RESEARCH ON SOCIAL WORK PRA
10.1177/1049731504269581
CTICE
Gilgun / FOUR CORNERSTONES OF EVIDENCE-BASED PRACTICE
The Four Cornerstones of
Evidence-Based Practice in Social Work
Jane F. Gilgun
University of Minnesota—Twin Cities
The purpose of this article is to place evidence-based practice within its wider scholarly contexts and draw lessons
from the experiences of other professions that are engaged in implementing it. The analysis is based primarily on
evidence-based medicine, the parent discipline of evidence-based practice, but the author also draws on evidencebased nursing and evidence-based social work in the United Kingdom. It was found that the experiences of other
practice professions have a great deal to offer social work practice. Similar to medicine, nursing, and our British colleagues, U.S. social work practice will benefit from increased research activity, more widespread availability of
reviews of research, on-line resources, and many more training opportunities. Similar to nursing administrators,
social work administrators have the responsibility to allow social work practitioners the time and training to become
familiar with research relevant to their practice.
Keywords:
evidence-based practice; evidence-based medicine; philosophies of science
Evidence-based practice (EBP) is having a major impact
in medicine, nursing, and other health care professions,
both in the United States and internationally (Ciliska,
DiCenso, & Cullum, 1999; Drake, 2003; Ferguson, 2003;
Gambrill, 1999, 2001; Gray, 2002; Nathan & Gorman,
2002; Sheldon, 2001; Webb, 2001). Within social work,
EBP is influential in some English-speaking countries,
such as England and Australia. In the United States, EBP
in social work is in its early stages. Some recent publications describe its possibilities (Gambrill, 1999, 2001),
advocate for standards (Rosen & Proctor, 2002), and suggest cautions (Witkin & Harrison, 2001). Though helpful,
these articles do not place EBP within its contexts. In addition, these authors do not draw lessons from the experiences of other professions with EBP. The purpose of this
article is to present such an analysis and learn from the
experiences of others. I based my analysis primarily on
evidence-based medicine (EBM), the parent discipline of
EBP, but I also draw on evidence-based nursing and
evidence-based social work in the United Kingdom.
From my analysis and reflections on the nature of
social work practice, I conclude that EBP in social work
rests on four cornerstones: (1) research and theory; (2)
practice wisdom, or what we and other professionals have
Author’s Note: Correspondence concerning this article should be addressed to
Jane F. Gilgun, Ph.D., LICSW, School of Social Work, University of Minnesota,
Twin Cities, 1404 Gortner Ave., St. Paul, MN 55108; e-mail:
[email protected].
Research on Social Work Practice, Vol. 15 No. 1, January 2005 52-61
DOI: 10.1177/1049731504269581
© 2005 Sage Publications
52
learned from our clients, which also includes professional values; (3) the person of the practitioner, or our
personal assumptions, values, biases, and world views;
and (4) what clients bring to practice situations. In addition, based on my readings on the philosophy of science,
I view evidence from any source as provisional, meaning
understandings are open to modification as new evidence
unfolds (Popper, 1969; Shaw & Shaw, 1997). Finally, I
show that falsification—that is, a willingness to seek
information that challenges our own understandings and
an openness to contradictory evidence—is central to
EBP in social work. Processes of falsification lead to
inclusiveness and are a check on bias and blind spots,
which is one of the main purposes of a scientific
approach and a goal of EBP (Sheldon, 2001).
EBM
EBP originated within the medical school of
McMaster University, Toronto, in the early 1990s
(Evidence-Based Medicine Working Group [EBMWG],
1992). By definition, EBM involves the conscientious,
explicit, and judicious application of best research evidence to a range of domains: clinical examinations, diagnostic tests, prognostic markers, and the safety and efficacy of interventions whose purposes may be
therapeutic, rehabilitative, or preventative, with therapeutic interventions understandably getting most of the
attention.
