NCR Selfserv™: 22, 22E, 25, 26, 28, 31, 36 Atms Site Preparation Requirements
NCR Selfserv™: 22, 22E, 25, 26, 28, 31, 36 Atms Site Preparation Requirements
NCR Selfserv™: 22, 22E, 25, 26, 28, 31, 36 Atms Site Preparation Requirements
22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
Front Cover
EMC COMPLIANCE
Federal Communications Commission (FCC) Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Information to User
This equipment must be installed and used in strict accordance with the manufacturers instructions. However, there is no guarantee that interference to radio communications will not occur in a particular commercial installation. If this equipment does cause interference, which can be determined by turning the equipment off and on, the user is encouraged to consult an NCR service representative immediately.
CAUTION
NCR Corporation is not responsible for any radio or television interference caused by unauthorised modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR. Such unauthorized modifications, substitutions, or attachments may void the users authority to operate the equipment. The correction of interference caused by such unauthorized modifications, substitutions, or attachments will be the responsibility of the user. The ATM complies with the following Electromagnetic Compatibility (EMC) directives and standards for IT equipment: 2004/108/EC EMC Directive 93/68/EEC CE Marking Directive. For further information, refer to the Electromagnetic Compatibility (EMC) and Safety section.
NOTICE
This is a contractual document. It contains important warnings and confers important legal rights and obligations. You are advised to read it carefully. It is the responsibility of the customer to assure that all installation preparations are complete and in compliance with all specifications and requirements of NCR and all applicable national, state, or local codes, regulations and laws.
The product described in this book is a licensed product of NCR Corporation. NCR Proprietary Information - not to be disclosed or reproduced without written consent. NCR and NCR SelfServ are trademarks of NCR Corporation. Other product names mentioned in this publication may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. Where creation of derivative works, modifications or copies of this NCR copyrighted documentation is permitted under the terms and conditions of an agreement you have with NCR, NCR's copyright notice must be included. It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current. 2008, 2010 By NCR Corporation, Duluth, Georgia, U.S.A. http://www.ncr.com All Rights Reserved
Table of Contents
NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
INTRODUCTION ...............................................................................................................1 ENVIRONMENTAL REQUIREMENTS...........................................................................2 Temperature and Humidity .............................................................................................2 Normal Operating Range (22, 22e, 25, 26, 28, 31 and 36) ........................................2 Storage Range (Up To Three Months): .....................................................................3 Transit Range (Up To One Week): ...........................................................................3 Extreme Power On Range (Up To One Hour): .........................................................3 Barometric Pressure .......................................................................................................3 Electromagnetic Compatibility (EMC) and Safety.........................................................3 EMC Directives..........................................................................................................3 Emission Standards ....................................................................................................3 Additional Requirements for 220V - 240V Units ......................................................4 Immunity Standards ...................................................................................................4 Safety Directive..........................................................................................................4 Harmonised Safety Standard......................................................................................4 Acoustics.........................................................................................................................4 Heat Dissipation..............................................................................................................5 POWER REQUIREMENTS: SELFSERV 22, 22E, 25, 26, 31, AND 36...........................6 AC Power Requirements ................................................................................................6 Input Voltage Setting ......................................................................................................6 Power Cable....................................................................................................................6 Grounding Requirements ................................................................................................7 POWER REQUIREMENTS: SELFSERV 28 ONLY.........................................................8 AC Power Requirements ................................................................................................8 Input Voltage Setting ......................................................................................................8 AC Wiring Details ..........................................................................................................8 Dedicated 15A Service...............................................................................................8 Distribution Panel ......................................................................................................8 Power Cable....................................................................................................................9 Grounding Requirements ................................................................................................9 Third Party Surround/Topper Wiring ...........................................................................10
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Customer Responsibilities........................................................................................10 NCR Responsibilities...............................................................................................10 Recommended Wiring .............................................................................................10 When Wiring Cannot be Routed Externally ............................................................11 COMMUNICATIONS REQUIREMENTS ......................................................................12 High Order Communications Standard Cable (RS-232) ..............................................12 Remote Device Cables..................................................................................................14 RS-232 Cable (9 pin) ...............................................................................................14 Remote Status Monitor (not available on SelfServ 22e and 28)..............................15 Alarm Interface Cable..............................................................................................16 Remote Relay Cable (not available on SelfServ 22e, 28)........................................18 Ethernet Standard Cable...........................................................................................19 AC POWER AND DATA LINE TRANSIENT PROTECTION......................................20 AC Power Line Transient Protection............................................................................20 Data Line Transient Protection .....................................................................................21 Power Protection Products............................................................................................21 NCR SITE PREPARATION SERVICES .........................................................................22 Contact Information ......................................................................................................22 PLANNING CHECK LIST...............................................................................................23
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Table of Contents
NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
INTRODUCTION
This book provides environmental, power, communications and protection requirements, and is part of the NCR SelfServ 22, 22e, 25, 26, 28, 31 and 36 ATMs Site Preparation booksets. It also provides a planning checklist for site preparation activities and NCR Site Preparation Services contact details.
