Questions tagged [xps]
Questions related with Dell XPS range laptops
577 questions
0
votes
1
answer
36
views
dummy output (no sound from internal speakers) Dell XPS 13 9315 ubuntu 22.04 LTS
I used to have ubuntu 20.04 LTS but on November 11 or, the day before, I decided to run the so classic
sudo apt update && sudo apt upgrade
Result was my internal speaker was not working ...
0
votes
1
answer
33
views
22.04 - No sound from internal speaker, XPS 13
hope someone can help troubleshoot this.
Some time ago (months!) the internal speaker stopped working. Audio through bluetooth, or cabled through the minijack output works well. Internal speaker ...
1
vote
0
answers
106
views
Dell XPS 13 9350 no suitable firmware
I'm installing Ubuntu 22.04.1 onto a Dell XPS 9350.
The wifi wasn't working. After tracing for a bit, found a error log for the kernel module associated with the device.
ubuntu@ubuntu:~/repos/linux-...
0
votes
0
answers
426
views
Ubuntu 24.04.1 MPI webcam on Dell XPS 13 (9315) still not recognized
I still cannot fix the problem of MPI camera not being recognized on my Dell XPS13 (9315) despite the upgrade to Ubuntu 24.04.1.
I tried without success the fixes proposed in this thread and also ...
-1
votes
1
answer
123
views
Problem during 24.04 LTS install. Machine is a dell-xps-13-9350
This is the log-file.
Sep 16 12:23:33 ubuntu subiquity_event.3502[3502]: subiquity/load_cloud_config/extract_autoinstall:
Sep 16 12:23:35 ubuntu subiquity_event.3502[3502]: subiquity/load_cloud_config/...
0
votes
0
answers
252
views
Dell XPS 9320 Ubuntu 22.04 camera not working after update
Ubuntu 22.04 automatically installed updates on 8/14/2024 and the built-in camera immediately stopped working. It appears in the menu for applications and the "Additional drivers" tab in &...
1
vote
0
answers
2k
views
Ubuntu 24.04 Intel ARC support?
I have an XPS 15 9530 (2023) model which comes with Intel ARC A370M.
Everything works great but it seems the GPU does not work out of the box. On the official Intel page 24.04 is not even listed: ...
4
votes
2
answers
3k
views
Camera not working in Ubuntu 24.04 for my Dell XPS 13 9320
After installing Ubuntu 24.04 I realised that the Camera is not working. Please guide
2
votes
0
answers
236
views
Touchpad erratic behavious on wake up Dell Dell XPS 13 9320
I am going crazy here with a touchpad issue on my Dell running Ubuntu 22.04 LTS.
Description:
Initial problem: On wake up my touchpad behaves erratically, becoming sticky (the selection remains on ...
0
votes
0
answers
23
views
Dell DA200 display resolution
I've read several posts about graphic issues with Dell DA200 USB C dongle, but I have slightly different problem than others.
Setup:
Dell XPS 15 7590
Dell DA200
Dell monitor - can't find the model ...
1
vote
0
answers
419
views
There is no sound in Ubuntu 24.04 for XPS 9640, output device is "dummy output"
I have tried:
alsa_base.conf : options snd-hda-intel model=generic
options snd-hda-intel dmic_detect=0
blacklist.conf: blacklist snd_soc_skl
3.**** List of PLAYBACK Hardware Devices **** card 0: ...
1
vote
1
answer
110
views
Kubuntu on XPS 15 does not recognize power disconnect
I installed Kubuntu 22 on Dell XPS 15 9520 and the laptop will not recognizes when I disconnect the power cable. It only reads "connected but not charging". So now It happned multiple times ...
0
votes
0
answers
45
views
Using ubuntu pro with frozen machine
I just signed up for Ubuntu Pro but I'm not sure how to proceed. My Ubuntu box freezes up almost immediately after I log on (no response to keyboard, mouse, touchpad). So my question is, how can I ...
