JANICE LL.

MARBELLA
#776 Zone 6 Anislag, Daraga, Albay, Philippines 4501
Mobile No: +639174214298
Email Address: [email protected]

OBJECTIVE
To utilize my education and skills with a growing and dynamic firm

EMPLOYMENT HISTORY
ICL Corporate Course Consultant
Informatics Computer Institute
2nd Flr. GTS Bldg., Rizal St., Old Albay, Legazpi City
August 1, 2005 – currently employed
 Responsible for building and maintaining customer database that includes corporate accounts,
through varied creative sales and marketing activities and customer care strategies
 Develop and deliver informative sales presentations based on customer needs
 Utilize customer-focused selling techniques by assessing customer knowledge
 Participate in efforts geared towards meeting customer expectations
 Build customer loyalty; After-sales support and consistently addressing customer needs
 Strictly implement the systems, processes and procedures related to enrollment and payment
collections
 Handles Account Receivable effectively through a systematic collection system
 Maintain current, approved merchandise promotional materials used in sales presentation and
communicate merchandise needs and requirements to the Services Officer

Part-time Lecturer
Informatics Computer Institute
2nd Flr. GTS Bldg., Rizal St., Old Albay, Legazpi City
August – December, 2006
 Handled the subject class of CS111: Computers and Information Processing for Advanced Diploma in
Computer Science. Prepared lessons and exams good for 54 hours.

Office Assistant
Palmas Agri-Business, Inc. (PABI)
Regional Processing Center- Magnolia Poultry Dressing Plant, Anislag, Daraga, Albay
April – May 2005
 Requested to furnish the company manual wherein proper coordination with department heads and
managers was highly required specifically to San Miguel Corporation. The job was offered
immediately after I have finished my bachelor degree.

Telemarketer
Chowking (Jollibee Corporation)
Pacific Mall, Legazpi City
February – July 2003
 Responsible of sales and marketing strategy to collate additional revenue through delivery service.
This was a part-time job for workaholic student.
Office Assistant
Shelmed Cottage Treasures (Handicraft Exporter)
Lotivio St., Daraga, Albay
May – June 2002
 Work with international handicraft exporter which dealt on negotiation on sales innovation. At the
same time, act as personal secretary of vice president of the company. The job was a summer program
of Department of Labor and Employment (DOLE) in partnership with different private industry.

EDUCATION
 Master in Management (Currently Enrolled)
Bicol University Graduate School, Legazpi City
 Bachelor in Science Major in Computer Science (June 2001 to March 2005)
Bicol University College of Science Legazpi City
Thesis Title: “Geographic Information System on Industries of Legazpi City”
 Secondary (June 1997- March 2001)
Anislag National High School, Anislag, Daraga,Albay
 Elementary (June 1991- March 1997)
Anislag Elementary School, Anislag, Daraga,Albay

SHORT-TERM COURSES
 Web Studio Programs Adobe Photoshop (April 24 – May 11, 2006)
Informatics Computer Institute, Legazpi Center, Philippines
 Web Studio Programs Macromedia Flash MX (October 22- November 19, 2006)
Informatics Computer Institute, Legazpi Center, Philippines
 Automotive Driving (June to October, 2006)
Bicol University College of Industrial Technology, Legazpi City
 PC Troubleshooting (July 8, 2006)
Informatics Institute Computer, Legazpi Center, Philippines

ACHIEVEMENTS/ ACTIVITIES
 PC Operations, National Certificate Level II, Philippine TVET Qualification and Certification
System (Certificate # 070501020511 – DOLE, TESDA), July 6, 2007
 Organizer, PHP Web Programming Seminar
Informatics Computer Institute, Legazpi City, January 21, 2007
 IT Support (Informatics Team) “4th Farmers’ & Fisherfolks’ Celebration” AGRI-FIESTA 2006,
Provincial Government of Albay thru Provincial Agricultural Services,
People’s Hall, Capitol Bldg., Legazpi City (May 16, 2006)
 Organizer, Webpage Designing using Macromedia Flash MX and Dreamweaver MX
Informatics Computer Institute, Legazpi City (March 29,2006)
 2003 Miss Intrams, Search for Mr.&Miss BUCSI, Bicol University College of Science, Legazpi City
 1st Honorable Mention, Batch 2001, Anislag National High School, Anislag, Daraga, Albay
 2000 Qualifier, National Schools Press Conference, Tacloban City
 2nd Honorable Mention, Batch 1997, Anislag Elementary School, Anislag, Daraga, Albay

SKILLS
  2 years experience in Sales and Marketing
 Customer Service Oriented  Detail oriented, flexible, results
 Good business ethics and has innate oriented
excellent interpersonal skills  Has initiative with a high sense of urgency
 Excellent oral and written and can work under pressure
communication and presentation skills  Team player, displays leadership potential
and can work with minimum supervision
 PC Operations (Cert# 070501020511 - National Certificate II, Philippine TVET
Qualification and Certification System – DOLE, TESDA)
 Participate in workplace  Operate a personal computer
communication  Operate a word processing application
 Work in a team environment  Use e-mail and search the web using
 Practice career professionalism browsers
 Practice occupational health and  Operate a spreadsheet application
safety procedures  Operate a presentation package
 Apply quality standards
 Computer Proficiency
 Hypertext Mark-Up Language (HTML)  Macromedia Flash MX
 Adobe Photoshop CS  other computer software application (MIS)

PERSONAL DATA

Date of Birth : August 4, 1984

Nationality : Filipino
Gender : : Female
Civil Status : Single
Height : 5’2 feet
Weight : : 48 kilos
Blood Type : “A”
Religion : Roman Catholic

References are available upon request.

I hereby certify that the above information are true and correct to the best of my knowledge.

JANICE LL. MARBELLA