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Presentation

on
eOffice
I n t ro d u c t i o n t o e O f f i c e

offices Establish a Single


Solution in Government Product for reuse in the
A Digital Workplace Government

eOffic
e (CSMeOP)
Initiated in 2009. Office Procedure
Developed and Secretariat Manual of e-
Implemented by National Based on Central
Informatics Centre (NIC)
Why eOffice?
• An average document is photocopied 19 times
• Paper files get doubled every 3.5 years
• Paper usage in an average office grows 22 percent a year and doubles every 3.3 years
• Every 12 filing cabinets require an additional employee to maintain them
• The average search time for any document is 18 minutes and some are never found
• At any given time, 3-5 percent of an organization's files are lost or misplaced
• Large organizations lose/misplace a document every 12 seconds
• 92 percent of information is in manila folders
• Almost half of an office’s time is spent handling paper/data entry
• 80 percent of today’s information is paper based
• The average time to retrieve and file a paper document is 10 minutes
• E-mail causes an average 40 percent increase in paper consumption
• 12,500 sheets of paper can be made from one tree
• A letter has to pass through 41 steps and entered in dozens of the registers before it is answered
Source: Green IT Initiative, A paper by Shri. Virendra Singh (IAS – Maharashtra) on eOffice
Implementation in Sindhudurg District of Maharashtra.
eOffice – Benefits

Enhance transparency

Increase accountability

Assure data security and data integrity

Transform the government work culture and ethics

Promote innovation by releasing staff energy and


time from unproductive procedures
e O f f i c e P ro d u c t S u i t e
File Management System (eFile)
eFile is a workflow based system that replaces the existing manual handling of files with a more efficient
electronic system.
This system involves all stages, including the electronic diarization of inward correspondence, creation of
files, movement of correspondences and files, electronic signing of noting & drafts using Digital Signature
Certificates (DSC), eSign, and finally, the archival of records.
Receipts Files

• Diarization – Electronic / Email / Physical • File Creation – Electronic and Physical


• Acknowledgement Generation • Notings (Green and Yellow Note)
• Receipt to Receipt and File Attachment • Correspondence
• VIP Letter Tracking • Draft for Approval (DFA)
• Address Book • Referencing
• Signing on remarks • Digital Signatures on Noting and DFA
• Legends on priority • File to File and Receipt Attachment
• Advanced Search on metadata • Linking of File
• Receipt Status Monitoring System • Closing of File
• Closing of Receipts • Advanced Search on metadata

Dispatch Reports
• Templates Selection • MIS Reports
• Digital Signatures  File/Diary Register Report
• Advanced Search on metadata  File/Diary Movement Report
• Reminders and Follow-ups  File/Diary Pendency Reports
• Dispatch sent through email and post ….. many more
e F i l e P ro c e s s
eFile – File Inbox
e F i l e – E l e c t ro n i c F i l e C o v e r P a g e
eFile – Inner Look
eFile – File Send Page
e F i l e – S e a rc h P a g e
Knowledge Management System (KMS)
Enables users to create and manage electronic documents that can be viewed, searched and
shared.

Contains a dynamic workflow to keep document in various stages

Central Repository My Repository

• Organization wide access to documents


• Personal Document Repository
• Multilingual Support
• Document Sharing
• Version Control
• Collaborative work
• Security and access control

Document Sharing Search

• Document Sharing • Quick and easy retrieval of documents


• Folder Subscription • Content Based Easy Search
• Alerts and Notification • Advanced Level Search
KMS - Dashboard
K M S – D o c u m e n t C re a t i o n
MIS-Reports
Management Information System (MIS-Reports) is a system that provides real-time monitoring of an
organization's productivity & efficiency through various transactional data made available for the
organization

MIS-Reports - Dashboard
MIS-Reports – File Register
MIS-Reports – Diary Register
MIS-Reports – Departmental File Pendency
eOffice Implementation Phases

Initiate Prepare Configure Deliver Support

Phase 0 Phase 1 Phase 2 Phase 3

• Governance •
Product
Structure • eOffice Data Capture & Vetting
Implementation
•Infrastructure • Orientation • DSC Enrollment & Verification • Digitization of
Assessment and Workshop Files / Records
Gap Analysis • Training
• Change • Knowledge
Management • Onsite Roll Out Team
• Procurement / Sources
• Transition • eOffice Environment Setup • Handholding
Up-gradation of Management Support
Infrastructure • Domain Name Registration
• Knowledge • Report
Repository • Setting up of Training Instance
• Roll Out Issues / Bugs
Requirement • Creation of • Trial Run • Transfer of
Bulk emails technical know
• eOffice Ready for Go Live
• DSC Issuance how
eOffice Implementation Checklist

Initiate Prepare Configure Deliver Support

Phase 0 Phase 1 Phase 2 Phase 3


 Orientation
Workshop for the
department
 Formal
 Filled
notification  Data Collected & Vetted
received on formed
Assessment Governance
 eOffice Environment Ready  Transfer of
Form received Structure technical know
from  Procurement and  Training Plan Prepared how
department Establishment of
pre-requisites  Training & Handholding  Call Centre
 Strategy
 Gap Support
document for  Trial Run
Analysis Report transition Established
Prepared  DSC ready for  Go Live
Issuance
 Knowledge
repository
established
C u r re n t S t a t u s o f e O f f i c e I m p l e m e n t a t i o n

No. of Units where


S.No. Enterprises Category Total
eOffice is implemented

Ministries and Departments 79


Central
1. 191
Government
Attached/Subordinate Offices/PSUs etc. 112

Secretariats 22

State
2. District Administrations 53 151
Government

Other Departments/PSUs etc. 76

TOTAL 342 342

Note: The above counts are as on 07th JANUARY 2019


Thank You

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