Mediation technologies like phones and IM can be viewed as filters on communication. The present ... more Mediation technologies like phones and IM can be viewed as filters on communication. The present study investigates which conversations are filtered and which are not by recording conversations in an office environment and later asking the workers to indicate which utterances would have been initiated over phone or e-mail if they were not co-located. The results indicate that 76% of all conversations would be filtered. It is argued that the filtering would be perceived as positive due to less disruptions in a telework setting, but that the long term effects would be negative. The filtering is explained by three mechanisms involving behavioral cost, memory and social cost respectively.
Proceedings of the third Nordic conference on Human-computer interaction - NordiCHI '04, 2004
Two studies on how to support communication between grandparents and grandchildren are presented.... more Two studies on how to support communication between grandparents and grandchildren are presented. The first study, an interview with 12 parents, investigates the conversation between grandparents and grandchildren in face-to-face and phone situations. The results of the study suggest that in the face-to-face situation conversation is closely tied to the concurrent activity. The phone does not support this kind of conversation. This might explain why the calls are short and infrequent. In the second study, alternative communication technologies are studied using a focus group. Two of them aimed at sharing a context for conversation. They were well received. The technology that supports always-on connection was objected due to privacy concerns.
Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06), 2006
A survey of users of e-mail and SMS was conducted. In the following, the messaging systems, proce... more A survey of users of e-mail and SMS was conducted. In the following, the messaging systems, procedure, sample and the questionnaire are described.
In a recent paper it has been shown that observers use referential form as an indi- cation of how... more In a recent paper it has been shown that observers use referential form as an indi- cation of how well acquainted interlocu- tors are. In the present study it is investi- gated if the referential form used by the speaker influences the listeners evalua- tion of the speaker. An experiment with eighty subjects was conducted. Subjects were told to imagine themselves being spoken to by a stranger and to rate how agreeable they would perceive the stranger depending upon the utterances he or she made. Sentences that referred both implicitly and explicitly to a shared experience. were employed in the experi- ment. The results indicates that listeners are rating speakers as more agreeable when the speaker is using an explicit rather than an implicit form of reference . Two explanations are suggested and the results are discussed in relation to rela- tion formation in text based computer mediated communication. It is suggested that referential form could function as a cue in this context.
A large body of research shows that familiarity between speakers makes their use of referring exp... more A large body of research shows that familiarity between speakers makes their use of referring expressions more effective. This paper presents two studies that suggest that it's also the other way around, i.e. effective referring, in this case implicit referring, suggests a relation between the speakers. Further, a third study, based on naturalistic observations of both work and private conversation, shows that implicit referring is used less when conversation is mediated by phone. Together the results indicate that the "distance" or "alienation" often felt in phone conversations could be the result of subtle changes in the way we speak rather than reduction in transmitted information compared to face-to-face conversations.
Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06), 2006
A survey of users of e-mail and SMS was conducted. In the following, the messaging systems, proce... more A survey of users of e-mail and SMS was conducted. In the following, the messaging systems, procedure, sample and the questionnaire are described.
Let a picture initiate the dialog! A mobile multimedia service for tourists R&I Research Note N 3... more Let a picture initiate the dialog! A mobile multimedia service for tourists R&I Research Note N 33/2006 Let a picture initiate the dialog! A mobile multimedia service for tourists Title Let a picture initiate the dialog! A mobile multimedia service for tourists
This research note describes the Tromsø Visual Guide (TVG) - a mobile phone based tourist guide b... more This research note describes the Tromsø Visual Guide (TVG) - a mobile phone based tourist guide based on image recognition, where the user formulates a query to the system by submitting a picture. We describe initial test made with the image recognition software from Evolution Robotics applied to three dimensional objects and the challenges this poses. We describe how the guide is currently functioning, and look at the possibilities of further development of the guide, including ranking and presentation by context and monetization by marketing income from local service providers.
Mediation technologies like phones and IM can be viewed as filters on communication. The present ... more Mediation technologies like phones and IM can be viewed as filters on communication. The present study investigates which conversations are filtered and which are not by recording conversations in an office environment and later asking the workers to indicate which utterances would have been initiated over phone or e-mail if they were not co-located. The results indicate that 76% of all conversations would be filtered. It is argued that the filtering would be perceived as positive due to less disruptions in a telework setting, but that the long term effects would be negative. The filtering is explained by three mechanisms involving behavioral cost, memory and social cost respectively.
In a recent paper it has been shown that observers use referential form as an indi- cation of how... more In a recent paper it has been shown that observers use referential form as an indi- cation of how well acquainted interlocu- tors are. In the present study it is investi- gated if the referential form used by the speaker influences the listeners evalua- tion of the speaker. An experiment with eighty subjects was conducted. Subjects were told to imagine themselves being spoken to by a stranger and to rate how agreeable they would perceive the stranger depending upon the utterances he or she made. Sentences that referred both implicitly and explicitly to a shared experience. were employed in the experi- ment. The results indicates that listeners are rating speakers as more agreeable when the speaker is using an explicit rather than an implicit form of reference . Two explanations are suggested and the results are discussed in relation to rela- tion formation in text based computer mediated communication. It is suggested that referential form could function as a cue in this context.
