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Questions tagged [xps]

Questions related with Dell XPS range laptops

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dummy output (no sound from internal speakers) Dell XPS 13 9315 ubuntu 22.04 LTS

I used to have ubuntu 20.04 LTS but on November 11 or, the day before, I decided to run the so classic sudo apt update && sudo apt upgrade Result was my internal speaker was not working ...
Paul's user avatar
  • 1
0 votes
1 answer
33 views

22.04 - No sound from internal speaker, XPS 13

hope someone can help troubleshoot this. Some time ago (months!) the internal speaker stopped working. Audio through bluetooth, or cabled through the minijack output works well. Internal speaker ...
user238740's user avatar
1 vote
0 answers
106 views

Dell XPS 13 9350 no suitable firmware

I'm installing Ubuntu 22.04.1 onto a Dell XPS 9350. The wifi wasn't working. After tracing for a bit, found a error log for the kernel module associated with the device. ubuntu@ubuntu:~/repos/linux-...
jagprog5's user avatar
0 votes
0 answers
426 views

Ubuntu 24.04.1 MPI webcam on Dell XPS 13 (9315) still not recognized

I still cannot fix the problem of MPI camera not being recognized on my Dell XPS13 (9315) despite the upgrade to Ubuntu 24.04.1. I tried without success the fixes proposed in this thread and also ...
Guido Gorgoni's user avatar
-1 votes
1 answer
123 views

Problem during 24.04 LTS install. Machine is a dell-xps-13-9350

This is the log-file. Sep 16 12:23:33 ubuntu subiquity_event.3502[3502]: subiquity/load_cloud_config/extract_autoinstall: Sep 16 12:23:35 ubuntu subiquity_event.3502[3502]: subiquity/load_cloud_config/...
user26554551's user avatar
0 votes
0 answers
252 views

Dell XPS 9320 Ubuntu 22.04 camera not working after update

Ubuntu 22.04 automatically installed updates on 8/14/2024 and the built-in camera immediately stopped working. It appears in the menu for applications and the "Additional drivers" tab in &...
tcquinn's user avatar
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1 vote
0 answers
2k views

Ubuntu 24.04 Intel ARC support?

I have an XPS 15 9530 (2023) model which comes with Intel ARC A370M. Everything works great but it seems the GPU does not work out of the box. On the official Intel page 24.04 is not even listed: ...
Pithikos's user avatar
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4 votes
2 answers
3k views

Camera not working in Ubuntu 24.04 for my Dell XPS 13 9320

After installing Ubuntu 24.04 I realised that the Camera is not working. Please guide
M. Ahmad Zafar's user avatar
2 votes
0 answers
236 views

Touchpad erratic behavious on wake up Dell Dell XPS 13 9320

I am going crazy here with a touchpad issue on my Dell running Ubuntu 22.04 LTS. Description: Initial problem: On wake up my touchpad behaves erratically, becoming sticky (the selection remains on ...
Don Giovannelli's user avatar
0 votes
0 answers
23 views

Dell DA200 display resolution

I've read several posts about graphic issues with Dell DA200 USB C dongle, but I have slightly different problem than others. Setup: Dell XPS 15 7590 Dell DA200 Dell monitor - can't find the model ...
e-frame's user avatar
1 vote
0 answers
419 views

There is no sound in Ubuntu 24.04 for XPS 9640, output device is "dummy output"

I have tried: alsa_base.conf : options snd-hda-intel model=generic options snd-hda-intel dmic_detect=0 blacklist.conf: blacklist snd_soc_skl 3.**** List of PLAYBACK Hardware Devices **** card 0: ...
Mac cchiatooo's user avatar
1 vote
1 answer
110 views

Kubuntu on XPS 15 does not recognize power disconnect

I installed Kubuntu 22 on Dell XPS 15 9520 and the laptop will not recognizes when I disconnect the power cable. It only reads "connected but not charging". So now It happned multiple times ...
Eric Xyz's user avatar
  • 129
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0 answers
45 views

Using ubuntu pro with frozen machine

I just signed up for Ubuntu Pro but I'm not sure how to proceed. My Ubuntu box freezes up almost immediately after I log on (no response to keyboard, mouse, touchpad). So my question is, how can I ...
civieric's user avatar
  • 113
1 vote
0 answers
634 views