Gilgun / FOUR CORNERSTONES OF EVIDENCE-BASED PRACTICE 53
Besides best research evidence, EBM has two other
elements: clinical expertise and patient values (Sackett,
Straus, Richardson, Rosenberg, & Haynes, 2000; Straus
& McAlister, 2000). Currently, EBM focuses primarily
on locating and evaluating research evidence. In efforts to
foster the application of best evidence to medical practice, medical groups have developed journals and online
resources that provide practice guidelines, reviews of
research, and bibliographies (Bigby, 1998; Guyatt et al.,
2000; McAlister, Straus, Guyatt, & Haynes, 2000;
Sackett et al., 2000; Slawson, Shaughnessy, & Barry,
2001). Centers for EBM in a range of specialties exist
throughout the world, most of which have Web sites. The
EBMWG Web site (www.cebm.utoronto.ca) continually
updates EBM (Sackett et al., 2000).
EBM is laid out in a neat and orderly way, with a painstakingly described set of five steps that compose its practice, a list of questions to answer when following each of
these steps, flow charts, a classification of evidence in
terms of its relevance and value, and careful descriptions
of blind, randomized clinical trials (RCTs) as the gold
standard for deciding the efficacy of interventions
(Guyatt et al., 2000; Sackett et al., 2000; Straus & Sackett,
1998). RCTs are called experimental designs in the social
sciences.
EBM relies heavily on quantitative indicators, such as
confidence intervals, effect size, experimental event rate,
control over event rate, and number needed to be treated
to prevent one event. Guyatt et al. (2000) for the EBMWG
recommended the quantification of both evidence and
values, stating this is “the most rigorous approach to making recommendations” (p. 1839). Evidence about diagnosis, prognosis, or harm can arise from other forms
of research besides RCTs, including case studies and
qualitative research (Berg, 2000; Glasziou, 1998;
Godlee, 1998; Straus & McAlister, 2000). Evidence
about the efficacy of interventions whose face validity is
self-evident and whose withholding poses ethical issues
do not require RCTs (Ellis, Mulligan, Rowe, & Sackett,
1995). Face validity means expert practitioners conclude
that the intervention works and meets ethical standards.
EBM requires giving up procedures and tests when
evidence suggests that new approaches are safer, more
efficacious, and accurate. For example, the cause of stomach ulcers was once thought to be stress or spicy foods,
whereas today there is strong evidence that bacteria are
the causative agents (Forman et al., 2001). As a result,
treatment for stomach ulcers has changed.
Research-based evidence informs but does not replace
clinical expertise, which is the basis of judgments as to
how research findings are used with individual clients
(Guyatt et al., 2000; Sackett, Rosenberg, Gray, Haynes, &
Richardson, 1996). Clinical expertise is the knowledge
physicians have accumulated through their medical practice in identification of patient’s state of health, in diagnosis, and in the assessment of individual risk factors and
potential benefits of possible interventions.
In addition to clinical expertise, the application of
research evidence to individuals requires knowledge
of patients’ values (Guyatt et al., 2000). Patients’ values
include the expectations, concerns, and preferences that
patients bring with them. In using the term patient values,
EBM has joined itself to person-centered medicine
(PCM), where the term patient values is a core concept
(Singer & Todkill, 2000). PCM is based on humanistic
perspectives related to the work of Balint (1964), Rogers
(1951), and nursing theorists Neuman and Young (1972),
among others. A key aspect of PCM is the understanding
and accommodation of patient values in clinical practice
and the need for practitioners to be aware of their own values (Singer & Todkill, 2000).
Challenges Confronting
EBM
As this discussion suggests, contemporary EBM is a
rational-technical model that also recognizes humanistic
issues related to practice. Though clinical expertise and
patient values are elements, the handbook on the practice
of EBM (Sackett et al., 2000) and many other writings
specific to EBM (cf., Browman, 2001; Friedland, 1998,
Geyman, Deyo, & Ramsey, 2000; Guyat et al., 2000)
focus attention on locating, evaluating, and applying
research to clinical problems, with special emphasis on
therapeutic interventions.
Members of the EBMWG acknowledge that EBM has
limitations (Guyatt et al., 2000; Sackett et al., 2000;
Straus & McAlister, 2000). Limitations include not only
underconceptualizations of patients’ values and of physicians’ clinical expertise, but also of how the personal perspectives of physicians affect clinical practice. The challenges that physicians confront in locating and using
research evidence also limit the effectivenes of efforts to
make medicine more evidence-based, meaning based on
research. Finally, the effectiveness of EBM is difficult to
document, though the importance of applying research
evidence to practice is widely acknowledged as selfevident.
