Perceptual Nature and Process

Download as docx, pdf, or txt
Download as docx, pdf, or txt
You are on page 1of 1

CONSUMER LEARNING

The Nature and Process of Perception


2.1 Nature of Perception
Information processing is a series of activities by which stimuli are perceived, transformed into information and stored.
P Exposure
Random ----------- Deliberate
E
R
C Attention
Low- High
Involvement ----------------- involvement
E
P
T
Low- Interpretation High
Involvement ------------------ involvement
I
O
N
Short-term Memory long term
Active problem stored
solving experience
feelings values, decisions
rules
Purchase and consumption

It is the first three, which constitute
the perception process.
Exposure occurs when a stimulus such as an advertisement
comes within range of a persons sensory receptor nerves-vision
for example. Target customer is in proximity of message when
delivered e.g. watching Friends when ad aired.
Attention occurs when the receptor nerves pass the sensation
on to the brain for processing. Target customer allocates
cognitive processing capacity i.e. pays attention to ad.
Interpretation is the assignment of meaning to the received
sensations. Target customer interprets the message i.e.
message sent = message received
Memory is the short-term use of the meaning for the immediate
decision-making and the longer-term retention of the
meaning. Target customer stores the advertisement and
message in memory so can be accessed when needed

You might also like