Philips Q528e Service Training Manual Part1
Philips Q528e Service Training Manual Part1
Philips Q528e Service Training Manual Part1
SERVICE TRAINING
TV520/X Introduction & Product
Presentation
SERVICE TRAINING
Contents
SERVICE TRAINING
Europe FTV2K7 Q528.1E Range & Styling
Entry+ Step Top B Top A
Super NOVA MS7 A or B MS7C AUREA
SERVICE TRAINING
FTV2007 Key innovations
Feature/innovation Benefit
Commercial name
Perfect Pixel HD
-Further PQ improvement for various elements
- Motion Blur improvement
HD Clear LCD
- Clear LCD working on HD sources
- Higher resolution (1920 x 1080P)
Full HD 1080p
- Improved sharpness
resolution screens
- Improved contrast
3rd HDMI, 1080p input, -More HD sources based on HDMI
CEC - New standards to be supported
SERVICE TRAINING
TV520: Main differences with Jaguar
Upgrades Excluded
•TV520/82
•TV520/82(Eur),(Eur),TV520/30
TV520/30(US),(US),both
bothcapable
capableofof
•Clear
•ClearLCDLCD100
100Hz Hz • •No
Nopossibilities
possibilitiesfor
forPC
PClink
link(Ethernet
(Ethernetaccess)
access)
•1080p • No DivX/MPEG 4 support via content
• No DivX/MPEG 4 support via content browser browser
•1080p
•Next • No pip/DW included
•Nextgeneration
generationPerfect
PerfectPixel
PixelHDHDEngine
Engine • No pip/DW included
based on TV520:
based on TV520: • •POD
PODremoved
removedtotogaingainconnectivity
connectivityforforUS
USmarket
market
• •Featuring
Featuringnotnotonly
onlyononSD,
SD,butbutalso
alsoononHD
HD
• •Examples:
Examples:noise
noisereduction,
reduction,natnatmotion
motion
• •MPEG
MPEGnoisenoisereduction
reductionand andartefact
artefactrepair
repair
• •Improved
Improved de-interlacing (“jaggededge”)
de-interlacing (“jagged edge”)
• •Large
Largeintegration
integrationscale
scale
• •Continuing
ContinuingDVB DVBroll
rollout
out
• •1080p
1080pinputinput@@ 24-60Hz
24-60Hz
• •upgraded rd
upgradedconnectivity, incl 33rdHDMI
connectivity,incl HDMIandandCEC
CEC
• •Offers full Scale of Ambilight diversity
Offers full Scale of Ambilight diversity
• •2/3
2/3sided
sidedbased
basedononLEDLED
• •UI
UIupgrades:
upgrades:wordmark,
wordmark,usability
usabilityitems
items
• •Software Upgrade Assistant
Software Upgrade Assistant
• •Hotel
Hotelmode
modeand andHome
HomeControl
Controlcapabilities
capabilities
SERVICE TRAINING
The complete video chain – From input to display
Extreme Sharpness combined with motion sharpness
solving the inherent motion issue on LCD
Video Sharpness
Not LCD
Colour
Format relevant Contrast Display
e.g. Sports Artifacts
Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 6
SERVICE TRAINING
The Ultimate Picture Quality
1080P HD DNM Other PQ processing HD Clear LCD
High resolution source
protected label that offers picture quality beyond that of progressive scan. It conforms
to strict standards laid out by EICTA to offer a HD screen that displays the benefits of
PERSONAL NOTES:
SERVICE TRAINING
The Complete Pixel Plus HD Engine
Sharpening
A/D
De-Interlacing
Conversion
Face Dependent
Sharpening
Display
Transient Green 100Hz
Natural Scaling Enhancement
Improvement ClearLCD
Motion
( LTI )
2D DNR 3D DNR Blue Colour
Enhancement Booster
Colour
Dependent
Sharpness
Dynamic MPEG Artefact
Contrast Reduction Skin Tone
Correction
Active Control
• Perfect Pixel HD Engine is the most complete video engine in the market
• Thanks to Active Control the PQ performance is always optimal, any time
any source
Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 8
SERVICE TRAINING
HD – Natural Motion
Film format Æ Movies
JUDDER
24 pictures/sec
24 motion changes/sec
The repetition of the pictures with the same limited number of motion changes
causes a distinct juddering effect, as the eye tries to follow the movement
HD-Natural Motion
NO JUDDER
50 pictures/sec
50 motion changes/sec
But the problem still remains with 50Hz film mode. Here the
motion changes are only 25 (in fact 24) per second. Without
Digital Natural Motion the eye tends not to follow the natural
trajectory of an object, but notice a juddering effect following the
object as stationary from A1 to B1, and jumping to its new
position A2. With DNM the motion changes are at 50 times per
second. The eye perceives the motion much smoother. DNM
shows high accuracy in motion estimation since the estimation is
based on comparison with 3 fields.
