3G ACTUAL & MS KPI SIGNOFF FOR BRONZE CIRCLE FOR THE MONTH O

Measure / KPI
Radio Access Network(RAN) Availability (Node-B's) Network Availability Worst affected Node-B'S due to downtime (%age) (Outage > 24 hrs per month) RRC Setup SUccess Rate(%) Voice-CSSR HSDPA - CSSR HSUPA - CSSR RAB Establishment Success Rate Voice - BLER (0 to 2.0 for % of Samples) % of cells having BLER<2% Voice - DCR HSDPA - DCR HSUPA - DCR Worst affected cells having less than 3% TCH drop (call drop) and Circuit Switched Voice Drop Rate:CBBH RTT - HSDPA (ms) 3G-2G HOSR (RT+NRT) % of Cells having SHO FACTOR-(RT+NRT) < 40 % (BBH) LUSR No. of Network Complaints Per 1000 Registered VLR / Per Month Call Success Rate (CS CORE) PSR HSDPA(Mbps) Throughputs (OSS) HSUPA(Mbps) 20 20 10 4 6 6 6 4 3 4 5 5 5 2.00% 99.00% 96.00% 96.00% 96.00% 98.00% 95.00% 2.00% 2.50% 2.50% 95.00%

Wt %

Sub Wt
10

LCL
99.65%

Connection Establishment and Termination (Overall )

26

Connection Retainability (Overall)

22

Latency Mobility

3 3 12 3 3 0 0 0 0 10 10

<225ms 93.00% 89.00% 89.00% 6 97.00% 86.00% 0.4Mbps 0.100Mbps

Customer Complaints

Switch

For Aircel

O&M Head (Aircel)

Optimization Head (Airc

Planning Head (Aircel

(Circle Network Head - Authorised Signatory)

Note: Refer 3G Network Managed Service KPI contract sheet for details

RCLE FOR THE MONTH OF MARCH'13

Target
99.75% 1.50% 99.25% 97.00% 97.00% 97.00% 98.50% 96.00% 1.80% 2.00% 2.00% 95.50%

UCL
99.8% 1.00% 99.50% 98.00% 97.50% 97.50% 99.00% 97.00% 1.50% 1.80% 1.80% 96.00%

Measurement Period
24Hrs 24Hrs DBH NBH DBH DBH DBH BBH NBH DBH DBH BBH

ACTUAL KPI
100.00

MS KPI

Exclusion details (No. of Cells/

100.00

<200ms 94.00% 91.00% 90.00% 5 98.00% 88.00% 0.6 Mbps

<175ms 95.00% 93.00% 91.00% 4 98.50% 90.00%

DBH NBH DBBH NBH Monthly NBH NBH DBH DBH 96.77 78.15 100.00 99.64

0.8 Mbps 0.150 0.125 Mbps Mbps

Optimization Head (Aircel)

Planning Head (Aircel)

3G ACTUAL & MS KPI SIGNOFF FOR BRONZE CIRCLE FOR THE MONTH
Measure / KPI
Radio Access Network(RAN) Availability (Node-B's) Network Availability Worst affected Node-B'S due to downtime (%age) (Outage > 24 hrs per month) RRC Setup SUccess Rate(%) Voice-CSSR HSDPA - CSSR HSUPA - CSSR RAB Establishment Success Rate Voice - BLER (0 to 2.0 for % of Samples) % of cells having BLER<2% Voice - DCR HSDPA - DCR HSUPA - DCR Worst affected cells having less than 3% TCH drop (call drop) and Circuit Switched Voice Drop Rate:CBBH RTT - HSDPA (ms) 3G-2G HOSR (RT+NRT) % of Cells having SHO FACTOR-(RT+NRT) < 40 % (BBH) LUSR No. of Network Complaints Per 1000 Registered VLR / Per Month Call Success Rate (CS CORE) PSR HSDPA(Mbps) Throughputs (OSS) HSUPA(Mbps) 20 20 10 4 6 6 6 4 3 4 5 5 5 2.00% 99.00% 96.00% 96.00% 96.00% 98.00% 95.00% 2.00% 2.50% 2.50% 95.00%

