Business and Management

Los bonos del Gobierno de Puerto Rico han sufrido una desvalorización en la bolsa de valores en los últimos años y la situación fiscal es difícil. En muchos países del mundo se han adoptado estrategias de negocios y se utiliza la tecnología para reducir los gastos operacionales del gobierno. En este estudio se analizan los niveles de disposición y la demanda por servicios electrónicos ofrecidos por el gobierno. También se analiza el dominio y la capacitación de los sistemas de información de los puertorriqueños y se hace una comparación entre los niveles de capacitación y la necesidad de tener un gobierno electrónico.

Los bonos del Gobierno de Puerto Rico han sufrido una desvalorización en la bolsa de valores en los últimos años y la situación fiscal es difícil. En muchos países del mundo se han adoptado estrategias de negocios y se utiliza la tecnología para reducir los gastos operacionales del gobierno. En este estudio se analizan los niveles de disposición y la demanda por servicios electrónicos ofrecidos por el gobierno. También se analiza el dominio y la capacitación de los sistemas de información de los puertorriqueños y se hace una comparación entre los niveles de capacitación y la necesidad de tener un gobierno electrónico.

The recession of the young 21st Century was not proprietary to one country or region of the world and its effect still has a ripple effect on the on the world’s economies. Nowadays governments, companies, and non-profit organizations have shorten economic resources or a shortage of knowledgeable manpower. This is the era of doing more with less and the learning in a digital age (Connectivism). Another trait was the massive shifting of jobs across borders and oceans. Companies were forced to shift their operations to cheaper regions in order to stay profitable. The major drawback was to maintain their knowledge and / or their processes in place with a knowledgeable workforce. This shift in paradigm brought new challenger not only for the organization, but for all the citizens of the world. While jobs were moving away from industrialized regions opportunities were created on the less industrialized countries. And there is where the boom in expats arrives.

In the modern world, information and speed are paramount. Governments and businesses alike compete not only with one another but to better serve the public. Governments around the world are using more and more technology to reach those that are not capable of traveling to the nearest cities or do not have the resources for technology. Governments with smaller budgets or in third world countries are looking at technology as an option to do more with less. This new trend is referred to as eGovernment, or electronic government. Through this new breakthrough, governments may improve service hours, lower costs, and allow citizens to interact more with them.
This investigation will illustrate worldwide trends of doing governance utilizing more businesslike applications, such as enterprise software and network architecture. In addition, we found many good reasons to use electronic government solutions within the island of Puerto Rico in order to reduce operating costs and increase productivity. After a thorough analysis of the basic necessities of the four principal groups that demand services from any government, the ideal model for carrying out electronic government in Puerto Rico was created.