This report describes the features of a mobile event assistant for people visiting film festivals... more This report describes the features of a mobile event assistant for people visiting film festivals and analyzes user responses collected when demonstrating the assistant. Use of images as a starting point for retrieving information was appreciated by the users and more than half of the users would like to take the assistant into use if it had been available. Enjoyment turned out to be the most influencing factor for use intentions, followed by usefulness and social influence.
ABSTRACT Two digital tourist guides have been developed and tested in real settings. They are bot... more ABSTRACT Two digital tourist guides have been developed and tested in real settings. They are both outdoor guides adapted to mobile phones, - targeting attractions and tourist services within a region and a specific attraction respectively. Aspects related to simplicity in use, installation procedures, content quality, co-visiting mechanisms, and mechanisms that support links between physical object and digital content should be accentuated in future digital guides.
Different groups and organisations have gradually taken up collaborative solutions. The general i... more Different groups and organisations have gradually taken up collaborative solutions. The general impression is, however, that the great success stories are few and that companies and organisations find it hard to gain — or the problem might as well be a matter of identifying — significant positive effects. So, what factors are decisive for successful adaptation and transfer of collaborative
Proceedings of the third Nordic conference on Human-computer interaction - NordiCHI '04, 2004
Two studies on how to support communication between grandparents and grandchildren are presented.... more Two studies on how to support communication between grandparents and grandchildren are presented. The first study, an interview with 12 parents, investigates the conversation between grandparents and grandchildren in face-to-face and phone situations. The results of the study suggest that in the face-to-face situation conversation is closely tied to the concurrent activity. The phone does not support this kind of conversation. This might explain why the calls are short and infrequent. In the second study, alternative communication technologies are studied using a focus group. Two of them aimed at sharing a context for conversation. They were well received. The technology that supports always-on connection was objected due to privacy concerns.
... It will also be of interest to see how the effects on the individual constructs relate to (an... more ... It will also be of interest to see how the effects on the individual constructs relate to (and accounts for) the effect on the total QoL. Page 6. 192 List of hypotheses ... Of a total of 531 workers that had agreed to take part in the study, 224 responded. ...
Mediation technologies like phones and IM can be viewed as filters on communication. The present ... more Mediation technologies like phones and IM can be viewed as filters on communication. The present study investigates which conversations are filtered and which are not by recording conversations in an office environment and later asking the workers to indicate which utterances would have been initiated over phone or e-mail if they were not co-located. The results indicate that 76% of all conversations would be filtered. It is argued that the filtering would be perceived as positive due to less disruptions in a telework setting, but that the long term effects would be negative. The filtering is explained by three mechanisms involving behavioral cost, memory and social cost respectively.
Proceedings of the third Nordic conference on Human-computer interaction - NordiCHI '04, 2004
Two studies on how to support communication between grandparents and grandchildren are presented.... more Two studies on how to support communication between grandparents and grandchildren are presented. The first study, an interview with 12 parents, investigates the conversation between grandparents and grandchildren in face-to-face and phone situations. The results of the study suggest that in the face-to-face situation conversation is closely tied to the concurrent activity. The phone does not support this kind of conversation. This might explain why the calls are short and infrequent. In the second study, alternative communication technologies are studied using a focus group. Two of them aimed at sharing a context for conversation. They were well received. The technology that supports always-on connection was objected due to privacy concerns.
Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06), 2006
A survey of users of e-mail and SMS was conducted. In the following, the messaging systems, proce... more A survey of users of e-mail and SMS was conducted. In the following, the messaging systems, procedure, sample and the questionnaire are described.
In a recent paper it has been shown that observers use referential form as an indi- cation of how... more In a recent paper it has been shown that observers use referential form as an indi- cation of how well acquainted interlocu- tors are. In the present study it is investi- gated if the referential form used by the speaker influences the listeners evalua- tion of the speaker. An experiment with eighty subjects was conducted. Subjects were told to imagine themselves being spoken to by a stranger and to rate how agreeable they would perceive the stranger depending upon the utterances he or she made. Sentences that referred both implicitly and explicitly to a shared experience. were employed in the experi- ment. The results indicates that listeners are rating speakers as more agreeable when the speaker is using an explicit rather than an implicit form of reference . Two explanations are suggested and the results are discussed in relation to rela- tion formation in text based computer mediated communication. It is suggested that referential form could function as a cue in this context.