Dell XPS 13 9315 controlling fan

I have been having trouble getting Ubuntu to control the fans instead of the BIOS on my Dell XPS 13 9315. I have tried most things suggested online, but two problems persist: i8kctl returns -1s: 1.0 ...
sainteven's user avatar
0 votes
0 answers
99 views

Feels like Ubuntu 23.10 doesn't deliver full power through USB

Got a Dell XPS-17 running with Ubuntu 23.10, and every time I plug in my phone, it's in slow charge, which results in my phone losing power when I'm using data sharing. I'm using a USB C/Thunderbolt ...
Kalytis's user avatar
  • 11
0 votes
2 answers
751 views

Wireless not working on Dell XPS 9320 1360P (Intel 6E AX211 Wireless card) with kernel version 6.1.0-1023-oem on Ubuntu 22.04

Posting here since there are barely any reports on this issue except this Intel community forum ticket. In recent days (Oct 16 2023) wireless suddenly stopped working and the "wireless adapter ...
Ory Band's user avatar
  • 101
0 votes
0 answers
175 views

Problem with installation ubuntu on my xps 9510

Hello i have Dell XPS 15 9510 and i want to install ubunty 23.04 or 22.10 but i cannot i have problems with drivers of nvidia and problem with xfs files encrypted. Can someone tell me how to install ...
LUKIT's user avatar
  • 1
4 votes
2 answers
3k views

XPS 15 9530: bad sound quality in Ubuntu 23.04

After buying a Dell XPS 15 9530 laptop, I immediately dual-booted it with Ubuntu 23.04. Everything works fine except the sound, which is much worse than in Windows 11. I've searched the internet ...
AnCaPeLi's user avatar
0 votes
1 answer
2k views

Ubuntu 22.04 stuck on shutdown screen

When I shutdown my Dell XPS 15 (9510) laptop, it hangs on the shutdown screen. This is the black screen with the Dell logo in the middle and the Ubuntu logo along the bottom. For a few seconds it ...
Edward Petersen's user avatar
1 vote
0 answers
213 views

Bluetooth suddenly stopped to work with 22.04 on Dell XPS 13 9310

I've been using Ubuntu for more than one year without any problem. But now I'm facing two ! I was able to normally turn ON/OFF my bluetooth and to connect my computer to any device. But now, if the ...
NansOnUbuntu's user avatar
1 vote
2 answers
503 views

Screen wakes up with a big delay after sleep mode on Ubuntu 22.04 Dell XPS 13 9310

I've been using Ubuntu 22.04 on my Dell XPS 13 9310 for more than one year now without any problem. But now I'm facing two ! But since a few days, when I turn on the sleep mode (manually or by closing ...
NansOnUbuntu's user avatar
3 votes
0 answers
553 views

Another Dell XPS no audio ("Dummy Audio") - Clean install of 23.04

I have a new Dell XPS 17 9730 and did a clean install of Ubuntu 23.04. $ sudo lshw xps-17-9730 description: Notebook product: XPS 17 9730 (0BDA) vendor: Dell Inc. $ sudo ...
John Manko's user avatar
0 votes
1 answer
506 views

Ubuntu 22.04 on Dell XPS 17 Hangs on Shutdown

When I try to shut down my computer, it hangs on the Ubuntu/Dell splash page. I've used F1 to view the logs, and the last lines are usually the following: systemd-shutdown[1]: Syncing filesystems and ...
KerPop47's user avatar
2 votes
1 answer
1k views

Audio devices not working on XPS 13 9320

I bought a new XPS 13 9320 with Ubuntu pre-installed on it. Out of the box it works fine, but as soon as I run the ubuntu updater, things break. The updater take the OS version from 22.04.01 LTS with ...
Leon Cullens's user avatar
-1 votes
1 answer
614 views

Ubuntu 20.04 LTS no internet connection on DELL XPS 15

Just got a Dell XPS 15 the other day and dual-booted with Ubuntu 20.04 LTS. I managed to disable the ssd RAID and the bitlocker and successfully install Ubuntu, but I have not been able to connect to ...
feddockh's user avatar
0 votes
1 answer
198 views

Dell XPS 9310 does not display 4K on an external monitor

I have a Dell XPS 9310 connected with my 4K Lenovo L28u-30 monitor. It used to work fine until recently. Now it only displays 1920x1200 as max resolution and I can't go 4K. The monitor is connected ...
xbass540's user avatar
  • 151
0 votes
0 answers
943 views

