Freightera Reviews

We never had an issue finding, booking or receiving a shipment with Freightera EVER! Will always be our go to provider for LTL shipment anywhere in North America. Canada shipments coast to coast, Mexico to Canada, USA to Canada. If 6 stars was an option I would gladly give a 6 star review.

Date of experience: December 10, 2024

This company is responsive and flexible, a good combination when working with small businesses like mine. When I contact them, they seem interested in helping out, not just in getting paid

Date of experience: December 09, 2024

Quality Service, easily accessible on the portal, shipment is on time, Convenient as well

Date of experience: December 18, 2024

Website is convenient and communicates with getting Quotes quickly.
Easy to use if you have Postal codes, but in Canadian West these are not always easily available.

Date of experience: December 06, 2024

Nevena worked with me through a slight challenge and provided the support and answers to my questions that enabled me to make a more informed decision.

Date of experience: December 10, 2024

I have been dealing with Freightera for many years and I must say in the begining the overall expierence was maybe not the best. Since then they have certainly spent alot of time and effort to improve in all facets of there service. I couldnt be any happier now with the way they handle my account with a special shout out to my Rep Vanya Mihajlovic who works extremely hard to provide outstanding service.

Date of experience: November 15, 2024

Very easy system to use and book freight, both to be delivered to our location, as well as picked up at our location.

Date of experience: November 13, 2024

The quote process was simple and lived up to promises. The quote we got was accurate and less than half our usual courier -- and others -- quoted. The delivery arrived a day later than expected but we saved so much on this shipment it made a huge difference in this month's costs. Will definitely use Freightera again.

Date of experience: September 18, 2024

Yovana was great! I didn't understand what she was saying the first two times and she remained patient and re-explained it to me very nicely. Excellent customer service!

Date of experience: November 12, 2024

Multiple Freightera transactions completed. The support staff has always been great at getting things done correctly. This time they got a non-listed trucking company included so I could pick-up at this local, convenient terminal

Date of experience: September 16, 2024

Fast and easy website to use.

Date of experience: December 17, 2024

The website is super easy to use and aggregates all the options for your shipment. As well if you do end up calling they follow up with an email the following day to make sure your experience was what you wanted it. Very happy with my experience.

Date of experience: September 17, 2024

Easy to use site allows me to pick a shipping vendor and it went flawlessly.

Date of experience: November 22, 2024

The customer service at this company is phenomenal. The website is simple, quick, and easy to use and understand. If you have any questions, their chat support or call centre is always available. Finally, they offer discounts on freight shipments despite already having all the best pricing. 5 stars.
Shout out to Nevena for all her great work!

Date of experience: March 13, 2024

Online booking portal is very easy to use, and the customer service is always amazing!

Date of experience: November 25, 2024

I have used Freightera extensively for LTL shipments. I've used other online brokerages and Freightera is simply the best. Their online quoting system is quick and very easy to use with great pricing. Selecting a carrier is just as easy. The system is automated so I just enter some info and the shipment is booked and I'm sent a BOL & shipping labels. Hassel free. They also provide great customer support.

Overall this is a well designed platform backed by a good support staff. I highly recommend.

Date of experience: May 01, 2024

Always a pleasure dealing with Freightera. I’ve used their service for over 2 years whenever I have to bring pallets from USA to Canada.
The rates their system provides is usually close to half what the carriers would quote me directly.
Their chat feature is a faster response time than almost any other I’ve dealt with - it doesn’t feel like they’re fielding 5 other clients at the same time.
Will continue to use

Date of experience: November 09, 2023

Pallet has been sitting in Cleveland in the incorrect terminal since Monday and Freightera just decided to try to start contacting Forward air on Thursday.

Had to call Forward Air myself to locate the pallet.

Any amount you save by using freightera will be negated by what their incompetence will cost you.

Date of experience: June 06, 2024

We have used them a few times now to bring LTL from Florida to Ontario. The entire process from website to customer service to delivery/drivers has always run smoothly. Will be using them again.

Date of experience: August 08, 2024

Prompt and helpful human support.

We had a snafu with the correct shipping code (I actually messaged and may have been given the wrong one). But I'm glad someone double checked and corrected, at the last second. It was quite the scramble to contact warehouse to print the new BOL...

Date of experience: July 05, 2024