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ENVIRONMENTAL REQUIREMENTS
For the ATMs to function correctly, the site at which they are to be installed should meet the following environmental requirements.
Normal Operating Range (22, 22e, 25, 26, 28, 31 and 36)
Refer to the appropriate environment(s) below for the ATM being installed.
Interior Environment SelfServ 22, 22e, 25, 26, 31 and 36 Vestibule Environment SelfServ 25, 26 and 36 SelfServ 25, 26 and 36 Exterior Environment SelfServ 28 Without Airconditioner With Airconditioner
10C to 40C (50F to 104F) See Note 1. 20% to 80% see Note 2. 26C (79F) max.
-35C to 50C -35C to 40C -35C to 50C (-31F to (-31F to (-31F to 122F) 104F) 122F)
10% to 100% 10% to 100% 10% to 100% 10% to 100% 26C (79F) max. 26C (79F) max. 26C (79F) max. 26C (79F) max.
Note 1: For SelfServ 25 and 26 ATMs, if severe environment is fitted, the minimum temperature is 0C (32F). Note 2: For exterior through the wall ATMs, the humidity inside the building is restricted to a maximum of 30% at an outside temperature of -35C (-31F), with a linear relationship between temperature and humidity to a maximum humidity at 0C (32F).
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10% to 90%
5% to 95%.
Note: If an uninterruptible power supply (UPS) is fitted to the ATM, the temperature during transit should not drop below -15oC (15oF).
10% to 95%.
Barometric Pressure
Operating and transit limits 105 kPa (15.2 lb. F/in.) to 70 kPa (10.2 lb. F/in.) Equivalent altitude Up to a maximum of 3000 m (9842.52 ft)
EMC Directives
Emission Standards
The ATM complies with the following requirements for radiated and conducted emissions:
EN 55022 (1998) Class A FCC 47CFR Part 15. Class A CISPR 22 Class A AS/NZS 3548 Class A GB 9254 Class A
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EN 61000-3-2: 2000, Mains harmonics, Class A EN 61000-3-3: 1995/+A1: 2001, Mains flicker.
Immunity Standards
The ATM complies with the following requirements for radiated and conducted immunity:
As per the requirements of EN55024, the ATM complies with the requirements of the following normative Immunity Standard:
EN 61000-4-2 Electrostatic Discharge EN 61000-4-3 Radiated RF EN 61000-4-4 Electrical Fast Transient/Burst EN 61000-4-5 Surge EN 61000-4-6 Conducted RF EN 61000-4-8 Power Frequency Magnetic Field EN 61000-4-11 Voltage Dips/Short Interruption.
Safety Directive
EN 60950-1: Information Technology Equipment - Safety. EN 60950-22: 'Information Technology Equipment - Safety Equipment Installed Outdoors (SelfServ 28 only).
Acoustics
The acoustics sound power does not exceed:
65dB(A) when idle 68dB(A) when operating. 78 dB(A) operating with air conditioner (SelfServ 28 only)
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Heat Dissipation
The NCR SelfServ product range is a flexible hardware platform. NCR recommends that actual power measurements are taken and used to establish the heat dissipation for specific hardware configurations. These measurements should include any custom or third party features. Where specific measurements are not available then, as a guide, 760 KJ/hour can be used as an indicative heating load. This figure is based on an ATM in idle mode, with a medium to high feature functionality configuration. Note: Heat dissipation figures are largely unaffected by transactional rates.
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AC Power Requirements
The maximum current requirements at the stated input voltages are:
The maximum inrush current is 100A. Note: For terminals with deposit devices be aware that, in the event of a power failure, there is the potential for customers cash to be retained in the device. For this reason NCR does not recommend running an ATM with deposit devices without an Uninterruptible Power Supply (UPS).