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
PERSONAL NOTES:
SERVICE TRAINING
Introduction of the Full HD Panel
HD panel Full HD panel
scanning :
PERSONAL NOTES:
SERVICE TRAINING
The 100Hz Technology
• Idea is to improve the motion blur between 2 frames
• ONLY possible on good response time displays
• Philips principle of the 100 Hz: addition of a picture between 2 frames
SERVICE TRAINING
100Hz LCD Technology, what is changing?
Full HD
Chassis 50 Hz
Full HD 100Hz
Double Frame
Interface (DFI)
Chassis 50 Hz
SERVICE TRAINING
Different Technologies Overview
Fastest LCD in the world
3 ms
3 ms
SERVICE TRAINING
2K7 Displays and Diversity
Supply chain
PERSONAL NOTES:
SERVICE TRAINING
TV520/82 Connectivity
Common Interface. A Slot foreseen for HDMI supports 3 types of digital signal connection: USB supports USB ‘Memory Class devices’.
use of Conditional Access decryption -HDMI + HDCP +SPDIF This includes most sticks, portable HDD,
Cards (provided by Pay-TV most digital camera’s (excl Sony/Canon). The
-DVI-D + HDCP (via DVI-HDMI cable)
broadcaster), or for modules to decode speed is streaming Video compliant to allow
special audio tracks for e.g. hearing -HDMI CEC control link with external devices playback of movie files, e.g. from USB
imparied 3 HDMI’s are foreseen to connect more digital HD devices portable HDD.
XXPFL9732D/10
Default L/R associated to Ext3, and via menu selection HDMI 1, HDMI 2 or HDMI 3
Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 15
XXPFL9732D/10
Connectivity
•Ext 1 Scart: Audio L/R, CVBS in/out, RGB
•Ext 2 Scart: Audio L/R, CVBS in/out, RGB, S-video in
•Ext 3: YPbPr, Audio L/R in
•Ext 4: HDMI
•Ext 5: HDMI
•Ext 6: HDMI
•Front / Side connections: Audio L/R in, CVBS in, Headphone
out, S-video in, USB, Multi-slot memory card reader
•Other connections: Analog audio Left/Right out, S/PDIF in
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
SERVICE TRAINING
HDMI
3rd HDMI connector
Supporting many new features
1080p 24 to 60Hz
•HDMI 1.3 + 720p, 1080i, 1080p + PC resolution + compressed audio
HDMI compliance up to 1.3
HDMI 1.3 = HDMI 1.2 + a lot of options
CEC features (intro from 32PFL9632) Consumer Electronics Control
Extended PC format support
Category 1& 2 cables (1080p)
Lip sync synchronization (inclusion EDID tbc)
Deep color (tbc)
Better chipset with
•Less HDCP noise (better robustness)
•Adaptive Cable equalization
SERVICE TRAINING
HDMI features: Mandatory vs Optional
1.0 1.1 1.2 1.2a 1.3
640x480p 640x480p 640x480p 640x480p 640x480p
Mandatory
720p 1080i 1080p 720p 1080i 1080p 720p 1080i 1080p 720p 1080i 1080p 720p 1080i 1080p
Multi-rate preferred Multi-rate preferred Multi-rate preferred Multi-rate preferred
format support format support format support format support
PC resolution PC resolution PC resolution
Deep color
8-ch PCM 8-ch PCM 8-ch PCM 8-ch PCM
Optional
