AutoMaker - ZN

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Automakers Become

Software Companies
Case Summery:

Automakers like Ford, BMW and Automakers are developing Software updates can be
others are using technology to cloud-based features for delivered much faster than
improve customer experience: remote car management: hardware changes, allowing
features to be improved and
● Ford's Touch interface offers added even after the car is
features like navigation, ● Remote car tracking purchased.
music, phone integration ● Data analysis (e.g. by
and temperature control. GM and Daimler)
● BMW is investing in
● mobile apps to
Ford is hiring human-
provide premium
machine interface engineers
services.
to analyze customer
interaction with their
technology.
1. How is software adding value to automakers
products?
Reduced Costs and Development Time
Improved Customer Experience
Cloud-Based Management
2. How are the automakers benefiting from software
enhanced cars?
How are customers benefiting?
Benefits for Automakers:
*Develop solutions for urban congestion
*Enter a new market

Benefits for Customers:


*Easier navigation
*Reduced traffic congestion
*Improved communication
*Data analysis capabilities
3. What value chain activities are involved in
enhancing cars with software?
• Upgrading in car software features (e.g.,
MyFord Touch, Sync)
• Integrating with smartphones and
tablets
• Adding new functionalities (e.g.,
voice commands, music streaming)

• Utilizing software to improve traffic


management (e.g., vehicle-to-vehicle
communication)
4. How much of a competitive advantage is software providing for
automakers? Explain your answer.

Carmakers are gaining a significant edge by using software.


Imagine remotely checking tire pressure or getting
maintenance alerts on your phone.

This software innovation improves car functionality


and convenience, setting them apart from
competitors.
Jigsaw Method:
Steps:

1. Group Making & Topic Distribution


2. Self Case Study, Understanding, Solution (Sketching the
Solution with Points)
3. Making Cross-Functional Group
4. Sharing the ideas & Sketch updated version of the
solution
5. Get Back to the Home Group
6. Sharing the Summary of the Case with the Group
Members One by One
7. Making the Poster
8. Poster Presentation
Thanks
Does anyone have any questions?

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