Power Cable
The ATM is supplied either as a 120V or a 220-240V unit. 120V ATMs are supplied with a power cable fitted with a NEMA type 5-15P power source connector. 220-240V ATMs are supplied with an unterminated power cable. Information about suitable power connectors is supplied with the accessories. Note: The SelfServ 22e does not have a power disconnect device (on/off switch). An easily accessible, switchable, mains socket must be provided to allow safe isolation from the power supply, resetting and power cycling of the ATM. The power cable supplied is 3 m (9.8 ft) in length. If it is necessary to increase this length to meet site requirements, then the extension must satisfy local or country regulations. Power connectors must be wired as shown below.
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WARNING
This equipment must be earthed.
1 2 3
Note: The annotations within brackets are included to comply with United Kingdom legislation and refer to the markings on United Kingdom three pin plugs.
Grounding Requirements
The ATM operates from a single phase, 3 wire supply; live, neutral and ground. The power requirements of this unit will normally permit it to operate within existing wiring configurations and from existing branch mains outlets providing: 1. Where the supply is provided from a general purpose distribution panel, then the other branch circuits from this panel must not be used to support heavy inductive loads such as air conditioners, elevators, microwave ovens, and so on. Nor may such equipment be operated on the same branch circuit as the ATM. 2. If using distribution panels, all branch circuit grounding conductors must be connected to an insulated terminal strip in the distribution panel. The grounding conductor from the distribution panel to the building ground point must be at least equal in size to the power conductor necessary to supply the NCR system. Note: The building ground point can affect data integrity. For additional information refer to the Data Line Transient Protection section of this book.
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AC Power Requirements
The maximum current requirements at the stated input voltages are:
The maximum inrush current requirements at the stated input voltages are:
Note 1: Power to the ATM is to be a dedicated 15A service. Note 2: The ATM must comply with local code requirements and be protected with a 15A circuit breaker.
AC Wiring Details
Dedicated 15A Service
The NCR SelfServ 28 ATM must have a dedicated 15A service.
Distribution Panel
The distribution panel must be free of heavy start loads and other electrically noisy equipment (such as air conditioners, welders, and paper shredders). A dedicated panel is not required.
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Power Cable
The ATM is a fixed wire product and is not supplied with a power cable. The Selfserv 28 ATM is connected to a dedicated 15A circuit via a terminal block connector.
WARNING
The cable used to connect to the ATM must have copper conductors and must comply with local code requirements.
WARNING
This equipment must be grounded (earthed).
Grounding Requirements
The Selfserv 28 ATM operates from a single phase, 3 wire supply; live, neutral and ground. The power requirements of this unit will normally permit it to operate within existing wiring configurations and from existing branch mains outlets providing: 1. Where the supply is provided from a general purpose distribution panel, then the other branch circuits from this panel must not be used to support heavy inductive loads such as air conditioners, elevators, microwave ovens, and so on. Nor may such equipment be operated on the same branch circuit as the ATM. 2. If using distribution panels, all branch circuit grounding conductors must be connected to an insulated terminal strip in the distribution panel. The grounding conductor from the distribution panel to the building ground point must be at least equal in size to the power conductor necessary to supply the NCR system. Note: Specifically, the following grounding requirements must be provided:
Isolated grounding for each NCR ATM. Insulated ground conductors to the building service ground point. Isolate the ground conductors from all conduit, panels and neutrals. The ground wire and neutral are tied together only at the building entrance, or a derived source such as a transformer. IG (isolated ground) receptacles. Do not tie the receptacle ground lug to the conduit, armoured cable sheathing, or building frame. Do not use a ground conductor for more that one branch circuit. All units in a power chain have their grounds connected through the power cables.
Note: The building ground point can affect data integrity. For additional information refer to the Data Line Transient Protection section of this book.
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Customer Responsibilities
The customer must make sure of the following:
Power is from a separate dedicated source and is not tapped into the ATMs dedicated 15A circuit (which is required to provide power to the ATM only) Surround/topper, or other equipment, is not plugged onto the internal AC outlet or power bar (if fitted) If power is routed internally through the ATM, it is routed safely and securely and does not interfere with any internal module functions Note: NCR recommends external routing.
