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    Mproject 240117100500 70810a58

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    Six Sigma is a set of techniques and tools that businesses can use to eliminate defects and improve processes to boost profits. It aims to reduce costs, improve customer satisfaction, shorten time to market, reduce defects and simplify operations. Six Sigma uses methodologies like DMAIC and DMADV and defines roles like Champions, Master Black Belts, Black Belts and Green Belts in its implementation.

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    Mproject 240117100500 70810a58

    Uploaded by

    ianalleah
    7 views8 pages
    Six Sigma is a set of techniques and tools that businesses can use to eliminate defects and improve processes to boost profits. It aims to reduce costs, improve customer satisfaction, shorten time to market, reduce defects and simplify operations. Six Sigma uses methodologies like DMAIC and DMADV and defines roles like Champions, Master Black Belts, Black Belts and Green Belts in its implementation.

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    Six Sigma is a set of techniques and tools that businesses can use to eliminate defects and improve processes to boost profits. It aims to reduce costs, improve customer satisfaction, shorten time to market, reduce defects and simplify operations. Six Sigma uses methodologies like DMAIC and DMADV and defines roles like Champions, Master Black Belts, Black Belts and Green Belts in its implementation.

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    © All Rights Reserved
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    Download as pptx, pdf, or txt
    7 views8 pages

    Mproject 240117100500 70810a58

    Uploaded by

    ianalleah
    Six Sigma is a set of techniques and tools that businesses can use to eliminate defects and improve processes to boost profits. It aims to reduce costs, improve customer satisfaction, shorten time to market, reduce defects and simplify operations. Six Sigma uses methodologies like DMAIC and DMADV and defines roles like Champions, Master Black Belts, Black Belts and Green Belts in its implementation.

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    of 8

    WHAT IS SIX SIGMA?

    IT IS A SET OF QUALITY-CONTROL TECHNIQUES AND


    TOOLS THAT BUSINESSES CAN USE TO ELIMINATE
    DEFECTS AND IMPROVE PROCESSES TO HELP BOOST
    THEIR PROFITS.
     Sigma Levels

    Sigma Level A value from 1 to 6 that signifies the maximum


    number of defects per million:
    1. 1 Sigma = 690,000 defects/million = 31% accurate
    2. 2 Sigma = 308,537 defects/million = 69.1463% accurate
    3. 3 Sigma = 66,807 defects/million = 93.3193% accurate
    4. 4 Sigma = 6,210 defects/million = 99.3790% accurate
    5. 5 Sigma = 233 defects/million = 99.9767% accurate
    6. 6 Sigma = 3.4 defects/million = 99.999997% accurate
     Goals of 6 Sigma

    1. Dramatically lower costs


    2. Improve customer satisfaction
    3. Shorten time to market -
    4. Reduce defects,scarp and re-work
    5. Simplify operations
    6. Improve competitive position

     The Principles of 6 Sigma


    1. Focus on the customer
    2. Continuous process improvement
    3. Leading by example
    4. Company wide implementation -
    5. Business strategy integration -
    6. Decision making using statistical analysis
     Six Sigma Key Concepts
     At its core, Six Sigma revolves around a few key concepts.

     Critical to Quality: Attributes most important to the customer

     Defect: Failing to deliver what the customer wants

     Process Capability: What your process can deliver

     Variation: What the customer sees and feels

     Stable Operations: Ensuring consistent, predictable processes to


    improve what the customer sees and feels

     Design for Six Sigma (DFSS): Designing to meet customer needs and
    process capability
     Six Sigma Methodology
     Six Sigma has two key methodologies:

     1-DMAIC is used to improve an existing business process in a project.

     1- Define: Define the system, process flow mapping, requirements of the


    customer , flowcharts and the project goals, specifically.

     2-Measure: defect metrics, data collection, sampling

     3-Analyze : Fishbone diagrams, failure analysis, root cause analysis

     4-Improve: modeling, tolerance control, defect control, design changes

     5-Control: SPC control charts, performance management


     2-DMADV : is used to create new product designs or process designs in
    such a way a more predictable, mature and defect free performance.

     1-Define: formally define design activity objectives aligned with


    customer requirements and the organization's strategy.

     2-Measure: Identification of CTQs (critical for quality), product


    capabilities, production process capacity, and risk assessment.

     3-Analyze: Develop design alternatives, create a high-level design and


    assess design capability to select the best design.

     4-Design: Detailed design development, design improvement and


    planning for design verification. This stage may require simulation.

     5-Verify: Verify design and trial run for setup, implementation of


    production process and delivery to process owners.
     Implementation roles

     Six Sigma defines the key roles for its successful implementation
    1- Executive leadership:including the CEO and members of top management. They
    are responsible for setting a vision for the implementation of Six Sigma.

    2- Champions: take responsibility for implementing Six Sigma across the


    organization in an integrated way

    3- Master Black Belts: These are the people who conduct Six Sigma Training and
    have work experience

    4- Black Belts, Black Belts: They are the people who directly participate in the
    implementation of Six sigma projects. they always work on the project

    5- Green Belts: are the employees who take up Six Sigma implementation along
    with their other job responsibilities, operating under the guidance of Black Belts.

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