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    "A Study On Personal File Management For Tata Consultancy Services" BY I.Vikraman 40406631058 OF

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    Mohamed Meeran
    This document is a project report submitted by I. Vikramen to the Faculty of Management Studies at B.S. Abdur Rahman Crescent Engineering College in partial fulfillment of an MBA degree. The project studied personal file management at Tata Consultancy Services' Retail and Travel Solution Center in Karappakam, Chennai. As the initial process, dumped files at the center were organized using 5S techniques. Then the 5S approach was implemented to maintain files and reorganize the file management system. This was done to understand which retail files needed to be retrieved from other centers in Chennai and to identify the right process for retrieving all retail files to the Retail and Travel Solution Center.

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    "A Study On Personal File Management For Tata Consultancy Services" BY I.Vikraman 40406631058 OF

    Uploaded by

    Mohamed Meeran
    29 views7 pages
    This document is a project report submitted by I. Vikramen to the Faculty of Management Studies at B.S. Abdur Rahman Crescent Engineering College in partial fulfillment of an MBA degree. The project studied personal file management at Tata Consultancy Services' Retail and Travel Solution Center in Karappakam, Chennai. As the initial process, dumped files at the center were organized using 5S techniques. Then the 5S approach was implemented to maintain files and reorganize the file management system. This was done to understand which retail files needed to be retrieved from other centers in Chennai and to identify the right process for retrieving all retail files to the Retail and Travel Solution Center.

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    VIRAMAN1

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    This document is a project report submitted by I. Vikramen to the Faculty of Management Studies at B.S. Abdur Rahman Crescent Engineering College in partial fulfillment of an MBA degree. The project studied personal file management at Tata Consultancy Services' Retail and Travel Solution Center in Karappakam, Chennai. As the initial process, dumped files at the center were organized using 5S techniques. Then the 5S approach was implemented to maintain files and reorganize the file management system. This was done to understand which retail files needed to be retrieved from other centers in Chennai and to identify the right process for retrieving all retail files to the Retail and Travel Solution Center.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    29 views7 pages

    "A Study On Personal File Management For Tata Consultancy Services" BY I.Vikraman 40406631058 OF

    Uploaded by

    Mohamed Meeran
    This document is a project report submitted by I. Vikramen to the Faculty of Management Studies at B.S. Abdur Rahman Crescent Engineering College in partial fulfillment of an MBA degree. The project studied personal file management at Tata Consultancy Services' Retail and Travel Solution Center in Karappakam, Chennai. As the initial process, dumped files at the center were organized using 5S techniques. Then the 5S approach was implemented to maintain files and reorganize the file management system. This was done to understand which retail files needed to be retrieved from other centers in Chennai and to identify the right process for retrieving all retail files to the Retail and Travel Solution Center.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 7

    A STUDY ON PERSONAL FILE

    MANAGEMENT FOR TATA CONSULTANCY


    SERVICES
    BY
    I.VIKRAMAN
    40406631058
    OF
    B.S.ABDUR RAHMAN CRESCENT ENGINEERING COLLEGE

    A PROJECT REPORT
    SUBMITTED TO THE
    FACULTY OF MANAGEMENT STUDIES
    In partial fulfilment of the requirements
    for the award of the degree
    Of
    MASTER OF BUSINESS ADMINISTRATION
    JUNE 2008

    BONAFIDE CERTIFICATE
    This to certify that the project work entitled A PROJECT ON
    PERSONAL

    FILE

    MANAGEMENT

    FOR

    TATA

    CONSULTANCY

    SERVICES is a bonafide record of work done by Mr. I. VIKRAMAN (Reg


    no.40406631058) final year, in partial fulfilment of the requirement for the award
    of the MBA Degree of Anna University during the academic year 2006-2008,
    who carried out the research under our supervision. Certified further, that to the
    best of my knowledge the work reported herein does not form part of any other
    project report on the basis of which a degree or award was conferred on an earlier
    occasion on this or any other candidate.

    YASMEEN ARIF

    A. AMAR PREET AHUJA

    Senior Lecturer,

    Senior Manager

    Department of Management Studies

    HR Department

    Crescent Engineering College

    Tata Consultancy Services

    Vandalur, Chennai-600 048

    Ltd, Chennai.

    (Project Supervisor-College)

    Prof T.L.V.SUBRAMANIAM
    Head of the Department,
    Department of Management Studies
    Crescent Engineering College
    Vandalur, Chennai-600 048

    INTERNAL EXAMINER

    EXTERNAL EXAMINER
    ACKNOWLEDGEMENT

    First of all I thank Almighty for being with me in all my ways. I am thankful to
    our Principal Dr. V.M. Periasamy.
    I am grateful to our Head of the Department Prof T.L.V Subramanian for
    Supporting and guidance in all our activities. I am very thankful to my guide Yasmeen
    Arif who guided me throughout the project.
    I express my gratitude to Mrs.Amar preet (Senior Manager) and Ms.Bhamini
    pattabiraman Tata consultancy Services for their support, guidance and encouragement
    given to me while doing the project.
    I thank my beloved parents, family members and friends for their support and
    encouragement.
    And also thanking all the employees of Team Lease Department of Tata Consultancy
    services for their support and their guidance.

    TABLE OF CONTENTS
    Chapter no

    TITLE

    PAGE
    NO

    COMPANY PROFILE
    1.1AnoverviewofTCS
    1.2Groupcompanies
    1.3HierarchicalstructureofTCS
    1.4Productprofile
    1.5TCSChennai
    INTRODUCTION TO THE STUDY
    2.1 Objectives of the study
    2.2Datacollectionmethod
    2.3 Retrieval of files
    2.4 File
    2.5RTSCfilelist
    MAINTENANCE OF FILES
    3.1 5s of TQM
    3.2 Planning for implementation
    3.3 Implementation of 5s at RTSC
    3.4 Initial processing of dumped files
    IMPLEMENTATION OF 5S
    4.1 An overview of 5s at RTSC

    1
    7
    8
    8
    10
    13
    13
    13
    14
    15
    16
    18
    20
    20
    27

    4.2 5sPerformanceinfilemanagement

    35

    RETREVING RETAIL FILES


    5.1 File handling climate in the organization
    5.2 Status of file management system

    37
    37

    5.3 Processes of retrieving files

    38

    6
    7
    8
    9
    10

    Findings
    Suggestions
    Limitations of the Study
    Conclusion
    References

    43
    44
    45
    46
    47

    ABSTRACT
    The Human Resource department of TATA CONSULTANCY SERVICES situated
    at karappakam (Retail and Travel Solution Center) is looking forward for the
    management system to control personal file activities at the center.
    In addition to that; the Human Resource manager of RTSC (Retail and Travel

    Solution Center) karappakam desires to retrieve the entire Retail files from the other
    branches of Chennai.
    So as an initial process the dumped files of RTSC are organized and racked to
    certain extent and then quality tool (5S) is implemented in the maintenance of files and
    reorganized the file management system in the organization.
    Only after the implementation of 5S in the file management system; we should
    able to get exact picture of files that have to retrieve from the other DCs of Chennai.
    Then we should implement right process and retrieve the entire retail files to RTSC.

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