Article
Development and Quality of Life in Turkey:
How Globalization, Religion, and Economic
Growth Influence Individual Well-being
Journal of Macromarketing
2016, Vol. 36(3) 304-320
ª The Author(s) 2015
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DOI: 10.1177/0276146715608919
jmk.sagepub.com
Özlem Sandıkcı,1 Mark Peterson,2 Ahmet Ekici,3
and Travis Simkins2
Abstract
Recently, scholars have been calling attention to the macro-social and institutional structures shaping development and welfare.
In this study we offer a socio-temporally situated understanding of quality of life (QOL) in a developing country setting and
investigate the effects of macro structures on consumer well-being. Specifically, we focus on neoliberal development (led by the
business sector, rather than led or directed by the government) and examine how a neoliberal transformation of the marketplace
affects consumers’ QOL perceptions. The context of our research is Turkey, a developing country that has been an avid follower
of neoliberal policies since the 1990s. We focus on three key macro-social developments that have been shaping Turkish society
in the past decades – globalization, religion, and economic growth – and seek to understand how these forces influence consumers’ satisfaction with life. Our study contributes to the literature on development and QOL by first, showing the moderating
effect of income, and second, introducing faith and global brands as important variables in conceptualizing QOL.
Keywords
Turkey, quality of life, neoliberalism, globalization, religion, economic growth, macromarketing
From the mainstream macromarketing perspective, development leads to an increase in quality of life (QOL) at both the
individual and the societal level (Sirgy et al. 2004; Mullen
et al. 2009). Anchored in modernization theory (Rostow
1960), this view assumes that as developing countries go
through industrialization, urbanization, and liberalization processes, they experience economic progress. The more a country’s economy aligns with the Western capitalist model and
the more it integrates into the global economy, the more prosperity comes to the country.
In recent years, this model of development and QOL has
come under criticism. Arguing against the traditional perspective’s strictly economic and linear basis, Kilbourne (2004)
proposed an expanded model that postulates QOL as being
comprised of economic, political, and cultural dimensions. In
this expanded model, QOL is both a cause and an effect of
development. Pointing out that developing countries are not a
homogeneous set of markets, the author argues that research
should investigate how unique institutional structures enable
and limit development and satisfaction with life.
In a similar vein, Figueiredo et al. (2014) highlight the systemic interdependencies between markets, marketing, and society. These authors also call attention to the political, cultural
and ethical complexities that underline the debates about marketing and development. They argue that ‘‘consumer wellbeing is deeply embedded within and contingent upon larger
market processes and structures’’ (Figueiredo et al. 2014, p.
261) and urge scholars to take into account the macro-social
and institutional structures while studying development and
welfare. Consistent with these calls, our goal is to offer a
socio-temporally situated understanding of QOL in a developing country setting and to investigate the effects of macro
structures on consumers’ satisfaction with life.
Since the 1980s, neoliberal policies characterize the development path of much of the developing world. Such policies
allow the business sector to lead development, rather than the
government. However, while there is a substantial amount of
research looking into the effects of neoliberal development on
an economy and on society, little research explores the effects
of neoliberal transformation on individual well-being. In this
study, we seek to understand how the social, political, cultural,
and economic changes related to neoliberal restructuring impact
1
Istanbul Şehir University, Turkey
University of Wyoming, Laramie, WY, USA
3
Bilkent University, Ankara, Turkey
2
Corresponding Author:
Mark Peterson, University of Wyoming College of Business, Management &
Marketing Department 3275, 1000 East University Avenue, Laramie, WY
82071, USA.
Email:
[email protected]
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Sandıkcı et al.
consumers’ quality-of-life perceptions. The empirical context of
our study is Turkey, a country often characterized as ‘‘a meeting
and confrontation of the East and the West, culturally, historically, economically, socially, and politically’’ (Ger and Fırat
2014, p. 1).
Turkey’s development efforts share many commonalities
with other developing countries. Following independence in
1923, Turkey adopted modernization and state-led importsubstituting industrialization as the route for development.
While the model had some success initially, it failed to create
sustainable growth. In the mid-1980s, Turkey’s development
strategy changed from import substitution to export orientation
approach (Onis 1991). This first phase of neoliberal restructuring entailed a positive approach to foreign capital, expansion of
the service and consumer goods industries, and expansion of
the financial and retailing sectors. Yet despite some economic
growth, three major macro-economic crises, in 1994, 2000 and
2001, severely destabilized the country. In the 2002 elections, a
new political party with Islamic roots, the Justice and Development Party (the AKP), gained the majority in the parliament.
The AKP avidly followed a neoliberal program that called for
aggressive austerity, deregulation, and privatization measures.
Over the years, a combination of Islamic and neoliberal policies became dominant. While the economy prospered and Turkey became the 17th largest economy in the world, divisions
along religious (Islamic) and ethnic (Kurdish) also became
more pronounced.
In this study, we focus on three key transformations that
have been shaping Turkish society in the past decades. These
are globalization of production and consumption, religious
(Islamic) revivalism, and economic growth and rising income
inequality. In order to assess the effects of these macro forces
on consumers’ quality of life assessments, we use the constructs of Perceived Value of Global Brands, Importance of
Faith, as well as household income. Our study contributes to the
literature on development and QOL by first, showing the moderating effect of income, and second, introducing faith and global
brands as important variables in conceptualizing QOL. We begin
our study with a review of the literature on neoliberal development and related marketplace transformation with a focus on
Turkey. We then present the conceptual model and hypotheses
of the study. Next, we explain the methodological procedures
and present our findings. We conclude by discussing theoretical
and policy implications and future research directions.
Research Background
Development and the Marketplace Transformations
Development is a highly-charged construct entailing multiple
and contradictory meanings. As a discourse, development is
based on the assumption that the so-called Third World countries would progress by replicating the Western-style capitalist
model. Postwar development theories were dominated by a
concept of modernization emphasizing economic growth (Rostow 1960). The underdeveloped countries were seen merely at
the earlier stages of progress. They were expected to pass
through the same stages of economic development and eventually reach the level of the First World. In the 1970s, the
development as modernization idea came under attack for its
historical linearity, ethnocentricity, and ideological biases. In
particular, dependency and world systems theories provided
alternative perspectives on development.
The Dependency School shifted the emphasis from internal
characteristics of countries to the structure of the international
system. It argued that development could only be understood
when situated within the historical and present day context of
imperialism and colonialism (e.g., Amin 1976). Similarly,
world-systems theory focused on inter-societal systems rather
than single societies and postulated that the way a country is
integrated into the capitalist world system determines how economic development takes place in that country (Wallerstein
1979). According to the advocates of these theories, the
unequal power relations between the developed and developing
world made it increasingly difficult for less-developed states to
structure their national economies and achieve growth.
Indeed, in the aftermath of the 1970s oil crisis and severe
economic collapse, the very notion of development came under
scrutiny. With governments’ ability to foster economic growth
being increasingly questioned, critics identified too much state
regulation and market protection as the cause of economic difficulties in developing countries (Bruton 1998). In the context
of the general anti-Keynesian ideological wave that characterized the West at the time, the neoliberal model was promoted to
the less-developed world as an innovative growth strategy.
Advocating pursuit of market liberalization as the engine of
growth, neoliberalism emphasized the deregulation of business, the privatization of public assets, the reduction of corporate taxes, and the elimination of social welfare programs. It
also called for free movement of goods, services, capital, and
money (Epstein 2005; Harvey 2005). By the mid-1980s,
through various structural adjustment and fiscal austerity programs, neoliberalism had become the dominant ideological
form of capitalist growth in much of the developing world
(Harris and Seid 2000).