Underconceptualization of patients’ values. At present, the EBMWG has expended little effort toward delineating the implications of what it means to incorporate
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patients’ values. For example, Sackett et al. (2000) interrupted their step-by-step description of EBM by briefly
discussing the importance of patients’ experiences of
medical treatment. They pointed to the capacities of qualitative research to shed light on “patients’ feelings, ideas
and wider experience rather than measuring objective
outcomes” (p. 21). Nurse-researchers, they said, have
taken the lead in bringing qualitative understandings into
the health sciences. For the originators of EBM, the integration of findings from qualitative research “is one of the
major challenges in EBM” (p. 21). Evidence of an underutilization of qualitative research is shown in a comparison of two journals that publish summaries of articles
published in leading journals, Evidence-Based Nursing
and Evidence-Based Medicine. The nursing journal has a
section on qualitative research and the medical journal
does not.
Many groups and individuals, beyond those who are
members of the EBMWG, are moving toward enlarging
understandings of patients’ values. As stated earlier, by
using the term patient values, the EBMWG has joined
EBM to PCM, which involves careful exploration of
patients’ experiences with illness. This includes impact
on daily personal and family functioning and on families’
and patients’ expectations about what ought to be done
medically. The goal is to find common ground with patients and respond to patients’ unique concerns (Singer &
Todkill, 2000; Stewart et al., 2000).
Being patient-centered is a core value for many physicians, and it contrasts with medicine that is illness centered or doctor-centered. The pragmatic and humanistic
bases of patient-centered care is summed up in Hart’s
(1995) statement that health is the product of health care,
and patients are one of the producers, not simply customers. Some physicians are advocating more sensitivity to
patients’ religious and cultural values, expectations,
and preferences; an example is the work of Ellberby,
McKenzie, McKay, Gariépy, and Kaufert (2000) on
aboriginal cultures in Canada.
The person of the physician. Epstein (1999) responded
to gaps in the conceptualization of EBM by proposing the
concept of mindfulness as a bridge between PCM and
EBM. Mindfulness directs attention to both practitioners’
and patients’ values and beliefs. It posits that physicians
must be aware of their own cultural and religious values if
they are to be responsive to patients. Thus, Epstein
focused primarily on the person of the physician and on
mindful practice. Mindful practitioners seek self-knowledge because, without it, physicians cannot practice
“core values in medicine, such as empathy, compassion,
and altruism” (Epstein, 1999, p. 836).
Mindful practice also draws on many sources of information. Its goals are “compassionate informed action in
the world,” the use of a “wide array of data,” “correct decisions,” understanding the patient, and the relief of suffering (Epstein, 1999, p. 838). Besides the person of the
physician, mindful practice encompasses patients as persons with whom physicians form relationships. Values in
mindful practice include both “ethical self-awareness”
that shape medical encounters and “technical self-awareness,” which leads to “self-correction” during the course
of doing medicine (p. 836). Mindful practitioners also
recognize the uncertainty and ambiguity inherent in clinical practice and research evidence. Problem-solving and
the capacity to challenge one’s own assumptions and
prejudices characterize mindful practice.
Epstein (1999) noted that clinical expertise is often
based on tacit knowledge, where clinical actions and
decision making stems from unarticulated premises and
understandings. Mindful practice will help make the
implicit more explicit, and, as is widely recognized, tacit
knowledge is characteristic of practice. Ideas related to
tacit knowledge in professions is quite different from a
rational, quantified model represented by EBM. Practice
can be messy, subjective, and ambiguous (Parton, 2000).
Still, relevant research evidence is of obvious importance,
as is widely acknowledged among commentators on
EBM.
Epstein (1999) has a lot of company in his quest to
highlight the importance of the person of the physician.
Sweeney, MacAuley, and Gray (1998) coined the term
“personal significance,” referring to the meanings doctors and patients bring to bear in making decisions about
courses of actions. In their analysis, doctors’ logical
thinking, intuition, personal background, and personal
experience influence clinical decision making. As doctors gain in experience, the processes that organize their
practice become more a matter of “script recognition”
and “historical pattern analysis” rather than primarily
rational and analytic (p. 135).
