As 9001
As 9001
As 9001
CERTIFICATION REQUIREMENTS
RABQSA International, Inc (RABQSA) is accredited by the Joint Accreditation System of Australia and New Zealand (JAS-ANZ) as meeting the requirements of the International Standard for personnel certification bodies, ISO/IEC 17024:2003 General requirements for bodies operating the certification of persons. This qualification-based scheme is not included in RABQSAs scope of accreditation.
Disclaimer While every effort is made to ensure that the process for evaluating applications for certification is effective, RABQSA International Inc does not accept liability for the performance, conduct or services provided by the certified person. Copyright RABQSA International, Inc This Certification Scheme and associated Intellectual Property is subject to RABQSA International, Inc Copyright. Apart from any fair dealing for the purposes of application, review or reference, as permitted under Australian and United States of America Copyright Acts, no part of this Scheme may be reproduced by any process without the written permission of the Chief Executive Officer of RABQSA International, Inc.
RABQSA International
Website: www.rabqsa.com Email: [email protected]
Please see the website for your Principal Offices contact details.
Page 2 Document Ref: AS9100 Aerospace Auditor Certification Requirements Edition: 7 Issued: April 2008
Index
SECTION Introduction How To Use This Document Applying for Certification Choose Your Grade Knowledge Requirements Qualification Requirements Submit Application Form and Fee Pay First Annual Certification Fee Certificates and ID Cards Re-certification Expansion of Certification Annexes Annex A: General Definitions and Abbreviations Annex B: Personal Attributes Annex C: Conditions for Audit Experience Annex D: Continuing Professional Development Annex E: Terms and Conditions of Certification Annex F: Certification Fee Schedule Annex G Application FormEXAMPLE Annex H: Summary of Certification Requirements 20 22 23 24 25 28 30 34 PAGE 4 5 6 7 8 11 15 16 17 18 19
Page 3 Document Ref: AS9100 Aerospace Auditor Certification Requirements Edition: 7 Issued: April 2008
Introduction
The AS9100 Aerospace Auditor Certification Scheme has been developed by RABQSA International, Inc (RABQSA) in liaison with industry representatives. The Scheme provides international recognition for auditors of Aerospace Quality Management Systems (AQMS) who conduct audits using International or National Standards, recognized by RABQSA. Confidence and reliance in the audit process depends on the competence of personnel conducting the audit. The Scheme has been developed to meet the following key objectives: To meet the requirements of SAE AS9104/3, Issued 2007-03; To ensure that auditors meet or exceed the audit competencies defined by RABQSA, using ISO19011:2002 (ISO 19011); To assist organizations in selecting competent auditors; and To enhance the professional recognition of RABQSA-certified auditors.
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AS9100 Aerospace Auditor (AA): AS9100 Aerospace Experienced Auditor (AEA): AS9100 Aerospace Industry Experienced Auditor (AIEA): Pages containing information that is common to all grades and general information about the AS9100 Aerospace scheme are identified by a blue stripe (as shown on this page). Applicants for certification to the AS9100 Aerospace Auditor Certification Scheme will be required to provide evidence of specific knowledge competencies, defined work experience and prescribed qualifications, and the ability to demonstrate defined personal attributes. An overview of the certification requirements is outlined at Annex H Page 34. Refer to Annex A Page 20 for Definitions and Abbreviations used in this document. Electronic versions of this document have links embedded to enable direct access to selected pages as well as page references. Hard copy versions have page references only. Essentially, the Applicant follows the step-by-step process as outlined down the right hand side of the page, commencing with Applying for Certification at Page 6. An EXAMPLE Application Form is available at Annex G Page 30.. For your convenience an editable version of the Application is available for download from the RABQSA web site.
Note: Matters requiring clarification and or additional guidance should be referred to your local RABQSA AS9100 Aerospace Scheme Examiner. Please refer to the RABQSA web site www.rabqsa.com for contact details.
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2.
Complete Knowledge Requirements
Each auditor grade has requirements for knowledge that must be demonstrated. Details for each grade commence on page 8.
3.
Complete Qualification and Audit Experience Requirements
Each auditor grade has requirements for education and work experience that must be demonstrated. In addition, relevant audit experience must also be demonstrated. Details for each grade start on page 11.
