Your success

is our priority
​Moredetails about services
and support offerings from
SAP

PUBLIC
 Achieving success together
​Choose the pace and engagement that fit your needs –
delivering results and value from the start and for years to
come.

PUBLIC 4
 Achieving success together
​Choose the pace and engagement that fit your needs –
delivering results and value from the start and for years to
come.

Confidently drive your own

success and ensure
business continuity with a
cutting-edge experience
that is included with every
SAP cloud solution.
SAP Enterprise Support and SAP
Learning Journeys provide access
to everything it takes to get
started, stay up to date, and
continually deliver value.

PUBLIC 5
 ​Confidently
power
your own success Receive guidance and realize value through AI-
powered services, best practice content, remote
quality checks, and assessment services.
​with
SAP Enterprise Support,
accelerators, best-practice Empower your team using the SAP Enterprise
content, and other tools Support Academy program to gain knowledge and
skills.

Collaborate with experts in real-time for answers

to support-related questions.

Protect business continuity with proactive and

preventative mission-critical support.

Transform your end-to-end landscape with

application lifecycle management solutions to
deploy, operate, and optimize cloud and hybrid
business solutions.
Learn more >

PUBLIC 6
 Success in action | with SAP Enterprise Support

Freudenberg: Robert Bosch: Megger:

Exploring new Carving out a Upskilled team for
possibilities in the major subsidiary IT self-sufficiency
cloud
Robert Bosch struck a deal to From plugs to power stations,
Freudenberg develops sell the its after markets Megger helps customers
products ranging from cars, subsidiary. It required an improve efficiency, reduce
power plant turbines, men’s expert partner to help carve it costs, and extend asset life.
jackets to cleaning robots. out of their IT infrastructure They validated their system
They already use an and set up the new company was being used to its full
intelligent infrastructure for with its own ERP system on potential, gained a deeper
ERP, but it wanted to learn SAP S/4HANA Cloud, private insight into its usage, and built
how to extend this system edition.
Read the story > and gained hands-on
and innovate
Read the storyin>the cloud. knowledge of how to run at its
best with the help of SAP
Cloud
Read ALM and>SAP experts.
the story

PUBLIC 7
 ​Build the skills you
need at your own Help your team build the skills they need to
perform their roles with self-paced learning
pace
​with SAP Learning Journeys
content.

Prepare for an SAP Certification with easy-to-

navigate content.

Cover a wide range of topics like UX, software

development, data and analytics, and cloud
capabilities.

Learn more >

PUBLIC 8
 Achieving success together
​Choose the pace and engagement that fit your needs –
delivering results and value from the start and for years to
come.

Accelerate time to value and

drive greater results faster
with personalized plans and
project-based services.
• Personalized plans like SAP
Preferred
Success, SAP Cloud Application
Services, managed business
services, and learning and
enablement offer an ongoing
relationship focused on driving
user adoption and continuous
value.

• Project-based services enable you

to choose single offerings to
improve the success of projects
you’re running today.
PUBLIC 9
SAP Preferred Success
We’re here to help you get more out of all you do

Get guidance on Improve Access Get quicker Access SAP experts

solution usage and performance and personalized, response times with when you need an
optimization. stay up to date with targeted learning enhanced-support answer.
the latest features. programs and SLAs.
certification
opportunities.

Public 10
 Improve ROI by applying SAP best practices during
​Fast-track the value every phase with solution launch checks and
success checks.
of your cloud
investment
​with SAP Preferred Success
1
Receive in-depth release guidance for updates
specific to your solutions.

Empower key users and administrators with

knowledge and best practices through targeted
learning programs.

Receive quicker initial response times and a

corrective action target for priority 2 incidents with
advanced support and enhanced target SLAs.

Receive expert guidance on your exclusive

content, resources, and planning insight from
customer success experts.

Learn more >

1
Available for all SAP cloud solutions except SAP Concur

PUBLIC 11
Expanded Edition of SAP Preferred Success
Tailored Guidance and Insight to Accelerate Your Cloud
Journey

Make the most Accelerate your Optimize adoption &

out of your cloud business outcomes drive cost reductions
investment Align your business goals with product Leverage standard product capabilities
Benefit from prescriptive services that functionality, generating detailed plans and adopt new features that match
help you optimize performance and for business process improvements and your business needs, with expert
stability, and streamline business opportunities to enhance end user guidance
processes, with the help of a product experience. to help optimize your solution.
specialist.

