POM All 5 Units

MANAGEMENT
• Management is the attainment

of organizational goals in an
effective and efficient manner
through planning, organizing,
staffing, directing and controlling
organizational resources.
• Organizational resources include
men(human beings), money,
machines and materials.
Definitions
• Louis E Boone & David L Kurtz- The use of people and other resources
to accomplish objectives.
• Mary Parker Follet- the act of getting things done through people.
• Frederick Taylor defines Management as the art of knowing what you
want to do in the best and cheapest way.
LEVELS OF MANAGEMENT
MANAGEMENT THOUGHTS
Qualification of a Manager
• Educational requirements
• Prior experience
• The ability to communicate effectively
• The ability to lead teams
• Problem-solving capabilities
• The ability to build interpersonal
relationships
• Team-focused mindset
• The ability to apply organizational skills for
improved productivity
• The capacity to make swift decisions
• Experience in managing the performance of
teams
• The ability to negotiate with various parties
Meaning of Planning
Definitions
case study
Suhasini a home science graduate from a reputed college has recently done a
cookery course. She wished to start her own venture with a goal to provide
‘health food’ at reasonable price.  She discussed her idea with her teacher (|
mentor) who encouraged her. After analyzing various options for starting her
business venture, they shortlisted the option to sell ready made and ‘ready to
make’ vegetable shakes and milk shakes.  Then they both weighed the pros
and corns of both the shortlisted options.
1. Name the function of management being discussed above and give any one
of its characteristics. 2. Also briefly discuss any three limitations the function discussed
in the case.
Scope and Objectives of
Planning
 To bring certainty in future events
To provide specific direction

Forecasting
To economy in managerial operations
To attain predetermined goals
To get victory over competitors
Functions of planning
Management by Objective
The process of setting objectives in the organization to give a sense
of direction to the employees is called as Management by
Objectives.
It refers to the process of setting goals for the employees so that
they know what they are supposed to do at the workplace.
Management by Objectives defines roles and responsibilities for the
employees and help them chalk out their future course of action in
the organization.
Management by objectives guides the employees to deliver their
level best and achieve the targets within the stipulated time frame.
Need for Management by Objectives (MBO)
helps the employees to understand their duties at the workplace.
The employees are clear as to what is expected out of them
Management by Objectives process leads to satisfied employees. It avoids job
mismatch and unnecessary confusions
Every employee has his own role at the workplace. Each one feels indispensable for
the organization and eventually develops a feeling of loyalty
They enjoy at the workplace and do not treat work as a burden.
ensures effective communication amongst the employees
leads to highly motivated and committed employees
Decision Making
Characteristics of Decision
making
Rational-thinking
Process
Selective
Purposive
Positive
Commitment
Evaluation
•programmed and non
programmed decision
•major and minor decision
•Routine and strategic
•Organisational and personal
•Individual and group
•Policy and operational decision
•Long term,departmental and non
economic decision
Forecasting
ORGANISATION
• Q: This is the ideal structure for
____
• Small organization
• MNC
• Big Organization
• None of the above
Assistant Assistant
• Mohan works on the floor of a mall as a manager. He is very hard working but is
unable to produce results for his organization. His target for last month was a
sale of 10 lakh rupees from his floor. However by the end of the month the sale
was only 8 lakh rupees. He is very regular and takes all the necessary steps to
complete the target. However his staff is not as competent as he himself is.
When he tries to take action against disobedient employees the top
management doesn’t allow him to do so. They haven’t given him the power to
fire employees or take any strict action against them.
• Which principle of Fayol is violated here by the Organization?
• Answer. The principle of Fayol which is violated here is ‘Authority and
Responsibility’. The amount of responsibility put on the shoulders of
the floor manager is not in proportion to the amount of authority given
to him. He can’t take any strict action against his subordinates.
• Ramesh is the owner of a printing press. The size of his organization has
y/increased during the recent past. There are many employees who
work in his organization. The organization is
• considered good and has earned a lot of reputation in the market.
However when it comes to making key decisions in the organization
related to many things he never considers the opinions of his
subordinates. Even though the size of the organization has increased yet
he tries to take all the key decisions on his own.
• which principle of Fayol has been violated by him?
• Answer. The principle of Fayol which has been violated here is
‘Centralization and Decentralization’. This principle explains the need of
balance between Centralization and Decentralization. He is making all
the decisions on his own and he is not giving any decision making
authority to his subordinates so he is not following this principle.
• Span of management refers to number of managers
length of term for which
manager is appointed
number of subordinates under a
superior
• "Span of management" is often •I
referred to as - • I ,II
• I. span of control • I, II,III
• II. span of supervision • I,II,III, IV
• III. span of authority
• IV. span of responsibility
• Select the correct answer from
the options given below -
1. In a company all recruiting, screening and training
process for data entry, etc. are done by one officer only.
Their competitor was attracting most qualified employees.
As a result this company had to choose from candidates
who have soft skills and less qualifications. On the basis of
above case answer the following questions
• What problem do you see company is
facing?How can this problem be
solved?
• How can this problem be solved?
Done by Dr.J.Chithralega
Leadership

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MANAGEMENT

• Management is the attainment

To provide specific direction

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