GUESS THE WORD

ETIQUETTE
SOCIAL GRACE
GOOD MANNERS
Empowering oneself through Good
Manners and Social Graces

Social Arts
 Empowering Yourself through
Good Manners

 No matter what you call it — manners, courtesy, etiquette, or civility

— you can associate it with leadership. When you take the lead in
putting people at ease and making every situation pleasant, you
exhibit poise. Poise comes from being self-confident.
 Empowering Yourself through
Good Manners

 In today’s climate, etiquette and civility are sometimes seen as

snobbery. Others view polite behavior as a sign of weakness, and
some professionals actually believe that it’s impossible to get to the
top while being gracious and polite. None of this is true. Knowing
how and when to ask for what you want in a polite manner means
empowerment.
 Empowering Yourself through
Good Manners
 When you need to ask for something, be sure to
remember the following:
 Speak up. Even if you feel intimidated or nervous, you
can get around these roadblocks that undermine your
efforts by speaking with confidence.
 Invite reactions, making it easy for your allies to
respond to your request or expectation. Be open to
constructive criticism.
 Empowering Yourself through
Good Manners

 When you need to ask for something, be sure to

remember the following:
 Be specific, focus clearly on what you really want or
need, and ask for it. You may even want to jot down a
few notes or rehearse mentally before making your
request, especially if you’re about to ask someone on a
date.
 Empowering Yourself through
Good Manners

 When you need to ask for something, be sure to remember

the following:
 Don’t undermine yourself. Adding on demeaning tag
beginnings or endings — such as, “I know this is a stupid
question, but. . .” or “I’m sorry to have to ask you this.. .”
— makes you sound like you lack self-confidence.
 Empowering Yourself through
Good Manners
 When you need to ask for something, be sure to remember the
following:
 Being assertive doesn’t equal rudeness. Take responsibility for
nurturing and maintaining your own self-esteem. When you’re
competent in using basic assertive skills, you can feel confident to
handle most situations and can achieve the respect you deserve.
10 Tips to Help You Refine Your
Social Graces

 Resolve to make this your best fall ever. Become your unique,
personal best by refining your social graces. Impeccable manners
and the ability to move with ease and grace in the social arena are
key characteristics of powerful, successful people–in business
and social life. If you are articulate, dress well, and back it up
with the refined social graces and charm that makes you likeable
and puts others at ease, you can be sure you will have a more
exciting and rewarding fall season.
 10 Tips to Help You Refine Your
Social Graces

 1. Be open and confident. When it comes to making the first

impression, body language, as well as appearance, speaks louder than
words. Use your body language to project appropriate confidence and
warmth. Stand tall, smile, make eye contact, and shake hands with a
firm grip.
 10 Tips to Help You Refine Your
Social Graces

 2. Dress appropriately and stylishly for all occasions; and always

be well-groomed. You should look appropriate for your environment
and authentic to you. Being trendy is not important, but being current
with accessories, especially shoes, color, and fashion accents indicates
you are aware of what is fashionable.
 10 Tips to Help You Refine Your
Social Graces
 “Good grooming is not just about making a polished first
impression,” writes Sylvia Ann Hewlett in her book “Executive
Presence.” “It is about signaling to your competitors, and yourself,
that you are in total control.” When your nails are chipped, your shoes
are scuffed, or your clothes are wrinkled, it is impossible to make a
good impression.
 10 Tips to Help You Refine Your
Social Graces
 3. Introduce yourself and others with warmth and enthusiasm.
Always prepare a self-introduction before going to a meeting or event.
Say your name slowly and clearly, making eye contact when you
introduce yourself. When introducing others, be sure to follow the
rules for proper introductions, and always add something about each
person to aid them in starting a conversation.
10 Tips to Help You Refine Your
Social Graces