Public 12
 ​Closerpartnership
in your success Get extended access to expert knowledge by
engaging with subject mater experts for in-
depth technical and functional guidance .
​withexpanded editions of SAP
Preferred Success1 Support ongoing business operations with
enhanced services that include detailed reviews
and analysis of your solution.

Identify opportunities for process improvement

through prescriptive solution reviews that
analyze usage and advise on best practices and
ways to improve.

Continually improve business operations with

targeted feature adoption assistance that helps
identify, evaluate, and activate new features for
fast adoption and impact.
Learn more >

1
Currently available for SAP Ariba, SAP BTP, SAP SuccessFactors, SAP Commerce Cloud
solutions
PUBLIC 13
The Total Economic Impact™ of SAP Preferred Success*
Through six customer interviews at four organizations and survey of 254 respondents with experience using SAP products,
Forrester concluded that SAP Preferred Success has the following three-year financial impact.

Financial Summary Three-year, risk-adjusted present value (PV) quantified benefits for the composite
Benefits: organization include:

30% improved
business process

377%
efficiency
$467.1K
Accelerated implementation and release preparations 25% faster
Return on release management

investment (ROI)
$189K 24% boost
Faster time to value in productivity

10% faster
$768.5K time to value

$1.77M Business process optimization

10% faster
implementation
Net present value
over a 3-year period $818K
+ Improved user adoption & user satisfaction
Faster incident resolution
+ Personalized expert guidance
+ Optimized processes to improve end user
efficiency
+ Reduced risk throughout the solution lifecycle
This document is an abridged version of a Forrester Consulting case study commissioned by
SAP titled: The Total Economic Impact™ of SAP Preferred Success, April 2023. Read the
full study
* Results are for a composite organization
Public 14
 Success in action | with SAP Preferred Success

NHL: Lenovo: AGG Power Solutions:

Revolutionizing the Increasing Pouring better
game on ice procurement data customer experiences
transparency
Delivering real-time Enhanced business and
performance data with a Running an unified end-to-end finance integration and
smart, in-game coaching app platform that covers their customer service through a
on SAP Business Technology procurement processes unified and transparent digital
Platform (SAP BTP). Analyzing including request, sourcing, management platform for
30 gigabytes of puck and bidding, payment, and 50% increase in sales
player tracking data instantly reports. Resulting in management efficiency and
analyzed per game. improved efficiency and 98% customer satisfaction.
transparency, and lower cost
Read the story > of compliance. Read the story >
Read the story >

PUBLIC 15
 ​Simplify
the Handle day-to-day operations and optimization

management of of your application landscape with hands-on

expertise.
cloud systems Drive more value from your SAP systems by
​withSAP Cloud Application linking solution knowledge with detailed
knowledge about your business.
Services1
Cover all critical functions from application
management and data management to security
and testing.

Focus IT resources on more critical work while

delivering consistent application management at a
predictable cost.

Learn more >

1
For RISE with SAP S/4HANA Cloud, private edition and SAP BTP solutions

PUBLIC 16
 ​Tackle ongoing
aspects of ​COMING SOON…
managing and Take advantage of SAP’s expertise, delivery
optimizing your efficiency and scale of automation to execute
business processes.
processes
​w ith Managed Business
Services Realize clear business outcomes enabled by
technology.

Free up time for your team to focus on your core

competencies that make you successful.

Enjoy the business benefits 24x7 without requiring

in-house staffing, training and investments.

PUBLIC 17
 ​Simplifyinitial
deployment and post See measurable value faster with hands-on
deployment expertise to help you.
go-live optimization
Fast-track pre-go-live steps or safeguard your
​withactivation and deployment, working alongside your team or the
optimization services partner you’ve chosen.

Optimize your solution post go-live and explore

innovations such as robotic process automation
and other technologies.

Reduce the demands on your team, while

delivering specific results with predictable cost.

