0 0 $0 15 $1,000,516
ACTIVITY TOTAL 0 $0 0 $0 15 $1,000,516
13-19
CITY OF DETROIT
2009-10 2010-11 2010-11

Request Budget Rec
AC2513 - Business License Center
SALWAGESL - Salary & Wages 0 0 505,868
EMPBENESL - Employee Benef 0 0 294,648
PROFSVCSL - Professional/Con 0 0 200,000
A13000 - Buildings and Safety Enviro 0 0 1,000,516
AC2513 - Business License Center 0 0 1,000,516
Grand Total 0 0 1,000,516
13-20
PLANNING AND PERMITTING ACTIVITY INFORMATION
ACTIVITY DESCRIPTION: PLANNING AND PERMITTING SERVICES

The Licenses and Permits Division is responsible for issuance of trade licenses and permits for construction
activities, management of the insurance escrow and utility escrow funds and acceptance of payment for Department
services. This division is responsible for all accounts receivable functions for the Department, which comprises
billing, collection and accounting for funds associated with department operations.
The Plan Review Division ensures that site and construction plans comply with all applicable ordinances and codes.
The professional and technical staff reviews the permit applications and plans for the proposed projects to verify
compliance with the City of Detroit Zoning Ordinance, Michigan Building Code, Michigan Residential Code,
Michigan Rehabilitation Code, Michigan Electrical Code, Michigan Mechanical Code, Michigan Plumbing Code,
International Fuel Gas Code, City Elevator Code and Boiler Code. The division also coordinates the plan reviews by
various other City Departments and Agencies such as Health, Water & Sewerage, City Engineering, Traffic
Engineering, Planning & Development, City Planning Commission and Fire Marshal for their reviews and
approvals. The division reviews and approves Building Permits, Sign Permits, Awning Permits, Canopy Permits,
Home Owner Electrical, Home Owner Mechanical, and Home Owner Plumbing Permits. They also perform Site
Plan Reviews, Compatibility Studies, Zoning verifications and process Zoning variance requests.

• Special land use hearings and zoning verification
• Review and approval of plans for new construction and renovation projects
• Sign off on permit applications after plan review
MAJOR INITIATIVES FOR FY 2009-10

Developing process for handling permit and plan review requests for Detroit Public Schools Bond Program.

The Department is looking forward to streamlining their business practices and offering online services in these
divisions.
13-21
PLANNING AND PERMITTING MEASURES AND TARGETS
Operating Goals 2007-08 2008-09 2009-10 2010-11

Services and Performance Measure: Actual Actual Projection Target
Administer and enforce applicable building and zoning
codes, and related federal, state, and local laws, to
assure all structures within the City meet standards:
Building development plan review:
Copies of existing building plans:
New Construction Projects 500 500 600 300
Sign and awning permits:
Special land use permits:
Temporary permits for temporary structures:
Number of Construction Permits issued 26,000 26,000 26,000 24,000
Alterations, Additions and Change of Use 5,500 5,600 5,000 5,600
Total Building Permits Issued 6,800 6,800 7,400 7,300
Total Permits issued – all 18,120 14,102 22,500 20,500
Administrative hearings on permit enforcement:
Avg number of weeks for decision from hearing date 3-4 wks 3-4 wks 3-4 wks 3-4 wks
Petitions processed 20 25 21
Activity Costs $4,092,326 $3,867,510 $0 $2,922,484
13-22
CITY OF DETROIT
2009-10 2010-11 2010-11
Permits Request Budget Rec
Planning and Permitting FTE AMOUNT FTE AMOUNT FTE AMOUNT
APPROPRIATION
ORGANIZATION
13162 - Planning and Permitting
130375 - Permits 0 $0 0 $0 14 $1,779,506
130376 - Plan Review 0 $0 0 $0 31 $1,142,978
APPROPRIATION TOTAL 0 $0 0 $0 45 $2,922,484
ACTIVITY TOTAL 0 $0 0 $0 45 $2,922,484
13-23
CITY OF DETROIT
2009-10 2010-11 2010-11

Request Budget Rec
AC3013 - Planning and Permitting
SALWAGESL - Salary & Wages 0 0 1,827,543
EMPBENESL - Employee Benef 0 0 1,094,941
A13000 - Buildings and Safety Environ 0 0 2,922,484
AC3013 - Planning and Permitting 0 0 2,922,484
Grand Total 0 0 2,922,484
13-24
ENVIRONMENTAL AFFAIRS ACTIVITY INFORMATION
ACTIVITY DESCRIPTION: ENVIRONMENTAL AFFAIRS ACTIVITY

The City Charter requires the Department of Environmental Affairs (DEA) to coordinate environmental protection
in the City of Detroit through the development and implementation of environmental policy. DEA staff provide
skills to maintain citywide compliance with applicable laws and regulations; and guidance on the most effective and
sustainable use of the natural resources (land, water and air) available to the City.

