Information Information

Siemens Enterprise Communications

www.siemens-enterprise.com
Information
HiPath 3000/5000 V9
The innovative communications solution for medium-sized
enterprises
Information
HiPath 3000 - open for increased efficiency in enterprises
HiPath 3000 is a powerful, reliable commu-
nication platform for every sector of indus-
try. It offers you the variety of services of
classic telephony, combined with state-of-
the-art solutions for Unified Communica-
tions. And all in one single, flexible and
cost-saving configuration.
As a modular communication platform,
HiPath 3000 is able to satisfy the require-
ments of companies with stringent
demands. It is a flexible and scalable solu-
tion that can be combined with an incredi-
bly broad range of applications and fea-
tures and coordinated with the individual
requirements of your company.
HiPath 3000 is an innovative and flexible
convergence platform that perfectly adapts
communications to the company structure
medium-sized businesses. Whether your
aim is to enhance growth or seamlessly
integrate branch offices or mobile staff, the
three expansion stages of the HiPath 3000
are the perfect solution for optimizing costs
and business processes.
HiPath 5000 Real Time Services Manager
supports optimized HiPath network admin-
istration for up to 32 nodes and 1,000 sta-
tions. It also provides real time services and
features on a network-wide and cross-sys-
tem basis.
HiPath 3000 is a secure, reliable communi-
cations system with high failure tolerance.
The system is ideal for both packet-
switched (LAN/WAN) and line-switched
(ISDN) environments, or a mixture of the
two. This guarantees gradual migration on
both the network side and user side.
The flexibility of HiPath 3000 is especially
obvious in mixed infrastructures where
Voice over IP is installed but traditional ana-
log and digital telephones, fax machines,
and modems are still in use. HiPath 3000
supports any combination of IP, analog,
and digital telephones, as well as PC clients
and cordless phones.
Enhanced features of traditional telephony
combined with applications such as CTI
(Computer Telephony Integration), UCD
(Uniform Call Distribution), and Unified
Messaging support all communications
processes at the workplace and in all work
environments. If an extension is left unat-
tended, , the Team function or integrated
voicemail ensures that no call is missed.
And HiPath 3000s user-friendly executive-
secretary function ensures the smooth flow
of communication at attendant or secre-
tary stations in the reception area where
multiple communications processes con-
verge. Integrated call distribution ensures
reachability and guarantees fast customer
contact. All these factors combine to make
telephony not only easier to use, but also
more efficient.
Internet telephony
Nowadays, there are more network provid-
ers offering telephony services than ever
before. As the de-facto standard for Inter-
net telephony, induces Internet telephony
service providers (ITSP) to provide attrac-
tive applications and business models.
With its SIP interfaces, HiPath 3000 helps to
converge network services and to drasti-
cally cut communication costs.
HiPath 3000 already supports new SIP
options, including SIP phones or user and
system connections for Internet telephony.
With Virtual Private Networks (VPN) and
authentication applications, you can shape
your company securely for the future with
HiPath 3000, without any compromises in
terms of security.
Secure company connec-
tion
HiPath 3000 offers modern security mech-
anisms for optimal connection to the com-
pany network to better serve the needs of
increasing staff mobility and new working
methods (teleworking, for instance). The
systems integrated VPN (Virtual Private
Network) function lets staff access confi-
dential information at any time, from any
location in the world over a low-cost,
secure Internet connection. Another major
advantage is that mobile staff can be
reached via their company phone number,
regardless of their location. This service is
both cost-effective and secure.
Lower costs
Consolidating voice and data communica-
tion in an IP-based network not only
enables the deployment of applications
that decrease company call charges and
hardware costs, it may also increase pro-
ductivity. A separate voice network no
longer needs to be installed and main-
tained, resulting in decreased outlay for
administration and maintenance for sys-
tems and applications, as these tasks are
now centralized. In addition, existing Inter-
net connections can be optimized for calls
to the public telephone network, thereby
reducing the costs for separate ISDN lines.
Flexible configuration
The One wire to the desk concept allows
additional telephones to be connected via
an existing LAN cable. Integrated mini-
switches are used for connecting the PC.