Touchpad has stopped working on Dell XPS 13 Plus 9320 running Ubuntu 22.04.2 LTS

Dell XPS 13 Plus 9320 Developer Edition: Core i5-1240P, 16GB RAM, 1 TB SSD, 1920x1200 display non-touch Kernel: 5.19.0-40-generic After a week of use, the touchpad (VEN_04F3:00 04F3:31D1) has ...
SiliconNerd10's user avatar
2 votes
0 answers
2k views

Bluetooth sometimes not working in Ubuntu 22.04 LTS

I have a Dell XPS 17 (9700) and Ubuntu 22.04 LTS and sometimes when I boot up, Bluetooth is off and can't be turned on via the Settings UI (toggle does nothing). The only thing that helps is a power ...
Chris W.'s user avatar
  • 121
0 votes
0 answers
66 views

Dell XPS 1710 suspend wakeup issue with Ubuntu 22.04.2 LTS

I just installed Ubuntu 22.04.2 LTS on my Dell XPS 1710 with 4 GB RAM. It is a Core Duo T7200 2ghz processor with a (former) high end Nvidia 7950 GTX video card. It is the only OS that allows to make ...
Anthony Brenelière's user avatar
4 votes
0 answers
953 views

Control the fans on Dell XPS 9315

How do I control the fan on the XPS 9315 on my Ubuntu 22.04 machine? One my previous XPS I could i8kutils, but it does not seem to work anymore. I have done the following: Disabled secure boot. Used ...
user1938742's user avatar
3 votes
0 answers
160 views

Problems after updates on Dell XPS Plus 9320 [duplicate]

On Friday, February 18, 2023, my Dell XPS 13 Plus 9320 Developer Edition (Ubuntu 22.04.2 LTS) applied a set of automatic updates, including a a number of Dell specific updates (e.g., oem-somerville-...
tcquinn's user avatar
  • 296
7 votes
0 answers
1k views

Dell XPS 13 Plus 9320: Horizontal lines (static) after installing latest release from oem-somerville-tentacool-meta [duplicate]

As the title suggests, I'm seeing horizontal lines on my display - static looking. The lines sometimes appear where the cursor is located. The issue is intermittent and I was first concerned of ...
cmac's user avatar
  • 166
0 votes
1 answer
366 views

Cannot install Kubuntu 22.04 LTS release on Dell XPS 15 9520

I am trying to install Kubuntu 22.04 LTS release on my Dell. Its failing. Build: Kubuntu 22.04.1 LTS (not Daily Build) ISO Verification was successful (gpg fingerprint check + sha256 checksum check) ...
icodetea's user avatar
1 vote
1 answer
695 views

Dell XPS 9320 and Ubuntu 22.04 Freezes

I bought Dell XPS Plus 9320 last year September with only Ubuntu 22.04 installed. Recently the laptop has been freezing, making it hard to work. I talked with Dell Tech support and did some few tests: ...
Lerato Sebokolodi's user avatar
1 vote
0 answers
158 views

Dell XPS 13 Plus 9320 - Bluetooth mouse and sometimes touchpad freeze - Firmware up to date

My device was built on October 15th, and the Touchpad Firmware update from Dell is from September, regardless, I have updated in Windows the Firmware but the tools seems to do nothing, maybe because ...
logicito's user avatar
  • 441
2 votes
2 answers
1k views

Dell XPS 15 9520 wifi issues

I installed Ubuntu 22.04 on Dell XPS 15 9520 (2022 model), but I immediately noticed some wifi issues that occurred randomly when loading web pages that took longer than normal and more noticeably ...
devmatteini's user avatar
0 votes
1 answer
300 views

DELL xps 9560 bad performances

I'm using ubuntu 22.04 and I have a strange issue, the I7-7700HQ frequency is inversely proportional to cpu load, for example, when I run : stress-ng -c 8 or 7z b the frequency drops to 800MHz on ...
strike2901's user avatar
0 votes
0 answers
422 views

Fresh Ubuntu installation with full disk encryption fails on dell XPS 13 9380 with 22.04 or 22.10 out of memory