Another example is documented in the pages of
MSJAMA, the online student publication of the American Medical Association. The poetry page is a regular
feature. One of the poems in the January 2000 issue is a
meditation of an African American medical student on
the ebony-skinned cadaver she was about to dissect
(Whyte, 2000). This same issue has essays entitled “Pain,
Suffering and Meaning” (Magid, 2000b), “Developing
Tolerance for Ambiguity” (Magid, 2000a), “Narrative
Gilgun / FOUR CORNERSTONES OF EVIDENCE-BASED PRACTICE 55
and Illness” (Yom, 2000), and “The Sick Role in Literature and Society” (Christopoulos, 2000).
provide competent medical care, a view that Upshur,
Smith, and Epstein (1999) represent.
The nature of evidence and the nature of practice.
Notable is Epstein’s (1999) perspectives on the nature of
evidence. He stated that the “knowledge, skills, values,
and experience” that “seasoned practitioners” bring to
bear on clinical decision making is “a different kind of
evidence” (Epstein, 1999, p. 834). In this framework,
clinical judgment becomes an interpretive process that is
both science and art, the art related to processes of bringing together these many kinds of evidence to make decisions. Others, too, acknowledge medical practice as an
art, as when Guyatt et al. (2000) stated that clinical decisions “involve an implicit consideration of the relevant
evidence, an intuitive integration of the evidence, and a
weighing of the likely benefits and harms” (p. 1836).
Godlee (1998) cited Clasziou’s case study as an example
of the art of using research evidence in particular cases, in
this instance, to solve the mystery of a nonsmoking
woman’s 20-year cough.
Epstein’s (1999) views of what constitutes evidence
differ markedly from definitions in EBM, which in most
cases implies that the term applies only to research evidence. The EBMWG and other proponents have no formal definition of evidence (Upshur, 2001). When the
term is defined in medicine, its scope varies from narrow
to broad. Miettinen (1998) defined evidence as “the published report of a single piece of original research”
(p. 215). Evidence in this sense is that which is produced
by a scientific study. On the other hand, Goodman and
Royall (1998) offered a broader definition: “evidence is
the basis on which we derive inferences” (p. 1568). This
view is close to dictionary definitions: “1. The data on
which a judgment can be based or proof established. 2.
That which serves to indicate” (American Heritage Dictionary, 1976, p. 249).
Some have found that medical practice can accommodate both the systematic, mathematical, and precise understandings of what EBM considers scientific evidence,
as well as the more interpretive, ambiguous, personalized
evidence that arises in patient-physician interactions. For
example, Upshur (2001) noted, “evidence in health is neither exclusively abstract, mathematical, and general nor
narrative and particular, but is a mediation and interaction
of both types of knowledge” (p. 11). Smith (2001) integrated patient-centered interviewing with evidencebased approaches. Depending on the medical situation,
one type of knowledge may carry more weight than
another. In general, however, some medical practitioners
believe both types of knowledge can work together to
Underconceptualization of personal bias in clinical
decision making. For Epstein (1999), mindful critical
reflection can help identify and manage personal bias.
Such a stance includes developing capacities for challenging assumptions and preferred ways of viewing the
self, others, and the world. Other physicians, such as
Green (2001), also recognize a variety of types of bias,
such as “optimistic bias,” or the belief that our interventions are more effective than actuality—also known as
seeing what is not there—and “advocacy bias,” which is
the desire of researchers to see positive results (p. 471).
Guyatt et al. (2000), as part of the EBMWG, on the other
hand, stated that the systematic following of the steps of
EBM can protect against bias. They appear to overlook
the possibility that personal perspectives shape interpretations of even the most rigorous research and the most
painstakingly followed procedures, as Green suggested.
Limitations of research evidence. The EBMWG and
the wider practice and academic communities recognize
the limitations of research evidence, while, at the same
time, they stress the obvious value of using evidence
when it is available. Research evidence can be inconclusive, contradictory, controversial, nonexistent, and
difficult to apply to individual cases (Godlee, 1998;
McAlister et al., 2000; Sackett et al., 2000; Strauss &
McAlister, 2000). Controversies about the efficacy of
treatment are common. An example is the questioning of
the evidence supporting mammography (Woolf, 2000).