1
vote
0
answers
634
views
Dell XPS 13 9315 controlling fan
I have been having trouble getting Ubuntu to control the fans instead of the BIOS on my Dell XPS 13 9315. I have tried most things suggested online, but two problems persist:
i8kctl returns -1s:
1.0 ...
0
votes
0
answers
99
views
Feels like Ubuntu 23.10 doesn't deliver full power through USB
Got a Dell XPS-17 running with Ubuntu 23.10, and every time I plug in my phone, it's in slow charge, which results in my phone losing power when I'm using data sharing.
I'm using a USB C/Thunderbolt ...
0
votes
2
answers
751
views
Wireless not working on Dell XPS 9320 1360P (Intel 6E AX211 Wireless card) with kernel version 6.1.0-1023-oem on Ubuntu 22.04
Posting here since there are barely any reports on this issue except this Intel community forum ticket.
In recent days (Oct 16 2023) wireless suddenly stopped working and the "wireless adapter ...
0
votes
0
answers
175
views
Problem with installation ubuntu on my xps 9510
Hello i have Dell XPS 15 9510 and i want to install ubunty 23.04 or 22.10 but i cannot i have problems with drivers of nvidia and problem with xfs files encrypted. Can someone tell me how to install ...
4
votes
2
answers
3k
views
XPS 15 9530: bad sound quality in Ubuntu 23.04
After buying a Dell XPS 15 9530 laptop, I immediately dual-booted it with Ubuntu 23.04. Everything works fine except the sound, which is much worse than in Windows 11. I've searched the internet ...
0
votes
1
answer
2k
views
Ubuntu 22.04 stuck on shutdown screen
When I shutdown my Dell XPS 15 (9510) laptop, it hangs on the shutdown screen. This is the black screen with the Dell logo in the middle and the Ubuntu logo along the bottom. For a few seconds it ...
1
vote
0
answers
213
views
Bluetooth suddenly stopped to work with 22.04 on Dell XPS 13 9310
I've been using Ubuntu for more than one year without any problem. But now I'm facing two !
I was able to normally turn ON/OFF my bluetooth and to connect my computer to any device.
But now, if the ...
1
vote
2
answers
503
views
Screen wakes up with a big delay after sleep mode on Ubuntu 22.04 Dell XPS 13 9310
I've been using Ubuntu 22.04 on my Dell XPS 13 9310 for more than one year now without any problem. But now I'm facing two !
But since a few days, when I turn on the sleep mode (manually or by closing ...
3
votes
0
answers
553
views
Another Dell XPS no audio ("Dummy Audio") - Clean install of 23.04
I have a new Dell XPS 17 9730 and did a clean install of Ubuntu 23.04.
$ sudo lshw
xps-17-9730
description: Notebook
product: XPS 17 9730 (0BDA)
vendor: Dell Inc.
$ sudo ...
0
votes
1
answer
506
views
Ubuntu 22.04 on Dell XPS 17 Hangs on Shutdown
When I try to shut down my computer, it hangs on the Ubuntu/Dell splash page. I've used F1 to view the logs, and the last lines are usually the following:
systemd-shutdown[1]: Syncing filesystems and ...
2
votes
1
answer
1k
views
Audio devices not working on XPS 13 9320
I bought a new XPS 13 9320 with Ubuntu pre-installed on it. Out of the box it works fine, but as soon as I run the ubuntu updater, things break. The updater take the OS version from 22.04.01 LTS with ...
-1
votes
1
answer
614
views
Ubuntu 20.04 LTS no internet connection on DELL XPS 15
Just got a Dell XPS 15 the other day and dual-booted with Ubuntu 20.04 LTS. I managed to disable the ssd RAID and the bitlocker and successfully install Ubuntu, but I have not been able to connect to ...
0
votes
1
answer
198
views
Dell XPS 9310 does not display 4K on an external monitor
I have a Dell XPS 9310 connected with my 4K Lenovo L28u-30 monitor. It used to work fine until recently. Now it only displays 1920x1200 as max resolution and I can't go 4K.