I had Ubuntu running on the xps for years without problems. Then suddenly after an update it did not boot and halted with an error 'out of memory' before the luks password input. I tried to fix it and ...
joe's user avatar
  • 1
2 votes
1 answer
2k views

Cant boot up. dell_smm_hwmon: unable to get SMM Dell signature

Using XPS 9720 and installed a fresh ubuntu 22.04 LTS over windows. Everything was going fine until i rebooted the system. Now it doesnt boot and shows me the message: dell_smm_hwmon: unable to get ...
ubunbro's user avatar
  • 31
0 votes
0 answers
197 views

Dual Boot, Upgraded to windows 11 and firmware and now i can not boot into ubuntu GUI

So here is the situation. I have a dell xps 15 9510. Dual boot and spend most of my time in ubuntu. So much time in fact its been months since i booted into windows. I boot into windows yesterday and ...
kyle brown's user avatar
0 votes
0 answers
662 views

Installing Windows 11 in empty HDD with ubuntu 20.04 installed in SSD

I am using dell xps 8950 desktop which came with windows 11 home in the hdd. I added another ssd and installed ubuntu 20.04 on that, which required changing the bios to AHCI from Raid On. After ...
amir hossain Raj's user avatar
0 votes
0 answers
104 views

Ubuntu 22.04 upgrade laggy when wifi is on

I recently upgraded Ubuntu from 20.04 to 22.04. After the upgrade, the system is laggy—it randomly freezes for a split of a second. Sometimes, during a freeze, a key that I pressed only once repeats ...
synack's user avatar
  • 121
3 votes
1 answer
3k views

Dell XPS 13 Plus 9320: Ubuntu and touchpad issue

I just bought a new XPS 13 plus 9320. Installed Ubuntu 22.04 LTS on it. It works well except for one thing. When I plug in the charger, the touchpad becomes laggy with a few milliseconds (very ...
whenmaster's user avatar
3 votes
3 answers
5k views

Intel MIPI Camera stopped working after last update (XPS 13 9320)

I got a Dell XPS 13 9320 in July, I put Ubuntu 22.04 on it and it was working fine for a few months now. When installing in July, I followed the section Dell XPS 9320 on https://wiki.ubuntu.com/Dell ...
JR Utily's user avatar
  • 161
1 vote
1 answer
614 views

Installing Ubuntu alongside Windows 10: RST, BitLocker and biometric login?

I have a Dell XPS 15 9500 with Windows 10 Pro already installed on its single SSD. I'd like to dual boot both Windows 10 Pro (or 11 Pro) and Ubuntu 22.04 LTS on the single boot drive. Both BitLocker ...
Dornyx's user avatar
  • 9
0 votes
2 answers
245 views

Finding a Certified Image for Devices Certified with a Custom Image

So I have a Dell XPS 13 Plus, which I planned to dual-boot with Windows and Ubuntu 22.04. The plan was to purchase the version with the paid OS (Windows) and then install the free OS (Ubuntu). However,...
MikeW's user avatar
  • 1
0 votes
1 answer
387 views

fingerprint sensor: authentication fails and fingerprint disappears afterwards

I just purchased a dell xps 13 with ubuntu. The fingerprint sensor worked fine. Then, I created a backup disk using Dell Recovery Tool and reinstalled ubuntu (as I wanted to enable Full Disk ...
sampleuser's user avatar
0 votes
2 answers
899 views

Ubuntu 22.04 not disabling trackpad

I disabled the touchpad on my Dell XPS 13 to work around a bug (the mouse cursor jumps around randomly as I type, selects text, etc.), possibly in 22.04, but the OS ignores it and the touchpad ...
FractalBob's user avatar
19 votes
5 answers
16k views

DELL XPS 13 webcam not recognized under Ubuntu 22.04.1

I have had a Dell XPS 13 (9315) for a month with Linux pre-installed. After testing it upon delivery, I installed the latest version of Ubuntu (LTS 22.04.1). Since then, the computer's built-in webcam ...
a10's user avatar
  • 193
10 votes
0 answers
1k views

Dell XPS 9320 occasional freezing in Ubuntu 22.04 (GPU HANG: ecode 12:0:00000000)

I've installed a stock minimal install of Ubuntu 22.04.1 LTS and I get occasional freezes where the display locks up for about 15-30 seconds and then resumes. All inputs through keyboard and mouse are ...
Avanish Subbiah's user avatar

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