A PROJECT ROPORT ON HRD PROGRAMME AT MAHINDRA RURAL HOUSING FINANCE

SUBMTTED IN PARTIAL FULFILLMENT OF THE COURSE REQUIREMENT OF LABOUR AND SOCIAL WELFARE

Submitted by: Amit Kumar Roll no-46

External Guide: Dabloo Kumar (AREA SALES MANAGER)

Internal Guide: Dr.Kamesh kumar (HOD L.S.W)

Session 2012-2014

A.N.COLLEGE,PATNA

Guide Certification

This is to certify that the report titled A PROJECT ROPORT ON HRD PROGRAMME AT MAHINDRA RURAL HOUSING FINANCEhas been prepared under my guidance and supervision. The report is submitted in partial fulfilment of the requirement for the award of LABOUR AND SOCIAL WELFARE by Amit Kumar , Reg No 46 and this report / study has not formed a basis for the award of any degree or diploma in any university / institution.

Place Date

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Designation

Student Declaration

I hereby declare that the report/ study titled A PROJECT ROPORT ON HRD PROGRAMME AT MAHINDRA RURAL HOUSING FINANCE prepared under the guidance of Mr.Dabloo Kumar and Dr.Kamesh kumar submitted in partial fulfillment of the requirement for the award of LABOUR AND SOCIAL WELFARE in A.N.COLLEGE is my original work and has not been submitted for the award of any other degree/ diploma in any university / institution.

Place

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Date

Name of the Student Signature

STUDENT ACKNOWLEDGEMENT

The project of this magnitude would not have been completed singly. Firstly I want to give my hearty thanks to all mighty who made the world and me also. There are many other people without whom the completion of the project would not have been possible. Some have contributed towards this directly while other have provided indirectly. It gives me immense pleasure to thank Mr. Ranjan kumar(State Head) providing me Dissertation training in his Company and giving me a chance to have the experience of actual work.

Chapter No.

Particulars

Page No.

Chapter I Chapter II Chapter III Chapter IV Chapter V Chapter VI Chapter VII

INTRODUCTION OF THE ORGANISATION RESEARCH DESIGN PROFILE OF THE RESPONDENTS DATA ANALYSIS FINDING AND RECCOMENDATIONS CONCLUSION BIBLIOGRAPHY / REFRENCE

CHAPTER-I

Company Profile MAHINDRA RURAL HOUSING FINANCE The history of Mahindra Finance has been one of continuous ascent where our effort to empower our customers has been a constant element. A strong set of values, an evolved lineage and a group of highly motivated individuals is what we started with. What followed was a series of events that helped us grow from strength to strength. And two decades that witnessed many dreams across the nation see the light of day. Come, walk with us through the journey of time and take a glimpse of how Mahindra Finance grew with all those who believed in it. Two decades ago, Mahindra and Mahindra Financial Services Limited (MMFSL) commenced its journey in the rural non-banking finance industry. And with that was born a vision to transform rural and semi-urban India into a self-reliant, flourishing landscape. Since then, we have come a long way, empowering millions of ambitious individuals with personalised finance for a wide range of vehicles, home development requirements and many other diverse endeavours all to help them live their dreams and Rise in life. At Mahindra Finance, we are guided by a firm belief in people, their dreams, and their potential to achieve those dreams. Hence, our socially inclusive business model facilitates loans to customers based not on their current financial status, but their future earning capacity. This philosophy has instilled a sense of confidence in the minds of rural and semiurban India a confidence that allows them to believe that no dream is too big. Today, as one of the leading non-banking finance companies, we are proud to have touched over 3 million lives. During the course of our journey, apart from emerging as the top tractor financer in India, we have constantly strived towards developing skill sets of the local population. Which is why, we provide employment to over 13,000 people in over 700 branches across India. This not only ensures equal growth opportunity for all, but also enables us to serve our customers better through local understanding and expertise. The Mahindra Group focuses on enabling people to rise through solutions that power mobility, drive rural prosperity, enhance urban lifestyles and increase business efficiency.

A USD 16.7 billion multinational group based in Mumbai, India, Mahindra employs more than 180,000 people in over 100 countries. Mahindra operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, aftermarket, information technology and vacation ownership. In addition, Mahindra enjoys a strong presence in the agribusiness, aerospace, components, consulting services, defence, energy, financial services, industrial equipment, logistics, real estate, retail, steel, commercial vehicles and two wheeler industries. In 2012, Mahindra featured on the Forbes Global 2000 list, a listing of the biggest and most powerful listed companies in the world. In 2013, the Mahindra Group received the Financial Times 'Boldness in Business' Award in the 'Emerging Markets' category.

CHAPTER -II

Objective of Study: To find out the reasons why employees are not achieving their targets. To study the opinion of the employees what are major factors that they are facing in the market.

Research Methodology of the Study:

The title of the study is A project report on stress management among katcom international employees. The system of collection data for research projects is known as research methodology .The data may be collected for either theoretical or practical research for example management research may be strategically conceptualized along with operational planning methods and change management Research methodology is a systematic observation.

Type of Research: Descriptive research

Descriptive research is also called Statistical Research. The main goal of this type of research is to describe the data and characteristics about what is being studied. The idea behind this type of research is to study frequencies, averages, and other statistical calculations. Although this research is highly accurate, it does not gather the causes behind a situation. Descriptive research is mainly done when a researcher wants to gain a better understanding of a topic. It is quantitative and uses surveys and panels and also the use of probability sampling.

