Role and Functions of Manager
Role and Functions of Manager
Role and Functions of Manager
Henry mintzberg has identified ten rules common to the work of all manager
The ten roles are divided into three groups
The performance of managerial roles and the requirements of these roles can be played at
different times by the Same manager. and to different degrees depending on the level and
functions of management. The ten roles are described individually, but they form integrated
as whole
Inter-personal Role
Figurehead:
Performance certain ceremonial duties
Leader:
Works to improve employees' performances and
reduce conflict
Provides feedback Encourages individual growth
Liaison:
Interacts with others
Builds contacts
INFORMATIONAL ROLES
INFORMATIONAL MONITOR:
ROLES
The manager receives and collects
information about the operation of an
enterprise
Disseminator
Disseminator:
The manager passes some of his privileged information's
Monitor
Spokesperson directly to his subordinates who Would otherwise have
no access to it
Spokesperson :
A manager is a spokesman for his unit. He represents his department and
provides information to other departments and outsiders This may be in the form
of making speeches, conducting discussions giving opinions and suggestions.
DECISIONAL ROLE
The role makes significant use of the information in decision
making aspect.
Managers have to take decisions considering the
changes in the environment and business requirements. These
decisions should help to solve the problems of the organisation.
In this respect. managers play four important roles.
*DISTURBANCE HANDLER
*ENTREPRENEUR
*RESOURCES ALLOCATOR
*NEGOTIATOR
DISTURBANCE HANDLER:
The manager responsible for corrective action when organizations face Sudden and
significant disturbance
ENTREPRENEUR:
The manager initiates change, new product identify new ideas, etc…
As entrepreneurs, managers focus on satisfying existing and emerging
needs of customers. They continuously think of new product ideas and improving their
existing products. They encourage research and development and arrange resources for
introduction of new products
RESOURCES ALLOCATOR:
The manager decides who gets resources: schedule, budget
set priorities and choose where the organization will apply its efforts.
NEGOTIATOR:
Managers negotiate deals and agreements on behalf of their department
or their organisation. They negotiate costs with suppliers, prices with customers and
wage agreements with trade unions.
All the above roles are important in a manager's job. These roles are interrelated and the level of importance
of each role depends on the manager's position.
For example, HR managers may give more importance to the negotiator role while the production manager
may give more importance to decisional role.
CONTROL PLANNING ORGANIZING
MOTIVATION STAFFING
FUNCTIONS OF
MANAGER
COMMUNICATING
COORDINATING
DECISION DIRECTING
MAKING
PLANNING ORGANIZING