Learn more >

PUBLIC 18
 SAP Business Technology Platform Services
Quick-Start Service for SAP Build Apps link to store
Enablement Service for SAP Datasphere link to store

Cloud Experience Services

​Check out our most Go-live Check Service for SAP Commerce
link to store
Cloud
popular activation Enablement Service for SAP Customer Data
link to store
and optimization Cloud

offerings Human Capital Management Services

Quick-start Service for Workforce Analytics
​Easy-to-buy, link to store
fixed-price, and and Planning
prepackaged services from SAP are Enablement Service for SAP SuccessFactors
constantly being added, so check back link to store
Integration Center
often.
SAP S/4HANA Services
SAP Security Due Diligence Service link to store
Baseline activation service for SAP S/4HANA
link to store
Cloud

Network and Spend Management Services

PUBLIC
SAP Ariba Best Practices Center link to store 19
 ​Boostuser adoption
and productivity
Benefit from in-application help directly in
​with SAP Enable Now your SAP applications

Combine on-screen capabilities and

extensive local authoring in one intuitive
solution.

Create a wide range of interactive,

customizable learning content from one
source

Work efficiently by reusing and combining

existing content from different input
channels
Learn more >

PUBLIC 20
 Success in action | with SAP Enable Now

PLDT ABB Seoul Metro

Integrating work and Helping 500 Facilitating advanced
digital learning employees hit the user training
ground running
This telecom company Building advanced user
encourages employees to As ABB moved to a new ERP support content and platforms
learn while they work and system, it was critical that to enable greater user
work while they learn. 2500 employees get the training satisfaction for its business
Employees and suppliers are they needed to make the systems. 60% reduction in the
using the digital content most of the new technology. time to develop new content.
materials created for their An additional challenge was 50% reduction in time to
SAP Ariba solution with an ROI how to do this remotely to review content.
that far outweighs the cost. keep people safe during the Read the story >
Read the story > Read the story
COVID-19 >
pandemic.

PUBLIC 21
 ​Learnfaster and
innovate smarter
Access a broad portfolio of self-paced
​with SAP Learning Hub and premium learning opportunities that
meet you when, where, and how you learn
best.

Get and stay certified with live sessions

and hands-on practice.

Gain software skills tailored to any role and

skill level.

Create a culture of continuous learning.

Learn more >

PUBLIC 22
 Success in action | with SAP Learning Hub

United VARs CLG SZDS ABB

Enhancing customer Empowering and Helping 500
experiences inspiring employees employees hit the
ground running
United VARs CLG is an Salzgitter Digital Solutions is
alliance of hand-selected SAP upskilling and reskilling As ABB moved to a new ERP
partners. It provides members employees through system, it was critical that
with access to SAP Learning independent learning. They employees get the training
Hub to ensure consultants are leverage resources available they needed to make the
up to date with latest SAP 24x7 to provide learning for most of the new technology.
solution knowledge as they faster onboarding of new They saved
work on joint customer employees into the right role > € 800,000 on training costs
projects. and skill level. after one year.
Read the story > Read the story > Read the story >

PUBLIC 23
 ​Have a guide by
your side every Have an advisor by your side to solve challenges,
foster innovation, and nurture new ideas, while
step of the way reaping the value of your existing investment in
SAP solutions.
​withcross line of business
services Optimize your technology landscape and ensure
a smooth transition to SAP S/4HANA – and other
flagship solutions.

Ensure your implementation delivers value –

whether you lead your own deployment or use
the services of a system integrator.

Enable your team with the right training at the

right place and time to ensure usage and
adoption of your implemented solutions.

PUBLIC 24
 ​Discoverour most
popular cross line of
business services SAP Advisory Services read more

Data Management and

read more
Landscape Transformation

SAP Value Assurance read more

SAP Learning Services read more

SAP Enable Now read more

SAP Learning Hub read more

​… and many more.

PUBLIC 25
 Achieving success together
​Choose the pace and engagement that fit your needs –
delivering results and value from the start and for years to
come.

Move transformational
change from boardroom
plans to business reality
with a tailored, premium
engagement.
Multi-year, exclusive engagements
like SAP MaxAttention and SAP
ActiveAttention provide a dedicated
team that integrates itself into your
company – continually identifying
and maximizing opportunities for
success.

PUBLIC 26
 ​Enable
successful
program deployment Dedicated front office with a technical quality
manager to ensure continuity across your
and operations engagement.

​with SAP ActiveAttention SAP Mission Control Center that provides access
to a globally standardized back-office team for
operational excellence.

SAP Transformation Hub to manage an expert

network and functions as a central knowledge
hub of delivery experience while supporting all
architecture planning engagements.

Intelligent Service Delivery through standardized

services tailored to your needs.