While acknowledging that the nature, dynamics, and consequences of neoliberal restructuring vary across contexts, we
observe three common patterns of transformations. First, is globalization of production and consumption (Appadurai 1996;
Sklair 2002). With liberalization of trade and capital movement, Western businesses sought to internationalize their businesses and to take advantage of the cheap supply of labor and
resources in developing countries. While product design, marketing, and intellectual property remained in the West, manufacturing (via direct investment or outsourcing) moved to the
developing world. Some regions of the world experienced rapid
growth, such as the countries of the Far East, South Asia and
Eastern Europe. Countries, such as China, India and Turkey,
established themselves as production centers for the rich world
(Sassen 1993).
The shift in production to the developing world along with
the growth of financial markets in developing countries created
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opportunities for local entrepreneurs and helped boost the
emergence of a new industrial and professional class in these
countries. However, in many of developing countries, the benefits of economic growth were distributed unevenly across
society (Babb 2005), with great portions of the populations
remaining trapped in poverty. For many critics, neoliberal
development policies have been responsible for accentuating
social and economic inequalities (Klein 2007; Milanovic
2005; Navarro 2007; Witkowski 2005).
On the consumption side, the material conditions of globalization contributed to the development of a globally-oriented
consumer culture. An unprecedented inflow of foreign consumer goods dramatically changed the marketplaces of developing countries. As global brands became available and
abundant in economies once characterized by scarcity of products and lack of choice, new patterns of consumption emerged
(Ger 1997; Ger and Belk 1996). Access to satellite television
and transnational images of advertising and new spaces for
shopping and leisure further fueled the role of consumption
as a key constituent of identity. While a culture of spending
(supported by debt) arose in many parts of the less-developed
world, it has been the new middle classes that mostly benefited
from globalization (Leichty 2003).
The second common pattern of transformation in developing countries is marketization; that is, the diffusion of market
logic into every sphere of social life (Slater and Tonkiss
2001). The process marketization is also linked to the new public management paradigm, which advocates governments to
assume a regulatory role and reallocate the task of provision
of public services to the private sector (Hood 1991). In the
years following the adoption of neoliberal policies, marketization of health services, education, and land development has
become commonplace across developing countries (Agartan
2012; Xu, Yeh, and Wu 2009). Under the new modality, access
to these services has become dependent on an individual’s
socio-economic position. Those who are relatively wealthy and
well-connected enjoy the benefits of higher-quality services
and better living environments, whereas the poor and the
informal-sector workers experience poorer choices and service
quality (Klein 2007). The poor also face displacement when the
neighborhoods in which they dwell become the target of urban
regeneration programs (Lovering and Turkmen 2011). Marketization has further exacerbated the gap between haves and
have-nots and made access to basic amenities increasingly
harder for a significant portion of the population.
The third pattern of transformation in developing countries
can be seen in the ethnic and religious revivalism. Several
scholars note that the globalization of trade, decentralization
of capital accumulation, immigration of huge numbers of people from the developing world to the developed markets, and
rapid advances in information and transportation technologies
have mobilized and realigned ethnic and nationalist identities.
This phenomenon has challenged unified models of citizenship
based on one fixed territory (Ong 2006; Tsing 2000). Along
with ethnic plurality and differentiation, political and economic
effects of globalization and marketization have been linked to
transformation of religion and religious subjectivities (Gauthier, Martikainen, and Woodhead 2013a; Wilson and Steger
2013). Despite the prediction that modernization would lead
to secularization of the public sphere and privatization of religion, those practicing all kinds of faith movements (such as
Pentecostal Christianity and Islamism, as well as Hinduism)
have increased in number across the developing world during
the era of neoliberalism and globalization that began in 1979
(van der Veer 1994; Overmyer 2003; Robbins 2004; Witkowski 2005). Some read religious revivalism as a fundamentalist and defensive reaction against the erosive forces of
modernization and the retreat of the state under neoliberalism
(Marty and Appleby 1993). Others see the resurgence as a welcome expression of a civil society emerging out of the legacy of
authoritarian states and a phenomenon integral to modernity
and consumer capitalism (Comaroff 2009).
Overall, neoliberal restructuring is associated with a radical
change in the dynamics of development, profoundly impacting
not only the economic but political, social, and cultural realms.
As we discuss next, while there are some particularities, the
Turkish case shares structural affinities with the development
trajectories in other countries. Turkey’s earlier development
efforts emphasized industrialization as a route to modernization. Failing to create sustainable growth, the domestically
oriented import substitution model was replaced by an
export-oriented approach in the 1980s. In the early 2000s, the
country fully adopted neoliberal policies and, since then, has
been experiencing major socio-economic, political, and cultural transformations.
Transformation of the Turkish Market
The collapse of the Ottoman Empire and the establishment of
the Republic in 1923 marked a fundamental change in Turkish
history. Mustafa Kemal Ataturk, the founder of the state,
embarked upon a program of political, economic, social, and
cultural reforms. These sweeping changes, known as Kemalism, sought to transform the former Ottoman Empire into a
modern, secular, and democratic nation-state (Balfour 1964).
In the 1920s and 1930s, Turkey’s development strategy was
based on state capitalism run under a single-party regime (Hale
1981). The semi-controlled mixed economy consisted of a
domestically oriented, publicly and privately owned industrial
sector and mostly privately owned small agricultural businesses. Many restrictions on foreign direct investment and high
import tariffs protected local companies from competition.
Although the model managed to create an industrial base
for basic consumption goods, it proved to be limited both economically and politically. Following the end of World War II,
multiparty politics was introduced and, in 1950, the opposition Democratic Party, more committed to the demands of
privates businesses, came into power. The period from 1950 to
1980 was characterized by ‘‘an indecisive liberalization of the
economy’’ (Tugal 2009, p. 26) that failed to create a context
of economic and political trust and stability. Outbursts of
sociopolitical turmoil and economic hardship typified the
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period, with the Turkish military interfering with the parliamentary system three times, in 1960, 1971, and 1980.
The import-substituting industrialization model characterized the Turkish development strategy in the 1960s and
1970s (Gulalp 1985). Import licenses for raw materials and
investment goods were given to business elites and soon new
manufacturing giants emerged (Karadag 2010). However,
despite the increase in industrial output (based on Western
technology), social and economic conflicts deepened in the
1970s. Divisions along ethnic (Kurdish) and religious (Islamic)
lines became more visible. The economic and financial crisis
following the oil-price shock of 1973 and the decrease in remittances from Turkish migrants in Europe further strained differences in Turkish society. This resulted in violent clashes
between nationalists on the one side opposing socialists, Kurds,
and Alevis on the other. On January 24, 1980, the government
reluctantly adopted the IMF-imposed structural-adjustment program that called for extensive austerity measures. Only a few
months later, the military took over the parliament, once again.
With the return to parliamentary politics in 1983, Turkey’s
development strategy changed drastically from import substitution to an export orientation (Onis 1991). A positive approach
to foreign capital, expansion of the service and consumer goods
industries, and restructuring of the financial and retailing sectors characterized the late 1980s. During the 1983–1993 period,
the economy experienced high rates of growth, averaging an
annual rate of five percent. In the 1990s, as a result of the liberalization policies, Turkish consumers found themselves bombarded with foreign brand-name products that they had not
heard of before or could only have purchased previously from
the black market. Shopping malls, five-star hotels, office
towers, foreign cuisine and fast food restaurants became the
new landmarks of Istanbul and other big cities. With the privatization of television and radio broadcasting, several private
television and radio channels emerged and dramatically transformed the nature and scope of advertising. Credit cards, consumer credit, and installment options helped development of a
solid consumption base among the relatively affluent segments
of the urban population. Yet, the first phase of neoliberal
restructuring was anything but smooth, as three major macroeconomic crises occurred in 1994, 2000, and 2001. Each of these
crises severely destabilized the country.