All applicable codes, regulations and laws (including but not limited to electrical, building, safety and health, disabilities) are met The environmental requirements of the system/unit are met.
CAUTION
The power cable must be connected by a certified electrician.
NCR Responsibilities
NCR Corporation is not responsible for any modifications or wiring of this equipment. Such modifications may void the customers authority to operate the equipment. The correction of interference caused by such modifications will be the responsibility of the customer.
Recommended Wiring
It is recommended that power to the surround/topper be routed externally, outside of the ATM, ensuring all codes, regulations and laws are met. Electrical conduit may be attached to the outside of the ATM. The power must be from a dedicated source separate from the ATM.
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The following illustrations show two examples of correct external wiring methods.
Power is routed externally from a dedicated source separate from the ATM
Topper Blank There is a topper blank plate fitted to the top of the ATM. This access
point can be used for topper wiring subject to the disclaimer above.
See the NCR SelfServ 28 ATM Installation Guide (B006-6786) for details.
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COMMUNICATIONS REQUIREMENTS
Voltage transients, line noise, surges, sags, impulses, and spikes may be experienced routinely or sporadically. When such phenomena occur, the use of protective devices, as described in this book, may be required to ensure proper operation of the equipment. It is the responsibility of the customer to assure that all installation preparations are complete and in compliance with NCR specifications and requirements and with all national, state or local telephone and telegraph regulations and laws. Note: External communications cables are not supplied with the ATM. If these cables are required, it is the customers responsibility to have them installed. The specifications for these cables are supplied in the following sections. When producing cables allow for the following amount of cable within the ATM:
ATM Length of cables
2.4 m (7.9 ft) (see Note) 2.9 m (9.5 ft) 2.5 m (8.2 ft) 2.4 m (7.9 ft) 2.9 m (9.5 ft) 2.9 m (9.5 ft) 1.6 m (5.3 ft)
12.2 m (40.0 ft) 12.2 m (40.0 ft) 12.2 m (40.0 ft) 12.2 m (40.0 ft) 12.2 m (40.0 ft) 12.2 m (40.0 ft) 15.24 m (50.0 ft)
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1. Connector, 25 way (NCR part no. 006-0005897). 2. Terminal wire, male (NCR part no. 009-0002642). 3. Cable, multiconductor (NCR part no. 007-8907033). 4. Connector (determined by remote device). 5. Shell hood (NCR part no. 006-1500038). 6. Screw retainer (NCR part no. 601-0101584). 1 2 3 4 5 6 7 8 15 17 18 20 22 24 25 CHASSIS GND TD.V RD.V RQS.V RFS.V DSR.V SIG.GND RLSD.V TSET.V RSET.V WCA.V DTR.V CI.V EXT SET.V WIN.V
At the required point (see below) from the ATM end of the cable, remove a 40 mm (1.6 in.) section of the outer sleeve, taking care not to cut through the cable shielding.
40 mm (1.6 in.)
Dimension
SelfServ 25
SelfServ 22e
SelfServ 28
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1. Connector, 9 way (NCR part no. 006-0010488). 2. Terminal wire, female (NCR part no. 009-0002640). 3. Cable, multiconductor (NCR part no. 007-8907033). 4. Connector (determined by remote device). DCD RXD TXD DTR S-GND DSR RTS CTS RI Shielding Shielding
1 2 3 4 5 6 7 8 9
1 2 3 4 5 6 7 8 9
At the required point (see below) from the ATM end of the cable, remove a 40 mm (1.6 in.) section of the outer sleeve, taking care not to cut through the cable shielding.
40 mm (1.6 in.)
Dimension
SelfServ 22
SelfServ 22e
SelfServ 28
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At the required point (see below) from the ATM end of the cable, remove the required amount of the outer sleeve, taking care not to cut through the cable shielding.
B
Dimension
All ATMs
A B
If you need to shorten the cable, proceed as follows: 1. Remove the cover from the remote status indicator unit. 2. Disconnect the four leads from the indicator, that is E1, E2, E3 and E4.
Red Yellow Green (Green) E1 (Red) E2 (White) E3 (Black) E4
3. Cut the cable to the required length and strip the four wire ends. 4. Connect the wires to the correct terminals. 5. Replace the status indicator cover.