Learn more >

PUBLIC 27
 Success in action | with SAP ActiveAttention

Uniper Sarawak Energy Poste Italiane

Supporting a Building a value- Enabling data-driven
sustainable future focused culture and decision-making
mindset
Uniper is a global energy Across Italy, people depend
powerhouse. They are As the primary provider of on Poste Italiane to
committed to digitalization - electricity to the more than communicate with loved
streamlining operations to 2.9 million residents of the ones. It sought a future-ready,
improve user experiences, Malaysian state of Sarawak, unified ERP system that would
increase process efficiency, the energy provider was enable it to compete more
and better respond to looking for help to inculcate effectively, reduce
emerging business needs. the value measurement and operational costs, and help
Read the story > continuous improvement speed time to market.
culture across
Read the story the
> Read the story >
organization.

PUBLIC 28
 ​Count on premium-
level engagement Holistic engagement with a single point of
and personalized contact across all services and clear guidance
and governance.
service
​w ith SAP MaxAttention
Comprehensive portfolio with new and
enhanced services to deliver value across your
business from idea to operations.

Complete coverage for all SAP products and

deployment models (on premise, cloud,
hybrid).

Services can be tailored to customer needs

and be delivered on-site and off-site.
Learn more >

PUBLIC 29
 Cost Savings and Business Benefits $8.84M
NET
Enabled by SAP MaxAttention for Cloud PRESENT
VALUE
Adoption – February 2023
​Financial Summary Benefits
The Forrester Consulting study concluded that SAP MaxAttention
delivered a significant 3-year financial impact through the cloud journey.
$12.95M
Interviewees said SAP MaxAttention accelerated and optimized the 215%
BENEFITS
planning stages of their organizations’ cloud migrations with ROI
PV
transformation-roadmap design advice, technical architecture planning
workshops, and design reviews on SAP solutions deployed on private
cloud, hosted private cloud, or hyperscaler.
Improved Faster and Accelerated Improved business Streamlined IT
end-to-end process smoother cloud value from outcomes from operations in hybrid
planning across deployment cloud solutions cloud adoption landscapes
cloud solutions
30% 6.4 months 5% 5%
25% savings in time and accelerated higher productivity reduction in IT
shorter planning resources business value from improved operations cost
time from faster cloud processes
migration (50% attributed to
SAP MaxAttention)

Source: The Total Economic Impact™ of SAP MaxAttention® for Cloud Adoption by Financial Summary Benefits are three-year risk- Net Present Value (NPV) is the discounted
Forrester Consulting. study, a February 2023 study commissioned by SAP to adjusted and representative of a composite organization current value of future benefit cash flows
analyze the potential benefits and ROI enterprises may realize by leveraging the based on characteristics of the interviewed ($12.95M) less future cost cash flows ($4.1M).
SAP MaxAttention offering.
PUBLIC organizations. 30
 Success in action | with SAP MaxAttention

Enel Telecom Argentina Olam

Bring energy to Bringing two Growing talent
more people companies together acquisition
Enel is an innovative utilities Telecom Argentina S.A. keeps As a large, multinational
powerhouse. To continue tens of millions of retail and agribusiness, Olam is a
charging ahead, they needed business customers people-centric organization.
to transform their business connected and tuned in. They depend on a strong
processes and transition to Needing to unify processes pipelines of talent, bringing
the cloud. Now, the company after a merger and also new hires into the business
is using modern technology to support the market’s digital quickly and efficiently, while
increase efficiency in cash transformation demands, they helping existing employees
management and more. reimagined back-office grow. They are transforming
Read the story > processes in the
Read the story > cloud. HR for the new world of work.
Read the story >

PUBLIC 31
 Drive successful,
memorable, omni-channel
experiences

Your success
is our priority: Win customer trust and
loyalty with intelligent
Deliver a frictionless engagement
customer experience

Scale, grow, and future-

proof your enterprise with
end-to-end business
models

PUBLIC 32
 POWER YOUR SUCCESS
Achieving success together • SAP Enterprise Support
• Embedded launch activities
​Deliver a frictionless customer experience. ACCELERATE YOUR PATH
• SAP Preferred Success
- Solution launch and success checks
- SAP Learning Hub
- Review services
• CX Solution-specific Activation Services
- Accelerated deployment services
- Adoption & enablement services
- Design services
• CX Solution-specific Optimization Services
- Design and advisory related services
- Intelligent add-on services
• Implementation & Expert Guidance
Services
• Managed Business Services*
- e.g.Payment engine gateway service for
Commerce Cloud