 4. Be courteous. In our modern world, how you treat others

and your actions affect how people view you. Being
thoughtful and thinking of others will never go out of style.
When you are kind and have good manners and treat others as
you would like to be treated, and make other people feel good
about themselves, other people want to be around you. Studies
show that women value kindness above looks as the most
important quality for a man to have.
10 Tips to Help You Refine Your
Social Graces

 5. Build rapport for better relationships. People like

people like themselves. Try to establish a feeling that you
are on the same wavelength when trying to build rapport
with a new person. Pick up on key words, favorite
phrases, and ways of speaking that someone uses, and
build them subtly into your own conversation. Adopt a
similar stance to them in terms of their body language,
gestures, voice tone and speed. It is called “mirroring”
and “matching.”
 10 Tips to Help You Refine Your
Social Graces

 6. Master the art of small talk and making polite conversation.

Always have something to say. Know a little about a lot of things.
Appropriate topics of conversation include news events, sports,
entertainment, travel, hobbies, etc.
 10 Tips to Help You Refine Your
Social Graces

 7. Listen and show genuine interest in others. People like people

who find them interesting. Nothing is more flattering to another
person or wins more friends than someone who listens to them. It’s
the secret of weapon of the charmers.
 10 Tips to Help You Refine Your
Social Graces

 “And above all, really focus on what is being said to you,” advises
Heidi Grant Halvorson in “No One Understands You and What to Do
about it.” People need to feel they have been heard, even when you
can’t give them what they are asking for.
 10 Tips to Help You Refine Your
Social Graces
 8. Convey warmth and competence. According to Harvard
psychologist Amy Cuddy, perceptions of warmth and competence
account for roughly 90 percent of the variability in whether you are
perceived positively or negatively by others. Research shows eye
contact, nodding, and smiling are the three key physical indicators of
warmth.
 10 Tips to Help You Refine Your
Social Graces

 9. Sharpen your dining skills and table manners. Let’s face it: We
are judged by our table manners and we judge others by their table
manners. Persons sitting at or near our table cannot help but notice
our table manners or lack of them. If our table manners are good, they
will judge us favorably; and if our table manners are poor, they will
judge us unfavorably.
 10 Tips to Help You Refine Your
Social Graces

 10. Build an authentic, honest, and compelling brand.

What defines you? What makes you unique? What is your
highest value? Be that person on a consistent basis. Reinforce
your brand at every opportunity—both online and offline.
According to Sally Hogshead in “Project Fascination,’ “To be
more successful, you don’t have to change who you are, you
only have to be more of what you are at your best.”
 The Importance of Etiquette

 Some people argue that etiquette no longer matters, that the rules for good
behavior are old-fashioned and out of date. However, good behavior and
manners are never out of style. Etiquette, like all other cultural behaviors, evolves
to match the times. Without etiquette, members of society would show far too
much impatience and disrespect for one another, which would lead to insults,
dishonesty, cheating, road rage, fist fights, and a rash of other unfortunate
incidents.
 The Importance of Etiquette

 Etiquette is merely a set of guidelines for politeness and good

manners, the kindnesses with which we should always treat each
other. It will always matter!
 What Is Etiquette?

 Etiquette, the complex network of rules that govern good behavior

and our social and business interactions, is always evolving and
changing as society changes. It reflects our cultural norms, generally
accepted ethical codes, and the rules of various groups we belong to.
 What Is Etiquette?

 It helps us show respect and consideration to others and makes others

glad that we are with them. Without proper manners and etiquette, the
customs of polite society would soon disappear and we would act
more like animals and less like people. Aggressiveness and an "every
man for himself" attitude would take the lead.
 What Is Etiquette?

 In earlier times, the rules of etiquette were used for two purposes: to
remind people of their own status within society and to reinforce
certain restrictions on individuals within that society.
 What Is Etiquette?

 In the Middle Ages and the Renaissance, for instance, etiquette

dictated everything from how low a person of inferior rank had to
bow to a person of higher rank to how long a man had to spend
courting a woman before the two could marry.
 What Is Etiquette?