According to many, the 2001 financial meltdown represented a rupture in Turkish economic history and carried significant socio-political ramifications (Onis 2003). With a 40
percent devaluation of the Turkish Lira overnight, all sections
of the population were negatively affected. A massive increase
in unemployment, a drastic shrinkage of the banking sector,
along with widespread bankruptcies of particularly small firms
sent shock waves through the system. The incumbent coalition
government became the target of blame and was replaced in the
2002 election by a new political party—the Justice and Development Party (the AKP).
The AKP, with Islamic roots, claimed the center place in
Turkish politics, and kept its majority in the parliament from
2002 until 2015 (Arango 2015). The AKP strictly followed the
reform package outlined by the World Bank, which called for
aggressive austerity, deregulation, and privatization measures.
The decrease in the inflation rate, along with high growth rates
for the economy, with fiscal and monetary stability, and with a
rising inflow of foreign capital contributed to the neoliberal
transformation of Turkish economy. However, as Bugra and
Savaskan (2014) note, ‘‘the change went beyond the economic
policy environment and economic institutions, affecting the
political regime itself . . . the rise of Islamist politics, challenged the secularist character of the republican regime and
affirmed religious identity as an essential component of the
demands for democratization’’ (p.2). Paralleling the so called
Islamic resurgence in the Middle East and South East Asia has
been an increasing visibility of Islam in everyday life and almost
every domain of the marketplace, from pious consumers (Jones
2010; Sandıkcı and Ger 2010) to pious entrepreneurs (Adas
2006; Atia 2012). Indeed, recent polls report that an overwhelming majority of the Turkish population regard religion as highly
important in their lives and strongly believe in the existence of
God (Diyanet Isleri 2014; Carkoglu and Ersin 2009).
Overall, Turkish (Islamic) neoliberalization has been both
successful and socially disruptive (Tugal 2009). While an
already wealthier segment of the population became even more
affluent and a new conservative upper class emerged, unemployment and an inequality of the income distribution have
become more pronounced. However, unlike other developing
market contexts, the welfare system did not completely collapse. For example, the AKP government restructured the
health care system and sponsored a mass housing program that
sought to benefit the poor (Bugra and Keyder 2006). Perhaps
the combination of old style welfarism with neoliberal policies
contributed to the continuing electoral support of the AKP from
the so-called Islamic bourgeoisie (Yankaya 2013) and from the
pious underprivileged. In the mid-2000s, the AKP claimed that
the combination of neoliberal policies and Islamic ethics contributed favorably to both economic growth and increased democratic freedom. Such outcomes rendered Turkey as a model
country in the eyes of many (Dal and Ersen 2014). However,
after 2013, both economic and political gains stalled. This led
to more frequent criticism about the possibility of Turkey turning into an authoritarian state (Eissenstat 2015).
With the fault line between the secular and Islamist segments in Turkish society widened, neoliberal development policies have come under increasing scrutiny. Interestingly, while
ample research discusses the macro effects of neoliberal
restructuring on societies and economies, the individual level
impact of macro-social transformations on well-being remain
largely unknown. In this study we look at how macro-social
transformations related to neoliberalism impact Turkish consumers’ QOL perceptions. In the following section, we explain
our conceptual model.
Conceptual Model and Research Hypotheses
Guided by the discussion above, this study examines the effects
of key macro-social transformations on consumers’ perceived
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QOL. Specifically, we focus on the relationship between globalization, religion, economic growth, and satisfaction with life
within a developing country context. Globalization, religion,
and economic growth are forces that operate at the societal
level. We are interested in how these macro forces are experienced at the individual level and how they affect consumers’
life satisfaction assessments. In order to evaluate the impact
of these macro forces on the QOL of individuals, we use the
constructs Perceived Value of Global Brands, Importance of
Faith, and household income. Figure 1 depicts the proposed
theoretical model, which consists of a) Perceived Value of Global Brands, and Importance of Faith as antecedents, and b)
Quality of Life as the outcome variable. Household income is
modeled as a moderator for the proposed relationship. Next,
we explain the constructs and the model in detail.
Importance
of Faith
Household
Income
Quality of Life
Perceived Value of Global Brands and QOL
In general, macromarketing scholars regard globalization as a
process that should enhance QOL (Kilbourne 2004; Mullen
et al. 2009; Shultz, Rahtz, and Speece 2004). Some scholars
point out the possible negative effects of globalization on a
country’s QOL, such as job losses due to privatization (Navarro
2007). However, the prevailing view is that the global integration of economies and the reduction of market protectionism
creates opportunities to increase productivity and wages (Thorbecke and Eigen-Zucchi, 2002). Such positive impact on the
economy contributes to overall societal well-being.
As noted above, globalization impacts both production and
consumption domains. With trade liberalization, developing
countries experience an influx of global brands and changes
in their retail environments (Ger and Belk 1996). Using Appadurai’s ‘‘scape’’ metaphors, Askegaard (2006) argues that global brands and their meaning universes create new value
systems that fundamentally reshape how consumers relate to
the world of goods. According to Askegaard, this process is
particularly visible in developing countries where the emergence of a modern business culture along with other ideoscapes
transforms the social and economic realms. Brands are an
important element of a global ideoscapes. They represent the
ideas about ‘‘the good life’’ and circulate as symbols of higher
standards of living (Askegaard 2006; Ger and Belk 1996).
Despite the significant role brands play in the global consumer culture, marketing research lacks an adequate understanding of the relationship between brands and QOL.
Consumer behavior scholars discuss in detail how possession and consumption of products relate to individual and societal well-being (Lee et al. 2012; Sirgy et al. 2012). However,
only a few studies go beyond the product level analysis and
look at the nature and direction of the relation between brands
and QOL (Bettingen and Luedicke 2009; Bhardwaj, Park, and
Kim 2011). For example, in their study of Indian consumers,
Bhardwaj, Park, and Kim (2011) examine the effect of life
satisfaction on brand consciousness and brand consumption
behaviors. The authors show that Indian consumers’ life satisfaction positively influences their brand consciousness, which,
Perceived Value
of Global Brands
Figure 1. Conceptual model of the study.
in turn, affects perceived quality and emotional value for the
global brand. The results of a recent survey by Havas Media
Group (2013) suggest that the relationship might also work in
the opposite direction. According to the report, consumers in
developing countries believe more than their counterparts in
developed countries that brands contribute to having a meaningful life and attribute higher significance to global brands
in their lives. Research on international marketing provides
some insights about why and how global brands might contribute to consumers’ quality of life perceptions.
Studies indicate that consumers in developing countries
associate global brands with high perceived quality (Friedman
1990; Holt, Quelch, and Taylor 2004; Ozsomer and Altaras
2008; Steenkamp, Batra, and Alden 2003). In many developing
countries, most consumers grow up in an environment characterized by scarcity and low-quality local products. In these
environments, consumers tend to associate global brands with
high quality and prefer global brands over local alternatives.