DRIVE YOUR TRANSFORMATION

• SAP MaxAttention or SAP ActiveAttention,
which can include services to advance
your LoB priorities.
• Examples include:
- Enterprise-wide architecture design
- Digital and business transformation
* Planned for release in 2023
PUBLIC 33
 ​Check out our most
popular packaged
offerings for SAP Design Review Service for
SAP Commerce Cloud
link to store

Commerce Cloud Go-live Check Service for

link to store
solution SAP Commerce Cloud

Performance Review Service for

link to store
SAP Commerce Cloud
​Easy-to-buy,fixed-price, and
prepackaged services from SAP are Disaster Recovery Validation Service
link to store
constantly being added, so check back for SAP Commerce Cloud
often. Advisory and Review Service for SAP
Commerce Cloud, Composable link to store
Storefront

PUBLIC 34
 ​Check out our most
popular packaged
Enablement Service for
offerings for SAP SAP Customer Data Cloud
link to store

Customer Data Enablement Service for

link to store
Platform, SAP Sales SAP Customer Data Platform

Cloud, and SAP Enablement Service for SAP Sales Cloud link to store

Enablement Service for SAP Service

Service Cloud Cloud
link to store

solutions
​E asy-to-buy, fixed-price, and Accelerated Implementation Service link to store
prepackaged services from SAP are for SAP Sales Cloud + SAP Service Cloud link to store
constantly being added, so check back
often. CRM Transformation Assessment Service
link to store
for SAP Customer Experience​

PUBLIC 35
 Success in action | for Customer Experience Management

Megger Goodyear South Shore

Upskilled team for Speeding up issue Reshaping Consumers’
IT self-sufficiency resolution Experiences
Megger validated their Goodyear offers advanced Moving beyond offering
solution, gained a deeper telematics and real-time transactional interactions with
insight into its usage, and monitoring of tires to help consumers from its Web sites,
built and gained hands-on fleet managers improve South Shore implemented a
knowledge of how to best vehicle performance and solution to deliver exceptional
maintain that configuration. safety as well as reduce total direct-to-consumer e-
cost of ownership. Enabled commerce experiences.
It also validated the response to 100% of
marketing system was being customer inquiries in 24 Read the story >
used to its full potential to hours, and 10% faster to
support the sales team. resolve tickets.
Read the story >
Read the story >

PUBLIC 36
 Boost employee
engagement, satisfaction,
and retention

Your success
is our priority: Optimize employee
productivity
Help your people be their best

Nurture a future-ready
workforce

PUBLIC 37
 Achieving success together POWER YOUR SUCCESS
• SAP Enterprise Support
​Help your people be their best.
• Embedded Launch Activities
• Guided onboarding
• Planning and advisory services

ACCELERATE YOUR PATH

• SAP Preferred Success
- Solution launch & targeted success
checks
- Key feature advisory analysis
• Activation and Optimization Services
- Accelerated deployment for SAP
SuccessFactors HXM Suite
- Post-implementation adoption services

DRIVE YOUR TRANSFORMATION

• SAP MaxAttention or SAP ActiveAttention,
which can include services to advance
your LoB priorities.
• Examples include:
- Enterprise-wide architecture design
- Digital and business transformation
- Organizational change management
- Value adoption & quality assurance

PUBLIC 38
 Process Modeling Service for HR link to store
​Check out our most
Enablement Service for SAP
popular packaged SuccessFactors Integration Center
link to store

HXM service Additional Data Refresh for SAP

link to store
offerings SuccessFactors Workforce Analytics

​Easy-to-buy,fixed-price, and Quick-start Service for Workforce

Analytics link to store
prepackaged services from SAP are
and Planning
constantly being added, so check back
often. Integration of SAP SuccessFactors
link to store
Recruiting Posting

Accelerated Deployment Service for

link to store
SAP SuccessFactors Work Zone

PUBLIC 39
 Success in action | for human experience management

Clariant Salt River Project

Formulating bonus pay Build one workforce
calculations and primed for service
administration excellence
With many of its people Created a data-based
switching departments during foundation that gives the HR
the year, the company team the information needed
needed to optimize the use to better serve 5,500
variable pay functionality to employees.
automatically recognize
department changes and the 10% faster information
time spent in each access, supporting better
department. decision-making
Read the story >
Read the story >