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1. Connector, 25 Way (NCR part no. 006-0005896) 2. Terminal, wire, female (NCR part no. 009-0002640) 3. Cable, multiconductor (determined by the alarm installed). 4. Connector (determined by remote device). 5. Shell Hood (NCR part no. 006-1500038). 6. Screw retainer (NCR part no. 601-0101584).
At the required point (see below) from the ATM end of the cable, remove the required amount of the outer sleeve, taking care not to cut through the cable shielding.
B
Dimension
All ATMs
A B
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1. Connector, 2 way Mate-N-Lock (NCR part no. 007-9814285). 2. Terminal wire, male (NCR part no. 007-2009663). 3. Cable, multiconductor (NCR part no. 006-5800006). 4. Connector (determined by remote device). 1 2 RL1 RL2
At the required point (see below) from the ATM end of the cable, remove the required amount of the outer sleeve, taking care not to cut through the cable shielding.
B
Dimension
All ATMs
A B
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Pin 1
Pin 8
1. Connector, 8 pin (NCR part no. 006-8800237). 2. Cable, category 5 shielded (NCR part no. 006-8800387). 3. Connector (determined by remote device).
At the required point (see below) from the ATM end of the cable, remove the required amount of the outer sleeve, taking care not to cut through the cable shielding.
40 mm (1.6 in.)
Dimension
Rear Access SelfServ 22e Front Access SelfServ 22 and and SelfServ 25 SelfServ 22 SelfServ 26
SelfServ 28
SelfServ 31 and SelfServ 31 and SelfServ 36 SelfServ 36 without UPS with UPS
Not required
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Dissipate energy to match the appropriate application categories as defined by ANSI/ IEEE Standard C62.41, Guide on Surge Voltages in Low-Voltage AC Power Circuits. Be of the voltage limiting (clipping), or tracking filter type. The suppressor must not clamp the voltage to zero, and must self-recover after the passage of the transient. The suppressor may be of the hybrid type construction that makes use of various technologies in order to meet speed and dissipation requirements. Exhibit a short circuit mode upon its failure, thus providing a positive indication of its failure such as a blown fuse or tripped breaker Be listed by the accepted safety organization for the country involved (e.g. UL, CSA, VDE, ETL, etc.) and the installation must conform to local, state, and national electrical codes and regulations.
Comparable to IEC No 664 Category
Location Category
Transient
Waveform
Amplitudes
III
IV
Volts = 1.2 x 50 s Current = 8 x 20 s and 0.5 Rise - 100 kHz Ringwave Volts = 1.2 x 50 s Current = 8 x 20 s
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Be of the self-recovering voltage limiting type. Exhibit a short circuit mode upon its failure to ensure a positive indication of its failure. Insert minimum inductive and capacity loading at the operating frequency. Be installed in accordance with all applicable local, state, and national electrical codes and regulations. Protect the data port from damage in the presence of a data line transient event as defined in IEC Standard 1000-4-5 (formerly IEC 801-5).
Note: NCR provides a full line of both AC power and data line transient surge suppressors to protect your SelfServ ATM and reduce costly downtime and extend the life of the ATM Solution. For sizing and product information, please call NCR Site Preparation Services at the numbers shown at the end of this section.
UPS (Uninterruptible Power Systems) Provides battery backup for power outages and brown-outs Includes AC and data line surge protection If needed, certain models provides basic voltage regulation Small size provides easy installation. Line Conditioners/Filters Incorporates an isolation transformer or filter that provides 100% isolation from disturbances on the incoming AC power line Removes EMI/RFI noise that cause equipment lockups Reduces common mode noise issues and surges / transients Significantly reduces POS downtime and component failure. Transient Voltage Surge Suppressors Provides protection from catastrophic AC surges/transients Provides data line protection from catastrophic surges that can migrate onto the data line and network.
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USA and Canada Europe, Middle East and Africa Caribbean and Latin America Asia Pacific
+1 800 257 0458 +97 1501405904 or 919-228-2412 (US) +55 21 2540 0058 +91 93-80291285
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Select site and make scaled floor plan Ensure correct environmental conditions Establish all contractor and vendor related schedules Check communication line requirements Plan application development Check floor plan and make any alterations Install additional electrical outlets (if required) Prepare site for data communication Arrange for designing and printing of overlays/ decals Order technical publications Order media supplies Plan operator training (optional) Ensure data communications equipment is installed and tested Ensure installation accessories are available
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REVISION RECORD
Date Page Description of Change
March 2010
Back Various
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