The monitor is connected ...
0
votes
0
answers
943
views
Touchpad has stopped working on Dell XPS 13 Plus 9320 running Ubuntu 22.04.2 LTS
Dell XPS 13 Plus 9320 Developer Edition: Core i5-1240P, 16GB RAM, 1 TB SSD, 1920x1200 display non-touch
Kernel: 5.19.0-40-generic
After a week of use, the touchpad (VEN_04F3:00 04F3:31D1) has ...
2
votes
0
answers
2k
views
Bluetooth sometimes not working in Ubuntu 22.04 LTS
I have a Dell XPS 17 (9700) and Ubuntu 22.04 LTS and sometimes when I boot up, Bluetooth is off and can't be turned on via the Settings UI (toggle does nothing).
The only thing that helps is a power ...
0
votes
0
answers
66
views
Dell XPS 1710 suspend wakeup issue with Ubuntu 22.04.2 LTS
I just installed Ubuntu 22.04.2 LTS on my Dell XPS 1710 with 4 GB RAM.
It is a Core Duo T7200 2ghz processor with a (former) high end Nvidia 7950 GTX video card.
It is the only OS that allows to make ...
4
votes
0
answers
953
views
Control the fans on Dell XPS 9315
How do I control the fan on the XPS 9315 on my Ubuntu 22.04 machine?
One my previous XPS I could i8kutils, but it does not seem to work anymore.
I have done the following:
Disabled secure boot.
Used ...
3
votes
0
answers
160
views
Problems after updates on Dell XPS Plus 9320 [duplicate]
On Friday, February 18, 2023, my Dell XPS 13 Plus 9320 Developer Edition (Ubuntu 22.04.2 LTS) applied a set of automatic updates, including a a number of Dell specific updates (e.g., oem-somerville-...
7
votes
0
answers
1k
views
Dell XPS 13 Plus 9320: Horizontal lines (static) after installing latest release from oem-somerville-tentacool-meta [duplicate]
As the title suggests, I'm seeing horizontal lines on my display - static looking. The lines sometimes appear where the cursor is located.
The issue is intermittent and I was first concerned of ...
0
votes
1
answer
366
views
Cannot install Kubuntu 22.04 LTS release on Dell XPS 15 9520
I am trying to install Kubuntu 22.04 LTS release on my Dell. Its failing.
Build: Kubuntu 22.04.1 LTS (not Daily Build)
ISO Verification was successful (gpg fingerprint check + sha256 checksum check)
...
1
vote
1
answer
695
views
Dell XPS 9320 and Ubuntu 22.04 Freezes
I bought Dell XPS Plus 9320 last year September with only Ubuntu 22.04 installed. Recently the laptop has been freezing, making it hard to work. I talked with Dell Tech support and did some few tests: ...
1
vote
0
answers
158
views
Dell XPS 13 Plus 9320 - Bluetooth mouse and sometimes touchpad freeze - Firmware up to date
My device was built on October 15th, and the Touchpad Firmware update from Dell is from September, regardless, I have updated in Windows the Firmware but the tools seems to do nothing, maybe because ...
2
votes
2
answers
1k
views
Dell XPS 15 9520 wifi issues
I installed Ubuntu 22.04 on Dell XPS 15 9520 (2022 model), but I immediately noticed some wifi issues that occurred randomly when loading web pages that took longer than normal and more noticeably ...
0
votes
1
answer
300
views
DELL xps 9560 bad performances
I'm using ubuntu 22.04 and I have a strange issue, the I7-7700HQ frequency is inversely proportional to cpu load, for example, when I run :
stress-ng -c 8
or
7z b
the frequency drops to 800MHz on ...
0
votes
0
answers
422
views
Fresh Ubuntu installation with full disk encryption fails on dell XPS 13 9380 with 22.04 or 22.10 out of memory
I had Ubuntu running on the xps for years without problems.
