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    E-Rof 84905890585 PDF

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    Anonymous F93uaJ
    This repair order form is for a Dell laptop with serial number 84905890585 belonging to Data Care Corporation. The services are subject to Dell's standard terms and conditions. It is the customer's responsibility to back up their data before repairs. Dell will not be responsible for any loss of data or software. The reported issues were a non-working touchpad, HDD error, and non-Dell parts in the system. The engineer found the OS to be corrupt and updated the issue in the Dell Technical Support system.

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    © All Rights Reserved
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    E-Rof 84905890585 PDF

    Uploaded by

    Anonymous F93uaJ
    142 views2 pages
    This repair order form is for a Dell laptop with serial number 84905890585 belonging to Data Care Corporation. The services are subject to Dell's standard terms and conditions. It is the customer's responsibility to back up their data before repairs. Dell will not be responsible for any loss of data or software. The reported issues were a non-working touchpad, HDD error, and non-Dell parts in the system. The engineer found the OS to be corrupt and updated the issue in the Dell Technical Support system.

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    E-ROF_84905890585.pdf

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    This repair order form is for a Dell laptop with serial number 84905890585 belonging to Data Care Corporation. The services are subject to Dell's standard terms and conditions. It is the customer's responsibility to back up their data before repairs. Dell will not be responsible for any loss of data or software. The reported issues were a non-working touchpad, HDD error, and non-Dell parts in the system. The engineer found the OS to be corrupt and updated the issue in the Dell Technical Support system.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    142 views2 pages

    E-Rof 84905890585 PDF

    Uploaded by

    Anonymous F93uaJ
    This repair order form is for a Dell laptop with serial number 84905890585 belonging to Data Care Corporation. The services are subject to Dell's standard terms and conditions. It is the customer's responsibility to back up their data before repairs. Dell will not be responsible for any loss of data or software. The reported issues were a non-working touchpad, HDD error, and non-Dell parts in the system. The engineer found the OS to be corrupt and updated the issue in the Dell Technical Support system.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 2

    REPAIR ORDER FORM

    SERIAL No | 84905890585

    Services under this Repair Order Form are subject to Dell's standard terms & conditions, in particular the terms & conditions of service & support,
    available at www.dell.comp. It is the Customer's sole responsibility to complete a backup of all existing data, software, and programs on affected
    systems before receiving Services (including telephone support). Except as agreed to in writing between Customer and Dell, Dell's service offerings do
    not include the loading or reloading of the Customer's application software or the Customer's data as set out in the terms and conditions of service &
    support. DELL WILL NOT BE RESPONSIBLE FOR LOSS OF OR RECOVERY OF DATA, SOFTWARE, AND PROGRAMS OR DAMAGE TO DATA,
    SOFTWARE AND PROGRAMS OR LOSS OF USE OF ANY COMPUTER OR NETWORK SYSTEMS.
    Customer Name

    Company Name

    Data Care Corporation-BAZA3AAA

    Data Care Corporation-BAZA3AAA

    SER

    Ser Tag

    84905890585

    HJQSD32

    Model

    SLA

    INSP 15 3551-IRIS15BYTFBTX

    NBD

    Customer Address
    STATION RD ULHAS NAGAR,421003,Subhash nagar colony,room noc129,near kalimata mandi,Pandey chwal,ulhas nagar ? 421003 thane,

    Reference No

    Arrival

    MM/DD/YYYY 06/01/2016

    HH:MM

    16:07

    Engineer Name

    Swapnil Hedulkar

    Completed

    MM/DD/YYYY 06/01/2016

    HH:MM

    17:07

    Engineer ID

    30325893

    Status

    Complete

    Incomplete

    DSP Service Centre

    Dell T&M//SS2 Approval Process


    Dell Hours Approved
    Dell Tech Support Approval
    No

    Dell Part

    QTY

    TVSE

    _________Hrs
    (Agent's Name)___________________________

    Desc Faulty Part Details(Please Tick)


    Faulty

    RNU

    DOA

    PPID
    NPR

    POH

    Bulky

    No Part Return(NPR) TYPE


    Enter Relevent No within NPR Box
    Low value Item e.g
    Screw, Latches,etc
    Pabil
    Charged to Customer/Dell
    Keep Your HDD
    Customer
    DDD - Data Destruction
    DR - Data Recovery

    Issue Reported / Details of work


    PSA/ePSADiags
    32Bit Diags
    Flash S.tag
    Activity Done - Unable to fix the issue , found issue with different Part, Updated To DTS. , check system found touch pad not
    Upgrade FW / Drv
    working and hdd error, audio port ok so in system found corrupt os and found non dell part hdd so update to dts. dts told no any part
    dispatch by dell.%20run psa found hdd error 2000-0142 ;Part Details -Faulty : NA , RNU : NA , DOA : NA , NPR : NA , POH : NA Run Mp Memory Test
    Cold Boot Done - Yes; POH - No; DTS Name - danish; Case ID - 930352647; Call Wrap-up / System Check - Yes; E-ROF No,
    Flash Bios
    Email ID - NA ; Cust. Comment-; PPID: NA; GOODPPID: NA; Call handled by Name - Tech ID - Swapnil Hedulkar - 30325893
    Cap / Collect DSET / AM
    SP / TTY / AM
    PWCPC
    Parts Retained by Customer - POH(Parts On Hold)

    Yes

    No

    Customer acknowledges and agrees that Dell owns all parts removed from the system. Customer confirms that if they retain the parts temporarily they will return the defective
    parts(s) within 6 days from the completed date stated in this form and in accordance with Dell's Terms and Conditions of Service and Support. Customer agrees that if the
    Original Part is not returned to Dell within the agreed time frame, an invoice will be issued to the Customer by Dell for the value of the part at Dell's current price and Customer
    will be liable to pay Dell this amount invoiced.
    Dell Tech Suppport Approval: danish
    Customer Comments(Optional)

    Authorised Customer Signature

    Company Stamp If Applicable

    *Appropriate options below and provide comments if available


    1)Satisfied
    2)Neutral
    3)Dissatisfied

    Customer Name
    Job Title

    : . ROHIT

    : , Customer's MailID : [email protected]

    Completion Date :01.06.2016 17:07


    Mail Sent To >> [email protected]

    BIOS Snapshot

    Bottom Base Sticker Snapshot

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