• Support for Brownfield Redevelopment Authority
• Point of contract with Federal, State and other regulators
• Serve on environmental policy committees such as the Michigan Climate Action Council
• Chair of Industrial Review, Hazardous Waste Facility, and Floodplain Management Committees
• Coordination of Solid Waste Management Plan with DPW
• Pursuit and management of grants for site cleanup
• Policy consultations with departments

This budget proposes the consolidation of the Charter mandated Environmental Affairs Department with BSED.
This initiative will integrate modern environmental perspectives into every aspect of BSED operations, and will
lead to management economies that small departments can not provide, through the sharing of support services and
executive leadership.
During FY2009-10, DEA enhanced its brownfield redevelopment activities by developing a new category of
environmental assessments called “historical review”. This category permits an environmental investigation of
residential properties which may not typically be considered as a facility due to their historical use. Considering the
frequency of illegal dumping of contaminated soils and other waste products onto vacant residential properties, DEA
determined that to properly protect residents in the city it was necessary to conduct historical reviews on residential
properties. The historical review is now commonly used by DEA and has been adopted by the Michigan
Department of Environmental Quality for use in other areas of the state. Furthermore, the cost for providing a
historical review is significantly less expensive than that of a full scale assessment and provides a level of comfort
by identifying the site’s historical use.
Additionally, DEA expanded its GIS system by incorporating data garnered through its partnerships with the
Michigan Department of Environmental Quality (MDEQ) and Michigan Land Bank Fast Track Authority (MLBFT).
After conducting over three thousand (3,000) historical reviews and site assessments in the Far Eastside Project area
of Detroit’s blighted east side neighboring the affluent Grosse Pointe communities, DEA has helped to facilitate the
redevelopment and restoration of a once prominent neighborhood. Utilizing its GIS database, DEA has changed
how Brownfield properties are addressed by interested parties (i.e., planners, developers, etc.), and how property
information is received and stored (i.e., electronically), and utilized (i.e., preliminary risk assessments). This
technology offers DEA an opportunity to provide environmental data, at a glance, to potential developers seeking to
identify parcels of land for development in the city and provides land owners an opportunity to characterize and
store the results of the characterization in a single database. The importance of the GIS database is also considered
vital, as time is saved in having existing data on hand in order to understand site impediments.
As the State of Michigan and the city of Detroit move toward integrating more Green and Sustainable Initiatives into
their programs and operations, the Environmental Affairs Directors were appointed by Governor Jennifer Granholm
to serve on the Michigan Climate Action Council (MCAC). The charge of the MCAC was to produce a Greenhouse
Gas (GHG) emissions inventory and forecast, compiling a comprehensive Climate Action Plan with recommended
GHG reduction goals and potential actions to mitigate climate change in various sectors of the economy, and
advising state and local governments on measures to address climate change. The research and deliberations of the
MCAC began in FY 2008 and final recommendations were approved by Governor Granholm in March 2009. The
recommendations are currently being integrated into State of Michigan policy.
13-25
DEA also served on the State of Michigan’s Environmental Advisory Council (EAC) to assist the Michigan
Department of Environmental Quality’s executive staff in refining its environmental Guidance Documents which
describe how the agency interprets environmental statutes and rules. The new Guidance Documents also provide a
better understanding of MDEQ’s interpretations so that compliance is more easily attained. The EAC also served as
a platform to discuss the regulation changes within the agency, as well as the most efficient way to deliver the
required services. The opportunity for the City of Detroit to be a part of these two committees was paramount in
making sure that Detroit’s voice was heard during these rule changes.
DEA transitioned the Solid Waste Management and Code Enforcements functions to the Department of Public
Works during this fiscal year. The department has continued to support those activities as needed.

