Group Process IN Organisations: Five Stages of Group Development Model

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10/21/2010

Five Stages of group development model


Forming: Individuals getting to know others, purpose, structure, leadership, characterized by uncertainty, forming in to group from individuals Storming: Characterized by intra group conflict. members accept the existence of group, but Resistance to the constraints imposed on Individuality. Conflict over leadership Norming: Group development, build up of relationship and cohesiveness. Sense of group identity takes place. Understanding of correct membership behaviour takes place
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GROUP PROCESS IN ORGANISATIONS

Groups and Classifications


Group
Two or more individuals interacting and interdependent, who have come together to achieve particular objective

Five Stages of group development model


Performing: Group structure is functional and accepted. Group start delivering results. For permanent groups this is the last stage Adjourning: Final stage in case of temporary groups. It is wrapping up/ disbandment

Classifications
Formal Group Informal Group Command Group Task Group Interest Group Friendship Group
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Groups
Formal Group: Designated work group defined by the organisations structure Informal Group: A group neither formally structured nor organisationally determined; appears in response to the need for social contact Command Group: A group composed of the individuals who report directly to a given manager Task Group: Those working together to complete a job task Interest Group: Those working together to attain a specific objective with which each is concerned Friendship Group: Those brought together because they share one or more common characteristics 3
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Why people join group?


Security: People feel stronger than standing alone Status: Inclusion in group gives status and recognition Self-esteem: Group can provide people with feelings of self worth Affiliation: Fulfill social needs, gives enjoyment through interactions, professional growth Power: What cannot be achieved individually can be achieved through group Goal achievement: Pool of talents, knowledge or power can help accomplishing tasks

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External conditions imposed on the Group


Groups are part of the organisation Group is influenced by the external conditions imposed from outside (organisation) The external conditions are

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GROUP DYNAMICS Exercise Lost on the Moon

Organisations overall strategy Organisations authority system Formal regulations in the organisation Resources Employees selection process Performance evaluation reward system Organisational culture Physical working conditions
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Group Behaviour
Why are some group efforts are more successful than others? Group Behaviour Model
Group Task Group Member Resources Group Processes Group Structure Performance And Satisfaction

Group Behaviour Model


Group Task Group Member Resources Group Processes Group Structure Performance And Satisfaction

External Conditions imposed on the group

External Conditions imposed on the group

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Group Behaviour Model


Group Task Group Member Resources Group Processes Group Structure Performance And Satisfaction

Group member resources


Resources the individual bring it to the group in terms K, S, A and other personality characteristics Interpersonal skills, conflict resolution Participative problem solving, active listening skills Initiative, openness, flexibility, sociability etc

External Conditions imposed on the group

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Group Behaviour Model


Group Task Group Member Resources Group Processes Group Structure Performance And Satisfaction

Group Behaviour Model


Group Task Group Member Resources Group Processes Group Structure Performance And Satisfaction

External Conditions imposed on the group

External Conditions imposed on the group

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Group Structure
It depends on the structural variables
Formal leadership Role: role identity, role perception, role expectation Norms: conformity Status: status equity Group size: small or big, social loafing Composition of the group: Composition of K and S Group cohesiveness

Group Process
It is the communication pattern the memebrs use in exchange of information, conflict resolution Effective group process is the result of
Synergy and supportive communication Social facilitation effect

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Group Structure
Formal Leadership: Leader play an important part of the group success Role: Depends on how the roles are defined in terms of role identity, role perception, role expectation and role conflict Norms: Accepted standard behaviour with in the group and conformity Status: Socially defined position or rank given to groups or group members by others Group size: Optimum size, not too large or too small, too large may have some members doing social loafing Group Composition: variety of skills and knowledge Group Cohesiveness: Degree of attraction and motivation to stay together
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What is Synergy?
The whole is greater than the sum of the parts If we put two pieces of wood together, they will hold much more than the total weight held by each separately. The essence of synergy is to value differences- to respect them, to build on strengths, to compensate for weaknesses Synergy: An action of two or more substances that results in a effect that is different from the individual summation of the substances

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Synergistic Communication
Opening your mind, heart & expressions to
New possibilities New alternatives New options

Group Task
How simple or complex the task is? Depends on this the group members would communicate, the level of conflict, interdependency etc

Instead of opposition and defense, there need to be a genuine effort to understand The attitude should be
If a person of your intelligence and competence and commitment disagrees with me, then there must be something to your disagreement that I dont understand, and I need to understand it. You have a perspective, a frame of reference I need to look at
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Social facilitation effect


It is the tendency for performance to improve or decline in response to the presence of others Group situation provides that condition

Group Decision Making


Widely used in organisations Group decision making has its own strengths and weaknesses Strengths
Generate more complete information and knowledge Heterogeneity and diversified views, hence more approaches and more alternatives considered Better quality decision Increased acceptance of solution

Weakness

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Time consuming Conformity pressures in groups Domination by a few members Accountability dilution
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Group Behaviour Model


Group Task Group Member Resources Group Processes Group Structure Performance And Satisfaction

Group Think and Group Shift


There are two by-products of group decision, They are Group Think and Group Shift Group Think
Phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action Group pressures block the critical analysis and may hinder the performance

External Conditions imposed on the group

Group Shift
A change in decision risk between the groups decision and the individual decision that members with in the group would make; can be either toward conservatism or greater risk.

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Group Decision making techniques


Interacting groups
Typical groups in which members interact with each other face to face and take decisions

Brain Storming
An idea generation process that specifically encourages any and all alternatives, while withholding of any criticism of those alternatives

Nominal group technique


A group decision making method in which individual members meet face to face to pool their judgment in a systematic but independent fashion

Electronic meeting
Members interact through computers, allowing for anonymity of comments and aggregation of votes
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CONCLUSION

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Thank You for Your patient listening

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