Research shows that even when quality and value are not objectively superior, global brands create perceptions of brand
superiority and affect brand preference (Shocker, Srivastava,
and Ruekert 1994). Studies also report that global brands
enable consumers to identify with a global community of
like-minded people and act as a vehicle for participation in
an aspired-to global consumer culture (e.g., Alden, Steenkamp,
and Batra 1999, 2006; Holt, Quelch, and Taylor 2004; Strizhakova, Coulter and Price 2008; Kravets and Sandıkcı 2014).
Scholars note that the belief in the role of global brands as a
‘‘passport to global citizenship’’ is more about a mindset then
actual ownership (Holt, Quelch, and Taylor 2004; Strizhakova,
Coulter, and Price 2008), and indicates identification with the
values of a global consumerist ethos.
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Sandıkcı et al.
Overall, global brands operate as meta-symbols of globalization and the ‘‘good life.’’ For consumers in developing
countries, the availability of high-quality products and the
associated sense of belongingness to a global community, create a sense of being part of the developed world. We believe
that such feeling of participation in the developed world contributes to individuals’ perceptions of QOL. No longer feeling/being excluded, consumers in the developing world can
now take part in the fantasies, desires, and imaginations of a
global consumer culture. These consumers can experience,
materially or vicariously, the modern life and higher living
standards promised by global brands. The potential of global
brands as a contributor to QOL depends on the extent consumers regard participation in the global world favorably. We
expect that in developing country contexts where global
belongingness is considered favorably, the perceived value
of global brands will matter in consumers’ QOL assessments.
Importance of Faith and QOL
Despite the massive body of work on QOL in the marketing
field, there is little research that looks at the relationship
between religion and satisfaction with life. Peterson and Webb
(2006) note that the topic hardly receives mention in Sirgy’s
(2001) Handbook of Quality-of-Life Research (p. 108). Outside
the marketing field, studies provide substantial evidence for a
significant relationship between religion and QOL (for a
meta-analysis, see Sawatzky, Ratner, and Chiu 2005). In general, scholars report that religion, at the belief and/or practice
level, is positively related to satisfaction with life and happiness (Ferris 2002; Greene and Yoon 2004; Inglehart and Baker
2000; Myers 2000). While much of the existing research
focuses on Christianity, the positive effect is also reported for
other faiths (for Buddhism and Hinduism, see Chang 2009;
Trung et al. 2013; for Islam, see Tiliouine, Cummins, and
Davern 2009; Abdel-Khalek 2010).
Given the significance of religion for well-being, we believe
that a better understanding of religion-QOL interaction is also
needed in the macromarketing field. The teachings and religious institutions of Judaism, Christianity, and Islam, as well
as other faiths, affect the nature of economic activity in the
marketplace. Importantly, religion affects: (1) what we trade,
(2) how we trade, and (3) when and where trade occurs (Mittelstaedt 2002). Religious traditions and institutions can both hinder and facilitate markets and marketing systems. The nature
and workings of markets and marketing systems, in turn, have
an impact on well-being. During the era of neoliberalism and
globalization that began in 1979 (Witkowski 2005), many
scholars have noted how religion has made a dramatic resurgence globally and gained a new visibility and importance in
the contemporary political economy (e.g., Gauthier, Martikainen, and Woodhead 2013a, 2013b; Wilson and Steger 2013).
The change in the religious landscape is linked to the growing
influence of neoliberalism, and in particular the globalizing
mediasphere and the growth of consumerism (Ignatow, Johnson, and Madanipour 2014; Martikainen and Gauthier 2013).
The work conducted under the rubrics of ‘‘desecularization’’
and ‘‘postsecularization’’ have demonstrated that both traditional and new forms of religion are alive and thriving, and that
the political potential and public role of religion have intensified (Karner and Alridge 2004).
As noted previously, the revival of religion is particularly
salient in the developing world where high portions of the
populations indicate religion as one of the most important
domains in their lives (Carkoglu and Ersin 2009; Pew Research
Center 2012). In contrast to modernization theory (which predicted that development would lead to secularization and privatization of religion), religion has become even more prominent
and more public in its expression as many developing countries
have experienced progress (Wilson and Steger 2013). A growing body of work in sociology and anthropology looks at the
religion-development interaction and discusses how religious
institutions and organizations have come to interact with neoliberal globalization (Comaroff and Comaroff 2001; Hefner
2000). The significance of this research is that it goes beyond
analyzing the impact of economic development on religion and
explores ‘‘the emergence of forms of religio-ethno-economic
practice which are completely integral to consumer capitalism’’ (Gauthier, Martikainen, and Woodhead 2013b, p. 269).
Vivid examples of this development are the religious movements with a strong ‘‘prosperity’’ message, such as the Charismatic Christianity (Robbins 2004) and ‘‘market Islam’’
(Haenni 2005; Rudnyckyj 2009). While these movements differ significantly, they share a promise of salvation through
worldly as well as spiritual prosperity and emphasize hard
work, individualism, and consumerism. The focus on prosperity in the present encourages followers to pursue economic success and self-improvement, and reframes a proactive and
entrepreneurial engagement with economics and politics as a
religiously appropriate endeavor (Atia 2012; Kim 2012).
The emergence of market friendly forms of religion in
countries as diverse as Guatemala, Brazil, Indonesia, and Turkey, suggests a new form of linkage between faith and development. No longer an obstacle to progress, religious practices
and organizations become firmly embedded within the path to
development and prosperity (Jones and Petersen 2011). The
mobilization of religious morality and the adoption capitalist
values culminate in what Atia (2012) refers to as ‘‘pious neoliberalism,’’ a discourse that increasingly frames development
as an ethical rather than a political and economic problem
(also Adas 2006; Rudnyckyj 2009). Under this framing, the
path to development is also the path to paradise as hard work,
self-discipline, and responsibility are expected to lead to
worldly affluence as well as otherworldly salvation.
Overall, religion continues to play an important role in the
global political economy and is firmly linked with the discourse of growth and progress. In much of the developing
world, market friendly forms of religion have been on the rise
and in some countries, such as Turkey and Malaysia, and
religiously-driven political parties have been avid followers
and practitioners of ‘‘pious neoliberalism.’’ We believe that
in contexts where religion and neoliberal development have
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Journal of Macromarketing 36(3)
been closely connected, faith will be a central component of
individuals’ QOL perceptions. In other words, to the extent that
religiously-framed development discourse is articulated as a
key means to prosperity and growth, the importance given to
faith will weigh in consumers’ QOL assessments. By importance of faith, we emphasize the belief component of religiosity
(rather than the practice component), and focus on the cognitive aspects of religious expression. We do this to avoid confounding variables related to practicing religion, such as
accessibility to facilities for practicing religion and symbolic
connotations of participating in a communally- practiced religious activity (e.g., Muslim Friday prayer or a Christian Sunday service). Thus, we focus our attention on understanding
how the importance a person attributes to religion affects his/
her QOL assessment, irrespective of the extent he/she engages
in religious activities. We expect that in countries where development is linked to pious neoliberalism, the importance individuals attribute to faith will contribute to their overall
satisfaction with life.
Overall, based on the discussions above we hypothesize that:
H1a: Perceived value of global brands will be an antecedent
of quality of life, and
H1b: Importance of faith will be an antecedent of quality of
life.