The Department of Environmental Affairs’ goal is to utilize opportunities provided under the American Recovery
and Reinvestment Act of 2009 and other available funding and resources to facilitate the following opportunities:
• Evaluate and assess city owned property for compliance with environmental laws and regulations and for the
protection of public health, safety and welfare;
• Coordinate the reuse and redevelopment of land within the city of Detroit with city planning and development
agencies;
• Protect and conserve the Detroit River and Rouge River watersheds and other waters of the State of Michigan;
• Evaluate emissions to the air to determine the impact on the environment of the City of Detroit;
• Identify all operations of the City of Detroit that require compliance with federal, state or local environmental
laws and facilitate compliance;
• Provide guidance in and increased attention to the regulatory compliance of city agencies in order to reduce the
opportunities fines and penalties leveraged from federal and state regulators and operational inefficiencies for
noncompliance;
• Utilize centralized professional environmental contracting to minimizing costs of redevelopment, clean up and
remediation;
• Enhance access to state and federal environmental policy makers that develop laws and regulations that govern
or impact city operations;
• Aggressively procure technical assistance grants from the US Environmental Protection Agency and MDEQ for
environmental cleanup, remediation and assessment activities.
• Support the Code Enforcement activities of DPW by providing technical support to field staff when addressing
suspected contaminated materials.
• Enhance city employee training opportunities provided by DEA.
• Provide Floodplain mitigation through leveraging funds.
13-26
ENVIRONMENTAL AFFAIRS MEASURES AND TARGETS
Operating Goals: 2007-08 2008-09 2009-10 2010-11

Assist with environmental compliance requirements of
city departments.
Environmental hazard cleanup support:
Consultation on demolition hazards:
Environmental management systems for city facilities:
Percentage of City departments targeted 30% 40% 70% 70%
Foster legislative and regulatory initiatives that will help
the city meet its environmental objectives.
GIS maps of brownfield sites:
Site assessments:
Number of sites addressed 200 220 50 50
Remediation action plans:
Hazardous materials identification:
Public health emergency preparedness:
Environmental reviews for development:
Number of liaison activities with state regulators 75 80 100 100
Number of liaison activities with federal regulators 30 35 50 50
Support for brownfield cleanup activities:
Number of grant awards 8 8 10 10
Number of Host Community Agreements executed 10 10 10 5
Education on environmental protection, conservation:
Brownfield training:
Number of training opportunities provided N/A N/A 5 5
Activity Costs $3,693,907 $4,741,773 $1,314,105 $680,592
13-27
CITY OF DETROIT
2009-10 2010-11 2010-11
Environmental Affairs Department Request Budget Rec
Environmental Affairs Department FTE AMOUNT FTE AMOUNT FTE AMOUNT
APPROPRIATION
ORGANIZATION
13161 - Environmental Affairs Department
130370 - Environmental Affairs Department 0 $0 0 $0 7 $680,592
APPROPRIATION TOTAL 0 $0 0 $0 7 $680,592
ACTIVITY TOTAL 0 $0 0 $0 7 $680,592
13-28
CITY OF DETROIT
2009-10 2010-11 2010-11

Request Budget Rec
AC3513 - Environmental Affairs Department
SALWAGESL - Salary & Wages 0 0 287,525
EMPBENESL - Employee Benef 0 0 172,814
PROFSVCSL - Professional/Con 0 0 75,000
OPERSUPSL - Operating Suppli 0 0 10,500
OPERSVCSL - Operating Servic 0 0 129,253
CAPEQUPSL - Capital Equipme 0 0 3,000
OTHEXPSSL - Other Expenses 0 0 2,500
A13000 - Buildings and Safety Environ 0 0 680,592
AC3513 - Environmental Affairs Departme 0 0 680,592
Grand Total 0 0 680,592
13-29
CITY OF DETROIT
Appropriation Summary - Revenues
2008-09 2009-10 2010-11 2010-11 Variance