The unsettled nature of research evidence, as Sackett et al.
(2000) noted, is not specific to EBM but is universal to
applied and basic science.
When research evidence is unavailable or inconclusive, physicians are operating in a grey zone that requires
the use of “clinical experience and reasoning (based on
principles derived from basic scientific research)”
(Strauss & McAlister, 2000, p. 838), though they did not
specify what these principles might be. Such situations
generate “a supremely pragmatic agenda for applied
health research” (Sackett et al., 2000, p. 8), which puts a
positive perspective on a lack of research evidence, a
serious issue.
Some physicians are concerned about the emphasis in
EBM on medical outcomes for individuals, without also
taking into account social and economic conditions such
as poverty and its consequences (Macleod, Gill, & Smith,
1999). These conditions lead to more illness and premature death among the poor than among the better off.
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Medical research that takes social conditions into account
may provide the kinds of evidence that will improve
health care among the poor.
Who funds medical research also generates wide discussion. For example, Dieppe, Chard, Tallon, and Egger
(1999) noted that pharmaceutical companies have undue
influence not only on what medical conditions and interventions are researched but also on how likely the
research is to be published. Dieppe et al. suggested that
doctors consult with patients to decide which interventions are to be researched and then look for means of
funding such research.
Efficacy of interventions and cost. EBM may raise the
cost of care (Sackett et al., 1996) because of its emphasis
on efficacy. The most efficacious treatments may be expensive. When costs of patients’care comes from government sources or insurance companies, where funds are
finite, this raises ethical issues. If a great deal of money is
expended for a relatively small number of patients, questions arise as to how to provide for the large number of
other patients, whose care also is financed from limited
resources (Maynard, 1997). Conversely, if patients do not
receive care because of the expense, this is an ethical issue
as well.
Not using research when it is available. Searching for
best evidence can be time-consuming, even when physicians have training in locating, evaluating, and applying
research evidence (McAlister et al., 2000; Yew, 2001).
Proponents recognize this challenge and have developed
many online resources, as noted earlier, including the
Cochrane Database of Systematic Reviews, Medline, and
Best Evidence. Yet doctors sometimes do not use easily
accessed evidence (Estabrooks, 2001). Many factors
appear to affect take-up of new therapies, including both
patients’ and physicians’ perceptions that some medications are harmful, even when research evidence shows
they are not, physicians’ lack of direct exposure to the
efficacy of new treatments, and lack of promotion from
pharmaceutical companies because the treatments
generate little revenue (Greenhalgh, 2001.
Effectiveness of EBM. Ironically, there may be no way
of applying the gold standard of randomized clinical trials to evaluate the effectiveness of EBM. Such an experiment would involve random assignment into treatment
and control groups. The treatment group would receive
interventions based on research evidence, and the control
group would not. Instead, the control group would
receive interventions based on clinical expertise. Such
a study would be unethical. It would also have severe
issues with construct validity of both the treatment and
control variables (Cook & Campbell, 1979). Regarding
treatment variables, it would be impossible to isolate the
effects of research-based evidence from other possible
causes, such as clinical expertise and patients’ values and
expectations.
For the control variables, clinical expertise is an amalgam of what practitioners have learned from their clinical
experience, what they already know from research and
theories, and their own personal values and perspectives.
These confounding influences could not be disentangled.
The effectiveness issue may have to be decided on the
basis of logic. Few would argue that practitioners should
not use research evidence when it is available.
There are indicators that the teaching of EBM is having
positive influences, though evaluations, arguably, are in
early stages. For example, evidence-based teaching
methods in postgraduate medical education improves
performance more than traditional didactic methods
(Sackett et al., 2000). Yew (2001), on the other hand,
found in a small 3-year follow-up study that most graduates of a residency program did not use the skills of EBM
that the program emphasized. The pressures of time,
money, and family responsibilities were issues, as well as
finding internet resources unhelpful. Colleagues were the
usual sources of information because this was quick and
easy.