Moderating Role of Income
The traditional macromarketing perspective conceptualizes
economic growth as positively contributing to QOL (Ahuvia
and Fredman 1998; Mullen et al. 2009). As a country’s economy grows, individual incomes rise. Higher levels of disposable income are associated with greater consumption and an
improved standard of living, which are related to higher levels
of well-being (Nakano, McDonald, and Douthitt 1999; Sirgy
et al. 2012; Zinam 1989). However, in developing countries
where significant problems in income distribution exist and the
winners and losers of macroeconomic policies are not clear, the
income-QOL relationship might be more complex. Studies
indicate that while neoliberal restructuring has led to improvements in disposable income of certain segments of the population, it is also associated with new clusters of people living
under extreme conditions of poverty (Ferguson 2007; Lovering
and Turkmen 2011). Furthermore, as many developing countries are characterized by high unemployment and inflation
rates, even the economic winners may be reluctant to assess
their life satisfaction highly (Frijters et al. 2006; Graham and
Pettinato 2001; Kenny 2005).
Some evidence indicates that income can moderate the relationship between the perceived value of global brands and
importance of faith and QOL. Scholars report that the beneficiaries of neoliberal reforms and globalization have been mostly
upper-middle and upper classes, who have the economic and
cultural resources to take part in the global consumer culture
(Eckhardt and Mahi 2012; Ustuner and Holt 2010). The
economically well-off groups serve as the engine of economic
growth, living a globally oriented lifestyle and enjoying the
consumer paradise they can easily access. The poor, on the
other hand, often remain excluded from the consumerist society (Santos and Laczniak 2009). For example, Ustuner and Holt
(2007) studied poor migrant women’s consumer identity projects in a Turkish squatter neighborhood. These researchers,
found that disenfranchised consumers who lack economic,
social, and cultural capital fail to acculturate to a new globalized
social reality and remain mostly outside the promises and expectations of the global consumer culture. Overall, these studies
suggest that being poor or not poor impacts both ownership of
global brands and engagement with their meaning systems.
The literature also suggests that income level might have an
effect on the relation between the importance of faith and QOL.
Studies show that religion may act as a buffer and provide comfort and reassurance for economically disadvantaged people
(Bradshaw and Ellison 2010; Gebauer et al. 2012). That is, poor
people who strongly believe in God and afterlife tend to accept
a higher reason for whatever hardships they face in this world
and believe that they will reach a better place if not in this life,
then in the next. The teachings of world religions advocate that
suffering can be a godly gift and contribute to a well-lived life
(Joshanloo 2013). Hardship in this world can be considered as a
test of faith and help a humans focus their attention on eternal
blessings and rewards (Husain 1998). In contrast, for well-off
individuals, worldly blessings might not necessarily mean a
failure of faith or an indication of immorality. As research on
new market-friendly forms of religious movements suggest,
hard work and wealth along with it may be seen as leading to
both worldly prosperity and other-worldly salvation. These
observations imply that income might affect the relation
between religion and satisfaction with life, even though the
direction of impact, as in the case of the perceived value of global brands and QOL link, is not yet clear. Accordingly, we
hypothesize that:
H2: Household income will moderate the antecedent relationships between quality of life and (1) perceived value
of global brands and (2) importance of faith. Specifically,
for the lower-income group, the only antecedent of quality
of life will be importance of faith, while for the higherincome group, the only antecedent of quality of life will
be perceived value of global brands.
Methods
The Study
Item Generation. As part of the effort to evaluate a nomological
network of likely antecedent constructs for consumer QOL in
Turkey, we focused on a well-established scale from the World
Values Survey representing Importance of Faith (Inglehart and
Baker 2000). Two items identified each of the two antecedent
constructs, while five items identified QOL. The World Values
Survey guided the development of the items representing
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Sandıkcı et al.
Importance of Faith (Inglehart and Baker 2000). The scales
used in Holt, Quelch, and Taylor (2004), Alden et al. (2013)
and Strizhakova, Coulter, and Price (2008) studies inspired the
items for measuring the Perceived Value of Global Brands.
Additionally, we include the construct representing overall
satisfaction with life (labeled as ‘‘Quality of Life’’ in the
model).
Psychological researchers widely employ the Diener et al.
(1985) Satisfaction with Life Scale (SWLS) because of its
consistent reliability and validity (Burroughs and Rindfleisch
2002) in studies conducted in dozens of countries (Diener
and Suh 1999). Norms for a seven-point SWLS have ranged
from 4.0 in China to 6.23 in Australia. Turkey and the U.S.
place in the middle of countries with 5.29 and 5.77, respectively. The SWLS is a five-item measure intended to assess
cognitive aspects of well-being and includes such items as
‘‘The conditions of my life are excellent,’’ and ‘‘I am satisfied with my life.’’
Main Study. We developed the study’s sample in order to avoid
oversampling within one demographic group. Table 1 presents
the descriptive statistics for the sample. In general, the sample
included an approximate profile of Turkey across important
demographic variables, such as gender, marital status, and age
(TUIK 2013, 2014). Females comprised 50.5 percent of
respondents. More than two-thirds of the sample was married,
and 29.4 percent of the respondents were in the 21-30 age
bracket, which was the modal group. The modal value for education level was secondary education or more.
Ankara, the capital city of Turkey, served as the field site for
administering the survey. Researchers contacted potential
informants at various settings such as work places, schools and
houses. Participation was voluntary and informants completed
the questionnaire anonymously. When a person agreed to participate in the study, the researchers briefly explained the purpose of the research and provided instructions on how to fill out
the questionnaire. Overall, survey procedures resulted in 279
usable questionnaires.
A set of nine items comprised the set of items representing
the three constructs (Importance of Faith, Perceived Value of
Global Brands, and Quality of Life). We used seven-point
Likert-type scales in operationalizing the constructs of the
study (1¼Strongly Disagree / 7¼strongly agree). We employed
confirmatory factor analysis using structural equation modeling prior to assessing the structural model of the study.
Results
Initial Analyses
To address the hypotheses of the study, we first analyzed
descriptive statistics, as well as the reliabilities for the proposed
constructs of the study. The set of nine items included all the
items measuring the QOL construct and the two constructs used
to better understand the nomological validity of QOL for Turkish consumers: (1) Perceived Value of Global Brands and (2)
Table 1. Descriptive Statistics for the Sample.
% of
Sample
% in
Turkey1
N/A
170
202
N/A
25.1
72.3
6
49
45
1
279
0.4
100
100
138
141
279
49.5
50.5
100
49.8
50.2
190
78
10
68.1
28
3.6
63.83
27.4
8.8
1
100
0.4
279
10
82
70
64
52
1
279
3.6
29.4
25.1
22.9
18.6
0.4
100
9.414
21.58
21.29
17.42
18.77
116
163
279
41.6
58.4
100
46.65
53.4
Frequency
Highest education level2
Illiterate
Primary education
Secondary education or
more
Missing
Total
Gender
Female
Male
Total
Marital status
Married
Never Married
Divorced/Separated/
Widowed
Missing
Total
Age
16 - 20
21 – 30
31 – 40
41 – 50
51 – 64
Missing
Total
Income – combined household
Less than 500 TL per month
500 TL or more per month
Total
Note: 1TUIK, State Statistical Institute 2013 and 2014; 2Based on population
over 18 years old (2014); 3Based on population over 15 years old (2014);
4
Based on population over 15 years old (2013); 5Represents the 5th 20 percentile income group (2013).
Importance of Faith. Because of the study’s intention to understand the possible moderating effects of income on the antecedent structural relationships for QOL in Turkey, Table 2
presents the items used in the study along with the means and
standard deviations of these items for each of the income
groups of the study—less than 500 TL per month and more than
500 TL per month. (The current minimum wage is around 900
TL. Hence, an income less than 500 TL represents the poorest
of the poor.)