Wt %

Sub Wt
10

LCL
99.65%

Connection Establishment and Termination (Overall )

26

Connection Retainability (Overall)

22

Latency Mobility

3 3 12 3 3 0 0 0 0 10 10

<225ms 93.00% 89.00% 89.00% 6 97.00% 86.00% 0.4Mbps 0.100Mbps

Customer Complaints

Switch

For Aircel

O&M Head (Aircel)

Optimization Head (Air

Planning Head (Airce

(Circle Network Head - Authorised Signatory)

Note: Refer 3G Network Managed Service KPI contract sheet for details

RCLE FOR THE MONTH OF APRIL'13

Target
99.75% 1.50% 99.25% 97.00% 97.00% 97.00% 98.50% 96.00% 1.80% 2.00% 2.00% 95.50%

UCL
99.8% 1.00% 99.50% 98.00% 97.50% 97.50% 99.00% 97.00% 1.50% 1.80% 1.80% 96.00%

Measurement Period
24Hrs 24Hrs DBH NBH DBH DBH DBH BBH NBH DBH DBH BBH

ACTUAL KPI
100.00

MS KPI

Exclusion details (No. of Cells/

100.00

99.86

<200ms 94.00% 91.00% 90.00% 5 98.00% 88.00% 0.6 Mbps

<175ms 95.00% 93.00% 91.00% 4 98.50% 90.00%

DBH NBH DBBH NBH Monthly NBH NBH DBH DBH 100.00 87.85 100.00 99.27

0.8 Mbps 0.150 0.125 Mbps Mbps

Optimization Head (Aircel)

Planning Head (Aircel)

3G ACTUAL & MS KPI SIGNOFF FOR BRONZE CIRCLE FOR THE M

Measure / KPI
Radio Access Network(RAN) Availability (Node-B's) Network Availability Worst affected Node-B'S due to downtime (%age) (Outage > 24 hrs per month) RRC Setup SUccess Rate(%) Voice-CSSR HSDPA - CSSR HSUPA - CSSR RAB Establishment Success Rate Voice - BLER (0 to 2.0 for % of Samples) % of cells having BLER<2% Voice - DCR HSDPA - DCR HSUPA - DCR Worst affected cells having less than 3% TCH drop (call drop) and Circuit Switched Voice Drop Rate:CBBH RTT - HSDPA (ms) 3G-2G HOSR (RT+NRT) % of Cells having SHO FACTOR-(RT+NRT) < 40 % (BBH) LUSR No. of Network Complaints Per 1000 Registered VLR / Per Month Call Success Rate (CS CORE) PSR HSDPA(Mbps) Throughputs (OSS) HSUPA(Mbps) 20 20

Wt %

Connection Establishment and Termination (Overall )

26

Connection Retainability (Overall)

22

Latency Mobility

12

Customer Complaints

Switch

For Aircel

O&M Head (Aircel)

(Circle Network Head - Authorised Signatory)

Note: Refer 3G Network Managed Service KPI contract sheet for details

BRONZE CIRCLE FOR THE MONTH OF MAY'13

Sub Wt
10 10 4 6 6 6 4 3 4 5 5 5

LCL
99.65% 2.00% 99.00% 96.00% 96.00% 96.00% 98.00% 95.00% 2.00% 2.50% 2.50% 95.00%

Target
99.75% 1.50% 99.25% 97.00% 97.00% 97.00% 98.50% 96.00% 1.80% 2.00% 2.00% 95.50%

UCL
99.8% 1.00% 99.50% 98.00% 97.50% 97.50% 99.00% 97.00% 1.50% 1.80% 1.80% 96.00%

Measurement Period
24Hrs 24Hrs DBH NBH DBH DBH DBH BBH NBH DBH DBH BBH

ACTUAL KPI
100.00

MS KPI

Exclusion details (No. of Cells/

100.00

99.93

3 3 3 3 0 0 0 10 10

<225ms 93.00% 89.00% 89.00% 6 97.00% 86.00% 0.4Mbps

<200ms 94.00% 91.00% 90.00% 5 98.00% 88.00% 0.6 Mbps

<175ms 95.00% 93.00% 91.00% 4 98.50% 90.00%

DBH NBH DBBH NBH Monthly NBH NBH DBH DBH 96.77 72.92 100.00 99.85

0.8 Mbps 0.150 0.100Mbps 0.125 Mbps Mbps

or Aircel

Optimization Head (Aircel)

