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    Questionnaire - Energy Bikes

    Uploaded by

    Rohit Gupta
    The document is a questionnaire for LML Energy Bikers that collects demographic information and gauges satisfaction with LML Energy bikes. It asks respondents about their daily travel distance, overall satisfaction, likelihood of recommending or purchasing another LML bike, and ratings of bike performance, technology, and after-sales service. It also asks if the respondent plans to change bikes and collects any suggestions to improve Energy bikes. The goal is to understand customer usage patterns and evaluate brand loyalty/satisfaction.

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    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd

    Questionnaire - Energy Bikes

    Uploaded by

    Rohit Gupta
    27 views3 pages
    The document is a questionnaire for LML Energy Bikers that collects demographic information and gauges satisfaction with LML Energy bikes. It asks respondents about their daily travel distance, overall satisfaction, likelihood of recommending or purchasing another LML bike, and ratings of bike performance, technology, and after-sales service. It also asks if the respondent plans to change bikes and collects any suggestions to improve Energy bikes. The goal is to understand customer usage patterns and evaluate brand loyalty/satisfaction.

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    Questionnaire_ Energy Bikes

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    The document is a questionnaire for LML Energy Bikers that collects demographic information and gauges satisfaction with LML Energy bikes. It asks respondents about their daily travel distance, overall satisfaction, likelihood of recommending or purchasing another LML bike, and ratings of bike performance, technology, and after-sales service. It also asks if the respondent plans to change bikes and collects any suggestions to improve Energy bikes. The goal is to understand customer usage patterns and evaluate brand loyalty/satisfaction.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    27 views3 pages

    Questionnaire - Energy Bikes

    Uploaded by

    Rohit Gupta
    The document is a questionnaire for LML Energy Bikers that collects demographic information and gauges satisfaction with LML Energy bikes. It asks respondents about their daily travel distance, overall satisfaction, likelihood of recommending or purchasing another LML bike, and ratings of bike performance, technology, and after-sales service. It also asks if the respondent plans to change bikes and collects any suggestions to improve Energy bikes. The goal is to understand customer usage patterns and evaluate brand loyalty/satisfaction.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    Questionnaire (LML Energy Bikers)

    DEMOGRAPHICS

    Name:

    Place of Stay:

    1. Urban
    2. Rural

    Energy Satisfaction and Loyalty

    1. Approxiamately how many kilometers you travel daily with your bike
    less
    1 than 20 km
    21-40
    2 km
    41-80
    3 km
    above
    4 81 km

    2. Overall how satisfied are you with your LML Energy bike
    1 very satisfied
    2 somewhat satisfied
    3 somewhat dissatisfied
    4 very dissatisfied

    3. If you want to make a LML bike purchase again how likely would you be to
    1 choose LML bike
    2 Definitely would
    3 Probably would
    4 Might or might not
    5 probably would not
    definitely would not

    4. How will you like to recommend Energy bike to a friend or relative?


    1 Definitely would recommend
    2 probably would
    3 might or might not
    4 probably would not
    5 Definitely would not

    Energy Performance Rating


    5. Rate in terms of satisfied or dissatisfied for the bike
    1 2 3 4 5
    Strongly Strongly Dissatisfied Satisfied
    Very
    Dissatisfied dissatisfied
    satisfied
    Technology

    Engine
    Performance
    Power
    Mileage
    Pick up
    Handling
    Suspension
    Riding Comfort
    Style/Looks
    After sales Service
    Reliability
    Warranty
    Pricing
    Battery

    6. Do you agree that Energy Bikes does:


    1 2 3
    Yes No Don't no

    Provide high quality product


    Gives Riding Safety
    Deliver product quickly
    Price its product competitively
    Bundle attractive features
    Give attractive Offers
    Customer loyalty programs
    Exchange offers
    Road Shows
    Easy Availability
    Test Drive facility
    Active Customer care Cell
    Free Check up Camps
    7. If you have any suggestions to improve the Energy bike please provide
    ____________________________________________________________________________
    ____________________________________________________________________________

    8. Are you planning to change/You already Changed to any of these bikes?


    No plans/
    0 did not changed
    CD Dawn
    1
    2
    Discover
    3
    Victor4
    Any other ____________(Please Specify)

    9. Rate in terms of satisfied or dissatisfied for the bike


    1 2 3 4 5
    Strongly Strongly Dissatisfied Satisfied
    Very
    dissatisfied dissatisfied
    satisfied
    Technology

    Engine
    Performance
    Power
    Mileage
    Pick up
    Handling
    Suspension
    Riding Comfort
    Style/Looks
    After sales Service
    Reliability
    Warranty
    Pricing
    Battery

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