Power over Ethernet switches supply
power to IP telephones without the need
for additional PSUs. Convergent platforms
allow DSL and ISDN connections to be com-
bined. ISDN connections can be configured
as backups in case a fault occurs in the IP
connection to the provider. They can also
be configured as additional channels, for
example, for fax machines or modems.
HiPath ComScendo
As a software suite, HiPath ComScendo
provides both the realtime IP system,
HiPath 3000, as well as the telephones,
with the most comprehensive array of
voice communication services. And all of
this regardless of whether it is used via IP,
TDM telephones or PC clients.
Selected features:
Advisory messages
Intercept position/attendant console
Camp-on/call waiting tone
Missed calls list
Do Not Disturb/"ringer cutoff"
Call pickup
Call forwarding from extensions
Call source and call destination display
Call intrusion on call forwarding and call
pickup
Classes of service
Executive/secretary function
Display languages (can be specified indi-
vidually)
Paging (internal announcement)
Call charge recording
Group call
Internal texts for feature handset
Internal telephone directory
Conference (internal/external)
Speed dialing (individual/central)
Automatic line seizure
Trunk keys
Call toggling
Text messages
Music-on-hold with system-driven
announcements
External music source (optional)
One Number Service
Night service/day service
Park
Account code
Relay (actuators/sensors)
Consultation
Callback on busy and no answer (auto-
matic)
Call number suppression
Call signaling
Call forwarding after timeout on RNA,
immediately on busy
Group ringing
Hunt group (linear/cyclic)
Changeover on (individual code lock)
Telephone book, central
Entrance telephone and door opener
functions
Transferring a call (internal/external)
Number redial (enhanced)
Automatic recall from public network
carrier
Encryption (SPE)
Always available:
Integrated voicemail
If an individual extension is left unat-
tended, integrated voicemail ensures that
no call is missed. The voicemail systems
EVM (HiPath 33x0/35x0) and Xpressions
Compact allow voice messages to be
accessed and distributed in a user-specific
voicemail box with individual announce-
ments. Stored calls can therefore be
accessed at any time, from any location.
Availability is enhanced by many user-
friendly features:
up to 24 individual mailboxes
up to two hours recording capacity
adjustable recording length
a choice of two personal greetings
The "Auto Attendant" function redirects
callers to another station, for instance, if a
line is busy - simply and conveniently.
More detailed information on the features
of HiPath Xpressions Compact can be found
in the corresponding datasheet.
optiClient Attendant
The optiClient Attendant software package
is an optional application for HiPath 3000
and simulates an enhanced attendant con-
sole on a PCs screen. All functions can be
activated and executed via the PC keyboard
and mouse.
optiClient Attendant and optiClient BLF are
network-enabled.
Connection of PC and tele-
phony
TAPI-compliant applications can be inte-
grated with CTI (Computer Telephony Inte-
gration) through the integration of voice
and data.
All of the telephone traffic can be managed
more professionally by means of call regis-
tration, call identification, and entry in
action lists. Database connections allow
customer queries to be answered compe-
tently.
Cost transparency and
IP Accounting
As well as evaluating the costs of all com-
munications services (phone, fax, Inter-
net), costs can be analyzed according to
station, trunk or department.
Communications data is directly transmit-
ted via a LAN interface to a central server.
Scenario overview
HiPath 3000 offers a number of communi-
cation options for small and medium-sized
businesses.
Access to the public network takes place via
analog or ISDN network operators or via
Internet telephony connections to Internet
(telephony) service providers (ISP/ITSP).
IP telephones with integrated mini-
switches can be smoothly integrated into
an existing LAN infrastructure via the One
wire to the desk concept. Cordless com-
munication for both voice and data applica-
tions is also possible using WLAN base sta-
tions.
Digital system telephones (U
P0/E
) can be
combined with IP telephones and updated
or replaced. Traditional analog phones, fax
machines, and entrance telephones or
cordless phones based on a DECT solution
can also continue to be operated.
In smaller systems (not HiPath 3800),
voicemail is already integrated. For require-
ments on a larger scale, the integrated
(optional) solution of HiPath Xpressions
Compact offers voice mailboxes with a
number of feature ranges and with a
menu-guided AutoAttendant function.