Planning Head (Aircel)

3G ACTUAL & MS KPI SIGNOFF FOR BRONZE CIRCLE FOR THE MONTH O
Measure / KPI
Radio Access Network(RAN) Availability (Node-B's) Network Availability Worst affected Node-B'S due to downtime (%age) (Outage > 24 hrs per month) RRC Setup SUccess Rate(%) Voice-CSSR HSDPA - CSSR HSUPA - CSSR RAB Establishment Success Rate Voice - BLER (0 to 2.0 for % of Samples) % of cells having BLER<2% Voice - DCR HSDPA - DCR HSUPA - DCR Worst affected cells having less than 3% TCH drop (call drop) and Circuit Switched Voice Drop Rate:CBBH RTT - HSDPA (ms) 3G-2G HOSR (RT+NRT) % of Cells having SHO FACTOR-(RT+NRT) < 40 % (BBH) LUSR No. of Network Complaints Per 1000 Registered VLR / Per Month Call Success Rate (CS CORE) PSR HSDPA(Mbps) Throughputs (OSS) HSUPA(Mbps) 20 20 10 4 6 6 6 4 3 4 5 5 5 2.00% 99.00% 96.00% 96.00% 96.00% 98.00% 95.00% 2.00% 2.50% 2.50% 95.00%

Wt %

Sub Wt
10

LCL
99.65%

Connection Establishment and Termination (Overall )

26

Connection Retainability (Overall)

22

Latency Mobility

3 3 12 3 3 0 0 0 0 10 10

<225ms 93.00% 89.00% 89.00% 6 97.00% 86.00% 0.4Mbps 0.100Mbps

Customer Complaints

Switch

For Aircel

O&M Head (Aircel)

Optimization Head (Airc

Planning Head (Aircel

(Circle Network Head - Authorised Signatory)

Note: Refer 3G Network Managed Service KPI contract sheet for details

RCLE FOR THE MONTH OF JUNE'13

Target
99.75% 1.50% 99.25% 97.00% 97.00% 97.00% 98.50% 96.00% 1.80% 2.00% 2.00% 95.50%

UCL
99.8% 1.00% 99.50% 98.00% 97.50% 97.50% 99.00% 97.00% 1.50% 1.80% 1.80% 96.00%

Measurement Period
24Hrs 24Hrs DBH NBH DBH DBH DBH BBH NBH DBH DBH BBH

ACTUAL KPI
100.00

MS KPI

Exclusion details (No. of Cells/

100.00

99.94

<200ms 94.00% 91.00% 90.00% 5 98.00% 88.00% 0.6 Mbps

<175ms 95.00% 93.00% 91.00% 4 98.50% 90.00%

DBH NBH DBBH NBH Monthly NBH NBH DBH DBH 100.00 76.63 100.00 99.57

0.8 Mbps 0.150 0.125 Mbps Mbps

Optimization Head (Aircel)

Planning Head (Aircel)

3G ACTUAL & MS KPI SIGNOFF FOR BRONZE CIRCLE FOR THE MONTH
Measure / KPI
Radio Access Network(RAN) Availability (Node-B's) Network Availability Worst affected Node-B'S due to downtime (%age) (Outage > 24 hrs per month) RRC Setup SUccess Rate(%) Voice-CSSR HSDPA - CSSR HSUPA - CSSR RAB Establishment Success Rate Voice - BLER (0 to 2.0 for % of Samples) % of cells having BLER<2% Voice - DCR HSDPA - DCR HSUPA - DCR Worst affected cells having less than 3% TCH drop (call drop) and Circuit Switched Voice Drop Rate:CBBH RTT - HSDPA (ms) 3G-2G HOSR (RT+NRT) % of Cells having SHO FACTOR-(RT+NRT) < 40 % (BBH) LUSR No. of Network Complaints Per 1000 Registered VLR / Per Month Call Success Rate (CS CORE) PSR HSDPA(Mbps) Throughputs (OSS) HSUPA(Mbps) 20 20 10 4 6 6 6 4 3 4 5 5 5 2.00% 99.00% 96.00% 96.00% 96.00% 98.00% 95.00% 2.00% 2.50% 2.50% 95.00%