Compressed audio Compressed audio Compressed audio Compressed audio 8-ch PCM
Compressed audio
DVD-Audio DVD-Audio DVD-Audio
DVD-Audio
SACD SACD SACD
Compressed DSD
High bit-rate audio
Auto lip sync correction
SERVICE TRAINING
CEC support: ConsumerHDMI
SCART Chain (Example Configuration) P50
Electronics
Tree (Example Configurations) CEC
ControlIn fact: “P50” via HDMI: even the command set is partly
taken over, only at double control speed wrt P50
Vid
dio eo
& Au & Au
eo dio
io
Vid
Aud
Vide
o&
o&A
Vide
udio
Video & Audio
Video & Audio
dio
•One Touch Play
Vid
Au
eo
&
&
eo
•Country and Language system
Au
Vid
dio
information
Video & Audio •Audio/video routing control
Video & Audio
dio
Vid
Au
eo
&
&
eo
Au
Vid
dio
Philips CE , Valere De Seranno, 07-06-2007 Chapter: 1 Product presentation 18
Scart
The P50 line is connected to every device and enables full 2
way communication between all devices.
CEC
The CEC line is connected to every device and enables full 2
way communication between all devices.
TV
PERSONAL NOTES:
SERVICE TRAINING
Comparison DVI and HDMI
• DVI:
– Origin: PC-market
– Digital uncompressed video (no audio or control)
– Differential signals – based on TMDS technology
– Only RGB 4:4:4 (3 x 8 bit)
– HDCP content protection
SERVICE TRAINING
Q528 Supported Signal Resolutions
• Computer formats • Video formats
Resolution Refresh rate Resolution Refresh rate
480i 60Hz
640 x 480 60Hz
480p 60Hz
800 x 600 60Hz
576i 50Hz
1024 x 768 60Hz
576p 50Hz
1280 x 768 60Hz
720p 50, 60Hz
1360 x 768 60Hz
1080i 50, 60Hz
1920 x 1080i 60Hz
1080p 24Hz, 25Hz, 30 Hz
1920 x 1080p 60Hz
1080p 50Hz, 60Hz
SERVICE TRAINING
Content browser, card reader and USB
• USB coverage 2.0
• No Ethernet access, PC link possible
• Content browser: same functionality as jaguar, except formats:
– JPEG,MP3
– No DivX/MPEG4 (reason: only ONE TM)
– MPEG1/2 is handled by MPEG decoder – trick modes etc are not
supported
• Card reader only for Europe, top B (savings in US)
– Same capabilities as USB
• Investigation ongoing on applying Picture Transfer Protocol:
– Extension of Mass Storage
– Many portable devices require more than only simple file transfer (eg: direct
viewing, editing, creating/storing photo album…..)
– Main drive: digital camera’s, GSM and Philips GoGear devices
SERVICE TRAINING
Superior Ambilight performance in ’07 vs. ’06!
Ambilight
2007 LED
Ambilight 2 channel
Ambilight makes an impressive contribution to the overall
viewing experience by producing ambient light to complement
the colors and light intensity of the on-screen image. It adds a
new dimension to the viewing experience, completely immersing
you into the content you are watching. It creates ambiance,
stimulates more relaxed viewing, and improves perceived
picture detail, contrast and color. Ambilight automatically and
independently adapts its colors according to the changing
content on the screen.
