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SERIAL No | 84901116514

REPAIR ORDER FORM

Services under this Repair Order Form are subject to Dell's standard terms & conditions, in particular the terms & conditions of service & support,
available at www.dell.comp. It is the Customer's sole responsibility to complete a backup of all existing data, software, and programs on affected
systems before receiving Services (including telephone support). Except as agreed to in writing between Customer and Dell, Dell's service offerings do
not include the loading or reloading of the Customer's application software or the Customer's data as set out in the terms and conditions of service &
support. DELL WILL NOT BE RESPONSIBLE FOR LOSS OF OR RECOVERY OF DATA, SOFTWARE, AND PROGRAMS OR DAMAGE TO DATA,
SOFTWARE AND PROGRAMS OR LOSS OF USE OF ANY COMPUTER OR NETWORK SYSTEMS.
Customer Name
Aniket Gowari

Kay Kay Overseas Corp-BCEA3AAA

Company Name

Customer Address

SER
84901116514

7VSW5Z1

Ser Tag

Model

SLA

NOTEBOOK,3537,OAKV15HSWFBTX

NBD

B 001/ Plot No. 39, Shree Shiv Krupa Society, Sector 9 Khanda colony,
Navi Mumbai. 410206 N/A N/A 410206

Reference No

2574860

Arrival

MM/DD/YYYY 11/14/2014

HH:MM

11:51

Engineer Name

Ram Zanje

Completed

MM/DD/YYYY 11/14/2014

HH:MM

13:51

Engineer ID

980743

Status

Complete

Incomplete

DSP Service Centre

Dell T&M//SS2 Approval Process


Dell Hours Approved

_________Hrs

Dell Tech Support Approval


No

Dell Part

QTY

WIPRO

(Agent's Name)

Desc Faulty Part Details(Please Tick)


Faulty

RNU

DOA

PPID
NPR

POH

Bulky

No Part Return(NPR) TYPE


Enter Relevent No within NPR Box

0YJF0

0000000000000000000000

Low value Item e.g


Screw, Latches,etc

2F3NP

00000000000000000000000

Pabil
Charged to Customer/Dell

24K3D

Keep Your HDD


Customer
DDD - Data Destruction
DR - Data Recovery

Issue Reported / Details of work


VST, found issue with higes and bezal , Checked and replaced higes and bezal-, checked for the system functionality, run DELL
Diags no error found system working fine. Faulty parts -- carry .Eng was on site from 12:00 13:48--.FITTED ALL PARTS
PROPERLY & NO SCRATCHES & DAMAGES. Cust *- -*

PSA/ePSADiags
32Bit Diags
Flash S.tag
Upgrade FW / Drv
Run Mp Memory Test
Flash Bios
Cap / Collect DSET / AM
SP / TTY / AM
PWCPC

Parts Retained by Csutomer - POH(Parts On Hold)

Yes

No

Customer acknowledges and agrees that Dell owns all parts removed from the system. Customer confirms that if they retain the parts temporarily they will return the defective
parts(s) within 7 days from the completed date stated in this form and in accordance with Dell's Terms and Conditions of Service and Support. Customer agrees that in the
event of receiving replaced part(s) for the system, customer is responsible to return the defective part(s) to Dell. Failure to return the defective part(s) may result in suspension
of warranty services from Dell.
Dell Tech Suppport Approval:
Customer Comments(Optional)

Authorised Customer Signature

Company Stamp If Applicable

*Appropriate options below and provide comments if available


1)Satisfied
2)Neutral
3)Dissatisfied

Customer Name : aniket


Job Title :
Completion Date :

Mail Sent To >> [email protected]

, Customer's MailID : [email protected]


11/14/2014 13:51

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