Synopsis Dawarfootwear Industry

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Synopsis

Employee satisfaction survey and organization climate survey of company manufacturing unit ( Dawar footwear industry at Agra) Table of contents: Chapterization
Introduction Need for the study Objectives of the study Scope of the study Company profile Methodology / approach Graphical interpretation of the survey Limitations of the study Findings Recommendations Bibliography Annexure (Questionnaire)

Introduction of the topic


Definitions of Employee Satisfaction: The term Employee Satisfaction was brought to limelight in 1935.the studies conducted prior to 1933 by Hoppock observed that Employee Satisfaction is combination of psychological, physiological and environment circumstances that cause a person to say I am satisfied with my job. Some of the definitions of Employee Satisfaction: 1. Employee satisfaction is defined as a pleasurable or positive emotional state resulting from the appraisal of ones job or job experience.

2. Employee satisfaction is a set of favorable or unfavorable feelings with which employees view their work.

3. Employee Satisfaction will be as the amount of overall positive affect (or feelings) that individuals have towards their jobs.

Need for the Study


Why Measure Employee Satisfaction A company is only as strong and successful as its members, its employees, are. By measuring employee satisfaction in key areas, organizations can gain the information needed to improve employee satisfaction, retention, and productivity. However, a recent study by the Society of Human Resource Management (SHRM) indicated that often the HR department's perceptions of employee satisfaction versus the true measure of employee satisfaction are not always in sync.

Employees who arent satisfied with their jobs are very likely to leave. If they dont leave they can become a source of bad morale and do a great deal of harm in the organization. In many cases employers without proper data will assume the wrong reasons for employee dissatisfaction. Many bosses will automatically think that money is the top reason for leaving a job. Wouldnt it be better to have real data and react accordingly?

Surveying employees on a regular basis is a great way to stay in touch with the pulse of the business. Before launching a survey though it is important to establish the ground rules.

Many employees will be unwilling to express their honest feelings if they think they will be singled out. Make sure that the surveys are conducted with anonymity. Be certain to have the support of company management all the way to the top. Employees want to know that the leadership is behind the survey and that their responses will be taken seriously.

Explain that employee comments are important to the company. State what will be done with the results. And then live up to those statements. Employees will become doubtful of managements intentions if they dont follow through.

There are many resources to assist companies in the survey process. However most human resource managers are very capable of designing and conducting their own employee satisfaction survey.

Objectives of the study


Primary: Since this has been a startup company entering into second year, it wanted to check out levels of satisfaction before coming up with new policies to take future course of actions. I was given the task to understand the various aspects related to Employees satisfaction in the organization. Dawar footwear Industry Agra also wanted to make out an external survey in indentifying the benefits other company offers to its Employees and compare those things along with the benefits offered by the company. Organization also wanted to know Employees understanding of companys mission and vision statement. Company also wanted to check Employees satisfaction levels with their team leaders, with the Management and within the team members. Some of the secondary objectives that I identified were: To measure Employees satisfaction on Compensation and Benefits. To find out the expectations of Employees from Management.

To compare the desired satisfaction with the actual one. To compare the satisfaction in different levels i.e. female and male Employees, juniors and seniors and within different teams.

Scope of the study

The study covers all levels of Employees and various aspects of Employees like: Identifying Employees attitudes towards various attributes at work place. This study gives us an insight of how Employees see and perceive about Organization. Interpersonal relations, Opportunities for career growth, Compensation and benefits, Training and development, Working conditions, Communications,

These aspects were taken into consideration to measure Employee Satisfaction at Dawar Footwear Industry Agra. Dimensions of employee satisfaction survey are 1. The knowledge of the company vision/ mission and strategies of employees?

2. Satisfaction with HR Policies and Procedures 3. How confident is the employee about the Companys ability to reach its Goal? 4. Compensation and Benefits 5. Whether the company has made reasonable efforts to allow its Employees to balance their work and family? 6. Work Environments 7. Opportunities for growth 8. Whether individuals are respected in this company. 9. About Training Need

Methodology

Sources of data collection:


The primary data about Employee Satisfaction is collected from Employees using a structured Questionnaire which contained both open ended as well as closed ended Questions. A questionnaire of 95 questions was designed keeping in view the objectives and other aspects which are mentioned below General Work Environment Compensation and Benefits Respect for Employees Respect for Management

Opportunities for Growth Teamwork Communication Feed back Closing

Which latter on edited to 65 questions precisely. Our motive was to cover all the areas which were related to Employees and measure his/her satisfaction level in those areas. When the Employee finishes the survey it automatically generates the word document of that report and sends it to survey mail id. After accumulating all responses from Employees we generated reports on various categories like Consolidated report Individual report Team wise report Reports based on gender Reports based on seniority Reports of Newcomers

Company profile
DAWAR TODAY For more than Two decades, Dawar Group has controlled the Specification, Production, Distribution and Technical information of footwear technology. "Dawar Group" was founded in "1977" on the modest scale in the city Agra. A move to set-up more Units were necessary to cope with the abrupt increase in the volume of business.As a part of its expansion and diversification drive, Two manufacturing Units came into existence under the Group. "To give the better quality product and to be the customer first choice". Dawar Footwear Ltd. works with this mission. In 1977 Mr. Puran the C.P. of Dawar Footwear Ltd. to work with his brother at Dawar Shoe Shop at Sadar there he started to take order from the customers he learned salesmanship there. In 1987 he comes in export. In 1987 the turnover of Dawar Footwear Ltd. is I crore. It declines to 90 laks in 1988.

INDUSTRY AT A GLANCE Leather industry occupies a place of prominence in the Indian economy in view of its missives potential for employment, growth and exports. There has been increasing emphasis on its planned development, aimed at optimum utilization of available raw materials for maximizing the return particular from returns.

EXPORTED PRODUCTS (1) Leather Footwear (2) Footwear Components (3) Leather Garments (4) Leather Goods (5) Finished Leather

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