Wt %

Sub Wt
10

LCL
99.65%

Connection Establishment and Termination (Overall )

26

Connection Retainability (Overall)

22

Latency Mobility

3 3 12 3 3 0 0 0 0 10 10

<225ms 93.00% 89.00% 89.00% 6 97.00% 86.00% 0.4Mbps 0.100Mbps

Customer Complaints

Switch

For Aircel

O&M Head (Aircel)

Optimization Head (Ai

Planning Head (Airc

(Circle Network Head - Authorised Signatory)

Note: Refer 3G Network Managed Service KPI contract sheet for details

RCLE FOR THE MONTH OF JULY'13

Target
99.75% 1.50% 99.25% 97.00% 97.00% 97.00% 98.50% 96.00% 1.80% 2.00% 2.00% 95.50%

UCL
99.8% 1.00% 99.50% 98.00% 97.50% 97.50% 99.00% 97.00% 1.50% 1.80% 1.80% 96.00%

Measurement Period
24Hrs 24Hrs DBH NBH DBH DBH DBH BBH NBH DBH DBH BBH

ACTUAL KPI
100.00

MS KPI

Exclusion details (No. of Cells/

100.00

99.97

<200ms 94.00% 91.00% 90.00% 5 98.00% 88.00% 0.6 Mbps

<175ms 95.00% 93.00% 91.00% 4 98.50% 90.00%

DBH NBH DBBH NBH Monthly NBH NBH DBH DBH 100.00 86.23 100.00 98.17

0.8 Mbps 0.150 0.125 Mbps Mbps

Optimization Head (Aircel)

Planning Head (Aircel)

3G ACTUAL & MS KPI SIGNOFF FOR BRONZE CIRCLE FOR THE MONT
Measure / KPI
Radio Access Network(RAN) Availability (Node-B's) Network Availability Worst affected Node-B'S due to downtime (%age) (Outage > 24 hrs per month) RRC Setup SUccess Rate(%) Voice-CSSR HSDPA - CSSR HSUPA - CSSR RAB Establishment Success Rate Voice - BLER (0 to 2.0 for % of Samples) % of cells having BLER<2% Voice - DCR HSDPA - DCR HSUPA - DCR Worst affected cells having less than 3% TCH drop (call drop) and Circuit Switched Voice Drop Rate:CBBH RTT - HSDPA (ms) 3G-2G HOSR (RT+NRT) % of Cells having SHO FACTOR-(RT+NRT) < 40 % (BBH) LUSR No. of Network Complaints Per 1000 Registered VLR / Per Month Call Success Rate (CS CORE) PSR HSDPA(Mbps) Throughputs (OSS) HSUPA(Mbps) 20 20 10 4 6 6 6 4 3 4 5 5 5

Wt %

Sub Wt
10

Connection Establishment and Termination (Overall )

26

Connection Retainability (Overall)

22

Latency Mobility

3 3 12 3 3 0 0 0 0 10 10

Customer Complaints

Switch

For Aircel

O&M Head (Aircel)

(Circle Network Head - Authorised Signatory)

Note: Refer 3G Network Managed Service KPI contract sheet for details

NZE CIRCLE FOR THE MONTH OF SEPT'13

LCL
99.65% 2.00% 99.00% 96.00% 96.00% 96.00% 98.00% 95.00% 2.00% 2.50% 2.50% 95.00%

Target
99.75% 1.50% 99.25% 97.00% 97.00% 97.00% 98.50% 96.00% 1.80% 2.00% 2.00% 95.50%