In addition, the Centre for Evidence-Based Child
Health, which has an extensive training program for pro-
Quality of databases and practice guidelines. In addition, online and journal resources have generated concerns in terms of quality, possible bias, and implications
for workload. Eisenberg (2000), a general practitioner,
found that new practice guidelines for the prevention of
coronary disease lowered the threshold for who is considered at risk and, thus, increased many times over the
number of office visits that the new guidelines required,
while having little, if any, identifiable impact on patients’
health. Drummond (2001) said these guidelines do not
take into account considerations related to race and ethnicity. Still, others worry about the quality of the information in some of the databases (Lyons & Khot, 2000). The
EBMWG both acknowledges and responds to concerns
(Strauss & McAlister, 2000). For example, the proponents of EBM recognized the difficulty of applying
research evidence to individual patient situations. The
editors of the British Medical Journal commissioned case
studies to show how the steps of EBM can be applied to
clinical practice (Godlee, 1998).
Gilgun / FOUR CORNERSTONES OF EVIDENCE-BASED PRACTICE 57
fessionals already in practice, has yet to evaluate the
effectiveness of their programs beyond a postprogram
evaluation. Finally, a study in a general hospital with university affiliations found that most clinical interventions
are based on best research evidence (Ellis et al., 1995),
whereas others wonder whether EBM is of value to academics, but practicing clinicians do not widely accept it
because of its emphasis on the written word and, consequently, the time it takes to “forage through a jungle of
information” (Slawson et al., 2001, p. 2100).
Summary
Proponents have devoted considerable expertise and
energy to EBM. They advocate for the application of
research evidence to practice, while upholding the centrality of clinical expertise and patient values. They have
developed several types of resources that make evidence
available to clinical practitioners, and they respond to
criticism in constructive ways. Who funds research and
what interest such funders have in the results are serious
ethical issues that merit much reflection and discussion in
social work.
Some physicians, who often are not strongly associated with the development of EBM, are helping to delineate underdeveloped elements of EBM, such as the implications of and meanings assigned to clinical expertise,
patient values, and the perspectives that physicians bring
to their practice.
EBM is a work in progress, with proponents open to
suggestions for improving its usefulness and efficacy. Its
practice is not fixed but is evolving as physicians and
other health care professionals gain experience in following its procedures (Browman, 2001; Straus & McAlister,
2000). There are many questions, including issues related
to quality of research evidence, on how to foster the use of
evidence when it is available, and on how to allocate limited resources. Nowhere within medicine are there calls
not to use research in practice. How to use research
evidence and what types of research that are available are
at issue.
Evidence-Based Nursing
The experiences of nurses with EBP are similar to
those of doctors, in terms of both optimism and cautions
(Hunt, 2001; Santy, 2000). Nursing is a profession of caring and emphasizes relationships and humanistic values
(orientations it shares with social work). In general,
evidence-based nursing follows the procedures of EBM
(DiCenso, Cullum, Ciliska, & Marks, 2000; Hamer &
Collinson, 1999). Similar to doctors, nurses have centers
for EBP throughout the world (Ciliska et al., 1999). The
application of research findings to nursing practice is of
unquestioned importance. Some have pointed out that
besides the obvious ethical obligation to use the best
available information, nursing as a profession will gain
both in influence and credibility if its practices are shown
to be grounded in research (Rafael, 2000). Nurses, however, appear to be more forthright about issues related to
RCTs, more openly critical of some of the assumptions of
EBM that many call positivistic, and more willing to
insist that management provide both time and resources
for nurses to pursue best evidence.
Many nurses are thinking about the implications of
nursing’s holistic philosophy for EBP. This holistic philosophy provided the context for other nurses to state that
much of EBP is based on positivistic assumptions that
is concerned with “what can be measured, touched, and
enumerated” (Hamer, 1999, p. 12). Hamer worried about
the potential for these assumptions to overlook experiences, feelings, and attitudes. She concluded that discussions and debates about EBP need to acknowledge that
the dominance of any one perspective could lead to the
exclusion of other perspectives that are actually integral
to patient care. In light of these holistic perspectives, in
addition, Rafael (2000) questioned whether the effectiveness of evidence-based nursing can ever be measured
because nursing effectiveness cannot be isolated from
“the therapeutic and caring relationship that is foundational to nursing practice” (p. 6). Santy (2000) pointed
out that nurses require training in how to evaluate the usefulness and applicability of research evidence to individual patients.