The CSTA (Computer Supported Telecom-
munications Applications) interface is
available for all HiPath 3000 models for
decentralized (1
st
-party) and central,
server-based (3
rd
-party) CTI solutions.
Carrier
network
ITSP/ISP
S
0
S
2M
Gateway
HiPath 3000
Integrated
voicemail
HiPath
Xpressions
Compact
ISDN
Internet
LAN
OpenScape Office HX
HiPath Cordless Office
HiPath Cordless IP
CTI - Computer Telephony
Integration
CSTA/TAPI application
interfaces
Fax
Door intercom system
OpenStage (TDM)
optiPoint WL
professional
OpenStage
(CorNet IP
[HFA])
WLAN
Access Point
Laptop
a/b
analog
U
P0/E

digital
HiPath Scenario
a/b
analog
OpenScape Office HX
OpenScape Office HX is the presence-
based Unified Communications Solution
Suite for HiPath 3000 and includes the
myPortal, myPortal for Outlook, myPortal
web and myAttendant applications as well
as the OpenScape Office Contact Center
with the myAgent and myReports applica-
tions. The applications can be installed and
enabled for up to 384 subscribers depend-
ing on customer requirements. The LAN
Gateway HG 1500 is used to make the con-
nection to the HiPath 3000. The web-based
OpenScape Office Assistant administration
is available to the administrator for admin-
istrating the OpenScape Office HX.
More detailed information on the features
of OpenScape Office can be found in the
corresponding data sheet.
UC networking
At UC networking, up to 8 systems
HiPath 3000, OpenScape Office MX, LX, HX
and up to 1000 subscriber are supported.
The UC networking provides, e.g., the net-
work-wide view of the presence status of
each subscriber, the network-wide chat
function, network-wide favorites lists, and
a picture for each subscriber.
Availability/Presence
Allows employees to show their availability
in order to provide colleagues and team
members with information on their own
status and accessibility. For example, col-
leagues can see whether someone is in a
meeting, making a call or out of the build-
ing and when the person will be available
again. The personal status can be set and
updated online via the
OpenScape Office HX Clients or over the
telephone.
Features of the applications
The applications of OpenScape Office HX
provide the features listed in the following.
A detailed description of these features can
be found in the OpenScape Office HX
Description of Features.
The usable functional scope depends on
the type of licenses used. Displaying a fax is
only possible under Windows operating
systems
myPortal for Desktop
myPortal is the user portal for accessing
Unified Communications functions. In
addition to convenient dial aids using direc-
tories and favorites as well as information
on the presence status of other subscrib-
ers, the subscriber also has access to voice
and fax messages, for example.
myPortal provides the following features:
Directories
Favorites List
Call Journal
Screen Pop-Up
Presence
CallMe Service
Status-Based Call Forwarding
Personal AutoAttendant
Conference Management
Recording of calls and conferences
Instant Messaging
Voice and fax messages
myPortal for Outlook
myPortal for Outlook is the user portal inte-
grated in Microsoft Outlook for accessing
the Unified-Communication functions of
OpenScape Office HX in the same way as
myPortal.
myPortal for Outlook also provides the fol-
lowing features in addition to myPortal:
Dial from any Desktop Application
Automatic invitation of conference par-
ticipants per e-mail and Outlook Calen-
dar
myPortal for Mobile/Tablet
myPortal for Mobile/Tablet is a web-based
solution with CTI functionality. It enables
mobile staff to stay in touch with the office-
based staff in the enterprise without
having to miss out on the comfortable and
effective UCC functionality.
The myPortal for Mobile/Tablet application
requires a HiPath 3000 Mobility Entry
license for each user.
myAttendant
myAttendant is a Unified Communications
application for call attendant functions. In
addition to convenient call attendant func-
tions, dial aids using directories and infor-
mation on the presence status of subscrib-
ers, the subscriber also has access to voice
and fax messages, for example. Instant
Messaging supports communications with
internal subscribers.
myAttendant provides the following fea-
tures:
Directories
Favorites List
Call Journal
Screen Pop-Up
Presence
Recording of calls
Message Center
Voice and fax messages
Instant Messaging
Team functions
Voicemail
Route all your mobile and desk phone mes-
sages to your OpenScape Office voicemail
box. The information available is always
up-to-date and easy to manage. Assign the
messages priorities from your PC without
having to listen to them. Record important
calls to review afterwards. You are then
free to give your entire attention to the
caller.