UCL
99.8% 1.00% 99.50% 98.00% 97.50% 97.50% 99.00% 97.00% 1.50% 1.80% 1.80% 96.00%

Measurement Period
24Hrs 24Hrs DBH NBH DBH DBH DBH BBH NBH DBH DBH BBH

ACTUAL KPI
100.00

MS KPI

Exclusion details (No. of Cells/

100.00

99.95

<225ms 93.00% 89.00% 89.00% 6 97.00% 86.00% 0.4Mbps

<200ms 94.00% 91.00% 90.00% 5 98.00% 88.00% 0.6 Mbps

<175ms 95.00% 93.00% 91.00% 4 98.50% 90.00%

DBH NBH DBBH NBH Monthly NBH NBH DBH DBH 99.23 61.83 100.00 99.43

0.8 Mbps 0.150 0.100Mbps 0.125 Mbps Mbps

Aircel

Optimization Head (Aircel)

Planning Head (Aircel)

3G ACTUAL & MS KPI SIGNOFF FOR BRONZE CIRCLE FOR THE MONTH
Measure / KPI
Radio Access Network(RAN) Availability (Node-B's) Network Availability Worst affected Node-B'S due to downtime (%age) (Outage > 24 hrs per month) RRC Setup SUccess Rate(%) Voice-CSSR HSDPA - CSSR HSUPA - CSSR RAB Establishment Success Rate Voice - BLER (0 to 2.0 for % of Samples) % of cells having BLER<2% Voice - DCR HSDPA - DCR HSUPA - DCR Worst affected cells having less than 3% TCH drop (call drop) and Circuit Switched Voice Drop Rate:CBBH RTT - HSDPA (ms) 3G-2G HOSR (RT+NRT) % of Cells having SHO FACTOR-(RT+NRT) < 40 % (BBH) LUSR No. of Network Complaints Per 1000 Registered VLR / Per Month Call Success Rate (CS CORE) PSR HSDPA(Mbps) Throughputs (OSS) HSUPA(Mbps) 20 20 10 4 6 6 6 4 3 4 5 5 5 2.00% 99.00% 96.00% 96.00% 96.00% 98.00% 95.00% 2.00% 2.50% 2.50% 95.00%

Wt %

Sub Wt
10

LCL
99.65%

Connection Establishment and Termination (Overall )

26

Connection Retainability (Overall)

22

Latency Mobility

3 3 12 3 3 0 0 0 0 10 10

<225ms 93.00% 89.00% 89.00% 6 97.00% 86.00% 0.4Mbps 0.100Mbps

Customer Complaints

Switch

For Aircel

O&M Head (Aircel)

Optimization Head (Airc

Planning Head (Aircel

(Circle Network Head - Authorised Signatory)

Note: Refer 3G Network Managed Service KPI contract sheet for details

IRCLE FOR THE MONTH OF AUG'13

Target
99.75% 1.50% 99.25% 97.00% 97.00% 97.00% 98.50% 96.00% 1.80% 2.00% 2.00% 95.50%

UCL
99.8% 1.00% 99.50% 98.00% 97.50% 97.50% 99.00% 97.00% 1.50% 1.80% 1.80% 96.00%

Measurement Period
24Hrs 24Hrs DBH NBH DBH DBH DBH BBH NBH DBH DBH BBH

ACTUAL KPI
100.00

MS KPI

Exclusion details (No. of Cells/

100.00

99.92

<200ms 94.00% 91.00% 90.00% 5 98.00% 88.00% 0.6 Mbps

<175ms 95.00% 93.00% 91.00% 4 98.50% 90.00%

DBH NBH DBBH NBH Monthly NBH NBH DBH DBH 100.00 79.79 100.00 99.35

0.8 Mbps 0.150 0.125 Mbps Mbps

Optimization Head (Aircel)

Planning Head (Aircel)

