Qualitative Reesarch in Information Systems

Consultation is an important feature of research and, increasingly, researchers are required to work in partnership with stakeholders to increase the impact of their work. Our aim is to demonstrate what can be learned from the scholarship on, and practice of, member checking to facilitate productive knowledge exchange. Using dialogical analysis we explore three member check interactions from three different qualitative psychology projects focusing our analysis on difficult moments between researchers and participants conceptualised here as ‘sore spots’. We identify two major genres in these sequences: participant ambivalence and participant challenge. We then consider passages that allow us to explore a more theoretical understanding of these two genres in terms of the metaphor of portraits and mirrors. Overall, we outline how implicit epistemologies and theories of subjectivity (uncomplicated, blank, and complex) may be linked to the way in which stakeholders approach research. We also provide a map with regard to the theories within which member checks can be undertaken, associated research practices in terms of a range of researcher responses to stakeholder ambivalence and challenge, and implications of these moments for knowledge exchange for qualitative research but also for psychological science as a whole. We conclude that sore spots in knowledge exchange process can be productive opportunities of transformational validity.

Keywords: member check; knowledge exchange; research impact; dialogical analysis; participant validation

In this paper, we will argue that thought experiments can playa significant role in qualitative information systems research. We show the unique role that thought experiments can play in destroying existing belief systems within a community as well as how they can help creating new ones. Because thought experiments have to rely on existing data and concepts, they are particularly effective at providing the shift in perspective needed for a scientific revolution. In the paper, we analyze four thought experiments, relevant to information systems, to show how they are able to bring structure to a muddled discourse in a way that empirical, quantitative research cannot. We conclude with a discussion of the conditions necessary for effective thought experiments that will enable them to be convincing and challenging. In so doing, it is hoped that the result will be further clarity in the types of questions and answers that we should be exploring in the study of information systems. A. S. Lee et al. (eds.), Information Systems and Qualitative Research

An increasing interest is being shown, not least by IS researchers, in the socio-technical approach known as actor-network theory. The purpose of this paper is to assess the current and potential future contribution of the theory to IS research. A brief review of key concepts of the theory is given, some IS literature which uses the theory is described, and significant criticisms of the theory are examined in some detail. Finally, implications are drawn on the potential value of the theory for IS research in the future, with the broad conclusion being that it has much to offer in both theoretical and methodological terms. A. S. Lee et al. (eds.), Information Systems and Qualitative Research

Understanding how technical artefacts are created and used within organizations is a central aspect of the IS research discipline. The conduct of research in an organizational setting is thus a major issue for the IS community. A research framework for in-context IS research is presented and used to position purified and hybrid fonns of research method. From the framework, theoretical support for an action case research method is presented. The research framework is then used to describe and explain an IS research project from which a practice-based rationale for an action case method is argued. Characteristics of the action case method, a hybrid of interpretation and intervention, are described. Learning at three levels of analysis-concrete, general, and meta-is proposed as a way of re-A. S. Lee et al. (eds.

We examined 155 information systems research articles published from 1983 to 1988 and found that although this research is not rooted in a single overarching theoretical perspective, it does exhibit a single set of philosophical assumptions regarding the nature of the phenomena studied by information systems researchers, and what constitutes valid knowledge about those phenomena. We believe that a single research perspective for studying information systems phenomena is unnecessarily restrictive, and argue that there exist other philosophical assumptions that can inform studies of the relationships between information technology, people, and organizations. In this paper, we present two additional research philosophies for consideration-the interpretive and the critical-and for each we provide empirical examples to illustrate how they are used. We conclude by suggesting that much can be gained if a plurality of research perspectives is effectively employed to investigate information systems phenomena.

Understanding how technical artefacts are created and used within organizations is a central aspect of the IS research discipline. The conduct of research in an organizational setting is thus a major issue for the IS community. A research framework for in-context IS research is presented and used to position purified and hybrid fonns of research method. From the framework, theoretical support for an action case research method is presented. The research framework is then used to describe and explain an IS research project from which a practice-based rationale for an action case method is argued. Characteristics of the action case method, a hybrid of interpretation and intervention, are described. Learning at three levels of analysis-concrete, general, and meta-is proposed as a way of re-A. S. Lee et al. (eds.