Papers by Valeria Sadovykh
“If only we knew what we know” is a refrain that has echoed across centuries, cultures, organisat... more “If only we knew what we know” is a refrain that has echoed across centuries, cultures, organisations and day-to-day affairs. The root cause for this is the lack of a holistic and integrated view on knowledge sharing. Globalisation and the increased speed of operations in the business world have led to dramatic changes in organisational life; the traditional way of working is no longer competitive. One of the critical factors determining the success of an enterprise nowadays is the ability to share knowledge, despite hierarchical structure, geographical barriers, and the age and experience of employees. There has been abundant research into knowledge management and knowledge sharing. However, most of the literature devoted to knowledge sharing has approached the problem from a range of perspectives: strategic, managerial, behavioral, participatory, relational, process, contextual and/or technological. This research reviews knowledge-sharing problems and issues with the purpose of sy...
Decision Support Systems, 2015
Decision-making process has been explained through several models over the years. Among these, th... more Decision-making process has been explained through several models over the years. Among these, the rational and anarchical models have emerged as important representations of decision-making dynamics. The rational model and its variants of decision making emphasize recognized phases and sequence among them, while anarchical models focus on the lack of structure and sequence in many real-world decision-making contexts. In order to observe the existence of these phases and their sequence, it is critical to choose non-trivial situations in which the underlying dynamics of decision-making process are readily visible. To this end, we consider decisionmaking (DM) in Health Online Social Networks (HOSN) and verify the existence of recognized phases and the sequence in which these phases are reached. We use netnography to explore the potential of HOSN as a support tool for decision-making process. Our results confirm, extend, as well as challenge existing knowledge. Results confirm that HOSN support and empower users during their decision-making process in three specific key phases that include Intelligence, Design and Choice. We extend existing knowledge by suggesting two new phases in the decision making process that is integral to HOSN conversations, namely emotional support and sharing experiences. Our results challenge purely rational and anarchical models by recognizing the interweaving of anarchical decision sequences within the structure of rational decision making phases. These results have significant practical implications for the design of HOSN that support blended decision making processes by leveraging the wisdom of crowds.
The rapid adoption of online social networks (OSN) across different stakeholders raises several i... more The rapid adoption of online social networks (OSN) across different stakeholders raises several interesting questions on different facets of its dynamics. Properly governed and designed OSN can play an important role in supporting different types of decision making (DM), as they provide their participants/stakeholders various forms of support, ranging from the instrumental to the emotional and informational. The synergy of these themes provides an innovative and unique perspective on the actual process of DM within OSN. We use online survey method to address the potential utilization of OSN as a support tool for the DM process. Our results indicate that OSN support and empower users in their decision making process specifically in three key phases that include Intelligence, Design and Choice. Our results also reveal that different types of users (observers, seekers and advisers) have significantly different participation styles, which in turn have an impact on the efficacy of the DM process. We discuss policy implications for OSN designers based on results from this study.
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Papers by Valeria Sadovykh