3G ACTUAL & MS KPI SIGNOFF FOR BRONZE CIRCLE FOR THE MONTH
Measure / KPI
Radio Access Network(RAN) Availability (Node-B's) Network Availability Worst affected Node-B'S due to downtime (%age) (Outage > 24 hrs per month) RRC Setup SUccess Rate(%) Voice-CSSR HSDPA - CSSR HSUPA - CSSR RAB Establishment Success Rate Voice - BLER (0 to 2.0 for % of Samples) % of cells having BLER<2% Voice - DCR HSDPA - DCR HSUPA - DCR Worst affected cells having less than 3% TCH drop (call drop) and Circuit Switched Voice Drop Rate:CBBH RTT - HSDPA (ms) 3G-2G HOSR (RT+NRT) % of Cells having SHO FACTOR-(RT+NRT) < 40 % (BBH) LUSR No. of Network Complaints Per 1000 Registered VLR / Per Month Call Success Rate (CS CORE) PSR HSDPA(Mbps) Throughputs (OSS) HSUPA(Mbps) 20 20 10 4 6 6 6 4 3 4 5 5 5 2.00% 99.00% 96.00% 96.00% 96.00% 98.00% 95.00% 2.00% 2.50% 2.50% 95.00%

Wt %

Sub Wt
10

LCL
99.65%

Connection Establishment and Termination (Overall )

26

Connection Retainability (Overall)

22

Latency Mobility

3 3 12 3 3 0 0 0 0 10 10

<225ms 93.00% 89.00% 89.00% 6 97.00% 86.00% 0.4Mbps 0.100Mbps

Customer Complaints

Switch

For Aircel

O&M Head (Aircel)

Optimization Head (Air

Planning Head (Airce

(Circle Network Head - Authorised Signatory)

Note: Refer 3G Network Managed Service KPI contract sheet for details

RCLE FOR THE MONTH OF OCT'13

Target
99.75% 1.50% 99.25% 97.00% 97.00% 97.00% 98.50% 96.00% 1.80% 2.00% 2.00% 95.50%

UCL
99.8% 1.00% 99.50% 98.00% 97.50% 97.50% 99.00% 97.00% 1.50% 1.80% 1.80% 96.00%

Measurement Period
24Hrs 24Hrs DBH NBH DBH DBH DBH BBH NBH DBH DBH BBH

ACTUAL KPI
100.00

MS KPI

Exclusion details (No. of Cells/

100.00

99.68

<200ms 94.00% 91.00% 90.00% 5 98.00% 88.00% 0.6 Mbps

<175ms 95.00% 93.00% 91.00% 4 98.50% 90.00%

DBH NBH DBBH NBH Monthly NBH NBH DBH DBH 99.70 67.14 100.00 99.61

0.8 Mbps 0.150 0.125 Mbps Mbps

Optimization Head (Aircel)

Planning Head (Aircel)

3G ACTUAL & MS KPI SIGNOFF FOR BRONZE CIRCLE FOR THE MONTH
Measure / KPI
Radio Access Network(RAN) Availability (Node-B's) Network Availability Worst affected Node-B'S due to downtime (%age) (Outage > 24 hrs per month) RRC Setup SUccess Rate(%) Voice-CSSR HSDPA - CSSR HSUPA - CSSR RAB Establishment Success Rate Voice - BLER (0 to 2.0 for % of Samples) % of cells having BLER<2% Voice - DCR HSDPA - DCR HSUPA - DCR Worst affected cells having less than 3% TCH drop (call drop) and Circuit Switched Voice Drop Rate:CBBH RTT - HSDPA (ms) 3G-2G HOSR (RT+NRT) % of Cells having SHO FACTOR-(RT+NRT) < 40 % (BBH) LUSR No. of Network Complaints Per 1000 Registered VLR / Per Month Call Success Rate (CS CORE) PSR HSDPA(Mbps) Throughputs (OSS) HSUPA(Mbps) 20 20 10 4 6 6 6 4 3 4 5 5 5 2.00% 99.00% 96.00% 96.00% 96.00% 98.00% 95.00% 2.00% 2.50% 2.50% 95.00%

Wt %

Sub Wt
10

LCL
99.65%

Connection Establishment and Termination (Overall )

26

Connection Retainability (Overall)

22

Latency Mobility

3 3 12 3 3 0 0 0 0 10 10

<225ms 93.00% 89.00% 89.00% 6 97.00% 86.00% 0.4Mbps 0.100Mbps

Customer Complaints

Switch

For Aircel

O&M Head (Aircel)