Ambilight Surround
With lights surrounding the picture Ambilight 3 makes an
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
SERVICE TRAINING
The complete Ambi Experience
SERVICE TRAINING
FTV UD Europe
32PFL9632D
37PFL9632D
42PFL9632D
47PFL9532D
47PFL9632D
52PFL9632D
37PFL9732D
42PFL9732D
47PFL9732D
1366 x 1920 x 1920 x 1920 x 1920 x 1920 x 1920 x 1920 x 1920 x
Resolution
768p 1080p 1080p 1080p 1080p 1080p 1080p 1080p 1080p
Luminance (cd/m²) 550 550 550 550 550 550 550 550 550
Contrast 1.200 1.200 1.200 1.200 1.200 2.000 1.200 1.200 1.200
Dynamic Screen Contrast 8000 8000 8000 8000 8000 10000 8000 8000 8000
Colors (Trillion) 4 4 4 4 4 4 4 4 4
SERVICE TRAINING
FTV Q528E
TV520/82 Platform & System Setup
SERVICE TRAINING
Platform mapping 2007
Europe US AP
Step
TV520/82 TV520/30 TV520/82
TV520/82 /D TV520/30
Entry+ MFD
MFD MFD
Entry+
Entry+one
oneCTN
CTNbased
basedon
onTV520/82
TV520/82platform
platformfor
forDigital
Digital
sets
sets
xxxx/D
xxxx/D
SERVICE TRAINING
TV520/82 , including 100Hz frame rate & 1080p
For production sets PNX8535 becomes PNX8537
Pacific
Pacific Flat
Flat display:
display:
TD1716 TDA10048 PNX505x PQ features 1366x768@100p
1366x768@100p
Tuner/Saw DVB-T
PNX8537 HD-NM, Ambient 1920x1080p@100p
1920x1080p@100p
PQ light
MIPS32@250MHz Clear LCD features
TV Control, 100 Hz OR
MASTER IF Up conversion
Audio/video decoding
To 1080p
Analog and digital
EPLD
Platform PQ, Scaling Ambient
NOTE: PCI (GFX Light DDR DDR
insertion)
8
FLASH EPLD DFI@1080p
MUX
max. 3 HDMI
DDR DDR
OPT:
Audio Amp.
DFI@1080p
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide3
Single
Singlewindow
windowsystem
system
Hybrid
Hybrid receptionDVB-T
reception
DVB-T
Basic
Basiccontent
contentbrowser
browser(JPEG/MP3)
(JPEG/MP3)viaviaUSB
USB
Full audio/video processing
Full audio/video processing
10-bit video processing
10-bit video processing
3D
3Dcomb
combfilter
filter
Up
Uptoto4-field
4-fieldde-interlacing
de-interlacingon
onSD
SD
Single LVDS output
Single LVDS output
PC
PCinput
inputsupport
supportvia viaDVI/HDMI
DVI/HDMIandandanalogue
analogueRGB
RGB
Spatial noise reduction on SD/HD
Spatial noise reduction on SD/HD
Temporal noise reduction on SD/HD
Temporal noise reduction on SD/HD
2-field de-interlacing on HD
2-field de-interlacing on HD
DNM
DNMon onSD/HD
SD/HDwith withPNX5050
PNX5050
High level of integration
High level of integration
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
Integrated
IntegratedHDMI HDMIreceiver
receiver
PERSONAL NOTES:
Integrated
Integratedsource
sourceselection
selectionand
andA/D
A/Dconversion
conversion
Integrated CA controller
Integrated CA controller
Integrated
IntegratedSRS SRSTruSurround
TruSurround
Integration of PNX8550, PNX2015, PNX3000, TDA9975, STV0701
Integration of PNX8550, PNX2015, PNX3000, TDA9975, STV0701
Linux OS
Linux OS
Software
Softwaredownload
downloadvia viaUSB
USB
SERVICE TRAINING
Technical specifications
Block diagram
Block diagram
• Single window system
• Hybrid reception, worldwide
• Full audio/video processing
– 10-bit video processing TV520/3x, 8 bit for /82
– Up to 4-field de-interlacing on SD and to 2-field de-interlacing on HD
– Overall display support: Single LVDS output (1366 * 768) on
PNX8537; up to 1920x1080p@100Hz with EPLD/Coprocessor/DFI
– Video Decoding up to 1080p, PC input support via HDMI (DVI)
– Spatial + temporal noise reduction on HD (QTNR)
• High level of integration on PNX8537
– Integrated HDMI receiver
– Integrated source selection and A/D conversion
– Integrated CA controller
– Integration of VIPER, PNX2015, Hirate
• New operating system: Linux OS