OpenScape Office Fax Printer
OpenScape Office Fax Printer is an applica-
tion for sending fax messages from Win-
dows applications such as Microsoft Word
with individually created cover sheets.
OpenScape Office Fax Printer comprises
the following components:
OpenScape Office Cover Page Editor
OpenScape Office Fax Printer Driver
myPortal for Desktop
Contact Center
The multimedia OpenScape Office HX Con-
tact Center is a powerful solution for opti-
mum assignment and processing of calls
including e-mails and faxes. The intelli-
gent, skill-based routing ensures that cus-
tomers are always connected to the best
qualified clerk. The application contains 25
predefined standard reports. The historical
reports are available as charts or table
views.
The OpenScape Office HX Contact Center
is only enabled on the HiPath 3800. Con-
nection to the smaller HiPath 33x0/35x0
models is not enabled.
Capacity limits:
Agents & Supervisor: 64
Groups: 50
Calls in Queue: 50
myAgent
Call Center solution for intelligent call man-
agement. User rights can be restricted or
extended by creating agent, supervisor,
and administrator profiles.
Contact Center Fax
Used for the distribution of incoming faxes.
Contact Center E-Mail
Used for the distribution of incoming e-
mails.
myReports
Used for generating reports on calls, calls in
queue, agents, performance, service level
and follow-up codes of the OpenScape
Office Contact Center. Up to 80 predefined
reports are available with myReports.
Fixed Mobile Convenience
Cordless Seamless Boundless
In todays business world, different types of
networks fixed line networks, mobile net-
works and corporate networks ensure
that employees can always be reached via
telephone and have the information they
need to make decisions even when they are
on the move. However, each of these net-
works has its own characteristics and the
interfaces between networks hinder effi-
cient, cost-effective communication. Fixed
Mobile Convenience (FMC) provides a solu-
tion to these problems by integrating field
employees mobile phones and other exter-
nal phones (home office phones, for exam-
ple) in a companys HiPath communication
system.
Just like a single network
Fixed Mobile Convenience (FMC) consoli-
dates all of an employees phones (includ-
ing office, mobile or home office phones)
to create a single unit. This makes FMC the
ideal solution for companies looking to
increase flexibility and improve integration
of mobile employees.
One Number Service
Employees only need a single phone num-
ber their office number. They can also be
reached on their mobile or home office
phones via this number. When an
employee makes an outgoing call from a
mobile or home office phone, his or her
office number is displayed as the origin on
the called partys terminal. The network
must be able to transfer external phone
numbers as CLIP. A real One Number Ser-
vice.
With selected Nokia E models, the SIP client
integrated in the GSM phone can be
included in the customer communication
infrastructure. Calls inside the customer's
WLAN range are conducted via the SIP Cli-
ent. Outside this range, calls are conducted
over GSM.
Only one mailbox required
Users no longer need to check and update
several mailboxes, as a single mailbox can
assume the answering machine function
for all phones. This makes it easier to pro-
vide callers with up-to-date information
and ensures that their messages are more
reliably received.
Busy display for mobile calls
The busy status for internal subscribers is
shown (depending on the solution variant)
for as long as the mobile subscriber is con-
ducting a call.
Office phone to go
A wide range of tasks can be performed
immediately while on the move. FMC
allows users to quickly transfer calls to col-
leagues, the secretary, or representatives
from a mobile or home office phone as eas-
ily as in the office (depending on the solu-
tion variant). Callbacks are no longer nec-
essary and calls can always be answered.
Changing phones during a
call
Users are no longer tied to their desks for
even the most important calls. A call that
has been accepted on a cell phone can be
continued, without interruption, on a fixed
line phone (depending on the solution vari-
ant),giving users more freedom and room
to work.
Conferencing from your cell
phone
Conferences enable several participants to
reach agreements fast without making
multiple calls. FMC lets users participate in
conferences while on the move.
