Business Environment: Prof. Gurpreet Singh Arora
Business Environment: Prof. Gurpreet Singh Arora
Business Environment: Prof. Gurpreet Singh Arora
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Types of Environment
The environment includes factors outside the firm which can lead to opportunities for or threats to the firm. Although there are many factors ,most important of the factors are socio-economic, technological, supplier, competitors, & government. -------- Glueck & Jauch
Internal Environment
1. Value System of the Founders It influences--- Choice of Business ----Mission & objectives ------- policies & Practices
Eg. TATA
Internal Environment
2. Mission & Objectives
They guide business domain, priorities, direction of development, business philosophy, business policy etc. http://www.missionstatements.com/fortune_500_ mission_statements.html
Internal Environment
3. Mngmt. Structure & Nature:The organizational structure, the composition of Board of Directors influence business decisions. 4. Internal Power Relationships:Support that mngmt. enjoys from employees, shareholders, Board of directors influences decisions & their implementation.
Internal Environment
5. Human Resources: Skill, quality, morale, commitment, attitude of human resource contribute to strength or weakness of an organization. 6. CO.s image & Brand Equity:It matters while raising finance, forming joint ventures, soliciting marketing intermediaries, entering sale or purchase agreement, launching new products.
Internal Environment
Other factors:Physical assets R&D & technological capabilities Mkt.ing resources, Financial factors,
External Environment
MICRO
1. Supplier 2. Customer 3. Competitor 4. Marketing Intermediaries 5. Publics
MACRO
1. S ocial cultural 2. T echnological 3. E conomic 4. P olitical & legal 5. I nternational 6. N atural
Micro Environment
1. Suppliers (reg. supplies, inventory, vendor dev., vertical integration) 2. Customers( creation & sustenance, category, choice of segment) 3. Competitors(desire comp., generic comp., product form comp., brand comp.,) 4. Marketing Intermediaries(agents, merchants, phy. Distri. firms, mkt. service agencies & financial intermidiaries
Micro Environment
5. Publics:- It is any group that has an actual or potential interest in or impact on an organization's ability to achieve its interests. Media publics, citizen action publics & local publics are some examples
SOCIO-CULTURAL
1. Culture & Globalization 2. Culture determines goods & services 3. People's attitude to business & work 4. Caste system 5. Education 6. Family & marriage 7. Ethics in business 8. Social responsibility 9. Social audit 10.Corporate governance
Technological Environment
Technology & Business Increased Productivity Need to spend on R&D Fast changing technology Rise & decline of products & co.s
Problem of techno structure System complexity Demand for capital Social change High expectation of consumers
Economic Environment
Alternative Economic systems Per capita Income & National income Growth Strategy Agriculture, Industry, Services Infrastructure Money & Capital mkt
Political Environment
Constitution Role of legislature Role of executive Role of judiciary Role of government The form of the Govt. (federal) The ideology of the ruling party (rightist pro Business, leftist- nationalization) (nationalization of banks, LPG policy, Slowdown of II gen. reforms) The strength of the opposition
The role and responsibility of the bureaucracy Political stability The velocity of Govt. policies, plan and programmes Socio-economic legislations Politico-legal institutions
International Environment
Rising opportunities Improving quality Competition from MNCs Capital & technology transfers How & in which mkt to enter International political factors India & WTO
GATT/GATS
TRIMS
TRIPS
Benefits consumers
Natural Environment
Manufacturing depends on physical inputs Mining & Drilling depend on natural deposits Agriculture depends on nature Trade betw. two regions depends on geographical factors Transport & communication depends on geographical factors