47,276 total
Quickgostorage.com, Monique & Curtis are the best managers of a storage facility that I have ever dealt with! They respond to my phone calls and emails promptly and tend to my needs like I am their child!! They are very nice,friendly, and really care about their customers!! And I like the price they gave me for my 10X20! Please keep these managers because they will eventually bring you alot of future business!
Date of experience: December 26, 2024
They advertise 19.00 units they couldn't even come close to that price. Quite advertising something u can even get close to delivering.
Date of experience: December 27, 2024
Reply from SpareFoot
Thank you for your feedback. We would like to learn more about your experience and see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and seeing how we can make things right!
The building customer service was excellent! However, being a senior it's difficult to do anything online. I talked to a reservation line and they said the first month was only $1. Apparently, that isn't the way they do it if you go in person. Very disappointing!
Date of experience: December 24, 2024
Great staff! Chris gave me the tour and I was impressed with the facility. However, I'm going to have to cancel reservation at this time. I will keep your facility on hand once I able to liquidate some of my things. I just found out I may be moving sooner than I expected.
Date of experience: December 22, 2024
My experience with Squarefoot was very easy. I found a local storage facility and reserved a storage space, and received confirmation in an email very soon afterward, and got a great deal. Thank you Squarefoot for helping me find a great deal for my storage space.
Date of experience: December 20, 2024
It was an easy process. I also appreciated the phone call from a very polite agent who answered all my questions and gave me a detailed breakdown of the price to obtain storage.
Date of experience: December 23, 2024
Was told that someone would be there to great me between 9:30-5:00 today. Got to the storage place at 11:45 am. Nobody was there. Called three different numbers and got no help. I left three messages with my name number and reason I was calling. I Hung around till 12:15. Still nothing and no return calls. Not happy that I waisted my time and fuel. James McGinnis 440-476-6768. I have sent emails as well. I’m glad I didn’t haul my 30’ camper there!
Date of experience: December 24, 2024
I like being able to do most of the work online. There was a little repetition but for the most part everything went quickly!! Human contact came to finish things up and answer questions -- and make great suggestions!!
The one missing star is because of the software program... clunky and repetitive in places. I did EVERYTHING on the phone. Can't beat that if you are pressed for time!
Date of experience: December 19, 2024
The associate that helped me was very pleasant and knowledgeable. He explained all about the facility and gave me all the appropriate information I needed to best suit my needs.
Date of experience: December 23, 2024
The Gentleman that helped me was very professional and helpful .he answered all my questions and made my reservation hassle free.
Date of experience: December 23, 2024
It was incredibly easy and the storage facility was ready to meet us.
Date of experience: December 27, 2024
All the staff was very patient and helpful only one concern which is important . I and your staff tried to help me pay the deposit and your web would not take my phone number or my confirmation number to pay the deposit and ended up telling me I can pay when I come down. I am from Canada and won’t be in until Jan 1,2025
Date of experience: December 15, 2024
Gabrielle was our customer service rep. She did a great job! She processed us efficiently and with a great attitude. I always appreciate receiving awesome customer service. Thanks for making my first experience with Public Storage a great one!
Date of experience: December 21, 2024
Well, the fact that the company offers an option to reserve an ideal storage for your needs is fantastic. Additionally, offering a competitive rate sweetens the deal.
I'm very glad I discovered this offer. It's greatly appreciated. Thanks.
Candy
Date of experience: December 12, 2024
the experience was great and replace was very helpful. The discount was great
Date of experience: December 27, 2024
The operator was very polite,and found me the best price
Date of experience: December 27, 2024
I reserved an 8X10 ground floor unit for Monday 12/16/24 at Vail Storge 119 Airpark Drive Gypsum 81637. I have a confirmation email #3GZDCWKT5.
I tried contacting the facility and had to go through a separate office. I just received a voice mail from the manager of the storage facility I have a comfirmation for and she said she has no record of my reservation or any units of that size. She said if whoever I am dealing with can't help me I can call her tomorrow? What am I supposed to do now? My furniture is being picked up and I have no facility to go to! Suzanne 631-896-2942
Date of experience: December 09, 2024
Reply from SpareFoot
Thank you for your feedback. We would like to learn more about your experience and see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and seeing how we can make things right!
The employee (Jake?) was wonderful. I planned on calling different places. The employee was very knowledgeable and helpful, I put reservation on hold and made no further calls.
Date of experience: December 17, 2024
Very easy to reserve using representative. My only question was whether we have to wait for the storage unit owner to call us, or fill out the forms now?
Date of experience: December 15, 2024
The rep was very thorough. Very informative. Asked if I understood the process--wanted to make sure that I understood the transaction. Very professional. Made it all easy. Thumbs up.
Date of experience: December 15, 2024
