Papers by stephanie missonier
Organization Studies, 2015
The stability versus novelty relationship remains a conundrum in organization studies, partly owi... more The stability versus novelty relationship remains a conundrum in organization studies, partly owing to conventional views of time and temporality. In this article, we address organization as a stability-novelty intertwinement through the lens of organizational events. The advantage of an events-based approach is that stability and novelty are expressed as parts of the same acts, and not different acts, which tends to be the assumption among mainstream theories of organization change. The events-based approach developed for this article shows how the organization may be defined as a structure of past and anticipated events, defined and redefined on an ongoing basis. From a case study of the development of a competency management tool in a bank, we show how the intertwinement between stability and novelty is articulated through events throughout the project and how every event is both an act of stability and an act of change.
HAL (Le Centre pour la Communication Scientifique Directe), 2010
This paper is based on a presentation given to the International Workshop The Diffusion of FLOSS... more This paper is based on a presentation given to the International Workshop The Diffusion of FLOSS and the Organization of the Social Networks to Economic and Legal Models, Sophia-Antipolis, France, May 31-June 1, 2007. The authors would like to thank all the ...
Dunod eBooks, May 16, 2012
Systèmes d'information et management, 2015
Travaux neuchâtelois de linguistique, 2018
Team coordination over long time scales has been analyzed through two dominant perspectives: the ... more Team coordination over long time scales has been analyzed through two dominant perspectives: the contingency approach and the discursive approach. While they produced extensive theoretical contributions, these two perspectives are not well-suited to understand team coordination in changing and uncertain situations such as innovation projects. In this paper, we propose a design approach to coordination, which we define as the joint inquiry and construction by teams of their common ground. We instantiated our conceptual model into a tool called the Team Alignment Map, which allows team members to design their interdependencies. We evaluated the effectiveness of the tool within 22 innovation projects in two different settings. Our findings suggest that the tool facilitated the creation of shared understanding between team members, and allowed them to coordinate flexibly and welcome the shifting requirements of their projects. These findings suggest that conceptualizing coordination as a design process is well-suited to innovation projects.
Hawaii International Conference on System Sciences, Jan 7, 2020
Collaboration has been increasingly required to address the current challenges faced by organizat... more Collaboration has been increasingly required to address the current challenges faced by organizations. With digitalization, these challenges are more and more complex but have common characteristics: they concern the organization as a whole, involve different and heterogeneous stakeholders, and evolve during the organization’s lifetime. Moreover, they are at the heart of a paradox: they are of paramount importance for companies, but they are very difficult to grasp. Although practitioners have developed very different definitions and perspectives, each challenge needs to be collectively addressed as the result of discussion and inquiry from different perspectives. These challenges are, for instance, developing innovative solutions to face rapidly changing environments, digitalizing processes, developing business ecosystems, defining projects or initiatives, fostering creativity, or designing and evaluating a new business model. Recently a “new” generation of tools has appeared. These tools are commonly called “canvas” as they were initially inspired by the Business Model Canvas. In fact, we designate this family of tools as visual inquiry tools or visual collaborative tools. These tools have common features that allow diverse stakeholders that face a joint problem to address the aforementioned challenges: • First, developing a shared language and understanding of the problem they are trying to solve. • Second, assisting diverse groups in exploring and/or brainstorming on a given problem thanks to their support for structuring and bounding the problem. • Third, supporting a less linear and more creative and innovative process mainly relying on design techniques as they allow a social design process, which has been proven useful to increase engagement within projects. Given the increasing amount and use of such visual inquiry tools, it seems crucial to accumulate knowledge on how to develop and evaluate them. Research is needed both into the design processes of such tools and/or their modelling, as well as their ontological and/or cognitive foundations. For the second year, this has been the main motivation to organize this mini-track at HICSS-53, as we believe that the IS discipline is well-suited to contribute to the design of such visual collaborative tools as it has a long tradition in design science research, modelling and UX
International Conference on Information Systems, Dec 1, 2015
RePEc: Research Papers in Economics, Apr 21, 2009
Purpose – Despite extensive studies of conflicts in IT project teams, this literature presents li... more Purpose – Despite extensive studies of conflicts in IT project teams, this literature presents limits as for the influence of conflicts on project outcome. In particular, this literature has problems to take into account the complexity of projects and their specificities, which are essential to understand the outcome of IT projects. To fill these gaps, we propose to complete the conflict perspective with an approach centered on the controversies, a process related and sociotechnical approach.Design/methodology/approach – The paper is based on a longitudinal case study and explores the outcome of an IT project: the case “Pupitre Virtuel”.Findings – The paper extends existing literature on conflict management in the IT project teams, by revealing the interest in taking into account controversies (according to Actor-Network Theory) for project success or failure.Practical implications We suggest a new way to understand the relational management of projects to the project actors (executives or team members, private or public) a new way of understanding.Originality/value – The paper is original in the way in which it contributes to the reconciliation of methods in terms of variance and process.Paper type Conceptual Paper
International Conference on Information Systems, Jun 16, 2015
HAL (Le Centre pour la Communication Scientifique Directe), 2014
ABSTRACT In a context of the project-based organization’s (PBO) reinforcement, the question of kn... more ABSTRACT In a context of the project-based organization’s (PBO) reinforcement, the question of knowledge management has become an important issue for companies as well as for research in management. This paper focuses on highlighting and examining the mechanisms that are used to manage knowledge together with projects. Our research is based on a qualitative approach centered on a multiple case study in four PBOs operating in different sectors: IBM, Hewlett-Packard, Arkopharma, and Temex. The analysis of the four case studies enables us to identify and discuss the different mechanisms underlying knowledge management in PBOs. The paper is original because it investigates the framework of mechanisms to improve the understanding of knowledge management in PBOs.