To better understand how the income groups might differ in
response to the nine items representing the three focal constructs of the study, the study compared the means of these
items across groups using independent sample t-tests. Table 3
presents these results. As can be seen, the lower-income group
(household income less than 500 TL per month) posted higher
means on the two items for Importance of Faith. These differences were statistically significant at p ¼ .05. The group means
were not statistically different for the two items of Perceived
Value of Global Brands. Finally, the higher-income group
(household income of 500 TL or more per month) posted
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Journal of Macromarketing 36(3)
Table 2. Descriptive Statistics for Items in the Study (n ¼ 279) by Income Group.
< 500 TL per month 500 TL or > per month
Importance of Faith
Q3a.1 - God is very important to me.
Q3a.3 - It is most important for a child to learn religious faith.
Perceived Value of Global Brands
Q3b.8 - Global brands signal quality to me.
Q3b.9 - Global brands bring me into a community of consumers who appreciate such brands.
Quality of Life
Q2.1 - My life is close to my ideal.
Q2.2 - Conditions of my life are excellent.
Q2.3 - I am satisfied with my life.
Q2.4 - I have gotten the important things I want in life.
Q2.5 - If I could live my life over, I would change almost nothing.
N
Mean
s
N
Mean
s
116
116
5.94
5.06
1.72
2.03
163
163
5.30
4.20
1.94
1.99
116
116
3.88
3.97
2.07
1.94
163
163
3.81
3.60
1.92
1.80
116
116
116
116
116
2.90
2.75
3.32
2.78
2.58
1.34
1.46
1.39
1.40
1.47
163
163
163
163
163
3.43
3.59
3.77
3.50
3.15
0.97
1.18
0.96
1.13
1.32
Table 3. T-Tests for Comparing Means Across Lower (< 500 TL per month) and Higher-income groups (500 TL and more).
t
Importance of Faith
Q3a.1 - God is very important to me.
Q3a.3 - It is most important for a child to learn religious faith.
Perceived Value of Global Brands
Q3b.8 - Global brands signal quality to me.
Q3b.9 - Global brands bring me into a community of consumers who appreciate such
brands.
Quality of Life
Q2.1 - My life is close to my ideal.
Q2.2 - Conditions of my life are excellent.
Q2.3 - I am satisfied with my life.
Q2.4 - I have gotten the important things I want in life.
Q2.5 - If I could live my life over, I would change almost nothing.
higher means on the five items of QOL. These differences were
statistically significant at p ¼ .05. In sum, the lower-income
group reported higher means on the two items for Importance
of Faith, but lower means on the five items for QOL.
Table 4 presents the reliabilities for the constructs of the
model. As can be seen, each of these constructs registered
healthy reliabilities above .76 with most above .81. Common
factor analysis using maximum likelihood extraction found
evidence for the unidimensionality of the terminal construct
of the model—QOL in both income groups (Hair et al.
2010). In the lower income group, the one-factor solution
accounted for 57.02 per cent of variance explained. In the
higher income group, the one-factor solution accounted for
62.68 per cent of variance explained.
Modeling. Structural equation modeling using AMOS 22 was
used to evaluate a structural model including two antecedent
constructs for quality of life in Turkey: 1) Perceived Value of
Global Brands and 2) Importance of Faith. These antecedent
constructs were represented in the model as item parcels.
Because of the possible mutual influence of Perceived Value
Sig.
Mean
Difference
Std. Error Difference
2.84 0.00
3.52 0.00
0.64
0.86
0.23
0.24
0.28 0.78
1.63 0.10
0.07
0.37
0.24
0.23
0.00
0.00
0.00
0.00
0.00
0.52
0.84
0.45
0.72
0.56
0.15
0.16
0.15
0.16
0.17
3.58
5.13
3.04
4.56
3.28
Table 4. Reliabilities for Constructs within the Lower and Higherincome Groups.
Importance of Faith
HH income < 500 TL
HH income 500 TL or more
Perceived Value of Global Brands
HH income < 500 TL
HH income 500 TL or more
Quality of Life
HH income < 500 TL
HH income 500 TL or more
.765
.816
2
2
.871
.812
2
2
.864
.884
5
5
of Global Brands and Importance of Faith, these two antecedent constructs were allowed to correlate with each other in the
model. Because both antecedent constructs are similar in that
they represent mental processing of value, these two exogenous
constructs likely would be correlated. Both antecedent constructs are related to ‘‘Market Islam’’ or ‘‘pious neoliberalism.’’
Currently, we do not have theoretical justification to say anything more than that these two constructs co-exist in time
(rather than assert that one construct precedes the other), we
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Sandıkcı et al.
have allowed these two constructs to be correlated in the focal
model of the study.
Multi-group analysis was employed to evaluate the possible
moderating role of household income on the two structural
relationships in the model (Hair et al. 2010). Specifically, the
household income of the lowest-income group would be compared with the household income of those not in the lowestincome group. In multi-group analysis, nested models are
tested. AMOS 22 used an unconstrained model as a baseline for
testing more constrained models in successive model runs. Initially, model 1 tested that both the pattern of factor loadings
and the loadings themselves were the same across the two
groups. Results suggested the estimated parameters of model
1 were not different across the two groups (df ¼ 4; CMIN ¼
1.431; p ¼ .839). In other words, the factor loadings were the
same across the groups.
Then, AMOS 22 tested model 2 which assumed model 1 was
correct, but which also evaluated whether the structural
weights between constructs were equal across the two incomegroups. The evidence suggested different structural weights
across the two income groups (df ¼ 2; CMIN ¼ 9.465; p ¼
.009). In this way, the multi-group analysis found support for
H2—income moderated the effect of the antecedent constructs
of the mode with QOL. Model 2 posted a chi-square value of
58.699 with 32 degrees of freedom. The structural model’s
comparative fit indicators suggested a very good fit (CFI ¼
.965; TLI ¼ .954, RMSEA ¼ .055). Figures 2 and 3 depict the
results for the structural model in each income group.
To view the relationships in our study using a moderated
regression approach and an ANOVA approach, the reader can
access the Web Appendix. Notably, these results reinforce the
relationships of the study already presented using a structural
equation modeling approach. Because the structural equation
modeling in this study included only one dichotomized variable
(income), the structural equation modeling of the study captures more information than the complementary analyses using
moderated regression or ANOVA.
Support for Hypotheses. We found partial support for H1. Specifically, in one of the income groups each of the antecedent constructs proved to not have a statistically significant relationship
with QOL at p ¼ .05. In the lower-income group, Perceived
Value of Global Brands did not have a statistically significant
relationship with QOL. In the higher-income group, Importance of Faith did not have a statistically significant relationship with QOL.
In the lower-income group, Importance of Faith has a negative relationship with QOL (standardized path coefficient of
.35). In other words, the higher (lower) Turkish people in the
lower-income group rate Importance of Faith, the lower
(higher) is their rating of their own QOL. This is the only statistically significant path in the model at p ¼ .05.
In the higher-income group, Perceived Value of Global
Brands has a positive relationship with QOL (standardized
path coefficient of .20). In other words, the higher (lower)
Turkish people in the higher-income group rate their regard
for global brands, the higher (lower) is their rating of their
own QOL. Additionally, Perceived Value of Global Brands
is positively correlated with the other antecedent construct,
Importance of Faith.