 Exploratory research
Exploratory research is conducted into an issue or problem where there are few or no earlier studies to refer to. The focus is on gaining insights and familiarity for later investigation. Secondly, descriptive research describes phenomena as they exist. Here data is often quantitative and statistics applied. It is used to identify and obtain information on a particular problem or issue. Finally causal or predictive research seeks to explain what is happening in by predicting certain phenomenon on basis of hypothesis general relationship. In this project I used exploratory type of research. Because this research I am exploring the stress related problems at workplace.

Methods of data collection:

1) Primary data 2) Secondary data

Primary data collection:

Primary data is the data which is collected by the researcher directly from his own observations and experiences. For example, if the researcher conducts a survey for the collected of data then it is known as primary data Primary data can be collected by three methods: A) Observation b) Experiment c) Survey But here, only survey method of data collection is preferred which is very suitable to reach the objective of project. Research instrument

Printed questionnaire was used as the research instrument to collect the required information. Area of survey:

sample size : 35

Secondary data collection:

Secondary data is data that has already been collected and collated by somebody for some reason other than the current study. It can be used to get a new perspective on the current study, to supplement or compare the work or to use parts of it, as another study may prove costly and time consuming .Secondary data are collected by

1) Websites 2) Newspapers 3) Journals 4) Magazines

CHAPTER-III Profile of the Respondents

CHAPTER-IV
Data analysis and Interpretation

1. Are you satisfied with the performance you give at your work? No. of Respondents YES NO 27 8 % 77 23

120

100

80 % No. of Respondents 40

60

20

0 YES NO

Interpretation From the diagram it is clear that 77 % of the employees are satisfied with the performance they give in the work while 23 % of the employees are not satisfied.

2. Do you think that you are suffering from depression?

No. of Respondents YES NO 7 28

% 20 80

No. of Respondents

YES No

Interpretation

20 % of the employee feel that they are suffering from depression while 80 % of the employee feel that that they are free from the depression

3. Do you worry about your colleague's opinion about you?

No. of Respondents YES NO 9 26

% 26 74

100 90 80 70 60 50 40 30 20 10 0 YES NO % No. of Respondents

Interpretation

26% of the employees worry about their colleagues opinion about them while 74% of the employees are not concern with the opinion about their colleague.

4. Do you discuss your problem with your spouse or friend or any other close to you? No. of Respondents YES NO 32 3 % 91 9

100 90 80 70 60 50 40 30 20 10 0 YES NO No. of Respondents %

Interpretation

91% of the employees of the Bizmax Infomedia Pvt. Ltd. discuss their problem and share their feelings with their spouse or friends or others while 9 % of the employee is not concerned with it.

5. Do you work more than 8 hours?

No. of Respondents YES NO 31 4

% 89 11

100 90 80 70 60 50 40 30 20 10 0 YES NO Series 1 %

Interpretation

89% of the employees work for more than 8 hours which is the starting point of the stress while 11 % of the employees dont work for more than 8 hours.

6. You have an important function at your home and your boss asks to give a 4 hour over time, what will be your response?

No. of Respondents YES NO NO RESPONSE 14 19 2

% 40 50 6

50 45 40 35 30 25 20 15 10 5 0 YES NO NO RESPONSE No. of Respondents %

Interpretation

40 % of the employees are proved to be work dedicated and they are ready to miss the important function at their house while 54 % of the employees said no and 6 % of the employee did not gave any answer.

7. Do you regularly spend time for entertainment?

No. of Respondents YES NO 20 15

% 57 43

NO

No. of Respondents %

YES

20

40

60

80

100

Interpretation

57% of the employee spent regular time on entertainment which helps us to remain stress free while 43 % of the employees dont do that.

8. Do you get tensed at your non achievement of your target?

No. of Respondents YES NO 25 10

% 71 29

No. of Respondents

YES NO

Interpretation

71% of the employees get tensed at the non achievement of the target while 29 % of the employees work casually.

9. Do you ready for work if you will not achieve your target company will not give you salary? No. of Respondents YES NO 30 5 % 85 15

No. of Respondents

YES No

Interpretation

85% of the employees says no we cant work without salary while 15 % of the employees says we will try our level best to achieve the target.

CHAPTER-V Findings & Suggestion

FINDINGS

From the diagram it is clear that 77 % of the employees are satisfied with the performance they give in the work while 23 % of the employees are not satisfied. 20 % of the employee feel that they are suffering from depression while 80 % of the employee feel that that they are free from the depression 26% of the employees worry about their colleagues opinion about them while 74% of the employees are not concern with the opinion about their colleague. 91% of the employees of the Bizmax Infomedia Pvt. Ltd. discuss their problem and share their feelings with their spouse or friends or others while 9 % of the employee is not concerned with it. 89% of the employees work for more than 8 hours which is the starting point of the stress while 11 % of the employees dont work for more than 8 hours. 40 % of the employees are proved to be work dedicated and they are ready to miss the important function at their house while 54 % of the employees said no and 6 % of the employee did not give any answer.
57% of the employee spent regular time on entertainment which helps us to remain stress free while 43 % of the employees dont do that.

71% of the employees get tensed at the non achievement of the target while 29 % of the employees work casually. 85% of the employees says no we cant work without salary while 15 % of the employees says we will try our level best to achieve the target.