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    Counselling COU1000 Session 8 Active Listening Skills 2: Pastor T. Lawal

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    This document discusses active listening skills, specifically questioning skills. It notes that questions should be used to understand the speaker and elicit relevant information, not satisfy curiosity or make a point. Open-ended questions are preferable to closed questions as they encourage discussion. The timing of questions is also important - interrupting or asking too many questions in quick succession can make the speaker feel interrogated. Overall, counselors should focus on using questions to understand the speaker's perspective rather than impose their own.

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    Counselling COU1000 Session 8 Active Listening Skills 2: Pastor T. Lawal

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    princedotty
    17 views10 pages
    This document discusses active listening skills, specifically questioning skills. It notes that questions should be used to understand the speaker and elicit relevant information, not satisfy curiosity or make a point. Open-ended questions are preferable to closed questions as they encourage discussion. The timing of questions is also important - interrupting or asking too many questions in quick succession can make the speaker feel interrogated. Overall, counselors should focus on using questions to understand the speaker's perspective rather than impose their own.

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    This document discusses active listening skills, specifically questioning skills. It notes that questions should be used to understand the speaker and elicit relevant information, not satisfy curiosity or make a point. Open-ended questions are preferable to closed questions as they encourage discussion. The timing of questions is also important - interrupting or asking too many questions in quick succession can make the speaker feel interrogated. Overall, counselors should focus on using questions to understand the speaker's perspective rather than impose their own.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    17 views10 pages

    Counselling COU1000 Session 8 Active Listening Skills 2: Pastor T. Lawal

    Uploaded by

    princedotty
    This document discusses active listening skills, specifically questioning skills. It notes that questions should be used to understand the speaker and elicit relevant information, not satisfy curiosity or make a point. Open-ended questions are preferable to closed questions as they encourage discussion. The timing of questions is also important - interrupting or asking too many questions in quick succession can make the speaker feel interrogated. Overall, counselors should focus on using questions to understand the speaker's perspective rather than impose their own.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 10

    Pastor T.

    Lawal

    Counselling COU1000 Session 8 Active Listening Skills 2

    Aims
    To develop questioning skills To know why we are asking questions To practice questioning skills To continue our journey into self awareness and personal development

    Questioning - the reasons for looking at this skill


    We do not always use questions well. Sometimes we use them to satisfy our curiosity. Very often we ask closed questions that require a one word answer, and this tends to stop healthy conversations. Sometimes our questions are insensitive, intrusive or impatient.

    Open and Closed Questions (1)


    Some examples of closed questions: Are you well today? Did you come to college on the train? Was it raining when you came in? Were you angry when he said that?

    Open and Closed Questions (2)


    Examples of open questions:
    How are you today? How did you come to college today? What was the weather like when you came in? How did you feel when he said that?
    Open questions tend to get someone talking, but too many closed questions can shut them up.

    Timing of Questions (1)


    Timing is important. Time to just listen in silence Times when reflecting, paraphrasing or summarising are needed to ensure we understand what is being said. Times when the most appropriate response is a question.

    Timing of Questions (2)


    However, we should not interrupt the helpee in mid flow unless we are really not understanding what they are saying. Be careful of why questions. Dont ask too many questions in quick succession as this can make the helpee feel that they are being interrogated

    Good and Bad Reasons for Questions (1)


    Sometimes we use questions to satisfy our curiosity rather than to assist the helpee in telling their story. Does the question really help me to understand the helpees story or is it inappropriate and indicates an unhealthy interest in me. Sometimes we use questions to make our point.

    Good and Bad Reasons for Questions (2)


    Such question comes over with an element of judgement. Questions should come from our desire to understand what the helpee is saying and also to elicit enough relevant information to make sense of the story that they are telling us. Think of some examples of how not to ask questions

    What we should have learned


    Basic questioning skills
    Why we are asking questions Practicing questioning skills

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