AutoMaker - ZN
AutoMaker - ZN
AutoMaker - ZN
Software Companies
Case Summery:
Automakers like Ford, BMW and Automakers are developing Software updates can be
others are using technology to cloud-based features for delivered much faster than
improve customer experience: remote car management: hardware changes, allowing
features to be improved and
● Ford's Touch interface offers added even after the car is
features like navigation, ● Remote car tracking purchased.
music, phone integration ● Data analysis (e.g. by
and temperature control. GM and Daimler)
● BMW is investing in
● mobile apps to
Ford is hiring human-
provide premium
machine interface engineers
services.
to analyze customer
interaction with their
technology.
1. How is software adding value to automakers
products?
Reduced Costs and Development Time
Improved Customer Experience
Cloud-Based Management
2. How are the automakers benefiting from software
enhanced cars?
How are customers benefiting?
Benefits for Automakers:
*Develop solutions for urban congestion
*Enter a new market