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    Unit 2 - Oral Communciation

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    Rayan Ahmed
    This document discusses oral communication skills. It covers key topics such as the meaning and principles of successful oral communication, barriers to communication, and modes of oral communication. It emphasizes that possessing good oral communication skills is beneficial both personally and professionally, as it allows one to effectively influence others. Barriers to communication discussed include semantic, organizational, interpersonal, individual, cross-cultural, physical, and technological barriers. The document also outlines merits and limitations of oral communication.

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    Unit 2 - Oral Communciation

    Uploaded by

    Rayan Ahmed
    23 views14 pages
    This document discusses oral communication skills. It covers key topics such as the meaning and principles of successful oral communication, barriers to communication, and modes of oral communication. It emphasizes that possessing good oral communication skills is beneficial both personally and professionally, as it allows one to effectively influence others. Barriers to communication discussed include semantic, organizational, interpersonal, individual, cross-cultural, physical, and technological barriers. The document also outlines merits and limitations of oral communication.

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    Unit 2- oral communciation

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    This document discusses oral communication skills. It covers key topics such as the meaning and principles of successful oral communication, barriers to communication, and modes of oral communication. It emphasizes that possessing good oral communication skills is beneficial both personally and professionally, as it allows one to effectively influence others. Barriers to communication discussed include semantic, organizational, interpersonal, individual, cross-cultural, physical, and technological barriers. The document also outlines merits and limitations of oral communication.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    23 views14 pages

    Unit 2 - Oral Communciation

    Uploaded by

    Rayan Ahmed
    This document discusses oral communication skills. It covers key topics such as the meaning and principles of successful oral communication, barriers to communication, and modes of oral communication. It emphasizes that possessing good oral communication skills is beneficial both personally and professionally, as it allows one to effectively influence others. Barriers to communication discussed include semantic, organizational, interpersonal, individual, cross-cultural, physical, and technological barriers. The document also outlines merits and limitations of oral communication.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 14

    Unit 2: Oral Communication

    • Meaning
    • Principles of successful oral communication
    • Barriers to communication
    • Conversation control
    • Reflection and Empathy: two sides of effective
    • oral communication
    • Modes of Oral Communication
    • Listening as a Communication Skill
    • Non-verbal communication
    WHY WE NEED GOOD ORAL
    COMMUNICATION SKILLS?
    • Possessing good oral speaking skills will make you a
    more effective communicator as you will be able to
    influence people.

    • This is beneficial for you at a personal level as well as


    socially and professionally. i.e.
    • Building Friendships
    • Knowledge Acquisition
    • Developing Workplace Competencies
    When Oral Communication is Preferred?
    • Following are the circumstances where oral communication is more
    effective-
    • Immediate Communication
    • Immediate Response
    • Oral Explanation
    • Maintaining Secrecy
    • Develops Direct Relation between sender and receiver
    • Illiterate Communicators
    • Face-to-Face Communication
    • Time Saving
    • Reaching to Large Audience
    Meaning
    • Oral communication describes any type of interaction that
    makes use of spoken words.

    • It implies communication through mouth

    • It includes individuals conversing with each other, be it


    direct conversation or telephonic conversation.

    • Speeches, presentations, discussions are all forms of oral


    communication.

    • Face to face communication (meetings, lectures,


    conferences, interviews, etc.) is significant so as to build a
    rapport and trust.
    Definition
    • According to Griffin, “oral communication takes place
    in face-to-face conversation. Group discussion,
    telephone calls and other circumstances in which
    spoken world is used to express meaning.”

    • According to Bovee and Others, “Oral communication


    is the expression of ideas through spoken words.”

    • S. K. Kapur says, “Oral Communication takes place


    when spoken words are used to transfer information
    and understanding from one person to another.”
    Principles of successful oral communication
    • Well-Planned
    proper planning regarding the audience, topics to be delivered, timing and other
    factors
    • Clear pronunciation
    To make oral messages meaningful to receivers, words should be clearly and
    correctly pronounced.
    • briefness
    Effective oral communication desires that a message should be brief. If the sender
    take a long time for talking, his message may not get the attention of the receiver.
    • Precision (accuracy)
    Message to be delivered should be specific so that there is no misunderstanding.
    • Natural voice
    Any sort of unnatural voice may distort the message. Natural voice can do a lot to
    make oral communication effective.
    • Logical sequence
    Ideas should be organized in a sequential way to make the message
    communicative and attractive.
    • Suitable words
    Words have different meanings to different people in different situations in oral communication, a
    speaker should use the common, simple and familiar words so that receiver can react to the
    message without any problem.

    • Courteous
    A speaker should be courteous while addressing listeners. It helps create a good impression in the
    mind of listeners regarding the speaker.

    • Attractive presentation
    A speaker should deliver his speech in a very nice and sweet language so that receiver is attracted to
    take part in the communication.

    • Avoiding Emotions
    Speaker must control his emotions to make oral communication effective. Too much emotion will
    take the speaker away from the main subject.

    • Emphasis (weightage)
    The speaker must be knowledgeable regarding the portion of the speech where he should give
    emphasis. Giving emphasis on respective points will help draw the attention of the audience.

    • Controlling Gesticulation (sign)


    Speaker at many occasions, consciously or unconsciously, gesticulates for expressing his ideas or
    thoughts.
    • Eye contact
    Barriers to communication
    • It is an obstacle in a place that prevents us
    from completing certain tasks.

    • Communication barriers can be defined as the


    aspects or conditions that interfere with
    effective exchange of ideas or thoughts.
    Barriers to communication
    • Semantic Barriers
    • Organizational Barriers
    • Interpersonal Barriers
    • Individual Barriers
    • Cross-cultural Barriers
    • Physical Barriers
    • Technological Barriers
    Semantic barriers Organizational Barriers
    •Orgn. Culture and climate Technological Barriers
    •Words •Filtering
    •Rules and regulations
    •Badly expressed message •Meta communication
    •Status relationship
    •Wrong interpretation •Complexity in organizational •Noise
    •Technical language structure
    •Picture/symbols •Inadequate facilities
    •Lack of cooperation
    Inter-personal Barriers
    Barriers from Superiors
    •Little time for employees
    Physical Barriers Individual Barriers •Lack of trust
    •Noise •Style •Wish to capture authority
    •Environment •Perception •Fear of losing power of
    •Defects in medium •Halo effect control
    •Status relationship •Bypassing
    •Poor attention & •Information overload
    Retention
    Barriers from subordinates
    Cross- cultural /Geographic •Inattention
    Lack of proper channel
    Barriers •Defensiveness
    •Personality No interest to communicate
    •closed mind Lack of co-operation
    •Language •State of health
    •Values and norms Lack of trust
    •Social relationship
    •Filtering Poor relationship
    •Non verbal communication Fear of penalty
    MERITS OF ORAL COMMUNICATION
    • Saves time
    • More forceful
    • Shades of meaning are conveyed
    • Immediate feedback
    • Immediate clarification
    • Promotes informal communication
    • More effective with groups
    • Better for conveying feelings & emotions
    LIMITATIONS OF ORAL COMMUNICATION

    • Distance is a hurdle
    • Unsuitable for lengthy messages
    • Message cannot be retained for long
    • Word once uttered cannot be taken back
    • Hard to control voice pitch & tone
    • Demands thinking coherently as one speaks
    • May lead to misunderstandings
    Types/ Modes of Oral Communication

    • Face To Face
    • Video Conferencing
    • Telephone
    • Active-Passive Communication
    • Interviews
    • Group Discussion
    • Presentations
    • Grapevine

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