Actuals Redbook Dept Final Adopted
Request Budget
A13000 - Buildings and Safety Environmental De
411100 - Business Licenses 2,721,512 2,230,000 2,815,000 0 (2,230,000)
413100 - Safety Inspection Char 1,928 0 0 0 0
414110 - Other Profess-Occup L 5,652 12,000 12,000 0 (12,000)
414125 - Other Licenses,Permits 5,990,581 8,106,000 7,424,625 0 (8,106,000)
447370 - Sale-Mfrd & Reproduce 470 2,000 2,000 0 (2,000)
448013 - TCM Undistributed Rev 288,610 0 0 0 0
448115 - Other Fees 0 273,000 145,000 0 (273,000)
474100 - Miscellaneous Receipts 1,713 0 0 0 0
540105 - General Fund Contribu 1,547,638 0 0 0 0
10814 - Administration and Licenses 10,558,104 10,623,000 10,398,625 0 (10,623,000)
10817 - Administration and Operations
413100 - Safety Inspection Char 100,508 0 0 0 0
414125 - Other Licenses,Permits 154,041 0 0 0 0
455155 - Civil Infraction Fines 555,382 0 0 0 0
10817 - Administration and Operations 809,931 0 0 0 0
10815 - Inspections
411100 - Business Licenses 25,082 170,000 37,290 0 (170,000)
413100 - Safety Inspection Char 3,595,187 5,428,000 4,132,848 4,332,848 (1,095,152)
413110 - Construction Inspection 148,774 180,000 180,000 180,000 0
414110 - Other Profess-Occup L 338,197 388,000 361,000 361,000 (27,000)
414125 - Other Licenses,Permits 3,442,403 3,894,000 3,681,331 3,681,331 (212,669)
447370 - Sale-Mfrd & Reproduce 3,630 0 0 0 0
474100 - Miscellaneous Receipts 1,676 0 0 0 0
10815 - Inspections 7,554,949 10,060,000 8,392,469 8,555,179 (1,504,821)
413100 - Safety Inspection Char 8,988,996 7,772,000 7,171,600 7,171,600 (600,400)
455155 - Civil Infraction Fines 0 957,366 1,300,500 1,300,500 343,134
11110 - Property Maintenance Enforce 8,988,996 8,729,366 8,472,100 8,472,100 (257,266)
04356 - Nuisance Abatement BG
432200 - Gts-Comm Dev Block G 56,659 0 0 0 0
04356 - Nuisance Abatement BG 56,659 0 0 0 0
432200 - Gts-Comm Dev Block G 4,009,967 4,689,408 4,355,305 4,600,000 (89,408)
10829 - Demolition - B&SE 4,009,967 4,689,408 4,355,305 4,600,000 (89,408)
13-30
CITY OF DETROIT
Appropriation Summary - Revenues
2008-09 2009-10 2010-11 2010-11 Variance

Actuals Redbook Dept Final Adopted
Request Budget
A13000 - Buildings and Safety Environmental De
12380 - EDI HUD Demolition of Commerical Gra
432190 - Grants-Comm Program 204,507 0 0 0 0
12380 - EDI HUD Demolition of Comm 204,507 0 0 0 0
12442 - MSHDA Cities of Promise Blight Elim. Pr
432210 - Grants-Comm Program 3,732,709 0 0 0 0
12442 - MSHDA Cities of Promise Blig 3,732,709 0 0 0 0
411100 - Business Licenses 0 0 0 2,000,000 2,000,000
12146 - Business License Center 0 0 0 2,000,000 2,000,000
414110 - Other Profess-Occup L 0 0 0 12,000 12,000
414125 - Other Licenses,Permits 0 0 0 8,276,915 8,276,915
447370 - Sale-Mfrd & Reproduce 0 0 0 2,000 2,000
448115 - Other Fees 0 0 0 145,000 145,000
13162 - Planning and Permitting 0 0 0 8,435,915 8,435,915
448165 - Other Fees-Deptl 0 0 0 68,000 68,000
13161 - Environmental Affairs Departm 0 0 0 68,000 68,000
A13000 - Buildings and Safety Environme 35,915,822 34,101,774 31,618,499 32,131,194 (1,970,580)
Grand Total 35,915,822 34,101,774 31,618,499 32,131,194 (1,970,580)
13-31
CITY OF DETROIT
MAYOR'S 2010-2011 RECOMMENDED BUDGET
Buildings and Safety Environmental Department

Appropriation REDBOOK FY DEPT REQUEST MAYORS FY
Organization 2009 2010 FTE FY 2010 2011 FTE 2010 2011 FTE
Classification

130310 - Administration
Director - Bldg & Safety Env 1 1 1
Deputy Director - B&SE 1 1 1
Mgr of Administrative Hearings 1 1 1
General Manager-Bldg & Safety 2 1 1
Code and Zoning Coord-B&SE 1 0 0
Admin Asst GD II - B & SE 2 1 1
Sr Governmental Analyst 1 1 1
Administrative Specialist I 1 1 1
Office Management Assistant 1 1 1
Senior Clerk 1 1 1
Office Assistant III 3 3 3
Executive Secretary III 1 1 1
Executive Secretary II 1 1 1
Admin Asst GD III - B & S E 0 1 1
Total Administration 17 15 15
130312 - Plan Review
Manager I - Bldgs & Safety Env 2 2 0
Principal Accountant 1 1 0
Admin Sprv - License & Permit 2 2 0
Principal Clerk 2 2 0
Head Clerk 1 1 0
Senior Clerk 10 10 0
Senior Teller 4 4 0
Office Assistant II 7 7 0
Clerk 4 4 0
Sr Comm and Res License Invest 1 1 0
Revenue Collector 2 2 0
Teller 3 3 0
Total Plan Review 42 42 0
13-32
CITY OF DETROIT