Cost control
The HiPath system reduces costs for mobile
calls by automatically calling back the GSM
phone and by setting up the call via the
fixed line network. This can save a lot of
money on international calls in particular.
Protecting privacy
Employees can configure where and when
they are reachable when they are not in the
office, easily separating working hours and
private time.
Choosing the right stand-in
Calls must be forwarded to different stand-
ins depending on the situation. These des-
tinations are easy to change and redirect
while on the move. This ensures that call-
ers are always connected to the right
phone of the most suitable contact.
myAgent
Mobility
HiPath 3000 provides an integrated mobil-
ity solution (Mobility Entry) and a mobility
solution based on Xpressions Compact
(HiPath Xpressions Compact Mobility).
Through Mobility Entry, mobile stations
(GSM telephones, home offices) are inte-
grated in the HiPath 3000 system and
hence treated as internal extensions.
Mobile subscribers can conduct outgoing
call over the system. Incoming calls are sig-
naled in parallel on the system and at the
mobile station.
myPortal entry Web Services
myPortal entry Web Services is the opti-
mum Unified Communications entry solu-
tion that provides two user interfaces per-
fectly matched to the respective work
environment. Mobile workers access Uni-
fied Communications services via myPortal
web, a mobile client which offers an opti-
mized display for smartphones. Office con-
tacts benefit from the myPortal entry desk-
top client based on the latest Widget
technology.
More detailed information on the features
of myPortal entry Web Services can be
found in the corresponding datasheet.
OpenStage Gate View
The OpenStage Gate View solution enables
the transmission of video data from a
monitoring camera to the display of
OpenStage 60/80 HFA phones. In this way,
a perfect video monitoring solution is pro-
vided for many situations, e.g., for monito-
ring of doors or parking areas.
HiPath Cordless Office
HiPath Cordless Office is the integrated
solution for cordless telephony.
The base stations form a network of wire-
less cells and manage communications
with the handsets. Connection to the sys-
tem is made via radio switch or direct con-
nection via the U
P0/E
interfaces. The con-
trol and subscriber data management is
carried out by the system software.
The handsets of the HiPath Cordless Office
allow calls to be conducted throughout the
entire radio-covered range.
Detailed information on the features of
HiPath Cordless Office can be found in the
corresponding data sheet.
HiPath Cordless IP
HiPath Cordless IP updates IP communica-
tions systems by a campus-wide mobility
solution.
The base stations form a network of wire-
less cells and manage communications
with the handsets. The multi-cell technol-
ogy enables subscribers to move between
the wireless cells with their handsets dur-
ing a call.
The software of the base station contains
complete DECT and IP functionality. The
software does not need to be configured
and administered locally for each base sta-
tion but instead can be conveniently oper-
ated centrally via the HiPath cordless IP
server software.
The handsets of HiPath Cordless IP allow
calls to be conducted throughout the
entire radio-covered range.
Detailed information on the features of
HiPath Cordless IP can be found in the cor-
responding data sheet.
Mobile
network
Outgoing calls
Mobility Entry
Mobile subscribers
Incoming calls
Fixed
network
HiPath 3000
Telephones and clients
OpenStage
The ideal choice for any requirement, with
expansion modules, adapters, and accesso-
ries (such as a headset), and the flexibility
to meet the needs of each individual
employee.
It is intuitive in functionality and interface,
interoperability is guaranteed and the
devices are multimodal to allow access to
various services and applications. The
OpenStage product family is extremely
user-friendly and supports the simple
implementation of features. The models
are:
OpenStage 80 T, HFA (silver blue metallic)
OpenStage 60 T, HFA (ice blue or lava)
OpenStage 40 T, HFA (ice blue or lava)
OpenStage 30 T, (ice blue or lava)
OpenStage 20 T, HFA (ice blue or lava)
OpenStage 15 T, HFA (ice blue or lava)
OpenStage 10 T, (ice blue or lava)
OpenStage expansions:
OpenStage 40 BLF (Busy Lamp Field)
OpenStage Key Modules 40, 60, 80
OpenStage 80T, 80/80G, 60/60G
HighEnd terminals with premium features,
materials and components. The best-in-
class LCD display and an open platform for
productivity-enhancing applications
unlock the full business potential of the
phone.
