Chapter 10 - Understanding Work Teams
Chapter 10 - Understanding Work Teams
Chapter 10 - Understanding Work Teams
Organizational Behavior
14th Edition
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Work Team
Generates positive synergy through coordinated effort. The individual efforts result in a performance that is greater than the sum of the individual inputs
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E X H I B I T 10-1
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Types of Teams
Problem-Solving Teams
Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment
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Characteristics
Limited socializing The ability to overcome time and space constraints
To be effective, needs:
Trust among members Close monitoring To be publicized
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A Team-Effectiveness Model
Caveat 1: This is a general guide only.
Team effectiveness means: 1. Productivity measures (objective) 2. Managers ratings 3. Members satisfaction
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