Classification

130314 - Licenses and Permits
Head Engineer - B &SE 1 1 0
Sr Asst Arch Eng - Design 1 1 0
Associate Civil Eng - Design 1 1 0
Mechnical Inspector 1 1 0
Plumbing Inspector 1 1 0
Electrical Inspector 1 1 0
Building Inspector 4 4 0
Sr Information Technician 1 1 0
Information Technician 1 1 0
Sr Assoc Civil Eng - Design 2 2 0
Total Licenses and Permits 14 14 0
Total Administration and Licenses 73 71 15
10815 - Inspections
130013 - Show Cause Hearings
Comm & Res Lic Investigator 1 1 0
Clerk 2 2 0
Total Show Cause Hearings 4 4 0
130340 - Mechanical
Chief of Mech & Elec Inspect 1 1 1
Asst Chief of Mech & Elect Ins 1 1 1
Supervising Boiler Inspector 1 1 1
Supervising Elevator Inspector 1 1 1
Sprv Mechanical Inspector 2 2 2
Supervising Electric Inspector 2 2 2
Boiler Inspector 4 4 4
Elevator Inspector 6 6 6
13-33
CITY OF DETROIT

Classification
10815 - Inspections
130340 - Mechanical
Licenses Examiner - Mechanical 1 1 1
Senior Clerk 2 2 2
Clerk 2 0 0
Total Mechanical 59 51 51
130345 - Housing\Inspections
Chief Housing & Plumbing Insp 1 1 1
Sprv Plumbing Inspector 1 1 1
Supervising Bldg Inspector 1 1 1
Senior Clerk 2 2 2
Clerk 3 3 3
Total Housing\Inspections 35 30 30
130346 - Buildings
Chief of Building Inspections 1 1 1
Senior Clerk 2 2 2
Clerk 2 0 0
13-34
CITY OF DETROIT

Classification
10815 - Inspections
130346 - Buildings
Total Buildings 34 24 24
130347 - Zoning
Inter City Planner - Design 1 1 1
Total Zoning 4 4 4
Total Inspections 136 113 109
130071 - Demolition - Administration - B&SE
Admin Asst GD III 1 1 1
Supervising Title Searcher 1 0 0
Asst Chief - Bldg Inspections 1 0 0
Title Searcher 4 3 3
Clerk 1 1 1
Total Demolition - Administration - B&SE 31 27 30
Total Demolition - B&SE 31 27 30
130320 - Property Maintenance Enforcemen
Chief of Prop Maint & Municipa 1 1 1
Asst Chief-Housing & Plum Insp 1 1 1
13-35
CITY OF DETROIT

Classification

130320 - Property Maintenance Enforcemen
Senior Clerk 4 4 4
Clerk 4 4 3
Total Property Maintenance Enforcement 81 82 68
Total Property Maintenance Enforcement 81 82 68
Sr Comm and Res License Invest 0 0 1
Comm & Res Lic Investigator 0 0 1
Senior Teller 0 0 0
Teller 0 0 3
Senior Clerk 0 0 0
Clerk 0 0 3
Total Business License Center 0 0 15
Total Business License Center 0 0 15
13-36
CITY OF DETROIT

Classification

Environmental Specialist III 0 0 3
Environmental Specialist II 0 0 1
Office Management Asst-Exempte 0 0 1
Gen Mgr - Environmental Affair 0 0 1
Total Environmental Affairs Department 0 0 7
Total Environmental Affairs Department 0 0 7
130375 - Permits
Sr Asst Arch Eng - Design 0 0 1
Head Engineer - B &SE 0 0 1
Sr Assoc Civil Eng - Design 0 0 2
Associate Civil Eng - Design 0 0 1
Total Permits 0 0 14
Head Clerk 0 0 1
Senior Teller 0 0 4
Principal Accountant 0 0 1
Senior Clerk 0 0 10
13-37
CITY OF DETROIT