PUBLIC 40
 Bring procurement scale
and savings to the
business

Your success
is our priority: Drive transparency &
sustainability in the
Manage all sources of supply chain ​
spend for increased control
and business resilience

Build a thriving contingent

workforce and provide an
empowered employee
spend experience

PUBLIC 41
 POWER YOUR SUCCESS
Achieving success together • SAP Enterprise Support
• Embedded deployment services
​Manage all sources of spend for increased • Embedded Trading Partner enablement
services
control and business resilience.
ACCELERATE YOUR PATH
• SAP Preferred Success + expanded edition
for SAP Ariba
• Activation and Optimization Services
- Solution-specific accelerated
implementation services
- Data services for procurement solutions
- Quick-start services for new
procurement innovations
- Technical migration
- Solution adoption services
• SAP Ariba Best Practice Center
• Managed Business Services*
- Realm comparison and sync, master
data management

DRIVE YOUR TRANSFORMATION

• SAP MaxAttention or SAP ActiveAttention,
which can include services to advance
your LoB priorities.
• Examples include:
- Enterprise-wide architecture design
- Digital and business transformation

PUBLIC * Planned for release in 2023 42

 Success in action | spend management

Alfasigma
Modernizing supplier
collaboration
Innovated and digitalized its
supplier management,
strategic sourcing, and
contract management
processes for enhanced
product innovation, reduced
time to market, and
accelerated penetration in
emerging markets.
Read the story >

PUBLIC 43
 Enable a future with zero
emissions, zero waste,
and zero inequality

Your success
is our priority: Connect your ESG data to
steer your business
Build a sustainable
world. Together.

Record, report, act on

your goals

PUBLIC 44
 Achieving success together
POWER YOUR SUCCESS
​Manage all sources of spend for increased • With SAP Enterprise Support

control and business resilience. ACCELERATE YOUR PATH

• SAP Business Journeys for:
- SAP Sustainability Control Tower
- SAP Product Footprint Management
• Sustainability Service Packages that
include
- Advisory service
- Assessment based on desired scope
options
e.g. SAP Responsible Design and
Production, procurement, and SAP
Environment, Health, and Safety
Management
- Roadmap adoption planning

DRIVE YOUR TRANSFORMATION

• SAP MaxAttention or SAP ActiveAttention,
which can include services to advance
your LoB priorities.
• Examples include:
- Enterprise-wide architecture design
- Digital and business transformation

PUBLIC 45
 Success in action | with SAP solutions for sustainability

Metabowerke
Transparency and
compliance for power
tools
Had disparate systems and
needed to manage increasing
number of standards,
regulations, and directives
with rising complexity. Now on
one platform, enabling time
and cost savings of 20% to
30%.
Read the story >

PUBLIC 46
 Bring together data,
analytics, AI, application
development, automation,
and integration in one,
unified environment

Your success
is our priority: Enable business flexibility
and choice
Leverage technology to
unlock business potential

Help accelerate innovation

PUBLIC 47
 Achieving success together
​Leverage technology to unlock business
potential. POWER YOUR SUCCESS
• with SAP Enterprise Support
complemented by SAP Business
Technology Platform-specific
- Guided onboarding
- Enablement content

ACCELERATE YOUR PATH

• with solution-specific offerings to fast-track
your adoption of SAP Business Technology
Platform
- SAP Preferred Success
- SAP Cloud Application Services
- Quick-start services
- Enablement services

DRIVE YOUR TRANSFORMATION

• with SAP MaxAttention or SAP
ActiveAttention

PUBLIC 48
 ​Check out our most
popular packaged Quick-start service for SAP Signavio
link to store
SAP BTP service Process Insights

offerings Quick-Start Service for SAP Build Apps link to store

Enablement Service for SAP

link to store
Datasphere
​Easy-to-buy,fixed-price, and
prepackaged services from SAP are Enablement Service for
link to store
constantly being added, so check back SAP Analytics Cloud
often.
Business Process Assessment Service link to store

PUBLIC 49
 Success in action | with SAP BTP

Albemarle Elm PSF

Driving the future of Easing the migration Successfully adopting
innovation to intelligent ERP cloud technology
As part of its growth strategy, Elm knew the importance of To modernize its enterprise
Albemarle wanted to proper planning, preparation, management software, PSF
consolidate multiple ERP and process evaluation. They decided to move to the cloud.
systems and harmonize, migrated to an intelligent But to make the most of its
simplify, and standardize its digital core, and integrate the new technology investment,
business processes. This new system with customer they needed expert help to
digital transformation was and vendor management clarify the use cases that
also an opportunity to build a solutions, mobile apps, and would maximize business
platform for future innovation. cloud technologies. value, and more.
Read the story > Read the story >
Read the story >