4.
Submit Application & Fee
For RABQSA to process your application, you must pay the Application Fee. Details are provided on page 15.
5.
Pay First Annual Certification Fee
Upon successful completion of certification evaluation, you will be required to pay your First Annual Certification Fee, before you receive your Certificate. Annual fees are applied each year. Fees are detailed on page 16.
6.
Certificate & ID Card Issued
Your Certificate and ID Card will be issued by mail to the address provided on your Application. Details are provided on page 17.
7.
Re-certification
Every three years you will be required to provide evidence to confirm that you meet re-certification requirements. Details are provided on page 18.
Auditor
SCOPE OF CERTIFICATION
Applicants applying for Certification Auditor certification at may be awarded recognition for their Note: competence to conduct specialized management system certification audits in the Scopes listed. AS9100 Aerospace Auditors may be recognized for their professional and/or technical experience as defined under Grade of Certification. In establishing audit teams for any purpose, specialized consideraThe decision on which scopes are appropriate will be dependent on each applicants tion of these competencies in the overall make up and management of the team should be taken qualifications (education, training and/or professional experience). into account. These qualifications will be evaluated against RABQSA-recognized qualifications. recognized qualifications is available from RABQSA. Advice on
Certificate & ID Card
Re-certification
Refer to Annex B Page 32 for an overview of the competencies required for each scope of certification. It is possible for an auditor to be awarded more than one scope.
Note: Certification Auditors may be recognized for their professional and/or technical experience as defined under Scope of Certification. In establishing audit teams for any purpose, consideration of these competencies in the overall make up and management of the team should be taken into account.
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Evidence of Knowledge-based Competency A Certificate/s of Successful Completion for the above from an RABQSA-Certified Training Provider, issued within the three years prior to application, is required. Alternately, a Certificate of Successful Completion from an equivalent IRCA-certified course will be accepted as evidence of the knowledge requirements. The RABQSA register of Certified Training Providers is available at www.rabqsa.com. NOW GO TO QUALIFICATIONS (Page 11)
Re-certification
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Evidence of Knowledge-based Competency A Certificate/s of Successful Completion for the above from an RABQSA-Certified Training Provider, issued within the three years prior to application, is required. Alternately, a Certificate of Successful Completion from an equivalent IRCA-certified course will be accepted as evidence of the knowledge requirements. The RABQSA register of Certified Training Providers is available at www.rabqsa.com. NOW GO TO QUALIFICATIONS (Page 12) .
Re-certification
Page 9 Document Ref: AS9100 Aerospace Auditor Certification Requirements Edition: 7 Issued: April 2008
Evidence of Knowledge-based Competency A Certificate/s of Successful Completion for the above from an RABQSA-Certified Training Provider, issued within the three years prior to application, is required. Alternately, a Certificate of Successful Completion from an equivalent IRCA-certified course will be accepted as evidence of the knowledge requirements. The RABQSA register of Certified Training Providers is available at www.rabqsa.com. NOW GO TO QUALIFICATIONS (Page 14)
Re-certification
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EvidenceQMS Auditor
Applicants shall be certified as a Quality Management System (QMS) auditor by a nationallyrecognized Auditor Authentication Body (AAB), e.g., RABQSA, or meet the education, training, work experience, and audit experience requirements of ISO 19011 (see section 7.4).
Complete Knowledge Requirements
EvidenceAudit Experience
Four complete QMS or AQMS (9100) audits conducted for a total of 20 audit days within the past 3 years in accordance with the Conditions for Audit Experience in Annex C page 23.
Complete Qualification and Audit Experience
Re-certification
Page 11 Document Ref: AS9100 Aerospace Auditor Certification Requirements Edition: 7 Issued: April 2008
EvidenceQMS Auditor
Applicants shall be certified as a Quality Management System (QMS) auditor by a nationallyrecognized Auditor Authentication Body (AAB), e.g., RABQSA, or meet the education, training, work experience, and audit experience requirements of ISO 19011 (see section 7.4).