Additionally, the results of our modeling suggest a small
correlation between the two antecedent constructs (Importance
of Faith and Perceived Value of Global Brands) in the higherincome group, but no statistically significant correlation
between the two antecedent constructs at the .05 level in the
lower-income group. Together, these results highlight how the
perceived value of global brands remains independent of other
constructs in the lower-income model, but has a positive relationship with other constructs in the higher-income model.
In sum, the study obtains partial support for H1. Specifically,
Importance of Faith posted a statistically significant negative
relationship with QOL at p ¼ .05 in the lower-income group,
while Perceived Value of Global Brands posted a statistically
significant positive relationship with QOL at p ¼ .05 in the
higher-income group. Regarding H2, the multi-group modeling
found evidence that income moderated the antecedent relationships for QOL. The next section discusses implications of these
results in detail.
Discussion
In this study, we examine the effects of neoliberal development
on consumer well-being in a developing country context. A significant amount of research examines how neoliberal restructuring impacts an economy and society. Yet, scant research
has been conducted on the effects of neoliberal transformation
on individual well-being. Our study contributes to the literature
by discussing how globalization, religion, and economic
growth impact consumers’ quality of life perceptions. Specifically, we show the moderating effect of income, and introduce
global brands and faith as important variables in conceptualizing QOL. The results indicate that, for the lowest income
group, Importance of Faith is negatively related to QOL, while
for the higher-income group Perceived Value of Global Brands
is positively related to QOL. Together, these results suggest
rather unexpected effects of macro-social structures on developing country consumers’ satisfaction with life.
A central debate in development literature, particularly in
relation to the neoliberal development path, concerns the winners and losers of the restructuring programs (Milanovic 2005;
Navarro 2007). Critics argue that neoliberal development benefits the wealthier and privileged segments of the population,
who enjoy more choices in the market place and take advantage
of being a member of a global consumer culture. The poor, on
the other hand, face increasing poverty, insecurity, and deteriorating conditions of living. Scholars also link the rise of various forms of fundamentalist movements to the increasing
disparities between haves and have-nots. For example, Islamization is often read as a reactionary response to the oppressive
and unjust ideologies and practices of globalization and marketization (Turner 1994). In particular, the poor in Muslimmajority developing countries are seen as highly susceptible
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Journal of Macromarketing 36(3)
Importance
of Faith
-.35
.71
.88
.17
Quality of Life
.69
q2.1
q2.2
q2.3
.79
q2.4
.15
.69
q2.5
.81
q2.1
Perceived Value of
Global Brands
Figure 2. Structural model of the study – Lower-income group (500 TL or less per month).
Importance
of Faith
-.01
.88
Quality of Life
.16
.86
q2.2
q2.3
.76
q2.4
.20
.63
q2.5
Perceived Value of
Global Brands
Figure 3. Structural model of the study – Higher-income group (greater than 500 TL per month).
to anti-globalization and anti-capitalism rhetoric (Bandarage
2004). In the marketing field, Izberk-Bilgin (2012) provides
some support for this argument. The author shows how lowincome Turkish consumers characterize market society as
socially unequal, immoral, and unjust and perceive global
brands as ‘‘infidels’’ – ‘‘ideological threats to Islam’’ (p. 664) –
and refrain from purchasing them.
Our study suggests a complex relationship between globalization, marketization, religion, and QOL. We find that, except
the poorest of poor, Turkish consumers regard the benefits of
globalization as manifested in global brands as improving their
QOL. In other words, the positive impact of globalization on
QOL seems to be much more diffused in Turkish society than
generally assumed, and not limited to only the middle and
upper income classes. Turkish consumers beyond the poverty
level, whether they are actually able to purchase global brands
or not, seem to regard these products positively, as improving
their overall life satisfaction. Prior research shows that developing country consumers associate global brands with high
quality and see them as a ‘‘passport to global citizenship’’
(Askegaard 2006; Ger and Belk 1996; Holt, Quelch, and Taylor
2004; Kravets and Sandıkcı 2014; Strizhakova, Coulter, and
Price 2008). We extend this work by showing that, except for
the poorest segment of consumers, the positive meanings associated with global brands and the sense of being part of the
developed world also contribute to an increase in satisfaction
with life. For consumers at the bottom, however, the positive
effect of global brands disappears and neither their material nor
discursive presence seems to play a role in well-being. While
failure to acculturate to the global consumer culture (Ustuner
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315
Sandıkcı et al.
and Holt 2007; Santos and Laczniak 2009) might be a reason
for the missing link, further research is needed to identify possible other reasons.
We also find that income moderates the relationship
between faith and QOL. For the poorest segment of the Turkish
society, the higher (lower) the importance they give to faith the
lower (higher) is their reported QOL. This finding presents a
stark contrast to past research, which reports that religion contributes positively to happiness and satisfaction with life and
acts as a buffer for economically disadvantaged people (Bradshaw and Ellison 2010; Sawatzky, Ratner, and Chiu 2005).
As discussed before, in many developing countries, modernization and globalization have not undermined the influence
of religion. On the contrary, the past thirty years has witnessed
resurgence of all kinds of faith movements and new forms of
religio-ethno-economic practice. Similarly, Turkey has gone
through a process of Islamization and religion has become
more visible in both daily life and socio-political and economic
domains (Bugra and Savaskan 2014). The AKP has blended
Islamism and neoliberalism and taken advantage of the
world-wide economic climate supportive of emerging markets.
The result has been high growth rates, infrastructural improvements, and emergence of a new, conservative middle class.
However, with increased prosperity, income disparity has
increased. It appears that, under this new logic of ‘‘pious neoliberalism,’’ the buffering potential of religion has diminished.
That is, the poorest segment of the population might think that
even though an Islamist party runs the country and many religiously oriented people experience improvement in their conditions of living, they are not able to benefit from the progress. The
higher they give importance to faith, the more they feel resentment for not being able to see the material benefits of their devotion in their lives and report lower satisfaction with life.
On the other hand, we find no significant effect of the
importance of faith on QOL for the non-poor. A large portion
of Turkish society, having experienced improvements in their
standards of living in the past decade under the conditions of
‘‘pious neoliberalism,’’ does not consider the importance of
faith as a contributor to their satisfaction with life. This finding
suggests that, unlike countries like Indonesia and Malaysia,
where individual religious practice and national prosperity are
firmly interconnected (Rudnyckyj 2009), the linkage may not
be present in Turkey. While further studies are needed to establish the possible underlying reasons, the polarization between
the supporters and opponents of the Islamist AKP in the recent
years and the increasing opposition toward development projects that are insensitive to environment might be a factor in the
lack of a connection between faith, prosperity, and well-being.
Overall, the results of our study suggest the intricate roles religion continues to play in the contemporary world and highlight
the need to better understand the linkage between new forms of
religiosity, political economy dynamics, and various macromarketing phenomena.
Results of this study captured a small (but statistically significant) positive correlation between Importance of Faith and
Perceived Value of Global Brands in the higher-income group.
This finding appears to support a phenomenon of ‘‘Market
Islam’’ or ‘‘pious neoliberalism’’ where the devout gain additional affluence. Notably, no similar correlation, statistically
significant at p ¼ .05, was found for the lower-income group
suggesting that those in the lower-income group view global
brands and the value of global brands independently.
A further examination of the model in the lower-income
group showed that Perceived Value of Global Brands had no
statistically significant relationship with any other construct
in the model. This might be due to those in the lower-income
group disagreeing over the role of global brands in their own
lives, compared to the higher-income group that shared perceptions about these brands. In sum, the differences across the
income groups are a notable finding of the study. More research
is now needed to shed light on the reasons for such differences.
