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2-motivation-pss-e

The process of motivation in a nutshell, by René Rupert 1 For leaders and managers, to motivate means creating favourable conditions for employees to spend their energy on the project of the company. 2 Employees spend their energy on projects that drive their perceptions (P) towards their aspirations (A). 3 Hence, leaders and managers must know about P and A for best convergence. 4 HR indicators on managers’ dashboards are compiled from judgments (J), the result of employees comparing P and A, none of which is explicit. J is subjective and provides information, “good or bad”. Good decisions only can be made, basing on objective information. 5 Hence leaders and managers are missing the information they would need to motivate their people. They have no chance to succeed, unless they are clear sighted, very close to their people and relatively free to make decisions. Suggested response to help managers: to visualize P and A of employees, and their target values, P and A that would be best to address the complexity of work. Then, management becomes more of a deductive task and less of an intuitive and political game: decision makers and unions can see and agree on what will make the organisation move ahead. RUPERT CONSULTING & SERVICES www.rupertconsulting.com Copyright © RC&S 2011 - all rights reserved