Complete Knowledge Requirements
EvidenceWork Experience
Applicants must provide evidence of at least two years full-time aerospace work experience within the past 15 years. To meet this requirement, the experience must be in the aerospace industry directly involved in engineering, design, manufacturing, quality, or process control for a major airframe manufacturer, prime supplier, auxiliary equipment supplier and/or appropriate official civil, military, or space organization, such as, National Aviation Authorities (NAA), domestic Space Agency (e.g., European Space Agency [ESA], National Aeronautics and Space Administration [NASA], Canadian Space Agency [CSA]), Ministry of Defense (MoD). This work experience should have included direct involvement and/or knowledge of aerospace industry specific aspects (e.g., aerospace industry quality, regulatory and/or military aerospace requirements, first article inspection, airworthiness and safety requirements, aerospace material traceability requirements, aerospace sub-contractor approval and control, variation management of key characteristics, flow-down of AQMS requirements, Foreign Object Damage/Debris (FOD) prevention program, use of customer supplied products, calibration controls and positive recall system, acceptance authority media, nonconforming material management, sampling inspection/ statistical process control requirements and limitations, special processes, configuration management/requirements control, manufacturing techniques, tool control, design development verification and validation). Evidence of work experience must be verifiable and include: Employer (including contact details); Dates of employment; and Roles, responsibilities (job description) and achievements.
Re-certification Certificate & ID Card Complete Qualification and Audit Experience
EvidenceAudit Experience
Four complete QMS or AQMS (9100) audits conducted for a total of 20 audit days within the past 3 years in accordance with the Conditions for Audit Experience in Annex C page 23. In addition, Applicants for AEA Grade must successfully conduct two complete AS9100 audits witnessed by an approved Aerospace Industry Experienced Auditor.
Complete Knowledge Requirements
Note: If during a witness audit, the Applicant shows insufficient knowledge of aerospace requirements, additional training and/or practical experience will be required. Each witness shall be performed by an approved AIEA who themselves have not become qualified via industry-specific training. The witness AIEA shall not perform the audit as a member of the assessment team.
Re-certification
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EvidenceQMS Auditor
Applicants shall be certified as a Quality Management System (QMS) auditor by a nationallyrecognized Auditor Authentication Body (AAB), e.g., RABQSA, or meet the education, training, work experience, and audit experience requirements of ISO 19011 (see section 7.4).
Complete Knowledge Requirements
EvidenceWork Experience
Applicants must provide evidence of at least four years full-time aerospace work experience within the past 10 years. To meet this requirement, the experience must be in the aerospace industry directly involved in engineering, design, manufacturing, quality, or process control for a major airframe manufacturer, prime supplier, auxiliary equipment supplier and/or appropriate official civil, military, or space organization, such as, National Aviation Authorities (NAA), domestic Space Agency (e.g., European Space Agency [ESA], National Aeronautics and Space Administration [NASA], Canadian Space Agency [CSA]), Ministry of Defense (MoD). This work experience should have included direct involvement and/or knowledge of aerospace industry specific aspects (e.g., aerospace industry quality, regulatory and/or military aerospace requirements, first article inspection, airworthiness and safety requirements, aerospace material traceability requirements, aerospace sub-contractor approval and control, variation management of key characteristics, flow-down of AQMS requirements, Foreign Object Damage/Debris (FOD) prevention program, use of customer supplied products, calibration controls and positive recall system, acceptance authority media, nonconforming material management, sampling inspection/ statistical process control requirements and limitations, special processes, configuration management/requirements control, manufacturing techniques, tool control, design development verification and validation). Evidence of work experience must be verifiable and include: Employer (including contact details); Dates of employment; and Roles, responsibilities (job description) and achievements.
Re-certification Complete Qualification and Audit Experience
EvidenceAudit Experience
Four complete QMS or AQMS (9100) audits conducted for a total of 20 audit days within the past 3 years in accordance with the Conditions for Audit Experience in Annex C page 23.
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Note: Payments may be made in US$, AU$ or . All fees are non-refundable and are subject to change. Please refer to the fees listed for each region on the website www.rabqsa.com for details. To enable effective evaluation of Applications, RABQSA requires all Applicants to provide verifiable documentary evidence that demonstrates compliance with these criteria for the grade of certification being sought. Applicants must ensure that the information they provide in their Application is accurate and complete, or delays may occur in the processing of their Application. All Application information must be provided in English. Where translations of documents are provided, these must be independently verified for accuracy. Applicants who have any special needs related to language and/or disabilities should contact RABQSA for advice.