In addition to theoretical contributions, our study offers policy implications. Importance of faith did not have a positive
effect on QOL for the higher-income group of the study and,
in fact, had a negative effect on QOL for the lower-income
group. Such findings offer important insights for policy makers
in designing social programs and for political parties in setting
their political agendas. The non-poor apparently considers factors other than faith in assessing their quality of life. A study by
Peterson, Ekici, and Hunt (2010) reports that non-poor in a
developing country relies on market offerings in evaluating
their quality of life. More specifically, for the non-poor,
market-based perceptions such as provision of products and
services, positive advertising, and fair pricing explain their
quality of life. Our results, along with earlier studies, suggest
that, in order to improve citizens’ quality of life, policy initiatives should focus on what is relevant (i.e. improving market
functioning), rather than what is not or negatively related to
QOL (i.e. importance of faith).
Secondly, our findings indicate that, for the majority of
Turkish consumers, the perceived value of global brands favorably contributes to quality of life. When this finding is combined with what Peterson, Ekici, and Hunt (2010) report, one
may conclude that increased assortments (i.e. provision of
more products and services through global brands) is likely
to improve the quality of life for developing country citizens.
However, global brand managers as well as policy makers
should be aware that the positive relationship between consumers’ attitude toward market offerings and quality of life is also
a function of perceptions of fair pricing and positive advertising (Peterson, Ekici, and Hunt 2010). In other words, global
brands can be perceived as improving citizens’ quality of life
to the extent that these brands are also viewed as ‘‘fair-players.’’ In their study of brand perception in a developing country, Sandıkcı and Ekici (2009) noted that a global brand may
even be subject to a ‘‘rejection’’ behavior if the brand is perceived to be disruptive for the market. In short, regulatory
agencies in developing countries can help improve perceived
value of global brands by closely monitoring their pricing and
marketing communication activities. This, in turn, is likely to
improve quality-of-life perceptions for most consumers in a
developing country.
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Journal of Macromarketing 36(3)
Limitations and Future Research
In this study, we evaluated a moderated model of quality of life
with two variables included as antecedents of quality of life: 1)
importance of faith, and 2) perceived value of global brands.
Some might propose that quality of life might be an antecedent
of importance of faith and perceived value of global brands. In
other words, the causal direction of the model in this study
might actually be reversed. Rather than an empirical question,
or a statistical one, this is a theoretical question. By far the
dominant depiction of quality of life in social science studies
is as depicted in this study—as the dependent variable in models. In regard to the particularities of the context of this study,
religion plays a significant role in Turkey. Almost all Turkish
people identify themselves as Muslim (99.8 per cent) and
regard Islam as a key influence in their lives (World Factbook
2015). In this way, it is logical to conclude that importance of
faith would be an antecedent of quality of life.
However, evaluating how some Turkish people might give
more (less) importance to faith because their quality of life is
low (high) is worthy of investigation. Such a phenomenon
implies a two-way relationship between quality of life and
importance of faith. Investigating such a two-way relationship
is beyond the scope of the current study because the nature of
how such a two-way relationship might be triggered and how it
might vary over time would need theoretical explanation. At
this time, researchers have not yet developed theory about such
aspects of a two-way relationship.
The single country context of our study might raise concerns
about generalizability. Although the application of our results
to other developing countries is an empirical question, and thus
warrants further examination, we believe that single-country
studies, including ours, have the advantage of reducing error in
the investigation of a focal phenomenon within the marketing
system of one society. Furthermore, as we discussed earlier, our
conceptual model draws upon the key macro socio-economic
transformations associated with neoliberal development. We
expect that similar results can be found in contexts that have comparable historical, economic, and social conditions. We invite
researchers to evaluate our model (including the items, constructs,
and their relationships) in other developing country contexts.
The effects of ownership and consumption of products on
QOL is well established in the literature. In line with this literature, our study suggests that brands might have a similarly
significant effect on QOL. However, more research is needed
to understand the mechanisms through which brands influence consumer well-being both in developing and developed
country contexts. While our study does not focus on specific
brands, the findings disclose the importance of global brands
in understanding QOL. Furthermore, research is needed to
identify 1) the conditions under which the mere presence of
global brands in the market place can enhance consumer
well-being, and 2) the possible variables moderating the relationship between brands and QOL.
Overall, our study shows the importance of both a temporally situated approach and a contextually situated approach
in investigating development and QOL. Development researchers should now be more mindful of the country-specific,
macro-social factors that might have an impact on satisfaction
with life, such as Importance of Faith and Perceived Value of
Global Brands. While our study suggests that religion plays a
role in the Turkish case, in other developing country contexts
characterized as multicultural societies, ethnicity might have
a similarly important role.
Fırat and Dholakia (2006) propose that it is possible to think
about development outside of markets, such as in communities
in which the market is one structure among multiple ways to
order human life. By looking at the intersection of multiple
orders, such as markets and religion, our study strove to gain
a better understanding for the nature of how development contributes to quality of life. The results of our study shed light on
the complexity of measuring development outside the market,
because income had a moderating effect on the relationship of
both antecedent constructs (Importance of Faith, and Perceived
Value of Global Brands) with quality of life. Adding to this
complexity, the effect of Importance of Faith on quality of life
was actually negative for the low-income group. We now call
on other researchers to join this intriguing challenge of measuring development outside of markets.
Acknowledgements
The authors would like to thank the Journal of Macromarketing
Editor-in-Chief Terrence Witkowski and Guest Editors A. Fuat Fırat
and Güliz Ger for their support, as well as the three anonymous
reviewers for the constructive comments they gave throughout the
review process.
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with respect to
the research, authorship, and/or publication of this article.
Funding
The author(s) received no financial support for the research, authorship, and/or publication of this article.
Supplemental Material
The online [appendices/data supplements/etc] are available at http://
jmk.sagepub.com/supplemental.
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Author Biographies
Özlem Sandıkcı is Professor of Marketing and Chair of the
Management Department at Istanbul Şehir University, Turkey. Her
research addresses sociocultural dimensions of consumption and
the relationship between globalization, markets, and culture. Her
work has been published in journals including Journal of Marketing, Journal of Consumer Research, Journal of Business Research,
Marketing Theory, and Business History Review as well as in several
edited books.
Mark Peterson is Professor of Marketing at the University of
Wyoming. His research interests include macromarketing, research
methods, and international marketing. He is also the author of the
SAGE Publications book Sustainable Enterprise: A Macromarketing
Approach. In 2006, he was a Fulbright Scholar at Bilkent University in
Ankara, Turkey where he became a fan of Gençlerbirliği (gench LER
beer lee) - a professional Turkish football club located in the capital city
of Ankara.
Ahmet Ekici is Associate Professor of Marketing at Bilkent University in Ankara, Turkey. His research interests include public policy,
macromarketing, quality of life, and poverty. His research has
appeared in the Journal of Macromarketing, Journal of Public Policy,
Journal of Business Research, and Journal of Business Ethics. In
2010, he was a Fulbright Scholar at the University of Wyoming.
Travis Simkins is a doctoral student at the University of Wyoming.
His research interests include international marketing, macromarketing, and supply-chain issues. He earned a masters’ degree from the
Thunderbird School of Global Management. His research has
appeared in the Journal of Macromarketing.
Downloaded from jmk.sagepub.com at Istanbul Sehir Universitesi on October 6, 2016