The editors of the journal Evidence-Based Nursing are
trying to be responsive to nursing’s holistic philosophy.
They include systematic reviews of research, results of
RCTs, and qualitative research as standard features of the
journal. They also stated that the best research designs are
those that fit research questions (DiCenso, Cullum, &
Ciliska, 1998).
Some nurses have pointed out that EBP is a form of
research utilization, a concern in nursing for more than
30 years (DiCenso et al., 1998; Hunt, 2001). As such, the
barriers to EBP are enduring. Nursing management has
major roles to play in lowering these barriers. These solutions to barriers include developing research that is accessible and meaningful to nurse practitioners, providing
training for nurses in the interpretation and application of
research, and providing nurses with the time and resources to search out best research evidence (DiCenso
et al., 1998; Hunt, 2001).
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Evidence-Based Social Work in the United Kingdom
Evidence-based social work is far more established in
the United Kingdom than in the United States. Not only
are there extended discussions of the implications and
meanings of EBP (Parton, 2000; Sheldon, 2001; Sheldon
& Macdonald, 1999; Sheppard, Newstead, DiCaccavo, &
Ryan, 2000; Webb, 2001), but the government has funded
a Centre on Evidence-Based Social Services that has
sponsored several studies with promise of relevance to
practice. According to the center’s Web site (http://www.
ex.ac.uk/cebss), these studies include the evaluation of
the effectiveness of foster parent training for reducing
disruptions, a review of French, German, and Italian
social work literature, and an evaluation of a family conferencing project.
Many of the issues that interest English social workers
are similar to those in medicine and nursing. For example,
there is recognition of the idea that choices of research
methods depend on what researchers want to know and
that experimental designs (or RCTs), when feasible and
well conducted, do provide the most valid tests of the
effectiveness of interventions. Other forms of research
are needed for other areas of social work practice, such as
the use of qualitative research for understanding clients’
situations (Sheldon & Macdonald, 1999). Sheldon and
Macdonald label debates on the merits of qualitative and
quantitative research as false. As in medicine and nursing,
English social workers, such as Sheppard et al. (2000) are
suggesting ways to create practice that acknowledges the
importance of research evidence, even when such evidence has large gaps and is patchy.
English social workers appear to have overlooked the
idea that EBP is composed of more than the application
of research evidence to practice. As both the nurses and
doctors have pointed out, the elements of EBP include
clinical expertise, clients’ perspectives, and the personal
perspectives that practitioners bring to situations, as discussed earlier. Despite this, the thinking of English social
workers contributes to a social-work specific form of
EBP.
DISCUSSION
This overview of EBM, evidence-based nursing, and
evidence-based social work in the United Kingdom gives
U.S. social workers a great deal to consider. Certainly, no
responsible social worker would state that we should not
use relevant research in our practice. When relevant
research is available, professional and personal ethics
require that we use it. For some conditions, there is clear
and convincing evidence that particular interventions are
effective (Nathan & Gorman, 2002). These interventions
tend to be those with a biological substrate, such as mental disorders, and are amenable to cognitive-behavioral
therapy in combination with medication.
Yet in work with clients, social workers need to know
far more than what is available in research reports. Therefore, in addition to relevant research, we have to depend
on values as represented in the National Association of
Social Workers Code of Ethics, theories, assumptions,
nonexperimental research, professional experience, and
personal experience, all of which is tailored to individual
client systems. Competent practitioners, therefore, draw
on a wide array of sources. They fit what they know to
client situations, and they change their assumptions and
approaches in response to clients’ responses to their
efforts.
Evidence is a term that has multiple meanings. In
EBM, evidence appears to be research evidence. On the
other hand, practitioners may see information that they
gain from interactions with clients as evidence as well.
