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    2 Decades of ERP in Vietnam

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    Yen H.Y
    The document summarizes Vietnam's experience with ERP implementations over two decades. It begins with a brief history starting from Vietnam Airlines' 1995 project through a stagnant period and revitalization in the 2000s. It then highlights several successful large ERP projects implemented by FPT and discusses common challenges such as high costs, resistance to change, and ensuring continuation of support. Finally, it identifies key success factors as selecting the right solution, partner, and focusing on training and change management.

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    2 Decades of ERP in Vietnam

    Uploaded by

    Yen H.Y
    59 views17 pages
    The document summarizes Vietnam's experience with ERP implementations over two decades. It begins with a brief history starting from Vietnam Airlines' 1995 project through a stagnant period and revitalization in the 2000s. It then highlights several successful large ERP projects implemented by FPT and discusses common challenges such as high costs, resistance to change, and ensuring continuation of support. Finally, it identifies key success factors as selecting the right solution, partner, and focusing on training and change management.

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    The document summarizes Vietnam's experience with ERP implementations over two decades. It begins with a brief history starting from Vietnam Airlines' 1995 project through a stagnant period and revitalization in the 2000s. It then highlights several successful large ERP projects implemented by FPT and discusses common challenges such as high costs, resistance to change, and ensuring continuation of support. Finally, it identifies key success factors as selecting the right solution, partner, and focusing on training and change management.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    59 views17 pages

    2 Decades of ERP in Vietnam

    Uploaded by

    Yen H.Y
    The document summarizes Vietnam's experience with ERP implementations over two decades. It begins with a brief history starting from Vietnam Airlines' 1995 project through a stagnant period and revitalization in the 2000s. It then highlights several successful large ERP projects implemented by FPT and discusses common challenges such as high costs, resistance to change, and ensuring continuation of support. Finally, it identifies key success factors as selecting the right solution, partner, and focusing on training and change management.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 17

    ERP in Vietnam

    Experiences from two decades of implementation

    Yangon, September 2013


    Vu Minh Quang – Solution Manager – FPT IS
    Two decades of ERP in Vietnam

    Booming
    (2010)
    Pathfinding Petrolimex
    (2003 – 2007)
    Sơn Hà, Cavico,
    Lâm Thao …
    Beginning
    (1995)
    Vietnam Airlines
    Two decades of ERP in Vietnam

    Booming
    (2010)
    Pathfinding Petrolimex
    (2003•– 2007)
    Very first project with an all
    Sơn Hà, Cavico,
    Lâm Thaoforeigner
    … consultant team
    Beginning • System still live until 2013
    (1995) with many upgrade
    Vietnam Airlines • A long stagnant period with
    very few projects
    Two decades of ERP in Vietnam

    Booming
    (2010)
    Pathfinding Petrolimex
    • Market revived with Oracle
    (2003 – 2007)
    SE package
    Sơn Hà, Cavico,
    • Many
    Lâm Thao … “tiny” ERP projects with
    Beginning
    limited success
    (1995)
    Vietnam Airlines
    • Participation of oversea “big
    name” in ERP
    implementation
    Two decades of ERP in Vietnam

    Booming
    (2010)
    Pathfinding Petrolimex
    (2003•– 2007)
    Several big ERP projects with
    Sơn Hà, Cavico,
    Lâm Thaopositive
    … results
    Beginning • SAP domination in higher-
    (1995) end market
    Vietnam Airlines • CRM, SCM, cloud-based
    management software
    ERP in Vietnam
    Facts & experiences
    Big challenges for implementers from western
    culture
    Much lower TCO than ERP projects in developed
    country

    Rising & falling of “local ERP”

    Language is not a real barrier for ERP


    implementation

    Bigger is better
    ERP in Vietnam
    Challenges

    High budget with many hidden cost


    Resistance from within
    organization
    Change management

    Continuation of service after golive


    ERP in Vietnam
    Key factors of success

    Right solution + Right partner + Right customer

    Commitment from highest level of management

    Dedicated project team from customer side

    Focus on training, communication & change


    management

    Limit customization
    The biggest ERP project in Vietnam.
    With 1500 users for 111 sites around Vietnam

    Project Scope: FPT responsibility:

    • EC: Consolidation  Mainly responsible for EC, FI, CO, MM (non-

    • FICO: Financial and Controlling hydro) modules

     Cooperate with SAP Consulting to


    • MM: Material Management
    implement IS-Oil MM, SD, TR modules
    • SD: Sales and Distribution
     ABAP & Basis admin
    • TR –transportation  Post go-live support

     Training key users and end users.

