502 AAssessment Task 1

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SMMMSM502A

Plan, Implement and Manage CONTENTS:


Mainstream Social Media STAGE 1. Research & Social Media Network
Marketing Strategies Selection
1.1 Business Overview
1.2 Marketing Opportunities
Assessment Task 1 1.3 Social Media Networks
SOCIAL MEDIA MARKETING 1.4 Social Media Marketing Audit
1.5 Market Trends
STRATEGY & IMPLEMENTATION 16. Case Studies

STAGE 2. Strategy Definition


2.1 Social Media Marketing Strategy

MEGA
Overall satisfactory with discussion the
assessment tasks. Could give more good, more
ANDREIA BRITO detailed and more relevant matter for quality
27/01/2020 work.

© 2018 Social Media College


1.1 BUSINESS OVERVIEW
Provide an overview of your chosen organisation by answering the questions below:

1. What is the name of your organisation?

O batom viajante ( The traveling lipstick) : https://obatomviajante.com.br/

2. What products and/or services does the organisation offer?

O batom viajante is a online travel agency created by a woman to womens. It offer travel
packages, flight, accomodation, activities and more.

3. Who are your organisation’s target customers?

Woman in all ages that want to do solo trips

4. What are the main sales channels? Online, wholesale, retail, telesales, etc.

O Batom viajante utilises online sell as main sales channel

5. Where is your organisation located? What geographies does your organisation operate in?

The head office is in Sao Paulo city, Brazil. Although the agency's ambitions is operate for all
Portugueses speakers in the world.

© SOCIAL MEDIA COLLEGE


1.2 MARKETING OPPORTUNITIES
Suitable
Marketing mainstream Key considerations Mainstream Opportunities
objectives network selected
networks

Sponsored post
and a Owned: Facebook
opportunity to group
Facebook Messenger for
use influencers
Improve brand Youtube customer service
is the key Instagram
awareness Instagram
consideration
Twitter Paid: Boosted post
to use
Sponsored post
Instagram in
this case.

Messenger for Owned:


CTA and Messenger for
Increase sales Facebook finalize sales customer
conversions. Instagram conversion is Facebook service
Whatsapp the key
consideration Paid: Sponsored post
in this case

© SOCIAL MEDIA COLLEGE


1.3 MAINSTREAM SOCIAL MEDIA NETWORKS

Network Website URL Help Centre

Facebook https://www.facebook.com https://www.facebook.com/help/

Instagram https://www.instagram.com https://help.instagram.com

Mainstream Twitter https://twitter.com https://help.twitter.com


networks

Linkedin https://www.linkedin.com https://www.linkedin.com › help › lin


kedin

YouTube Help - Google Support


Youtube https://www.youtube.com

© SOCIAL MEDIA COLLEGE


1.4 SOCIAL MEDIA MARKETING AUDIT

Audience
Mainstream Active? No of Content Content
Profile name engagement
network (Yes/No) followers topics formats 1=low; 5=high

O batom blog article


Facebook Yes 2266 travel tips 2
viajante link

O batom Industry photo


Instagram Yes 602 2
viajante Updates collage

Youtube No

© SOCIAL MEDIA COLLEGE


1.5 MARKET TRENDS

Social media Impact on


network Emerging trend 3rd party resource URL organisation Actions required

The Organization need


The growth of
a facebook group to
private
complementing it’s
communities https://sproutsocial.com/
Facebook Mild page. Not only that,
and tight-knit insights/social-media-trends/
but also work on
tribes.
building a strong
community

https://
The organization can
influencermarketinghub.com
Influencer have a strong positive
Instagram /5-of-the-biggest-instagram- Strong
Marketing. impact if uses this
marketing-trends-that-will-
trend in it favor.
shape-2019/

© SOCIAL MEDIA COLLEGE


1.6 CASE STUDIES
Mainstream Network Case Study 1 Mainstream Network Case Study 2

Social media network Facebook Instagram

Research URL https://www.facebook.com/business/ https://business.instagram.com/success/


success/vinci-shoes milton-and-goose/

Organisation Name Vinci Shoes MILTON & GOOSE

2X 50% of clients got to know Milton & Goose on


higher return on investment on platforms Instagram1
* 2.8x increase in sales in the last quarter compared
to the previous year
Benchmarks 2X
more sales * 4.6x increase in Black Friday sales in 2018
compared to the previous year

40% 38% of unique website visitors referred by Instagram


lowest cost per action (sales) * or Facebook (fourth quarter 2018)

The simplification of Vinci Shoes' ad


Influencer shared on Instagram an image
accounts has yielded great results for the
Evaluate campaign of her daughter playing with M & G's toy
effectiveness brand, strengthened its partnership with
kitchen and it sparking traffic to the
Facebook and even made it hire an
company's website for three days.
agency to take care of©future campaigns.
SOCIAL MEDIA COLLEGE
2.1 SOCIAL MEDIA MARKETING STRATEGY

Social media Buyer stage Content Content


Topic Content title Primary KPI
network campaign format category

All about my
experience
Created and
Facebook Consideratio Product with 10 link clicks
Blog article curated
n reviews Capitolio per week
Travel
agency.

10 sales
Summer
Promotions leads per
Instagram Decision Images Created travels with
month
50% off

© SOCIAL MEDIA COLLEGE

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