Then suddenly after an update it did not boot and halted with an error 'out of memory' before the luks password input.
I tried to fix it and ...
2
votes
1
answer
2k
views
Cant boot up. dell_smm_hwmon: unable to get SMM Dell signature
Using XPS 9720 and installed a fresh ubuntu 22.04 LTS over windows. Everything was going fine until i rebooted the system.
Now it doesnt boot and shows me the message:
dell_smm_hwmon: unable to get ...
0
votes
0
answers
197
views
Dual Boot, Upgraded to windows 11 and firmware and now i can not boot into ubuntu GUI
So here is the situation. I have a dell xps 15 9510. Dual boot and spend most of my time in ubuntu. So much time in fact its been months since i booted into windows. I boot into windows yesterday and ...
0
votes
0
answers
662
views
Installing Windows 11 in empty HDD with ubuntu 20.04 installed in SSD
I am using dell xps 8950 desktop which came with windows 11 home in the hdd. I added another ssd and installed ubuntu 20.04 on that, which required changing the bios to AHCI from Raid On. After ...
0
votes
0
answers
104
views
Ubuntu 22.04 upgrade laggy when wifi is on
I recently upgraded Ubuntu from 20.04 to 22.04. After the upgrade, the system is laggy—it randomly freezes for a split of a second. Sometimes, during a freeze, a key that I pressed only once repeats ...
3
votes
1
answer
3k
views
Dell XPS 13 Plus 9320: Ubuntu and touchpad issue
I just bought a new XPS 13 plus 9320. Installed Ubuntu 22.04 LTS on it. It works well except for one thing. When I plug in the charger, the touchpad becomes laggy with a few milliseconds (very ...
3
votes
3
answers
5k
views
Intel MIPI Camera stopped working after last update (XPS 13 9320)
I got a Dell XPS 13 9320 in July, I put Ubuntu 22.04 on it and it was working fine for a few months now.
When installing in July, I followed the section Dell XPS 9320 on https://wiki.ubuntu.com/Dell ...
1
vote
1
answer
614
views
Installing Ubuntu alongside Windows 10: RST, BitLocker and biometric login?
I have a Dell XPS 15 9500 with Windows 10 Pro already installed on its single SSD. I'd like to dual boot both Windows 10 Pro (or 11 Pro) and Ubuntu 22.04 LTS on the single boot drive.
Both BitLocker ...
0
votes
2
answers
245
views
Finding a Certified Image for Devices Certified with a Custom Image
So I have a Dell XPS 13 Plus, which I planned to dual-boot with Windows and Ubuntu 22.04. The plan was to purchase the version with the paid OS (Windows) and then install the free OS (Ubuntu).
However,...
0
votes
1
answer
387
views
fingerprint sensor: authentication fails and fingerprint disappears afterwards
I just purchased a dell xps 13 with ubuntu. The fingerprint sensor worked fine. Then, I created a backup disk using Dell Recovery Tool and reinstalled ubuntu (as I wanted to enable Full Disk ...
0
votes
2
answers
899
views
Ubuntu 22.04 not disabling trackpad
I disabled the touchpad on my Dell XPS 13 to work around a bug (the mouse cursor jumps around randomly as I type, selects text, etc.), possibly in 22.04, but the OS ignores it and the touchpad ...
19
votes
5
answers
16k
views
DELL XPS 13 webcam not recognized under Ubuntu 22.04.1
I have had a Dell XPS 13 (9315) for a month with Linux pre-installed. After testing it upon delivery, I installed the latest version of Ubuntu (LTS 22.04.1). Since then, the computer's built-in webcam ...
10
votes
0
answers
1k
views
Dell XPS 9320 occasional freezing in Ubuntu 22.04 (GPU HANG: ecode 12:0:00000000)
I've installed a stock minimal install of Ubuntu 22.04.1 LTS and I get occasional freezes where the display locks up for about 15-30 seconds and then resumes. All inputs through keyboard and mouse are ...