Open interfaces for easy synchronization
with other devices, like PDAs and mobile
phones are specially designed with the
needs of the top level manager and execu-
tive in mind.
OpenStage 40T, 40/40G
Customizable for various workplace envi-
ronments, OpenStage 40 is specially rec-
ommended for use as an office phone, e.g.
for desk sharing, people working in teams
or call center staff.
OpenStage 30 T
Flexible model for various workplace envi-
ronments such as the office or call center.
Equipped with eight preprogrammed func-
tion keys and eight programmable function
keys. Especially convenient through full
duplex hands-free speaker phone and
headset connection.
OpenStage 20T, 20/20E/20G
OpenStage 15T, 15, 10T
Starter models with intuitive and interac-
tive user interfaces for a wide range of
applications.
optiPoint
The telephones in the optiPoint 500 and
optiPoint 410/420 family continue to be
supported by HiPath 3000.
OpenScape Personal Edition
By adding a headset or handset, your PC is
transformed into a communication center
for voice, data, e-mail and Internet. A soft
client installed on the desktop PC or note-
book offers all telephone functions over an
IP network and provides a standardized
interface regardless of location. Point-to-
Point video connections and video confer-
ences with up to 3 subscribers can be con-
ducted within the HiPath 3000 of the
HiPath 3000 network with the OpenScape
Personal Edition SIP.
Communications via
Wireless LAN Access Points
optiPoint WL2 professional
WLAN telephone with menu guidance and
a complete range of voice functions, an
extensive phone book and access to LDAP
directories. Up to 4 hours of speaking
time and 80 hours of standby time.
Cordless telephony based
on DECT
Gigaset S4 professional
Gigaset S400 professional
Gigaset SL3 professional
Gigaset M2 professional
OpenStage 80
OpenStage 60
OpenStage 40
OpenStage 30
OpenStage 20
OpenStage 15
OpenStage 10
optiPoint WL2 professional
Gigaset SL3 professional
HiPath 5000 Real Time
Services Manager
HiPath 5000 Real Time Services Manager
supports optimized HiPath network admin-
istration for up to 32 nodes and 1,000 sta-
tions. It also provides real time services and
features on a network-wide and cross-sys-
tem basis.
The Presence Manager provides cross-node
monitoring of the call/busy status of termi-
nals with direct dialing keys. HiPath Man-
ager E/C can be used to manage all con-
nected communications systems in a
shared database - even remotely if
required. This means that multi-gateway
systems can be administered centrally and
without difficulty. In the same way, appli-
cations can be installed at a location and
used throughout the network via the cen-
tral application interfaces.
Features
Central feature server: Presence Man-
ager for up to 1,000 workpoint clients
Central administration: HiPath 3000
Manager E/C can be used to manage all
connected communications systems in
a shared database.
Software Manager: consisting of
Inventory Manager for displaying all
components
Backup Manager for backing up all
components centrally
Software Update Manager for updat-
ing all software components cen-
trally
Central entry of call charge data
Connection of application servers to
central interfaces via:
TAPI 120/TAPI 170
CSP (CSTA Phase III)
Central fault management
HiPath 5000 Server PC -
minimum requirements
Pentium IV 3 GHz
1 GB RAM
300 GB hard disk
3.5" drive
CD/DVD-ROM drive
17-inch SVGA color monitor
Ethernet-LAN connection with
10/100/1000 Mbps (TCP/IP protocol)
Windows 2000/2003 Server (32-bit)
Note: Certification is underway for Win-
dows Terminal Server 2008 (32/64-bit)
Internet Explorer 5.0 SP2 or higher
HiPath 3000 ports
On the network side
Euro ISDN
S
0
basic rate interface with DSS1 proto-
col
System connection
Point-to-multipoint connection
S
2M
primary rate interface with DSS1
protocol
US-ISDN
Basic rate interface (BRI) and primary
rate interface (T1/PRI)
Analog trunks
Analog trunk connection without direct
inward dialing (DDI/DID) with CLIP sup-
port
ITSP (Internet Telephony Service Pro-
vider) support via SIP
System connection
User connection
HG 1500
2 x10/100BaseT interface or
10/100 Mbps LAN/WAN gateway
On the user side
IP
CorNet IP or SIP for integration of IP ter-
minals
Analog
a/b for connecting analog terminals,
such as fax, telephones, modem.