For example, one of my former students used research
evidence to hypothesize that her young client must be suffering because he had experienced so many foster care
placements. When she asked him how he felt about being
in foster care, he jumped out of his chair, yelled at her for
prying, and left the room, slamming the door behind him.
She took this as evidence that indeed foster care placements are an issue for this young person but that she needs
to rethink her approach. Therefore, evidence derived
from sources external to individual clients, as well as evidence that emerges from interactions with clients, are relevant to social work practice. In every case, no matter
what, competent practitioners consider all sources of
evidence and then continually test and modify their
assumptions and actions in light of client responses.
EBP has much in common with issues of research utilization. Social work has contended with the challenges of
research diffusion and utilization for many years (Hertie
& Martin, 2000). Diffusion and utilization connect to
basic orientations to practice. Is social work best viewed
as a positivistic endeavor? Are clients responsive to prescriptive practice and expert systems? Few social workers
advocate the mindless application of prescriptions to
individual clients. Few social workers state that we
should not be reflective on our practice and on how our
personal views affect how we do our practice. Respect for
client preferences, wants, and cultures appears to be close
Gilgun / FOUR CORNERSTONES OF EVIDENCE-BASED PRACTICE 59
to universal. No social worker states that we should not
use research when it is available. No one can put up a
respectable argument that we should fly by the seat of our
pants and use untested assumptions on clients.
We do not have research for all of the issues thaT any
one client wants to deal with or is forced to deal with in
nonvoluntary situations. Social workers draw on multiple
sources. Based on my understanding of EBM, nursing,
British social work, and U.S. social work, I suggest that
there are four cornerstones of EBP in social work: (1)
what we know from research and theory; (2) what we and
other professionals have learned from our clients, or practice wisdom, which also includes professional values; (3)
what we, as social workers, have learned from personal
experience; and (4) what clients bring to practice situations. All four come into play and mutually affect each
other as we go about our daily work with clients. In sum,
EBP promotes a high degree of practitioner reflection and
mindfulness.
Because social workers bring the first three elements
into practice situations before they ever meet a new client,
they must be on guard not to impose these ideas on clients
but be ready, willing, and even eager for clients to falsify
their ideas and assumptions. Falsification involves the
development of hypotheses about situations and refutation and reformulation of these hypotheses by what
occurs in the situations. It makes sense for social workers
to have hypotheses about prospective clients based on
what they have learned from other practitioners, what
they know from research and theory, what they have read
in case records, and what they know in general about clients in similar situations. In addition, acknowledgement
of how personal values and viewpoints influence practice
is a hallmark of ethical practice. To connect with clients,
however, social workers hold these hypotheses lightly,
seeking to examine their fit and then modify them or even
discard them when working with clients. Discarding
leads to the formulation of new hypotheses, which then
are tested in interaction with clients.
Effective practitioners base their work on conceptual
frameworks drawn from the best available research and
theory and from practice experience—their own and what
they can learn from colleagues. In addition, they reflect
on their personal ideologies, values, and assumptions and
how they influence what we see and expect to see, how we
think, and how we respond to others. Often, our values,
beliefs, and assumptions derive not only from our interpretations of our interpersonal relationships but also from
what we absorb from popular culture, such as television,
movies, and print media, and from poetry, drama, novels,
art, and music. Our cultural heritage also affects our sense
of self and how we view the world, though we may not be
aware of these influences.
The experiences of other practice professions have a
great deal to offer social work practice. Like medicine,
nursing, and our British colleagues, U.S. social work
practice will benefit from increased research activity,
more widespread availability of reviews of research, online resources, and many more training opportunities.
Like nursing administrators, social work administrators
have the responsibility to allow social worker practitioners to have the time to become familiar with research relevant to their practice. Funders have a great influence on
whether this is possible. Unfortunately, with the massive
cutbacks in social services, social workers will be at the
mercy of contradictory pressures. On one hand, social
workers are enjoined to do EBP, and, on the other, they do
not have the time and resources to deepen their understanding of research relevant to their practice.
When social workers are steeped in relevant research,
we then have to hold this knowledge lightly and be willing to modify our knowledge in response to clients. If we
do this, then we will base practice on evidence from two
directions—from what clients communicate to us in subtle and forthright ways and from what we know from multiple other sources.
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