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The "Problem" of Cultural Diversity

2006, Journal of Child and Adolescent Psychiatric Nursing

Culture Bound 19 Journal JCAP Blackwell Oxford, 1073-6077 May 3ORIGINAL Culture © 2006 2006 of Blackwell UK Bound Publishing Child ARTICLE and Publishing Adolescent Ltd Ltd. Psychiatric Nursing The “Problem” of Cultural Diversity T he dictionary defines problem as that which is difficult to understand and which requires a solution. As editor of this column, I have been struggling to understand the absence of dialogue in many settings around experiences with or questions about cultural factors and the impact of cultural diversity encountered in practice with children, adolescents, and their families. I have no doubt that confounding cultural factors emerge frequently in inpatient and outpatient practice, in research, and in our work with students. They come up whether your definition of culture is narrow (race, religion, age, gender, and place of origin) or whether it is broad (values, beliefs, practices, socioeconomic status, experiences, or behavioral presentation based on environmental situation, to name a few). Awareness of cultural similarities or diversity comes up when we read about or study people within our domestic borders or globally. It comes up when we struggle to understand why patients are nonadherent to treatment recommendations, are consistently late to appointments, or would prefer to see a different provider. It comes up when we make assumptions about people based on their physical presentation or when we learn that families are supplementing the prescribed medication given to their child with folk or alternative therapies. As nurses, are we paying enough attention to the issue of cultural diversity? Do we personally and silently acknowledge its impact on aspects of our practice (clinical, research, education, and scholarly writing)? Do we routinely share our observations and critically examine the impact of cultural factors with others? Or, are culture and diversity (ours and that of the other) something we only acknowledge when raised by others? In my role as an educator both in the classroom and in a clinical setting, I consistently challenge students to view children, adolescents, adults, and families from a cultural lens. For example, there is the culture and diversity of the adolescent milieu, the culture and diversity of poverty, the culture and diversity of homelessness, and the culture and diversity of parenting, to name a few. Ethnocentric views and practices within the treatment team can result in JCAPN Volume 19, Number 3, August, 2006 misdiagnosis, conflict, and ultimately poor treatment choices. The complexities of these factors affect human behaviors. As psychiatric-mental health practitioners whose practice focuses on understanding, accepting, and/or assisting with changes in human behaviors, culture as it is broadly defined and diversity within the individual, family, group, or community are factors that cannot be ignored. Are there other reasons why culture and cultural diversity may be a “problem”? For some, it could be viewed as too broad, fluid, dynamic, complex, and difficult to measure thereby rendering it marginal. For others, it correctly represents the absence of a fixed state, thereby rendering it unpredictable. Does that individual distance himself or herself because of this unpredictability? For yet others, conversations about diversity may stir up feelings of defensiveness. The individual may feel on the spot to examine their personal world view and values vis-à-vis the other. Concerns may exist that differences will be perceived as biased or insensitive, or that one does not appear to be “politically correct” in their reaction to or knowledge about others. Within the last 10 years, federal, state, and local regulatory and service agencies have been more aggressive in their efforts to incorporate principles of cultural diversity in organizational documents, hiring practices, worker competencies, and worker and system evaluations. These activities have in part been in response to changing demographics and legal actions and challenges from individuals or groups who have felt marginalized or discriminated against because of race, gender, sexual orientation, religion, or beliefs. In 2003, the Institute of Medicine received funding support from W.K. Kellogg and established a committee that was charged with comparing the healthcare needs of the American people with the training, availability, and utilization of health professions applicants. The committee developed a report titled In the nation’s compelling interest: Ensuring diversity in the health-care workforce. One finding from the report was that, “Diversity is associated with improved access to care 161 Culture Bound . . . greater patient choice and satisfaction and better educational experiences for health professions students” (Institute of Medicine, 2004, p. 1). I would add that all healthcare providers would benefit from the knowledge exchange that occurs in environments that acknowledge and embrace diversity. Walker (2001) conducted a secondary analysis of data from caregivers of 286 children with severe emotional and behavioral disorders to find out whether the services that their children received were culturally appropriate. The importance of culture in the child’s treatment planning and how the child’s cultureinformed services that were actually provided were also analyzed. Findings indicated that while caregivers believe that the child’s culture is important and should be respected when planning and providing services, in reality, providers were not always viewed as successful in valuing and accommodating for culture in the treatment of the children in the sample. The author suggested that service providers need a level of cultural competence that allows them to view culture in multiple ways while at the same time sharing (congruence) some cultural concepts held by the consumer or receiver of care. 162 Perhaps solutions to the “problem” of culture and cultural diversity involve reminding and encouraging others to examine, talk about, and feel comfortable exploring and critiquing aspects of multiple world views. Perhaps it involves working toward empowering those silent voices who realize that cultural factors do matter in practice, research, and education with patients, colleagues, and students. Lastly, perhaps a third solution is to always strive to understand and engage those who marginalize the role of culture and diversity in health care. Edilma L. Yearwood, PhD, APRN, BC Georgetown University School of Nursing & Health Studies Washington, DC Author contact: [email protected] with a copy to the Editor: [email protected] References Institute of Medicine. (2004). In the nation’s compelling interest: Ensuring diversity in the health-care workforce. Washington, DC: National Academies Press. Walker, J.S. (2001). Caregivers’ views on the cultural appropriateness of services for children with emotional and behavioral disorders. Journal of Child and Family Studies, 10(3), 315–331. JCAPN Volume 19, Number 3, August, 2006