Family Decision Making: and Consumption Related Roles
Family Decision Making: and Consumption Related Roles
Family Decision Making: and Consumption Related Roles
Mithun.M
Family Decision Making
Family is considered as the basic consumer decision
making unit.
The family is a major influence on the consumer
behavior of its members.
There may be either a major decision maker or a group
of decision makers.
Marketers examine the major decision maker and tries
to influence them.
The importance of the family or household unit
in consumer behavior arises for two reasons:
1. Many products are purchased by a family unit.
2. Individuals’ buying decisions may be heavily
influenced by other family members.
Eight Roles In Family Decision
Making Process
Influencer : Provides information to others
Gatekeeper: Control the flow of information
Decider : Decide whether to buy or not
Buyers : Who makes the actual purchase
Preparers : Transforms the product for consumption
Users : Who uses or consumes the product
Maintainers : Service or Repairs the product
Disposers : Initiates the disposal of a product
Dynamics of Husband- Wife Decision making
Husband Dominated
Wife Dominated
Joint
Autonomic
Items Children Perceive to Have
Influenced while purchase
Family Car 37
Going Out 52
Holiday Trip 63
Foods 73
Cinema 73
School shoes 80
Soft Drinks 80
Computers 83
Sweets 83
Cds 84
Trainers 88
Casual Cloth 91
0 10 20 30 40 50 60 70 80 90 100
Tactics used by children to influence their
parents
Pressure tactics
Upward tactics
Exchange tactics
Coalition tactics
Ingratiating tactics
Rational persuasion
Inspirational appeals
Consultation tactics
Advertisers Influence
Influencing Husband
Influencing Wife
Influencing children
v
10 yr Old Child Strategy To Influence
Parental decision on Food Purchase
Thank You