    Implementation time: 3 years Implementation partner: SAP Consulting


    Go-live: 5/1/2012
    Viet Steel - leading company in manufacturing and distribution steel

    Project Scope:

    SAP FI, CO, MM, SD, PP, HR, FPT’s Responsibilities:


    PM, BI
     Main responsible for FICO, BI
    Project Highlight:
     Assist for MM, SD, PP, HR, PM
     Phase 1: FI, CO, MM, SD, PP  ABAP & Basis admin
     Duration: 8 months  Post go-live support
     Go-live: 12/2008
     Phase 2: HR, PM, BI
     Duration: 4 months Implementation Partner:

    HAND, China & FPT


    Project Scope: FPT’s responsibility:

     Mainly responsible for all modules except


    • FICO: Financial and Controlling Project System.
    • MM: Material Management  Assist Aagam with Project System module
    • SD: Sales and Distribution  ABAP & Basis admin
    • CRM: Customer Relationship Management  Post go-live support
    • DMS: Data Management Systems
     Training key users and end users.
    • Project System and Investment
    Management
    • Real Estate Management
    • BO: Business Object
    Implementation partner: Aagam

    Implementation time: 8 months


    Vinamilk is the leading company of the milk processing industry, now occupied
    75% milk market share in Vietnam

    Project Scope: FPT’s Responsibilities:

    SAP CRM, XI, BI


     Provide Assistants for SAP CRM, BI
    Project Highlight:
     ABAP: developing interface between CRM
     Implement CRM to manage xx system, Oracle EBS & Solomon system
    distributors of Vinamilk on over via XI
    Vietnam
     Basis admin
     Connect 3 systems: SAP, Oracle,
    Implementation Partner:
    Solomon
    Bristlecone International, India & FPT
     Implement Business Intelligent to do
    Sales analyses

     Go-live: 07/2007
    No.1 Services Group in Asia, focus on Sourcing, Marketing, Logistics &
    Distribution Consumer & Healthcare product

    Implementation Highlights FPT’s Responsibilities

     Functional scope: FICO/ MM/ SD/ WM/ PP  Responsible for MM/ SD/ WM

     DKSH VN is the 2nd company of DKSH which  FI: VAS requirements consulting
    implement SAP following Global template
     Training key-users
     Implementation duration: 10 months
     Analyzing GAPs b/w DKSH VN processes
     Go-live: 08/2006 & Global template processes

     Conduct system configuration


    Implementation Partner
     ABAP Development
    SDI Indonesia, FPT
     Support after go-live at HCMC & HN
    Project Scope:
    FPT’s Responsibilities:
    SAP FI, CO, SD, PP

     FICO training for end-users


    Implementation Partner:  FICO Configuration knowledge transfer for
    SAP consultants of Panasonic Vietnam
    Panasonic Japan & FPT
    Panasonic Vietnam  Post go-live support
    Modules Implemented: FPT’s responsibility:

    • FICO: Financial and Controlling  Responsible for implementing all modules

    • MM: Material Management  ABAP & Basis admin


     Post go-live support
    • SD: Sales and Distribution
     Training key users and end users
    • PP: Product Planning

    • BI: Bussiness Intelligence

    Scope: head office and 4 factories

    Anticipated implementation time: 2 years


    Project Scope:
    FPT Responsibility:
    • Stage 1:
    • FICO: Financial and Controlling  Mainly responsible for all modules
    • MM: Material Management except Project System.
    • SD: Sales and Distribution  Assist Aagam with Project System
    • PS: Project system module
    • Stage 2:  ABAP & Basis admin
    • Human Resource - Payroll  Post go-live support
    • BO: BusinessObjects  Training key users and end users.
    • PP : Production planning

    Implementation partner: Aagam


    Anticipated implementation time: 8 months
    Thank for your attention
    Vũ Minh Quang
    Solution Manager – FPT IS, FPT Corp.
    [email protected] – 04.983 300 138

    www.fis.com.vn

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