Digital
For connecting digital two-channel sys-
tem telephones (U
P0/E
)
For connecting DECT base stations
Euro ISDN
S
0
user bus for up to eight indepen-
dently powered terminal devices
(e.g. Group 4 fax, ISDN-PC card)
HG 1500
2 x 10/100 BaseT interface/10/100
Mbit/s LAN/WAN gateway for connect-
ing IP terminals
DECT
Siemens Gigaset professional
GAP-enabled DECT terminals
Networking
Support of Cornet IP for
HiPath OpenOffice EE
HiPath 3000 to V7
HiPath 4000 to V4
Support of SIP-Q V2 for
HiPath 3000 from V7
HiPath OpenOffice EE
HiPath 4000/OpenScape 4000
HiPath 8000/OpenScape Voice
HiPath 5000 RSM
Support for digital fixed connections S
0
,
S
2M
with CorNet-N and CorNet-NQ or
QSig protocol
Support of CorNet-NQ (TDM network-
ing) for
HiPath 3000 from V7
HiPath 4000/OpenScape 4000
Other interfaces
V.24
For connecting service PCs, call charge
computers, call charge printers
To connect external applications with
the CSTA protocol
E&M interface (HiPath 3800 only)
LAN interface
10 Mbit for system administration via
TCP/IP
Technical data
Power supply
Systems, by default, are designed for mains
operation. Possible power outages can be
optionally bypassed with an uninterrupt-
ible power supply (UPS).
Rated input voltage (AC)
100 to 240 V
Rated frequency 50/60 Hz
Battery supply (DC) -48 V
Environmental/operating
conditions
Temperature: +5 to +40 C
Relative humidity: 5 to 85%
Range
Up to approx. 1000 m between
HiPath 3000 and system telephone with
plug-in power supply unit if necessary,
depending on the line network.
Between networked HiPath systems on pre-
mises belonging to the company:
S
0
permanent connection
approx. 1,000 m
S
2M
permanent connection 350 m max.,
depending on line network.
Installation of network adapters is neces-
sary for increasing range.
HiPath 3000 V8
Technical Data
Model HiPath 3300 HiPath 3350 HiPath 3500 HiPath 3550 HiPath 3800
19" rack Wall system 19" rack Wall system Standard system/
(19" rack)
Max. analog subscribers (t/r) 20 36 44 96 384
Max. digital subscribers (U
P0/E
) 24 24 48 72 384
IP users 96 96 96 96 500
Max. HiPath Cordless Office
subscribers
16 16 32 64 250
Max. number of base stations
HiPath Cordless Office/
HiPath Cordless IP
3 3 7 16 64
optiClient Attendant
(PC attendant console)
4 4 4 4 6
Key modules 30 30 30 96 250
Integrated voicemail
(max. number of boxes)
24 24 24 24
Dimensions (H x W x D in mm) 89 x 440 x 380
(2 U)
450 x 460 x 130 155 x 440 x 380
(3.5 U)
450 x 460 x 200 490 x 440 x 430
Weight approx. 6 kg approx. 6 kg approx. 8 kg approx. 8 kg approx. 34 kg
(fully equipped)
Case color blue-green basic warm gray blue-green basic warm gray steel blue/
arctic gray
Copyright Siemens Enterprise
Communications GmbH & Co. KG, 11/2011
Hofmannstr. 51, D-80200 Mnchen
Siemens Enterprise Communications GmbH & Co. KG
is a Trademark Licensee of Siemens AG
Reference No.: A31002-H3590-D100-1-7629
The information provided in this document contains
merely general descriptions or characteristics of
performance which in case of actual use do not
always apply as described or which may change as a
result of further development of the products.
An obligation to provide the respective characteristics
shall only exist if expressly agreed in the terms of
contract.
Availability and technical specifications are subject to
change without notice.
OpenScape, OpenStage and HiPath are registered
trademarks of Siemens Enterprise
Communications GmbH & Co. KG.
All other company, brand, product and service names
are trademarks or registered trademarks of their
respective holders.