A large body of research shows that familiarity between speakers makes their use of referring exp... more A large body of research shows that familiarity between speakers makes their use of referring expressions more effective. This paper presents two studies that suggest that it's also the other way around, i.e. effective referring, in this case implicit referring, suggests a relation between the speakers. Further, a third study, based on naturalistic observations of both work and private conversation, shows that implicit referring is used less when conversation is mediated by phone. Together the results indicate that the "distance" or "alienation" often felt in phone conversations could be the result of subtle changes in the way we speak rather than reduction in transmitted information compared to face-to-face conversations.
Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06), 2006
A survey of users of e-mail and SMS was conducted. In the following, the messaging systems, proce... more A survey of users of e-mail and SMS was conducted. In the following, the messaging systems, procedure, sample and the questionnaire are described.
Let a picture initiate the dialog! A mobile multimedia service for tourists R&I Research Note N 3... more Let a picture initiate the dialog! A mobile multimedia service for tourists R&I Research Note N 33/2006 Let a picture initiate the dialog! A mobile multimedia service for tourists Title Let a picture initiate the dialog! A mobile multimedia service for tourists
This research note describes the Tromsø Visual Guide (TVG) - a mobile phone based tourist guide b... more This research note describes the Tromsø Visual Guide (TVG) - a mobile phone based tourist guide based on image recognition, where the user formulates a query to the system by submitting a picture. We describe initial test made with the image recognition software from Evolution Robotics applied to three dimensional objects and the challenges this poses. We describe how the guide is currently functioning, and look at the possibilities of further development of the guide, including ranking and presentation by context and monetization by marketing income from local service providers.
Mediation technologies like phones and IM can be viewed as filters on communication. The present ... more Mediation technologies like phones and IM can be viewed as filters on communication. The present study investigates which conversations are filtered and which are not by recording conversations in an office environment and later asking the workers to indicate which utterances would have been initiated over phone or e-mail if they were not co-located. The results indicate that 76% of all conversations would be filtered. It is argued that the filtering would be perceived as positive due to less disruptions in a telework setting, but that the long term effects would be negative. The filtering is explained by three mechanisms involving behavioral cost, memory and social cost respectively.
In a recent paper it has been shown that observers use referential form as an indi- cation of how... more In a recent paper it has been shown that observers use referential form as an indi- cation of how well acquainted interlocu- tors are. In the present study it is investi- gated if the referential form used by the speaker influences the listeners evalua- tion of the speaker. An experiment with eighty subjects was conducted. Subjects were told to imagine themselves being spoken to by a stranger and to rate how agreeable they would perceive the stranger depending upon the utterances he or she made. Sentences that referred both implicitly and explicitly to a shared experience. were employed in the experi- ment. The results indicates that listeners are rating speakers as more agreeable when the speaker is using an explicit rather than an implicit form of reference . Two explanations are suggested and the results are discussed in relation to rela- tion formation in text based computer mediated communication. It is suggested that referential form could function as a cue in this context.
This report describes the features of a mobile event assistant for people visiting film festivals... more This report describes the features of a mobile event assistant for people visiting film festivals and analyzes user responses collected when demonstrating the assistant. Use of images as a starting point for retrieving information was appreciated by the users and more than half of the users would like to take the assistant into use if it had been available. Enjoyment turned out to be the most influencing factor for use intentions, followed by usefulness and social influence.
ABSTRACT Two digital tourist guides have been developed and tested in real settings. They are bot... more ABSTRACT Two digital tourist guides have been developed and tested in real settings. They are both outdoor guides adapted to mobile phones, - targeting attractions and tourist services within a region and a specific attraction respectively. Aspects related to simplicity in use, installation procedures, content quality, co-visiting mechanisms, and mechanisms that support links between physical object and digital content should be accentuated in future digital guides.
Different groups and organisations have gradually taken up collaborative solutions. The general i... more Different groups and organisations have gradually taken up collaborative solutions. The general impression is, however, that the great success stories are few and that companies and organisations find it hard to gain — or the problem might as well be a matter of identifying — significant positive effects. So, what factors are decisive for successful adaptation and transfer of collaborative
Proceedings of the third Nordic conference on Human-computer interaction - NordiCHI '04, 2004
Two studies on how to support communication between grandparents and grandchildren are presented.... more Two studies on how to support communication between grandparents and grandchildren are presented. The first study, an interview with 12 parents, investigates the conversation between grandparents and grandchildren in face-to-face and phone situations. The results of the study suggest that in the face-to-face situation conversation is closely tied to the concurrent activity. The phone does not support this kind of conversation. This might explain why the calls are short and infrequent. In the second study, alternative communication technologies are studied using a focus group. Two of them aimed at sharing a context for conversation. They were well received. The technology that supports always-on connection was objected due to privacy concerns.
... It will also be of interest to see how the effects on the individual constructs relate to (an... more ... It will also be of interest to see how the effects on the individual constructs relate to (and accounts for) the effect on the total QoL. Page 6. 192 List of hypotheses ... Of a total of 531 workers that had agreed to take part in the study, 224 responded. ...
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