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    ISO Basic Awareness - LCSTC

    Uploaded by

    Joel Misa
    ISO

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    © All Rights Reserved
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    ISO Basic Awareness - LCSTC

    Uploaded by

    Joel Misa
    3 views24 pages
    ISO

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    © © All Rights Reserved

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    ISO

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    3 views24 pages

    ISO Basic Awareness - LCSTC

    Uploaded by

    Joel Misa
    ISO

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 24

    Basic ISO 9001 2015

    Quality Management
    System - Awareness

    July. 27.2024
    Training
    Objectives
    • An understanding of ISO
    9001:2015 requirements &
    interpretation of the ISO
    clauses.
    • An understanding of the
    requirements and
    application of Quality
    Management System (QMS)
    • An Understanding on Risk
    Based Approach
    Training
    Contents
    • Overview of ISO 9001
    • Introduction to QMS &
    Requirements
    • Interpretation of the ISO
    9001:2015 clauses
    • Non-governmental organization (NGO) established

    About ISO
    in 1947, based in Geneva, Switzerland
    • Has a membership of 163 national standards
    institutes from countries in all regions of the world
    • Developed various standards for all dimensions of sustainable
    development: economic, environmental and societal.

    • Examples :
     ISO 9001 – Quality Management Systems (QMS)

    About ISO
     ISO 14001 – Environmental Management Systems (EMS)
     ISO 27001 – Information Security Management Systems (ISMS)
     ISO 31000 – Risk Management (Principles and Guidelines)
    What is ISO
    9001?
    • ISO 9001 is the world’s
    most popular and most
    commonly used standard
    for Quality Management
    Systems (QMS)
    • International consensus on
    good management practice
    • Focuses on meeting
    customer requirements and
    other interested parties
    • Covers any organization –
    whatever the size, industry
    or culture
    Benefits of the New
    ISO 9001:2015
    Puts greater emphasis on leadership
    engagement

    Helps address organizational risks and


    opportunities in a structured manner

    Uses simplified language and a common


    structure and terms

    Addresses supply chain management


    more effectively

    Is more user-friendly for service and


    knowledge-based organizations
    Advantages of
    Certification
    • Compliance with customer
    requirements specifying
    certification
    • Independent check of conformity
    • Indicates an effective Quality
    System
    • National/International
    recognition
    • Provides competitive advantage
    • Improves company image
    RISK BASED
    MANAGEMENT
    • To assure consistency of
    quality of products and services
    • Successful companies take a
    risk based approach.
    • Prevent or reduce undesired
    effects.
    ISO 9001
    Approach is
    Based on the
    Plan-Do-Check-
    Act (PDCA) Cycle
    QUALITY MANAGEMENT PRINCIPLE

    CUSTOMER ENGAGEMENT PROCESS


    LEADERSHIP
    FOCUS OF PEOPLE APPROACH

    EVIDENCE
    BASED RELATIONSHIP
    IMPROVEMENT
    DECISION MANAGEMENT
    MAKING
    CLAUSES OF ISO
    9001:2015
    PDCA and ISO 9001 Clause
    Structure
    ISO 9001 Clause Structure (4-10)
    Representation of the structure of
    this International Standard in the
    PDCA cycle
    • 4.1 Understanding the organization and its context
    4. CONTEXT OF • 4.2 Understanding the needs and expectations of

    THE
    interested parties
    • 4.3 Determining the scope of the quality

    ORGANIZATION management system (QMS)


    • 4.4 Quality management system and its processes
    5.
    LEADERSHIP
    5.1 Leadership and
    commitment
    5.2 Quality Policy
    5.3 Organizational roles,
    responsibilities and
    authorities
    6. PLANNING
    • 6.1 Actions to address risks
    and opportunities
    • 6.2 Quality objectives and
    planning to achieve them
    • 6.3 Planning of changes
    7. SUPPORT

    • 7.1 Resources
    • 7.2 Competence
    • 7.3 Awareness
    • 7.4 Communication
    • 7.5 Documented
    Information
    8.
    OPERATION
    • 8.1 Operational planning and
    control
    • 8.2 Requirement for products &
    services
    • 8.3 Design and development of
    product and services
    • 8.4 Control of externally
    provided processes, products
    and services
    • 8.5 Production and service
    provision
    • 8.6 Release of products and
    services
    • 8.7 Control of nonconforming
    outputs
    9. • 9.1 Monitoring, measurement, analysis and
    evaluation
    PERFORMANCE • 9.2 Internal Audit
    EVALUATION • 9.3 Management review
    • 10.1 General
    10. • 10.2 Nonconformity and corrective
    IMPROVEMENT action
    • 10.3 Continual Improvement
    Questio
    ns
    THANK
    YOU

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