Discount Plastic Bags Reviews

4,162  Excellent
TrustScore 5 out of 5

4.8

In the Packaging Supply Store category

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Reviews4.8

4,162 total


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Rated 5 out of 5 stars

Shipping Damage

I had a package that was damaged, and the bags scattered inside and dirty. I called and described the issue and a case # was issued immediately by the very helpful customer service at DPB. With a few quick emails with the shipper, DPB received the results of the investigation from the shipper and within a couple of hours I received an email from that my replacement order was on its way. I was very pleased with how fast everyone worked and had the bags in my hands the next day!

Date of experience: October 18, 2024


Rated 5 out of 5 stars

Shipping cost was reasonable…

Shipping cost was reasonable considering the weight, and the time was not more than expected. The products was exactly as I had hoped, so I am satisfied on that score. Overall the website was a breeze to work through in order to place the order. This is my second or third order from this manufacturer, and I will be back.

Date of experience: October 21, 2024


Rated 5 out of 5 stars

My experience was excellent!

My experience from start to finish was excellent! The sales representative was quick, responsive, and followed up. The pricing was reasonable, and the free shipping helped beat the competition!

Date of experience: October 18, 2024


Rated 5 out of 5 stars

Very caring comoany

I needed to find very specific protective tube sheathing to protect enormous picture frames our cabinet shop fabricates for a retail clothing store. Not only did their company appoint one woman to help me make the right selection, they were $20 less than their online competitor, had a 5% discount code for new customers and their shipping was less than half of another competitor. I received emails at every stage of the shipping process and the box arrived promptly and safely. Post-sale I received two emails and a phone call asking about my experience, now this request for a review. They really care about their customers. My advice, though, is one follow-up email or phone call is enough … just too many right now! I’m trying to run my own business!

Date of experience: September 26, 2024


Rated 3 out of 5 stars

Packaging Was Destroyed

Packaging Was Destroyed
According to the email sent to notify me of my item being shipped, it stated that I would receive the bags on Oct. 4th. They actually arrived on Oct 7th, which is actually fine. The packaging was basically destroyed when it arrived. The box was literally falling apart. I'm not sure how the roll of bags within the box survived the trip.

Date of experience: September 23, 2024


Rated 5 out of 5 stars

Great service!

The order is shipped promptly and after the order is delivered, they follow-up to make sure that is was received with no issues.

Date of experience: October 09, 2024


Rated 5 out of 5 stars

quality and service was great

Service was great, customer service person was very pleasant, product met my needs at an affordable price, plus delivery was made in a few days. I will use this company in the future.

Date of experience: September 23, 2024


Rated 5 out of 5 stars

Discount Plastic Bags provided great service and experience.

Discount Plastic Bags provided a great website - easy to find items, complete with pictures of bags with products, which makes selection easier. Delivery was prompt, and the bags immediate put to use delivering produce to markets. Thanks again.

Date of experience: September 04, 2024


Rated 5 out of 5 stars

Friendly helpful people here

Friendly helpful people here. They actually sound like they enjoy their jobs. I switched to this company when the company I was using discontinued service. What a huge improvement! Old company I used and Discount Bags ship same product from the same warehouse, but shipping charges from Discount Bags is cheaper. Another reason I am so pleased to be using Discount Plastic Bags.

Date of experience: August 13, 2024


Rated 5 out of 5 stars

Never Disappointed

Quality products, affordable pricing and quick shipping. Never disappointed when ordering from your company.

Date of experience: October 18, 2024


Rated 5 out of 5 stars

After using their bags for 7 years in…

After using their bags for 7 years in our kettle corn business, they still provide a quality bag at a reasonable price with outstanding service. We highly recommend them!

Date of experience: August 26, 2024


Rated 5 out of 5 stars

Always a great transaction!

Always a great transaction with discount plastics. They always ship my order out very quickly, and follow up to make sure things arrived and are correct. Once there was an issue with the bags and they immediately rectified the problem and we're absolutely amazing to work with.

Date of experience: August 19, 2024


Rated 5 out of 5 stars

Great service

Our delivery was quick, nicely labeled making ordering easier in the future. Also customer service via phone was excellent.

Date of experience: October 01, 2024