Attila Chiovini has over 15 years of experience in technical support and customer service roles. He has worked as a computer technician, guest relations manager, and freelance technical support providing phone and on-site assistance to clients. His skills include software and hardware repair, networking, and troubleshooting issues for a variety of systems.
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Attila Chiovini has over 15 years of experience in technical support and customer service roles. He has worked as a computer technician, guest relations manager, and freelance technical support providing phone and on-site assistance to clients. His skills include software and hardware repair, networking, and troubleshooting issues for a variety of systems.
Attila Chiovini has over 15 years of experience in technical support and customer service roles. He has worked as a computer technician, guest relations manager, and freelance technical support providing phone and on-site assistance to clients. His skills include software and hardware repair, networking, and troubleshooting issues for a variety of systems.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOC, PDF, TXT or read online from Scribd
Attila Chiovini has over 15 years of experience in technical support and customer service roles. He has worked as a computer technician, guest relations manager, and freelance technical support providing phone and on-site assistance to clients. His skills include software and hardware repair, networking, and troubleshooting issues for a variety of systems.
Copyright:
Attribution Non-Commercial (BY-NC)
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Download as DOC, PDF, TXT or read online from Scribd
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Attila Chiovini
_______________________________________________________ 208 South Avenue H Humble Texas. 77338 [email protected] ( 3!"7#$%3827 A&'AS () '*+'&T,S'T.oubleshooting / ,ssue &esolution 'n0%use. T.aining / Su11o.t Sche0ule0 / A0 Hoc 2aintenance Client &elationshi1 2anagement S3stem ,m1lementation &a1i0 Tic4et &es1onse Times
Skills: Software: Software Installation. Active Directory. Virus Prevention. System Installations and Configurations. Software Configuration. S/F Conversion. Windows 9 /9!/"###/"##$/ %&'/(P/Vista/) * +inu, -./untu* Fedora0 Installation/.1grades. Software Diagnostics. Statistical 2e1orting. System .1grades. F&P/3&&P. 4ac5u1 and 2estoring Data. Internet 6,1lorer . 7oogle C8rome. 9utloo5 . :o;illa* &8under/ird* 91era. P8oto s8o1 and Corel Draw. :S 9ffice Suite. Hardware: 2e1airs* services* and restored 1arts* /oards* and e<ui1ment for Dell* Com1a<* 3ewlett Pac5ard* &os8i/a* Pac5ard 4ell* and (ero,. Arranging wor5stations and 3u/s. Constructing and &esting. Com1uter Configuration* Assem/ly. PC 3/W Designs and Arrangement. Des5to1 :aintenance. :aintenance = 2e1air. 3/W Installation = Configuration. Scanners* Printers* We/ cams* 91tical tools and :odems -DS+ = Dial>u10 configuration. DVD/CD/2W :emory C8i1s* SCSI/ID6/6ID6 3ard Drives* SCSI :anager Cards* &a1e 4ac5u1s Drives software>8ardware configuration. PDA* 4lue toot8* &ouc8 1ad* Infrared configuration. Wi>Fi* Wireless 2outers* and Access>1oint setu1* configuration = aut8entication. Networking: Communications Security. 2outers. System u1grading Switc8es. +A%. Wireless. %etwor5ing &ec8nologies. %etwor5 Security. WA% =+A%. VP%. %/W ? &CP/IP. Firewalls. 6t8ernet. Peer to Peer %/W@s. 2outer Configuration. ADS/ISD%. Client Service: Consultative 2elations8i1s. Customer Care. Customer &ec8nical Su11ort = &raining. Des5to1 = .ser Su11ort. Su11ort series. A/le to transmit tec8nical info to t8e users of all a/ilities. Self motivated to 1reserve understanding of e,isting tec8nology. Full 1ractical and over t8e tele18one trou/les8ooting on several different systems* 1latforms* and 8/w configurations. S5illed to manage and aid des5 re<uests under 1ressure. S5ills in 8el1 des5 1rocesses li5e 1ro/lem rise 1rocedures* 1ro/lem resolution scri1t and severity stages. Very tolerant. 9ffers clear and easy e,1lanations and 1erform closely wit8 1eo1le to /uild solutions to t8eir com1uter difficulties.
6,1erienceA Remote Technical Support 2eview and custom /uild com1uters to fit my client@s re<uirements. 9ffered 18one>/ased tec8nical care for clients* availa/le on>site if re<uired 3el1ed in networ5 infrastructure develo1ment = im1lementation. Installed and Configured des5to1 PC@s* diagnosed 8ardware/software 1ro/lems* trou/les8oot connectivity 1ro/lems* and ma5e sure user fulfillment. 6,1erienced wit8 t8e remote access software. Wor5 3istoryA )B C /yte Com1uter and 7ame S8o1 Salesman Contact Information A ?$B -4uda1est* 3ungary0 70/377-7171 7rade Com1uters Computer Technician -Dec "##)> :ay "##90 -Dan "##B> Dec "##)0
Contact Information A ?$B -S;e5esfe8ervar* 3ungary0 22/504-047 Clu/ :agic +ife / Cemer Im1erial / Penelo1e 4eac8 Im1erial 7uest 2elations8i1 :anager/ Freelance &ec8nical Su11ort Contact Information A :A7IC +IF6 7m/3 = Co Cg* ?'$ - Wien*Austria0/E/!) !#"># -:ay "##9> Aug "#E#0
Contact Information A ?$' -Canary Islands * S1ain 0 9"!>$$>""E 6nFoy 2SS3 6ntertainment/ 2ed Sea 3otels 7uest 2elations8i1 :anager/ Freelance &ec8nical Su11ort Contact Information A ?B9 -6gy1t 0 $B#E!9# +anguage S5ills A 6nglis8 - American 0 A Fluent 7erman A Fluent 3ungarian A Fluent - Fe/ "#EE> Aug "#EE0
3o//ies and field of interest A 4eta &esting Software and .1coming 7ames* 2ole>1laying * ::92P7 7ames * Sci fi and Fantasy 4oo5s * $d Animation wit8 G /rus8 and DAG Studio ' . S1ort A Air soft * Paint /all* Soccer * 2unning *