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide4
QTNR
QTNR==Quality
QualityTemporal
TemporalNoise
NoiseReduction
Reduction
SERVICE TRAINING
Links to Block Diagrams
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide5
SERVICE TRAINING
TV520/82 Board Overview: Top Side
SSB + Platform
supply integrated
Audio
Pacific 3
Class D Platform Supply
•Single board design:
•197.5 x 250 mm
DC/DC •4-layer design
•Shield less design
PNX5050 Convertor Analogue •All I/O except side integrated
I/O
USB2.0 PNX8537
Tuner
Common Front-End
Interface Digital I/O
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide6
SERVICE TRAINING
TV520/82 Board Overview: Bottom Side
Audio
Platform Supply Class D
Pacific 3
DC/DC
Analogue Convertor PNX5050
I/O
PNX8535 USB2.0
Tuner
Front-End Common
Digital I/O Interface
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide7
SERVICE TRAINING
TV520/82 Board Overview: Top Side
1P11
1G50 1738 Supply Control 1M59 1P02
Dual LVDS Audio Out Ambient Light Supply Input
1D42
1M36
Scanning Backlight
Side I/O
1B40
Supply Factory
1F00
LVDS debug
1M20
Local Control
1J03
PCI debug
1H03 1HE1
USB2.0 debug UART debug 1HP0
I²C debug
1HE2
UART debug
1H01
USB2.0
Jack connector
Connectivity towards user as Service connector (ComPair)
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide8
SERVICE TRAINING
TV520/82 Overview: Platform Supply
• Overview:
– Independent supply of the platform.
– Keep supply validation of the platform split from display application.
– Reduce production/mounting costs by integration in platform
– Reduce number of cables in platform
• Application:
– Input:
• Multi-Voltage (95 – 260V AC)
– Outputs:
• 12V
• 5V-Standby
• Symmetrical Audio Supply
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide9
SERVICE TRAINING
TV520/82 Overview: Audio Class-D
• Overview
– Integrated in platform
– Reduction of cables
– Audio application linked to Platform
– Discrete Component application Æ Cost Reduction
• Application:
– 2x 8W till 2x15W
– 4 Ohm till 8 Ohm speakers
– Standby Functionality
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide10
SERVICE TRAINING
TV520/82 Overview: Pacific3
• Overview:
– Picture Quality Back-End processor
• Display Driving: Dual LVDS output till 1080P@60Hz
• Picture quality:
– LTI, Peaking, Color Features, Contrast Reserve,…
• Ambient Light:
– Possibility to drive Ambient Light via uP application
– In TV520 Ambient Light will be done by FPGA Æ Performance
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide11
SERVICE TRAINING
TV520/82 Overview: PNX505X
• Overview:
– Based on TriMedia machine: PNX1702
– Running Software:
• PNX5050: WXGA processing: output is 50/60Hz or 100/120Hz
• PNX5058: Full HD processing: output is 1080p 50Hz
• PNX5059: Full HD processing: output is 1080p 60Hz
– Functions:
Natural motion Motion blur reduction DE-interlacing
Gfx insertion (only OSD) Scan-rate conversion Scaling + Panorama
DDR1 @ 200Mhz
DDR1 @ 200Mhz
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide12
SERVICE TRAINING
TV520/82 Overview: DC/DC
• Overview:
– Convert 12V from platform supply to dedicated supplies:
• 3V3
• 2V5
• 1V8
• 1V2
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide13
SERVICE TRAINING
TV520/82 Overview: ANA I/O
• Overview:
– Analogue Connectivity integrated in platform
• Dual Scart input
• Y-Pb-Pr input + L-R input
– Integration in platform
• Improve EMC/EMI compatibility
• Reduce number of cables in platform
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide14
SERVICE TRAINING
TV520/82 Overview:PNX8537
• Overview: PNX8537
– Main TV520 Video / Audio / Control processor:
Analogue Video Input TS input HDMI Input
PCI interface Standby Conditional Access
Audio I/O DDR / DDR2 interface
– Cfr. Jaguar:
Integration of Viper2 (PNX8550), PNX2015, Hirate(TDA9975)
MPIF, CA(STV701),…
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide15
SERVICE TRAINING
TV520/82 Overview: Front-End
• Overview:
– Hybrid DVB-T Tuner
• Analogue & DVB-T input
– Master IF IC (TDA9898HL/V1)
• Conversion of IF to CVBS
– DVB-T channel decoder (TDA10048HN)
7T57
Master IF
TDA9898
7T17
Channel Decoder
TDA10048
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide16
SERVICE TRAINING
TV520/82 Overview: Digi I/O
• Overview:
– Integration of digital I/O in platform
• VGA input (Is finally out for Europe)
• HDMI inputs
• AD8190
– HDMI mux 3:1 inputs
• Audio Digital Input/Output (SPDIF)
• Audio Analogue Constant Level Out
7JA4
HDMI MUX
AD8190
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide17
SERVICE TRAINING
TV520/82 Overview: Conditional Access
• Overview:
– Common Interface:
• Descrambling of Transport Streams from the Channel Decoder
• Using Decryption Keys given via the Common Interface Card
1P01
PCI Debug Connector
1P00
COMMON
INTERFACE
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide18
SERVICE TRAINING
TV520/82 Overview: USB 2.0
• Overview:
– USB 2.0
• ISP1562BE component
• Standard USB2.0 Host IC
• PCI device
• Used for USB connection to client
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide19
SERVICE TRAINING
Audio & Video Flow Hardware view /82
Block diagram
Block diagram
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide20
SERVICE TRAINING
The Display War translated into TV520/82
EPLD
Ambient
Light DDR DDR
8
For 1080p displays: frame doubling to
FLASH
MUX 100 Hz by means of DFI
max. 3 HDMI
DDR DDR
OPT:
Audio Amp.
DFI@1080p
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide21
SERVICE TRAINING
/82 Eur : SSB functional diversity 50Hz Display
1920x1080i
All input
formats 1280x720p 1920x1080p Full HD Display
10bit YUV 4:2:2 RGB/10b DLVDS/10b
HD Display
All input 1366x768p 1366x768x50
formats
10bit YUV 4:2:2 RGB/10b SLVDS/10b
SERVICE TRAINING
/82 Eur : SSB functional diversity 100Hz Display
Block diagram
DFI - 100Hz / 120Hz Dual Frame Block diagram
10
Full HD Display
10
PNX8537/M2+ PNX505x 10 Pacific
10
10
1920x1080i
1920x1080p 6 6 DLVDS/10b
1280x720p
QLVDS/10b
Matrix
Matrix
1920x1080
1920x1080
DFI @100/120p
@100/120p
HD Display
inputs 10bit YUV 4:2:2 RGB/10b DLVDS/10b
10
6
10
Matrix
Matrix –LCD
–LCD (32”)
(32”)
PNX8537/M2+ PNX505x 10 Pacific 6
10
10 1366x768p@100/120P
1366x768p@100/120P
1366x768p 1366x768px100
Philips Euroservice, Date 7-6-2007 <System & Platform Setup>. Chapter: 02, slide23
LVDS
LVDSout
outtotoDFI
DFI==22xx66pairs
pairs
SERVICE TRAINING
Q528.1E First Level Servicing
Valere De Seranno
TV520 – Q528.1E
7 June, 2007
SERVICE TRAINING
Foreword & Agenda
Agenda
•Set Identification
•Installation UI, User Interface and Settings
•Connectivity
•Set Behaviour
•Use of the CSM
• CSM items explained
•Software Update
• Software Update assistant
• Software update via autorun.upg or Local
Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide2
SERVICE TRAINING
UI Installation / Picture settings and Connections
Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide3
SERVICE TRAINING
I+ Settings Info & Digital reception Menu
Installation
Channel installation
Digital Frequency
Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide4
SERVICE TRAINING
First Level Service Scenario: FEF
Set is defective or other nuisance
Front LED?
Set
SetIdentification
Identification Off LED?
•Sticker
•Stickeron
onRear
Rearside
side
•Sticker
•Stickeron
onBottom
Bottom
•In Front LED is on
•InCSM
CSM Check if vacation
switch is on! LED is blinking
SERVICE TRAINING
CSM Structure
CSM “123654” Connect USB memory stick, CSM log file will be created!
So
Soyou
youwill
willsee
seethe
thePacific3
Pacific3test
testpicture
picturefor
for33seconds
secondsandandthen
then
the DFI EPLD test picture for another 3 seconds. With
the DFI EPLD test picture for another 3 seconds. With this this
extra
extratest
testpicture
pictureyou
youcan
candetermine
determineififthe
theDFI
DFIboard
boardisisworking
working
properly.
properly.
Also
Alsonew
newininthis
thischassis:
chassis:when
whenyou
youactivate
activateCSM
CSMand andthere
thereisisaa
USB
USBstick
stickconnected
connectedtotothetheTV,
TV,the
thesoftware
softwarewill
willdump
dumpthe
the
complete
complete CSM content to the USB stick. The file (Csm.txt)will
CSM content to the USB stick. The file (Csm.txt) will
be
be saved in the root of your USB stick. This info can be handyifif
saved in the root of your USB stick. This info can be handy
you
youdo
donot
nothave
havepicture.
picture.
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
Another
Anothernew
newitem
itemininthis
thischassis
chassisisiswhen
whenCSM
CSMisisactivated,
activated,the
the
PERSONAL NOTES:
SERVICE TRAINING
CSM Set behaviour and some conclusions
CSM “123654”
Blinking LED = Error codes on Ambilight
LED
Inputs
OSD
Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide7
SERVICE TRAINING
CSM Investigations & Conclusions
Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide8
SERVICE TRAINING
Software Release Numbering
Component name PID Product Version
(string) Identification (name)
SW does not have a 12NC number anymore , but is part of the “One Zip”.
Sw version is now indicated by a 4 numbers .
E.g Q581U-1.12.0.0
Q581U = service ID (US, Eur = Q581E)
1. Major release (0. = development, 2. Incompatible CR)
12. branch
1. side branch
0 (not used)
Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide9
SW
SWdoes
doesnot
nothave
haveaa12NC
12NCnumber
numberanymore
anymore, ,but
butisispart
partofofthe
the
“One Zip”.
“One Zip”.
Sw
Swversion
versionisisnow
nowindicated
indicatedby
byaa44numbers
numbers. .
E.g
E.gQ531U-1.12.0.0
Q531U-1.12.0.0
Q531U
Q531U==service
serviceID
ID(US,
(US,Q581E
Q581E==EUR)
EUR)
1.1.Major
Majorrelease
release(0.
(0.==development,
development,2.2.Incompatible
IncompatibleCR)
CR)
12.
12.branch
branch
1.1.side
sidebranch
branch
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
00(not
(notused)
PERSONAL NOTES:
used)
Upgrade
Upgradeconstraints
constraints
Any
Anylater
laterupgrade
upgradeisispossible
possible(irrespective
(irrespectiveofofbranching)
branching)
ItItisisprohibited
prohibited(TV
(TVwill
willrefuse)
refuse)aadownload
downloadwhich
whichisisearlier
earlierthen
then
the SW which was there ex-factory
the SW which was there ex-factory
SERVICE TRAINING
Software Download via USB
Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide10
SERVICE TRAINING
Software update Assistant
Always up-to-date!
Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide11
Sense
Senseand
andsimplicity”
simplicity”ofofprimary
primaryimportance:
importance:
Minimize
Minimizenrnrofofsteps
steps
Works
Workswith
withany
anyPCPCororOSOSsystem
system
Address
Addresscustomer
customerininhishisown
ownlanguage
language
Ensure
Ensureguidance
guidanceand andfeedback
feedbacktotothe
theend
enduser
userofofwhat
whatisis
happening
happening
Ensure
Ensurefull
fullproof
proofupdate
updateprocedure
procedure
Legal aspects covered:
Legal aspects covered:
Consumer
ConsumerAgreement
Agreementon ondownloading
downloadingdata
datafrom
fromthe
theTV
TVtotothe
the
web
web
Consumer
ConsumerAgreement
Agreementon ondownloading
downloadingswswfrom
fromthe
theweb
web
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
Consumer
ConsumerAgreement
Agreementon onproceeding
proceedingdownload
downloadon onthe
theTV
PERSONAL NOTES:
TV
With a miminum amount of actions, end consumer downloads the
With a miminum amount of actions, end consumer downloads the
identified and most recent sw version for his set
identified and most recent sw version for his set
SERVICE TRAINING
Software update Assistant : The Principle
• Update wizard, started via the menu
• End consumer inserts USB stick in TV
• Identification of TV, html page + various data logged on USB
• Consumer inserts USB stick in PC: URL offered which connects the PC through the Internet
with a dedicated server. This Server downloads the content of the stick.
• Server replies with correct sw version matching with the TV and stores it back in the USB
stick
• USB is put back into TV to download the sw
This will help you to update the TV’s software. You need an USB memory device and a
PC/MAC with internet connection.
Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide12
•Ability
•Abilitytotosupport
supportFCR
FCRreduction
reductionactions:
actions:
•Software
•Softwarefunctionality
functionalityrelated
relatedcalls
calls
•Easy
•Easyrepair
repairofofcalls
callsrelated
relatedtotoparticular
particularfield
fieldconditions
conditions(eg
(eg
transmission related problems)
transmission related problems)
•Avoiding
•AvoidingService
Serviceintervention
interventioncalls
calls
•Sense
•Senseand
andSimplicity
Simplicitybrand
brandpromise
promise
•Easy
•Easyway
wayofofworking
working
•Future
•Futureinvestment:
investment:
© Copyright reserved 2007 Philips Consumer Electronics Euroservice
PERSONAL NOTES:
•• Ability
Abilitytotolog
logdata
dataininthe
thefield
field
SERVICE TRAINING
The TV side of the implementation: UI support
Update assistant
Please insert a USB memory device at the side of your TV. The device must have at
least 64Mb free space. Make sure its write protection is switched off.
Proceed Cancel
Press the green colour key once you inserted a USB memory device.
Update assistant
The TV has succesfully written the identification file to the USB memory device.
- Please insert the USB memory device in a PC/MAC linked to the internet.
- Locate the file 'update.htm' on the USB memory device.
- Double-click the file. Follow the instructions on the page.
Finish
Press the green colour key to finish the assistant. You may continue watching TV.
Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide13
SERVICE TRAINING
Upgrade Sequence - Interaction with P4C
User
1 4
5
FTV 2 USB 3 Identification build
FTV 7 6
11 stick 10 PC IdentityServer
Identity Server
Logfiles
Browser URL
8
9
Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide14
SERVICE TRAINING
Software Upgrade Assistant
3 main steps to new software
1. Use the menu to retrieve all info automatically Æ put on USB stick
2. Put the USB Stick in any computer and hit the “Update” file
OR
Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide15
SERVICE TRAINING
CSM page 9
Philips CE Europe, Euroservice, Date 7/06/2007 <First Level Servicing>. Chapter: 11, slide16
Chapter: 11 page: 18
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SERVICE TRAINING
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