Re-certification
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Note: Payments may be made in US$, AU$ or . All fees are non-refundable and subject to change. Please refer to the fees listed for each region on the website www.rabqsa.com for details.
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Certified Auditors name; RABQSA customer number; Type and grade of certification; and Date certification expires.
Certificates and ID Cards remain the property of RABQSA and must be returned if certification is suspended or withdrawn. Auditors are required to immediately notify RABQSA if a Certificate or ID Card is lost or stolen. Updated Certificates and ID Cards will be issued at each re-certification.
Re-certification
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Re-certification
To maintain certification, all certified auditors are required to demonstrate continuing compliance with the current certification requirements for the grade of certification awarded. RABQSA will provide reminders with the invoice for Re-certification Fee when the date for re-certification is due and the information required. Every three years from the date of initial certification and each subsequent re-certification, auditors must demonstrate continuing compliance with the current certification requirements by providing: Participate in at least four AQMS audits in three years in accordance with the conditions for audit experience. (Audit Logs are available at www.rabqsa.com) Participate in continuing education activities, in accordance with sectorial training requirements, that require a review of changes to the AQMS standards, auditing methods, aviation authority requirements, and ISO requirements for a minimum of fifteen hours within three years. CPD logs and guidance are available on the RABQSA web site at www.rabqsa.com. Guidance is also available in Annex D on page 24. Confirmation that the RABQSA Code of Conduct has been adhered to and any complaints against performance have been resolved.
Choose grade
Re-certification Fees These Fees are payable every 3rd anniversary of initial certification and each subsequent recertification. The Re-certification Fee includes the Annual Certification Fee. The applicable Fee will be invoiced by RABQSA. For complete details of Fees, refer to website at www.rabqsa.com/fee_portal.html.
Pay First Annual Certification Fee
Note: Payments may be made in US$, AU$ or . All fees are non-refundable and are subject to change. Please refer to the fees listed for each region on the website www.rabqsa.com for details.
Re-certification
Expansion of Certification
Certified auditors can apply to expand their grade of certification at any time. To apply for an Expansion of Certification, auditors are required to: Complete the Expansion Application Form (available on the RABQSA website www.rabqsa.com); Submit this to RABQSA with the Expansion Fee; and Provide evidence of the requirements for the Grade sought, as defined in these Certification Requirements.
Note: Payments may be made in US$, AU$ or . All fees are non-refundable and are subject to change. Please refer to the fees listed for each region on the website www.rabqsa.com for details.
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Annex A
Annex A
Expansion: Movement from one certification grade to another via demonstration of the competency required for that grade. Qualification: Demonstration of training, audit experience and/or work experience. RABQSA Scheme Examiner: Employee of RABQSA with responsibility for management of designated Schemes and evaluation of Applications. Reduction: Movement to a lower grade of certification.
Registration Management Committee (RMC): An industry group charged with the oversight and management of the AQMS certification program and supporting processes, systems and documentation for the Americas sector.
Scheme Committee (SC): Committee established by RABQSA with responsibility for the development and maintenance of personnel certification Schemes offered by RABQSA International. The SC shall fairly and equitably represent the interests of all parties significantly concerned with the certification Schemes, including the consideration of public interest. Sub-Scheme Committee (SSC): Committee established by RABQSA with responsibility for the development and maintenance of a specific personnel certification Scheme, offered by RABQSA International. The SSC shall fairly and equitably represent the interests of all parties significantly concerned with the certification Scheme, including the consideration of public interest.