Optimization Head (Air

Planning Head (Airce

(Circle Network Head - Authorised Signatory)

Note: Refer 3G Network Managed Service KPI contract sheet for details

RCLE FOR THE MONTH OF NOV'13

Target
99.75% 1.50% 99.25% 97.00% 97.00% 97.00% 98.50% 96.00% 1.80% 2.00% 2.00% 95.50%

UCL
99.8% 1.00% 99.50% 98.00% 97.50% 97.50% 99.00% 97.00% 1.50% 1.80% 1.80% 96.00%

Measurement Period
24Hrs 24Hrs DBH NBH DBH DBH DBH BBH NBH DBH DBH BBH

ACTUAL KPI
100.00

MS KPI

Exclusion details (No. of Cells/

100.00

99.93

<200ms 94.00% 91.00% 90.00% 5 98.00% 88.00% 0.6 Mbps

<175ms 95.00% 93.00% 91.00% 4 98.50% 90.00%

DBH NBH DBBH NBH Monthly NBH NBH DBH DBH 100.00 76.26 100.00 98.01

0.8 Mbps 0.150 0.125 Mbps Mbps

Optimization Head (Aircel)

Planning Head (Aircel)

3G ACTUAL & MS KPI SIGNOFF FOR BRONZE CIRCLE FOR THE MONTH
Measure / KPI
Radio Access Network(RAN) Availability (Node-B's) Network Availability Worst affected Node-B'S due to downtime (%age) (Outage > 24 hrs per month) RRC Setup SUccess Rate(%) Voice-CSSR HSDPA - CSSR HSUPA - CSSR RAB Establishment Success Rate Voice - BLER (0 to 2.0 for % of Samples) % of cells having BLER<2% Voice - DCR HSDPA - DCR HSUPA - DCR Worst affected cells having less than 3% TCH drop (call drop) and Circuit Switched Voice Drop Rate:CBBH RTT - HSDPA (ms) 3G-2G HOSR (RT+NRT) % of Cells having SHO FACTOR-(RT+NRT) < 40 % (BBH) LUSR No. of Network Complaints Per 1000 Registered VLR / Per Month Call Success Rate (CS CORE) PSR HSDPA(Mbps) Throughputs (OSS) HSUPA(Mbps) 20 20 10 4 6 6 6 4 3 4 5 5 5 2.00% 99.00% 96.00% 96.00% 96.00% 98.00% 95.00% 2.00% 2.50% 2.50% 95.00%

Wt %

Sub Wt
10

LCL
99.65%

Connection Establishment and Termination (Overall )

26

Connection Retainability (Overall)

22

Latency Mobility

3 3 12 3 3 0 0 0 0 10 10

<225ms 93.00% 89.00% 89.00% 6 97.00% 86.00% 0.4Mbps 0.100Mbps

Customer Complaints

Switch

For Aircel

O&M Head (Aircel)

Optimization Head (Air

Planning Head (Airce

(Circle Network Head - Authorised Signatory)

Note: Refer 3G Network Managed Service KPI contract sheet for details

IRCLE FOR THE MONTH OF DEC'13

Target
99.75% 1.50% 99.25% 97.00% 97.00% 97.00% 98.50% 96.00% 1.80% 2.00% 2.00% 95.50%

UCL
99.8% 1.00% 99.50% 98.00% 97.50% 97.50% 99.00% 97.00% 1.50% 1.80% 1.80% 96.00%

Measurement Period
24Hrs 24Hrs DBH NBH DBH DBH DBH BBH NBH DBH DBH BBH

ACTUAL KPI
100.00

MS KPI

Exclusion details (No. of Cells/

100.00

99.94

<200ms 94.00% 91.00% 90.00% 5 98.00% 88.00% 0.6 Mbps

<175ms 95.00% 93.00% 91.00% 4 98.50% 90.00%

DBH NBH DBBH NBH Monthly NBH NBH DBH DBH 100.00 61.11 100.00 99.31

0.8 Mbps 0.150 0.125 Mbps Mbps

Optimization Head (Aircel)

Planning Head (Aircel)