ABSTRACT In a context of the project-based organization’s (PBO) reinforcement, the question of kn... more ABSTRACT In a context of the project-based organization’s (PBO) reinforcement, the question of knowledge management has become an important issue for companies as well as for research in management. This paper focuses on highlighting and examining the mechanisms that are used to manage knowledge together with projects. Our research is based on a qualitative approach centered on a multiple case study in four PBOs operating in different sectors: IBM, Hewlett-Packard, Arkopharma, and Temex. The analysis of the four case studies enables us to identify and discuss the different mechanisms underlying knowledge management in PBOs. The paper is original because it investigates the framework of mechanisms to improve the understanding of knowledge management in PBOs.
Revue Française de Gestion
Les fusions sont des phénomènes complexes avec des résultats souvent décevants et difficilement e... more Les fusions sont des phénomènes complexes avec des résultats souvent décevants et difficilement explicables. Cette recherche étudie un processus d’intégration post-fusion sous le prisme de la pensée complexe. L’objectif est de comprendre comment des phénomènes dialogiques et des réponses des acteurs émergent et interagissent. Les résultats montrent quatre phénomènes dialogiques. Le comportement des acteurs face à ces dialogiques s’inscrit dans un processus de création de connaissances, où désordres et instabilités sont inhérents au processus de collaboration et sont source de réinvention.
Proceedings of the Annual Hawaii International Conference on System Sciences
The continuing emergence of new digital technologies, platforms and infrastructure has opened unp... more The continuing emergence of new digital technologies, platforms and infrastructure has opened unprecedented possibilities for innovation. Eager to seize these opportunities, many organizations adopt idea management programs to help leverage their employees' ideas for digital innovations. However, we lack an integrated understanding of how the logics of digital innovation affect the practice of idea management. We therefore pose the following research question: "How can idea management programs be conceptualized in light of digital innovation?". Drawing on the disparate yet complementary conceptual building blocks of open innovation and problem-solution pairs, we develop a revised conceptualization of how idea management is practiced in a digital context. Our framework suggests that idea management programs can be used by organizations as orchestration and cognitive sensemaking devices to support the matching, forking, merging and refinement of ideas. These insights shed fresh light on how innovations form and evolve in a pervasively digital world.
This paper examines the types of knowledge involved in IT exploration and exploitation; and how i... more This paper examines the types of knowledge involved in IT exploration and exploitation; and how individuals can manage them. We focus on a particular organizational context described in previous research where individuals transfer between a digital innovation lab (DIL) and the existing organization for periods of time. Drawing on existent literature, we conceptualize six types of knowledge and relate them to the behaviors of learning, applying and intentional forgetting. We illustrate our conceptualization with two vignettes based on empirical data. Our conceptualization raises awareness of potential knowledge-related challenges associated with DILs, and provides insight on the composition of knowledge managed in a DIL to support fruitful IT exploration and digital innovation. Given the importance of digital innovation for today's organizations, understanding the types of knowledge in a DIL setup is of vital importance.
Proceedings of the 51st Hawaii International Conference on System Sciences, 2018
Ill-structured management problems are of paramount importance for organizations today. As they a... more Ill-structured management problems are of paramount importance for organizations today. As they are complex to solve, they are undertaken by teams of diverse individuals who make use of tools to help them in solving such problems. Most tools either focus on supporting collaborative practices or are dedicated to solving specific ill-structured problems. In this paper, we bridge these two perspectives and provide design principles for tools that both support collaboration and are tailored for specific ill-structured problems. We derived these design principles from our participant observation of two critical cases of such collaborative tools: the Business Model Canvas and the Team Alignment Map. We lay the theoretical and design foundations for future developments of similar collaborative tools. Our paper illustrates the value that the IS discipline can bring to the increasing call for a design approach to management by rigorously developing tools for co-design.
Proceedings of the Annual Hawaii International Conference on System Sciences, 2020
Collaboration has been increasingly required to address the current challenges faced by organizat... more Collaboration has been increasingly required to address the current challenges faced by organizations. With digitalization, these challenges are more and more complex but have common characteristics: they concern the organization as a whole, involve different and heterogeneous stakeholders, and evolve during the organization's lifetime. Moreover, they are at the heart of a paradox: they are of paramount importance for companies, but they are very difficult to grasp. Although practitioners have developed very different definitions and perspectives, each challenge needs to be collectively addressed as the result of discussion and inquiry from different perspectives. These challenges are, for instance, developing innovative solutions to face rapidly changing environments, digitalizing processes, developing business ecosystems, defining projects or initiatives, fostering creativity, or designing and evaluating a new business model. Recently a "new" generation of tools has appeared. These tools are commonly called "canvas" as they were initially inspired by the Business Model Canvas. In fact, we designate this family of tools as visual inquiry tools or visual collaborative tools. These tools have common features that allow diverse stakeholders that face a joint problem to address the aforementioned challenges: • First, developing a shared language and understanding of the problem they are trying to solve.
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Papers by stephanie missonier