Best in Shipping & Logistics

4 hours ago

After sending a message to say the goods have been collected, delivery simply has not turned up. This company does not have the courtesy to contact despite having contact phone numbers. The tracking is pointless as it never updated. Warning to business owners, do not use this courier as they will destroy your companies reputation. Items now over a week late and Couriers Please are ignoring requests for any information. I assume the goods must have been stolen by the driver as there is no other logical explanation - despite asking NUMEROUS times for one.

3 hours ago

JO

I am so happy with my experience of storing with Roomia St Mary's the new facility is next level with covered drive in, digital entry points, clean fresh units, loads of trolleys and multiple sizing options. Josh has been clear, prompt and friendly in his communication. Highly recommended!

An hour ago

Parcel took 8 weeks to deliver; quote time was 1 week estimated. I moved house at the end of this period, and was told I was unable to redirect the parcel, as it was already onboard with a courier - and apparently they can't call their couriers on the road? I asked to speak to a manager or supervisor, was told they were just an international call centre, and that there were no supervisors or managers I could speak to. I asked how to make a complaint; they directed me to the website. But there is no section there to make a formal complaint. So even though you ring to local depot, on a local phone number, all calls seem to be outsourced to an international call centre, that really can't do anything for you. And if there are any issues, they don't care.

A day ago

NL

Rediculous situation where driver attempted to deliver parcel to units and couldn't find the front of the building or was to lazy, unlike other delivery services. Obviously went to public carpark at back. Received message, delivery attempted no access. Not the first time for this company. I wish companies would stop using them. E-mailed them to find out where parcel is. No reply

5 hours ago

NI

My package sat at PACK & SEND depot in Adelaide for 25 days before being collected by Aramaex couriers. I do not recommend using Aramex as the courier unless delivery time is not important.

13 minutes ago

JT

Excellent service, best price

An hour ago

MA

The order arrived promptly and in good order.

2 days ago

If I could give them no stars I would. The company NEVER delivered an item but said it was refused and abandoned. Then I attempted to speak to the manager and left several voicemails with no response. Then on top of that, the company that I ordered the item (car part) said that they will not issue any type of refund because shipping said the item was abandoned and refused.

A day ago

A&

I recently used your service for a move and wanted to provide some feedback based on my experience. First of all, I’d like to commend your team for their excellent service attitude and smooth communication throughout the process. The packaging was also satisfactory, and I found your pricing to be reasonable. However, I did notice some issues with the handling of items. There were clear signs of dragging and pushing, which raised some concerns. One particular issue was with a piano we transported. Upon delivery, the piano’s base was found to have suffered visible damage, including dents, collision marks, and even cracking. While I appreciate the overall professionalism of your team, this experience has made me cautious about entrusting more delicate or valuable items to your care in the future. That said, I may still consider using your services for less fragile or less important belongings.

A day ago

GW

The process with Transdirect was easy and straightforward. However, choosing the cheapest option with Aramex was not. Pay a bit extra and use TNT express if you want your packages to get there quicker than 30+ days.