End of Annex A
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Annex B
Personal Attributes
Applicants must possess appropriate personal attributes, as shown below. The attributes required by RABQSA are related to those defined in ISO 19011:2002 Guidelines for quality and/ or environmental management systems auditing. Ethical fair, truthful, sincere, honest and discreet; Proactive and organized takes the initiative with issues, and is personally organized; Systematic shows a balanced affiliation for both tasks and people; Logical makes decisions based on facts and reasoned logic; Decisive expedites decisions methodically; Observant shows the ability to identify both patterns and exceptions in complex situations; Diplomatic relates to others and shows tact in appropriate situations; Flexible shows a balanced global and detail focus; Process focused demonstrates the ability to follow a pre-determined method; People sensitive is sensitive to and can identify a persons emotional state; Adaptable and resourceful adapts to, and works with, different types of people in a range of situations and copes with change; and Confident demonstrates certainty and competency, and reacts well to a variety of challenges, i.e. demonstrates calm and poise in challenging situations.
These personal attributes will be verified by RABQSA Scheme Examiners with audited organizations provided on an applicants audit log, references and employers as applicable.
End of Annex B
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Annex C
Audits should be recorded in on-site days, not man days. On-site activity shall not be less than six hours per day. The RABQSA Audit Log is available on the RABQSA web site at www.rabqsa.com. Alternative Audit Logs may be accepted if they provide all information required on the RABQSA Audit Log.
End of Annex C
Page 23 Document Ref: Responsible Care Auditor Certification Requirements Edition: 3 Issued: April 2008
Annex D
In the selection of appropriate professional development, auditors need to consider their personal strengths and weaknesses and identify areas for personal improvement. Professional development activities undertaken should be related to the field of work undertaken by the auditor. All professional development activities should be new knowledge and skills for each auditor.
The RABQSA CPD Log is available on the RABQSA web site at www.rabqsa.com. Alternative CPD logs may be accepted if they provide all information required on the RABQSA CPD Log.
The CPD log should show the duration and type of activity undertaken and details of the provider. The following are examples of acceptable CPD activities: Participation in formal/short courses; Participation in in-house courses/workshops; Attendance at conferences, seminars and workshops; Attendance at Professional Body/Association meetings; Participation in relevant committees and working groups; Delivery of publicly presented papers; Preparation of published articles; Presenting a training course (only one time per re-certification period can be considered); Developing new training course material.
End of Annex D
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Annex E
RABQSA Code of Conduct I will act professionally, accurately and in an unbiased manner. I will strive to increase the competency and prestige of my profession. I will assist those in my employ or under my supervision in developing their professional competency. I will not undertake any assignments that I am not competent to perform. I will not represent conflicting or competing interests and will disclose to any client or employer any relationships that may influence my judgment. I will not discuss or disclose any information relating to any assignment unless required by law or authorized in writing by the client and/or my employing organization. I will not accept any inducement, commission, gift or any other benefit from client organizations, their employees or any interested party or knowingly allow colleagues to do so. I will not intentionally communicate false or misleading information that may compromise the integrity of any assignment or the personnel certification process. I will not act in any way that would prejudice the reputation of RABQSA or the personnel certification process and will cooperate fully with an enquiry in the event of any alleged breach of this code.
Annex E
Annex E
All appeals shall be submitted in writing to RABQSA via the website, www.rabqsa.com. The Applicant is required to submit their appeal to RABQSA no later than 30 days after notification of the decision. The appeal should include appropriate substantiation for the appellants position and it shall contain any additional or updated information.
Certification Information For information on RABQSAs: Certification processes; Applicants rights and responsibilities; Complaints and appeals process; Conditions of use for Certificates, ID Cards and RABQSA logo; and Privacy.
End of Annex E
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Annex F
Fee Schedule
Effective 1st April 2008 All fees paid to RABQSA are non-refundable and subject to change. Payments may be made in US$, AU$ or . For complete details of Fees, refer to website at www.rabqsa.com/fee_portal.html.
APPLICATION FEES
Provides for the receipt and desk audit of the application. This fee must accompany all applications.
RE-CERTIFICATION FEES
Provides for Annual Fee, administration costs, ongoing certification, re-issue of the Certificate and ID Card, and inclusion on the RABQSA Certified Personnel Register. This Fee is payable every second anniversary of initial certification and re-certification and includes the Annual Certification Fee. The applicable Fee will be invoiced by RABQSA.
EXPANSION FEE
Provides for the receipt and desk audit of the Application, issue of updated Certificate and ID Card and update on the RABQSA Certified Personnel Register.