Classification

Clerk 0 0 3
Total Plan Review 0 0 31
Total Planning and Permitting 0 0 45
Agency Total 321 293 289
13-38

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BUILDINGS AND SAFETY ENVIRONMENTAL (13)

AGENCY PLAN: MISSION, GOALS AND BUDGET SUMMARY

$ - City Revenues $ - $ 2,068,000 $ 2,068,000

$ - NET TAX COST: $ - $ (386,892) $ (386,892)

AGENCY EMPLOYEE STATISTICS:

ACTIVITIES IN THIS AGENCY:

ADMINISTRATION ACTIVITY INFORMATION

ACTIVITY DESCRIPTION: ADMINISTRATION

Key business processes:

MAJOR INITIATIVES FOR FY 2009-10:

Environmental Affairs Functions

Property Ownership Information

PLANNING FOR THE FUTURE FOR FY 2010-11, FY 2011-12 and BEYOND:

ADMINISTRATION MEASURES AND TARGETS

Type of Performance Measure: 2007-08 2008-09 2009-10 2010-11

APPROPRIATION TOTAL 73 $10,940,367 71 $10,705,666 15 $8,157,179

ACTIVITY TOTAL 73 $10,940,367 71 $10,705,666 15 $8,157,179

2009-10 2010-11 2010-11

INSPECTION SERVICES AND CODE ENFORCEMENT ACTIVITY INFORMATION

ACTIVITY DESCRIPTION: INSPECTION AND CODE ENFORCEMENT SERVICES

Key business processes:

MAJOR INITIATIVES FOR FY 2009-10:

PLANNING FOR THE FUTURE FOR FY 2010-11, FY 2011-12 and BEYOND:

INSPECTION SERVICES FOR MECHANICAL/ELECTRICAL DIVISION/ MEASURES AND TARGETS

Operating Goals: 2007-08 2008-09 2009-10 2010-11

INSPECTION SERVICES FOR BUILDINGS DIVISION/ MEASURES AND TARGETS

Operating Goals: 2007-08 2008-09 2009-10 2010-11

INSPECTION SERVICES FOR HOUSING/PLUMBING /MEASURES AND TARGETS

Operating Goals: 2007-08 2008-09 2009-10 2010-11

INSPECTION SERVICES FOR PROPERTY MAINTENANCE ENFORCEMENT MEASURES AND TARGETS

Operating Goals: 2007-08 2008-09 2009-10 2010-11

APPROPRIATION TOTAL 136 $11,629,908 113 $10,122,725 109 $9,087,821

11110 - Property Maintenance Enforcement

APPROPRIATION TOTAL 81 $6,842,091 82 $6,434,803 68 $5,295,710

ACTIVITY TOTAL 217 $18,471,999 195 $16,557,528 177 $14,383,531

2009-10 2010-11 2010-11

DANGEROUS BUILDINGS AND DEMOLITION PROGRAM ACTIVITY INFORMATION

ACTIVITY DESCRIPTION: DANGEROUS BUILDINGS AND DEMOLITION ACTIVITY

Key business processes:

MAJOR INITIATIVES FOR FY 2009-2010:

PLANNING FOR THE FUTURE FOR FY 2010-11, FY 2011-12 and BEYOND:

DEMOLITION PROGRAM MEASURES AND TARGETS

Operating Goal: 2007-08 2008-09 2009-10 2010-11

APPROPRIATION TOTAL 31 $4,689,408 27 $4,355,305 30 $4,600,000

ACTIVITY TOTAL 31 $4,689,408 27 $4,355,305 30 $4,600,000

2009-10 2010-11 2010-11

BUSINESS LICENSE CENTER ACTIVITY INFORMATION

ACTIVITY DESCRIPTION: BUSINESS LICENSE CENTER

Key Business processes:

MAJOR INITIATIVES FY 2009-10:

PLANNING FOR THE FUTURE FOR FY 2010-11, FY 2011-12 and BEYOND:

BUSINESS, LICENSES CENTER MEASURES AND TARGETS

Operating Goals: 2007-08 2008-09 2009-10 2010-11

APPROPRIATION TOTAL 0 $0 0 $0 15 $1,000,516

ACTIVITY TOTAL 0 $0 0 $0 15 $1,000,516

2009-10 2010-11 2010-11

PLANNING AND PERMITTING ACTIVITY INFORMATION

ACTIVITY DESCRIPTION: PLANNING AND PERMITTING SERVICES

Key business processes: