JAIPURIA INSTITUTE OF MANAGEMENT, LUCKNOW

POST GRADUATE DIPLOMA IN MANAGEMENT (FINANCIAL SERVICES)

THIRD TERM (2013-14)
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Management Information Systems, as the name itself suggests, is the management of information
and information systems of an organization for better decision making. MIS concept is a blend of
principle, theories, and practices of Management, Information and Systems. MIS is a dynamic
concept which continuously interacts with internal and external environment of the business and
provides a directive and corrective mechanism to the management.
The course addresses issues that arise in dealing with information as a business resource. It provides
an indepth look at usage of information systems for managers in business organizations. It also helps
the students to evaluate tools and technologies for sourcing information from databases to improve
business performance ! decision making and assess the role of data "uality in the management
issues.
The course further helps to demonstrate role of enterprise systems in achieving operational
excellence by integrating and coordinating diverse functions and business processes within a firm.
#astly, the course helps the students to understand the concept of web commerce ! its security and
its relevance in today$s digitized economy.
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%pon completion of this course, students will be able to complete the following key tasks&
'e able to understand the concept of information system in terms of current business
practices and technologies.
'e able to analyze business processes within an organization in terms of organizational
performance and development.
'e able to identify and appreciate range of tools and techni"ues that may be applied to
enhance the management of information systems, including the capturing ! mapping of data
and structuring of information to make a significant contribution to an organization$s business
process.
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'e able to analyze and operate their own information intensive needs and make decisions via
computerized simulation.
'e able to work in groups for analyzing practical situations and preparing ! presenting
recommendations for enhancement of the usage of management information using systems
available.
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Information System and 'usiness )rocesses This modules constructs students understanding
towards Information System and its impact on
business environment
*nhancing +ecision Making Students learn the role played by information and
information system in supporting various
management activities and decision making
processes.
Managing +ata& +atabase Students learn to understand data and its critical
issues like "uality, time etc and differentiate it
from information and also understand the
business problems associated with issues like
data "uality
MS,ccess Students learn to identify entities in a business
and create entity relationships and graphically
represent them through *-+. It also helps
students to learn to retrieve data from entities
using simple select "ueries, conditional "ueries,
calculations and different operators
.eb based IS Students get sensitized to the changes in value
proposition and business models brought about
by internet and its applications.
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/lass
participation
and
-eflective
0otes
*ach student will be re"uired to maintain a
separate notebook1sheet of class notes
2reflective notes3. The reflective notes will
include only the 4key learning and key take
away$ which the students got from the class for
that session. The students will also write in that
Individual (5
6
note about his1 her class participation in each
class.
7uizzes There will be two announced "uizzes. The "uiz
will consist of M/7s. ,ll the two scores will be
considered for assessment.
Individual (5
)resentation1
/ase analysis
1#ab
assignment
Student will be evaluated individually and1or
groups. It is based on how well students
participate individually1in groups in the case
analysis activities or "uestions put up in the
class.
Individual18roup (5
,ssignment1
)ro9ect
Students will be re"uired to complete an
assignment1 pro9ect as a part of their
individual1group assessment component.
Individual18roup (5
Mid Term
*xamination
This will consist of cognition and application
based situational "uestions coupled with small
analysis.
Individual 65
*nd Term
*xamination
This will consist of case study and application
based situational "uestions wherein students
will reflect and correlate their learning with
problems in "uestion.
Individual :5
*xemption or deferral of a "uiz, assignment etc. is not permitted. ,ny student who either misses
a "uiz, or does not hand in an assignment, will have zero marks for that component. There will be
no makeup provisions.
In case of absence from midterm or endterm, the student$s absence will be treated as per
examination norms.
It is expected that all students will make a significant contribution to the group assignment
wherever re"uired, failing which, marks may be awarded accordingly. ,ssignment not submitted
on the due date will not be graded.
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#audon, #audon and +ass, Management Information Systems Managing the digital firm,
)earson, (6
th
*dition.
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;ames ,. <='rien, Introduction to Information Systems, Mc8raw>ill /ompanies, (:
th

*dition.
;oshi, Management Information Systems, <xford, (
st
*dition, Mc8raw>ill /ompanies
;awadekar .aman, Management Information Systems ? , digital firm perspective, Tat
Mc8raw>ill *ducation, :
th
*dition.
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( Introductory Session&
Ice 'reaking, Mutual
*xpectations,
/ourse <verview&
Information System and
Information Technology
Introductory
talk
/h. 6& p:@A@
Students would be able to
differentiate between
technology ! system and how
is one interrelated to the other
with its significance in
business.
6 >ow businesses use Information
System 'usiness process and
its relevant information systems
/aselet1/ase (
/h. 6& p:@A@
Students would be able to
identify the IS 2T)S, MIS,
+SS..3 supporting the ma9or
business functions and to
assess the role of IS in
business
@ %nderstanding data1information
hierarchy, data "uality issues,
information processing needs at
various levels
/aselet1/ase (
contdB
)olycopy
/h C& p 6@D
6@E
Students get to learn data and
its critical issues like "uality,
time etc. and differentiate it
from information, knowledge
and wisdom.
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: +ata and its effect on +ecision
making, decision making !
information systems, decision
structures 2types of decisions3,
systems for decision support
/aselet1/ase (
contdB
/h.(6& p :C5
:D@
Students learn the role played
by data1information and
information system in
supporting various
management activities and
decision making processes.
A /omponents and stages in
decision making, using decision
support systems
/aselet1/ase (
contdB
/h.(6& p :C5
:D@
Students would be able to
conceptualize the process and
stages of decision making.
C +ata mining for +SS, *IS !
*SS and its role in business,
'I and its application in the
enterprise, Moving towards data
managementB
/h.C& p66D6@A
/h (6& p :F5
:FC
Students will get sensitized to
the concept of business
intelligence
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F %nderstanding database,
traditional file system versus
+'MS
/hC& p 6(A66F Students will be sensitized on
various concepts of databases
types , models and current
trends
D Types of databases, +'MS vs
-+'MS, and -+'MS
fundamentals
/hC& p 6(A66F Students get to learn nuances
of -+'MS structure and its
utility
:
E Moving towards database
modeling *-+
/hC& p 6(A66F
/ase 6 2case
assignment3
Students learn to identify
entities in a business situation
(5 %nderstanding *ntity
-elationship model
/hC& p 6(A66F
/ase 6 2case
assignment3
Students learn to create entity
relationships and graphically
represent them through *-+
(( *- model contd., 0ormalization /hC& p 6(A66F
/ase 6 2case
assignment3
Students learn the basic art of
normalizing the *- model
(6 *- model contd., 0ormalization /hC& p 6(A66F
/ase 6 2case
assignment3
Students learn the basic art of
normalizing the *- model
M%!)$ 4& MS-A22$##
(@ %nderstanding MS,ccess,
implementing *-+ through MS
,ccess
/hC& p 6(A66F
/ase 6 2case
assignment3
Students get handson practice
on *-+ using MS,ccess.
(: 7'* 2>ands on3 Select "uery /hC& p 6(A66F
/ase 6 2case
assignment3
Students would be able to
retrieve textual data from
entities using different
operators with select "ueries
2for textual data3
(A 7'* 2>ands on3 Select "uery /hC& p 6(A66F
/ase 6 2case
assignment3
Students would be able to
retrieve numeric and date
related data from entities
using different operators with
select "ueries 2for numeric
and date related data3
(C 7'* 2>ands on3 ? )arametric
"uery
/hC& p 6(A66F
/ase 6 2case
assignment3
Students learn to retrieve data
from entities based on user$s
preference and combine the
same with various select
"ueries
(F 7'* 2>ands on3 ? /alculated
"uery
/hC& p 6(A66F
/ase 6 2case
assignment3
Students learn to extract data
using conditional and
calculated "ueries.
(D 7'* 2>ands on3 ? /ombination
of )arametric and /alculated
"uery
/hC& p 6(A66F
/ase 6 2case
assignment3
Students learn to combine
various "ueries together to
extract data.
(E -eports 2>ands on3 /hC& p 6(A66F
/ase 6 2case
assignment3
/reate reports from the data in
the entities and the "ueries.
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65 .*' based Information System
*commerce Gs *business
'usiness models for *
/h.(5& p@D:
:(C,
/aselet1/ase @
Students get sensitized to the
changes in value proposition
and business models brought
A
commerce about by internet and its
applications.
6( Mobile /ommerce
'6' and '6/ ,pplications
/h.(5& p@D:
:(C,
/aselet1/ase @
contdB
+ifferentiate the various e
commerce models and their
applicability
66 *commerce revenue models
*commerce payment systems
/h.(5& p@D:
:(C,
/aselet1/ase @
contdB
8ets sensitized on the concept
of payment systems and
various revenue models used
in */ommerce
6@ Mobile ,))S 1 8oogle docs -eading
material
8ets to understand MIS
through mobile computing
technologies
6:. /oncluding Session Summing up Summing up
C+(*2( D$(*')#&
0ame of the Instructor& Sanchita 8hatak
<ffice #ocation& 6
nd
floor -oom 65F,
Telephone& E:(AA:(CD:
*mail& Sanchita.ghatakH9aipuria.ac.in
Teaching Genue&
.ebsite&
<ffice >ours& E&@5 a.m. ? A&@5 pm
<nline #inks 2#ink to
'lackboard etc.3&
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