Role and Functions of Manager

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ROLE AND FUNCTIONS OF MANAGER:

Management performs the Functions of WHO IS


planning, organizing, staffing, directing and controlling for
the accomplishment Of organizational goals.
MANAGER?
Any persons who performs these functions
is a manager
A manager is a professional who takes a leadership role in an
organisation and manages a team of employees
Every manager is concerned with ideas, things and people
To meet the many demands of performing their functions manager assume multiple roles
A role is an organized set of behavior's

Henry mintzberg has identified ten rules common to the work of all manager
The ten roles are divided into three groups

The performance of managerial roles and the requirements of these roles can be played at
different times by the Same manager. and to different degrees depending on the level and
functions of management. The ten roles are described individually, but they form integrated
as whole
Inter-personal Role
Figurehead:
Performance certain ceremonial duties

Leader:
Works to improve employees' performances and
reduce conflict
Provides feedback Encourages individual growth

Liaison:
Interacts with others
Builds contacts
INFORMATIONAL ROLES

INFORMATIONAL MONITOR:
ROLES
The manager receives and collects
information about the operation of an
enterprise
Disseminator
Disseminator:
The manager passes some of his privileged information's
Monitor
Spokesperson directly to his subordinates who Would otherwise have
no access to it
Spokesperson :
A manager is a spokesman for his unit. He represents his department and
provides information to other departments and outsiders This may be in the form
of making speeches, conducting discussions giving opinions and suggestions.
DECISIONAL ROLE
The role makes significant use of the information in decision
making aspect.
Managers have to take decisions considering the
changes in the environment and business requirements. These
decisions should help to solve the problems of the organisation.
In this respect. managers play four important roles.
*DISTURBANCE HANDLER

*ENTREPRENEUR

*RESOURCES ALLOCATOR

*NEGOTIATOR

DISTURBANCE HANDLER:
The manager responsible for corrective action when organizations face Sudden and
significant disturbance
ENTREPRENEUR:
The manager initiates change, new product identify new ideas, etc…
As entrepreneurs, managers focus on satisfying existing and emerging
needs of customers. They continuously think of new product ideas and improving their
existing products. They encourage research and development and arrange resources for
introduction of new products

RESOURCES ALLOCATOR:
The manager decides who gets resources: schedule, budget
set priorities and choose where the organization will apply its efforts.

NEGOTIATOR:
Managers negotiate deals and agreements on behalf of their department
or their organisation. They negotiate costs with suppliers, prices with customers and
wage agreements with trade unions.

All the above roles are important in a manager's job. These roles are interrelated and the level of importance
of each role depends on the manager's position.
For example, HR managers may give more importance to the negotiator role while the production manager
may give more importance to decisional role.
CONTROL PLANNING ORGANIZING

MOTIVATION STAFFING
FUNCTIONS OF
MANAGER

COMMUNICATING
COORDINATING

DECISION DIRECTING
MAKING
PLANNING ORGANIZING

*After planning, the next function of


“Think before you Act“ or "Look the manager is organizing. It involves
before you leap” determining activities to be done in
order to achieve the goals of the
* Thinking & deciding in advance company.
*planning is a primary function * Assigning work to employees
*Inclusive of all W. H? (when,
who, how etc…)
STAFFING:
Ex: Preparing for exam * Selecting the right person at the right job. at
Arrangement for Programme. the right time.
* Recruitment & Selection.
DIRECTING:
CO-ORDINATION:
Denote motivating, leading guiding
and.Communicating with subordinates to It involves proper integration of
achieve goal. the efforts of individuals and
departments. Due to its
DECISION MAKING: importance, co-ordination is
Decision making is the process of making considered to be the essence of
choices by recognizing the problem, management. Proper co-
gathering information about feasible
solutions, and finalizing the best ordination promote co-operation
alternative. and avoids wastage of efforts and
Managers are basically decision makers as resources. It helps to avoid
most of their time is spent on decision making. conflicts and develops better
The success of organizations depend on the team spirit.
quality and timeliness of decisions.
MOTIVATION: CONTROL:

It involves encouraging The controlling function consists of


employees to improve their activities that are undertaken to
performance and attain desired ensure that performance is
goals.Each employee has different according to plans. It is the process
needs. Therefore the motivation of assuring that planned
tools and techniques adopted performance is actually achieved. It
should be based on individual involves setting standards,
needs. It is through motivation, measuring actual performance,
ordinary employees are comparison of performance with
encouraged to become extra- standards, identifying deviations
ordinary performers. and taking corrective action.
LEVELS OF MANAGEMENT

Levels of management refer to the hierarchy of job positions of organizations representing


authority,  responsibility and for maintaining relationships.
Generally, there are three levels of management which are:
TOP LEVEL MANAGEMENT

This level of management consists of the senior most


executive level of an organisation.
Their chief task is to lay down overall goals, policies,
and strategies for the organisation and to communicate with the middle level of
management.
Following are the main designations assigned to
individuals working at this level:
•Managing Director
•Board of Directors
•Chairperson
•Chief executive Officers
•Chief product Officers
•Chief technology Officers
Functions performed at top level of management are :
•Making strategies and goals for the organisation.
•Taking decisions regarding activities to be performed.
•Framing policies for the organisation.
•Responsible for welfare and survival of the organisation.

MIDDLE LEVEL MANAGEMENT


  This level of management consists of executives working
between top-level and supervisory level.
They interpret and implement the policies, coordinate all activities, ensure availability
of resources and execute the policies framed by top-level management.

They consist of:


•Divisional heads and sub-divisional heads.
•Departmental heads like purchase manager, sales manager, finance manager,
personnel manager etc.
•Plant superintendent.
Functions performed at the middle level of management are :
1.To explain the policies framed by the top level management to the lower
level management
2.Implementing policies framed by the top management.
3. Giving instructions to subordinates and controlling their performance.
4. Organising and coordinating the activities of the department.
5. Arranging and allocating resources.
6. Recruiting suitable employees to fill up various positions in
the department.
7. To motivate subordinates to work towards the organizational
goal
8. To convert policies set by the top management into specific
plans of action
9. To issue detailed guidelines of work activities.
LOWER LEVEL MANAGEMENT

This level of management operates between middle-


level management and operative workforce

This level consists of:


Supervisors
Foremen
Inspectors

Functions performed at the lower level of management are:


Providing on the job training to the workers
Ensuring the good performance of the workers
Planning day-to-day production.
Guiding and monitoring the performance of workers.
Helping the middle management in recruitment of employees.
Ensuring product and service quality.
.

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