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    Describe The Concept of Six Sigma

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    Michael Tuazon Labao
    Six Sigma is a set of techniques and tools for process improvement that seeks to identify and remove defects and reduce process variation. It was introduced at Motorola in 1986 and uses statistical methods to improve quality. Each Six Sigma project follows defined steps to achieve targets like reducing costs and increasing customer satisfaction. The DMAIC process model is used to improve existing processes and includes phases to define problems, measure performance, analyze root causes, improve processes, and control future performance. The DMADV model is used for new processes and includes phases to define goals, measure parameters, analyze inputs/outputs, design optimized methods, and verify the design meets plans. Affinity diagrams organize ideas and data by grouping them based on natural relationships

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    Describe The Concept of Six Sigma

    Uploaded by

    Michael Tuazon Labao
    160 views2 pages
    Six Sigma is a set of techniques and tools for process improvement that seeks to identify and remove defects and reduce process variation. It was introduced at Motorola in 1986 and uses statistical methods to improve quality. Each Six Sigma project follows defined steps to achieve targets like reducing costs and increasing customer satisfaction. The DMAIC process model is used to improve existing processes and includes phases to define problems, measure performance, analyze root causes, improve processes, and control future performance. The DMADV model is used for new processes and includes phases to define goals, measure parameters, analyze inputs/outputs, design optimized methods, and verify the design meets plans. Affinity diagrams organize ideas and data by grouping them based on natural relationships

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    Describe the Concept of Six Sigma

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    Six Sigma is a set of techniques and tools for process improvement that seeks to identify and remove defects and reduce process variation. It was introduced at Motorola in 1986 and uses statistical methods to improve quality. Each Six Sigma project follows defined steps to achieve targets like reducing costs and increasing customer satisfaction. The DMAIC process model is used to improve existing processes and includes phases to define problems, measure performance, analyze root causes, improve processes, and control future performance. The DMADV model is used for new processes and includes phases to define goals, measure parameters, analyze inputs/outputs, design optimized methods, and verify the design meets plans. Affinity diagrams organize ideas and data by grouping them based on natural relationships

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    © All Rights Reserved
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    Download as docx, pdf, or txt
    160 views2 pages

    Describe The Concept of Six Sigma

    Uploaded by

    Michael Tuazon Labao
    Six Sigma is a set of techniques and tools for process improvement that seeks to identify and remove defects and reduce process variation. It was introduced at Motorola in 1986 and uses statistical methods to improve quality. Each Six Sigma project follows defined steps to achieve targets like reducing costs and increasing customer satisfaction. The DMAIC process model is used to improve existing processes and includes phases to define problems, measure performance, analyze root causes, improve processes, and control future performance. The DMADV model is used for new processes and includes phases to define goals, measure parameters, analyze inputs/outputs, design optimized methods, and verify the design meets plans. Affinity diagrams organize ideas and data by grouping them based on natural relationships

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    © All Rights Reserved
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    of 2

    1.

    Describe the concept of Six Sigma.

    Six Sigma is a set of techniques and tools for process improvement. It was introduced by engineer
    Bill Smith while working at Motorola in 1986.[1][2] Jack Welch made it central to his business strategy
    at General Electric in 1995.[3] Today, it is used in many industrial sectors.[4]
    Six Sigma seeks to improve the quality of the output of a process by identifying and removing the
    causes of defects and minimizing variability inmanufacturing and business processes. It uses a set
    of quality management methods, mainly empirical, statistical methods, and creates a special
    infrastructure of people within the organization, who are experts in these methods. Each Six Sigma
    project carried out within an organization follows a defined sequence of steps and has specific value
    targets, for example: reduce process cycle time, reduce pollution, reduce costs, increase customer
    satisfaction, and increase profits.
    2. Explain the following six sigma process models:
    DMAIC
    DMAIC is a data-driven quality strategy used to improve processes. It is an
    integral part of a Six Sigma initiative, but in general can be implemented as a
    standalone quality improvement procedure or as part of other process
    improvement initiatives such as lean.
    DMAIC is an acronym for the five phases that make up the process:

    Define the problem, improvement activity, opportunity for


    improvement, the project goals, and customer (internal and external)
    requirements.

    Measure process performance.

    Analyze the process to determine root causes of variation, poor


    performance (defects).

    Improve process performance by addressing and eliminating the root


    causes.

    Control the improved process and future process performance.

    DMADV
    DMADV is a part of their Six Sigma management philosophy. DMADV is
    applied to new processes to make sure that they achieve Six Sigma quality.
    Six Sigma sets extremely ambitious goals to minimize the occurrence of
    flaws in products and services.
    The letters in the abbreviation DMADV stand for "define, measure, analyze,
    design, verify," the steps in the ordered process. Those steps can be
    summarized as follows.

    Define: State the problem, specify the customer set, identify the goals,

    and outline the target process.


    Measure: Decide what parameters need to be quantified, work out the

    best way to measure them, collect the necessary data, and carry out the
    measurements by experiment.
    Analyze: Identify performance goals and determine how process inputs

    are likely to affect process outputs.


    Design: Work out details, optimize the methods, run simulations if

    necessary, and plan for design verification.


    Verify: Check the design to be sure it was set up according to plan,
    conduct trials of the processes to make sure that they work, and begin
    production or sales.
    3.

    Describe the new management tools:

    Affinity diagram- The affinity diagram is a business tool used to organize ideas and data. It is

    one of the Seven Management and Planning Tools. People have been grouping data into
    groups based on natural relationships for thousands of years; however, the term affinity
    diagram was devised by Jiro Kawakita in the 1960s[1] and is sometimes referred to as the KJ
    Method.

    relationship diagrams-

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