Payable when applying for an expansion of grade or scope in currently held certification.
Annex F
Note: All fees are non-refundable and subject to change. region on the website www.rabqsa.com for details. Please refer to the fees listed for each
End of Annex F
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EXAMPLE
RABQSA International Commercial-In-Confidence when completed.
Annex G
When completing this Application please ensure that all sections are completed and that all requested information is provided.
SECTION 1 PERSONAL DETAILS Family Name:AuditorPrefix/Title:Mr Given Name(s): David Good. Name for Certificate: David Good Auditor
This should be your name as you wish it to appear on all published materials (e.g. David G Auditor).
Home Address
Address details:
29 Home St Homeville
State: WIPostcode: 30919 Phone:
414-555-1212 Fax: ..
Mobile:414-272-3937... Email:[email protected]
Applications must include an e-mail address.
Mobile:414-272-3937... Email:[email protected]
Applications should be forwarded to your local Principal RABQSA Office. Please see the website for your Principal Offices contact details.
EXAMPLE
SECTION 2 GRADE OF CERTIFICATION
Please select the grade of certification requested: AS9100 Aerospace Auditor AS9100 Aerospace Experienced Auditor AS9100 Aerospace Industry Experienced Auditor
Annex G
ESSENTIAL INFORMATION FOR APPLICANTS FOR CERTIFICATION Applicants should review the Certification Requirements for the grade of AS9100 Aerospace auditor certification sought and ensure that the information submitted demonstrates all these requirements. Applicants who may have any special needs (e.g., language) should contact RABQSA for advice. Applications must be submitted in English, unless otherwise agreed with RABQSA. Where translations of documents are provided, these must be independently verified for accuracy. Please ensure that all materials are complete and accurate prior to submittal. Applications without all the required information will experience delays in processing while RABQSA seeks the additional information required.
EXAMPLE
SECTION 5 DECLARATION
Annex G
Please select the boxes as appropriate to confirm your understanding and agreement to the Terms and Conditions below: I hereby apply for AS9100 Aerospace Auditor Certification with RABQSA International. I agree to the publication of my name, contact and certification details in the RABQSA Register of Certified Personnel. (select only if applicable). I request that I be shown on the Register of Certified Personnel as able to undertake contract audit work (select only if applicable). I agree to comply with the requirements of certification as detailed in the AS9100 Aerospace Auditor Certification requirements. I agree to supply any further information needed for the evaluation of my Application All information provided in this Application is correct to the best of my knowledge. Any complaints regarding my performance are formally dealt with in a manner to prevent recurrence. I authorize RABQSA to seek information from any parties noted in this Application and supporting documents. I will observe the RABQSA Code of Conduct and confirm that I will: Act professionally, accurately and in an unbiased manner. Strive to increase the competency and prestige of my profession. Assist those in my employ or under my supervision in developing their professional competency. Not undertake any assignments that I am not competent to perform. Not represent conflicting or competing interests and will disclose to any client or employer any relationships that may influence my judgment. Not discuss or disclose any information relating to any assignment unless required by law or authorized in writing by the client and/or my employing organization. Not accept any inducement, commission, gift or any other benefit from client organizations, their employees or any interested party or knowingly allow colleagues to do so. Not intentionally communicate false or misleading information that may compromise the integrity of any assignment or the personnel certification process. Not act in any way that would prejudice the reputation of RABQSA or the personnel certification process and will cooperate fully with an enquiry in the event of any alleged breach of this code.
D.G. Auditor
EXAMPLE
SECTION 6 - PAYMENT DETAILS
Please refer to the Certification Fee Schedule www.rabqsa.com/fee_portal.html for details of Application Fees. I enclose my Check Credit card for the amount of __$100.00_ in USD AUD Euro
Annex G
Please be sure to select the correct method of payment and the correct currency.
VISA
M/CARD
B/CARD
AMEX
End of Annex G
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Annex H
N/A
4 complete QMS or AQMS (9100) audits conducted for a total of 20 audit days within the past plus 3 years 2 complete AS9100 audits witnessed by an approved AIEA
4 complete QMS or AQMS (9100) audits conducted for a total of 20 audit days within the past 3 years