PUBLIC 50
 Benefit from proven
business processes while
adopting the latest
innovations

Your success
is our priority: Build sustainability
directly into your business
Leverage technology to
unlock business potential

Run mission-critical
operations in real-time
from anywhere, at scale

PUBLIC 51
 Achieving success together
​Leverage technology to unlock business
potential. POWER YOUR SUCCESS
• SAP Enterprise Support
• Embedded launch activities

ACCELERATE YOUR PATH

• SAP Preferred Success
• Activation and Optimization Services for
SAP S/4HANA Public Cloud
- Baseline activation
- Quick-start service
- Value adoption service

DRIVE YOUR TRANSFORMATION

• SAP MaxAttention or SAP ActiveAttention,
which can include services to advance
your LoB priorities.
• Examples include:
- Enterprise-wide architecture design
- Digital and business transformation

PUBLIC 52
 Success in action | with SAP S/4HANA Cloud, public edition

Komax Group CEWE .

Consolidating a Increasing capacity for
complex network of seasonal peaks
legacy systems
After acquiring WhiteWall,
As Komax grew, it acquired CEWE needed to get a new IT
many subsidiaries across landscape up and running in
countries, all with their own time for the seasonal sales
ERP systems. With remote peak. They succeeded and
quick start services, they had a 7x increase in order
modernized and simplified processing capacity
their complex technology Read the story >
landscape.
Read the story >

PUBLIC 53
 Benefit from proven
business processes while
adopting the latest
innovations

Your success
is our priority: Build sustainability
directly into your business
Leverage technology to
unlock business potential

Run mission-critical
operations in real-time
from anywhere, at scale

PUBLIC 54
 Achieving success together
​Leverage technology to unlock business
potential.
POWER YOUR SUCCESS
• SAP Enterprise Support

ACCELERATE YOUR PATH

• SAP Preferred Success
• SAP Value Assurance
• Discovery Business Journey for RISE with
SAP
• Optimization Business Journey for RISE
with SAP

DRIVE YOUR TRANSFORMATION

• SAP MaxAttention or SAP ActiveAttention,
which can include services to advance
your LoB priorities.
• Examples include:
- Enterprise-wide architecture design
- Digital and business transformation

Note to presenter:
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SAP S/4HANA, private edition implementation
 POWER YOUR SUCCESS
Achieving success together • SAP Enterprise Support

​Leverage technology to unlock business ACCELERATE YOUR PATH

• SAP Preferred Success
potential. • Migration & Optimization Services
- SAP Advanced Deployment
- Functional Factory Service for
Conversions
- Process Realization Factory for New
Implementation
- Project Execution for MDS
- Selective data transition to SAP
S/4HANA
• Clean Core Services
- Quick-start for SAP Extension Suite
- Cloud Service Development on SAP BTP
- Intelligent Custom Code Management
- Replatforming services for SAP BTP
- Application build factory service for SAP
BTP

DRIVE YOUR TRANSFORMATION

• SAP MaxAttention or SAP ActiveAttention,
which can include services to advance
your LoB priorities.
• Examples include:
- Enterprise-wide architecture design
- Digital and business transformation

Note to presenter:
PUBLIC Please use this slide when SAP is priming the 56
SAP S/4HANA, private edition implementation
 Success in action | with SAP S/4HANA Cloud, private edition

Akeso Biopharma Inchcape Robert Bosch

Supporting ambitious Managing car Carving out a major
growth plans dealerships across 35 subsidiary
countries
Akeso has a vision to become Robert Bosch struck a deal to
a global leader in developing, Independent automotive sell the its after markets
producing, and distributor Inchcape is subsidiary. It required an
commercializing affordable, establishing an IT foundation expert partner to help carve it
next-generation therapeutic to provide its customers with out of their IT infrastructure
antibodies. They are the smooth, omnichannel and set up the new company
supporting a pipeline of more purchasing experiences they with its own ERP system on
than 20 investigative drugs expect – enabling SAP S/4HANA Cloud, private
with intelligent ERP. edition.
Read the story >
Read the story >
Read the story >

PUBLIC 57
 Thank you.
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