IE 2016 CEU Session3
IE 2016 CEU Session3
IE 2016 CEU Session3
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Plan for today
• Review
• Self-awareness
• Assessment and feedback practice
• Emotions – definition and glossary
• Managing self
• Embodiment
• Other techniques
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Activity in 4 groups (15 min)
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The EI Model
Me Others
Awareness Social
Self
awareness
Awareness
Behavior
Self Relationship
Management Management
Positive Influence
Self - awareness
• You know what you feel
• You notice how your emotions and
your actions can affect the people
around you
• You have a clear picture of your
strengths and weaknesses
• You able to differentiate
between facts, thoughts and
feelings
Johari window - background
• The Johari Window is a disclosure/feedback
model of awareness.
• Named after Joseph Luft and Harry Ingham.
• It was first used in an information session at
the Western Training Laboratory in Group
Development in 1955.
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Johari window
1 Public-area 2
Blind Area
Feedback
Known to all
Self-disclosure
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3
Hidden area Unkown to all
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OPEN
• The open area is that part of our conscious self -
our attitudes, behavior, motivation, values, way
of life - of which we are aware and which is
known to others. We move within this area with
freedom. We are "open books".
• It is through disclosure and feedback that our
open pane is expanded and that we gain access
to the potential within us represented by the
unknown pane.
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HIDDEN
• Our hidden area cannot be known to others
unless we disclose it.
• Possibly we freely keep within ourselves, or we
retain out of fear.
• The degree to which we share ourselves with
others (disclosure) is the degree to which we
can be known.
• Normally our intentions and values are hidden
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BLIND
• There are things about ourselves which we do
not know, but that others can see more clearly;
or things we imagine to be true of ourselves for
a variety of reasons but that others do not see
at all.
• When others say what they see (feedback), in a
supportive, responsible way, and we are able to
hear it; in that way we are able to test the
reality of who we are and are able to grow.
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UNKNOWN
• We are more rich and complex than that
which we and others know, but from time to
time something happens - is felt, read, heard,
dreamed - something from our unconscious
is revealed. Then we "know" what we have
never "known" before.
• An opportunity for grow
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Feedback process
• We always give feedback to each other.
• It can be just a look, one word or reaction to
what was done or said by another person.
• In other words, feedback is a reaction of the
external environment to what we are doing.
• This should be a motivation to develop!
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Feedback guidelines
• Start with some encouragement
• Be CONSTRUCTIVE rather than NEGATIVE
• Focus on FACTS not JUDGEMENTS
• Be SPECIFIC and use EXAMPLES
• Focus on VALUE TO RECEIVER not giver
• Share IDEAS, INFO and ALTERNATIVES not
solutions for the future
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Express feedback exercise
1. Person 1: I would like to
receive feedback on…
2. Person 2: Give feedback
using guidelines
3. Change roles when the
bell rings
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What are emotions?
1. What we feel (a label that we use to
describe a particular state)
2. How our bodies react (eg: racing heartbeat,
feeling tense)
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Do not mix with
• What we think (our interpretation of events
that produces a particular emotional
response or thought)
• How we behave ( eg: running away, hitting
out or hugging someone)
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4 categories of emotions
• Fear
• Anger
• Sadness
• Joy
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Self-management
•Physical
• Centering,
• Breathing,
• Voice
•Mental
• Naming the emotion
• Reconnecting with own goals
• Reflecting on a sequence feeling-thoughts-actions
• Reframing
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"There is nothing either
good or bad, but
thinking makes it so". –
\
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5-step approach of managing an emotion
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Embodiment exercise – let’s practice
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Re-framing
• changing the conceptual
and/or emotional viewpoint
• a situation is experienced in
a different frame that fits
the "facts” but the meaning
is different
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What can you see?
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And now?
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Thank you!
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Next session
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Homework
1. Read the article on Authentic Leadership
2. Submit self-assessment if you have not done
so.
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