 Even the way a person mourned was strictly outlined by rules of

etiquette until as recently as the Civil War era in the United States.
Widows then were expected to dress in "widow's weeds," or
completely black clothing and veils, for a full year after the death of a
husband.
 What Is Etiquette?

 These types of rules in earlier society were usually determined by the

ruling classes because they served the purpose of making them more
secure in their roles as the rulers of society. By far, the most
strenuously enforced rules of etiquette were tied to how one showed
respect for the king and his highest ranking officials, such as dukes
and princes. It reinforced their authority.
 What Is Etiquette?

 The rules of etiquette concerning marriage, mourning, and other

major events of life largely applied only to the ruling classes or the
wealthy. Peasants and workers, as long as they followed the rules of
etiquette pertaining to respecting their superiors, were not expected to
follow formalized rules of courtship; they tended to base their own
"rules" of courtship on good manners and common sense.
 What Is Etiquette?

 Over the centuries, as society has become more democratic, etiquette has become
an excellent combination of good manners, common sense, and rules of conduct
that reflect cultural norms and the rules of our society as a whole rather than just
one distinct group within it. It has less to do with the fashion of the moment or
who is in power and more to do with putting others at ease and an ethical code of
conduct.
 Etiquette in Today's Society

Today's etiquette serves several important functions:

 Etiquette provides personal security. Knowing how to behave
appropriately in a given situation makes you more comfortable.
 Etiquette in Today's Society

Today's etiquette serves several important functions:

 It protects the feelings of others. Proper etiquette requires that you
make others comfortable and protect their feelings. You do not point
out their errors or draw attention to their mistakes.
 Etiquette in Today's Society

Today's etiquette serves several important functions:

 It makes communication clearer. Etiquette enhances communication
by breaking down barriers, not erecting them.
 Etiquette in Today's Society

Today's etiquette serves several important functions:

 It will enhance your status at work. In any working situation, you are
perceived as more capable, more professional, and more intelligent if
you are familiar with the proper code of conduct for the workplace.
 Etiquette in Today's Society

Today's etiquette serves several important functions:

 It makes good first impressions. The first five to seven seconds after
you meet someone are crucial. Your first impression lingers in the
other person's mind long after you are gone. If you use proper
etiquette, that first impression will be a positive one.
 Etiquette in Today's Society

 Society and our culture are now changing so fast that it is hard for the
rules of etiquette to keep up. As quickly as a book of etiquette is
published, a new form of communication is developed or a new style
of dating becomes all the rage and someone declares the latest
etiquette book "hopelessly outdated."
 Etiquette in Today's Society

 Keep in mind that etiquette is meant to be a guideline, not a set of strict rules
carved in stone. Those guidelines are developed using common sense, a sense of
fairness, politeness, and above all, consideration for others. If you let
consideration for others be your final arbiter, you will be well on your way to
being the kind of polite person who understands the rules of etiquette
instinctively.
 Etiquette Begins at Home

 The reason many young people today do not know much about etiquette is
because they never learned it at home--parents no longer directly teach children
and teenagers etiquette. If you are reading this to learn more about proper
manners and how to practice etiquette in public, your best bet is to start practicing
it in private.
 Etiquette Begins at Home

 It is difficult to switch on good behavior only when you feel like you
"need to." In fact, we really should not be on our best behavior only
around people we barely know or want to impress. Our best behavior
should be for the people we love: our friends and family.
 Etiquette Begins at Home

 Therefore, practice the highest standards of etiquette at home. Be sure to be polite

and kind toward your spouse, parents, and children, especially your children, so
they will learn from example the proper way to treat other people. If they grow
up with etiquette ingrained in them, they will find it easier to form lasting
relationships, be successful in their jobs, and move through life as the kind of
people others enjoy being around.
 Etiquette Begins at Home

 You also will find that etiquette becomes second nature to you rather than a set of
rules, and your own life will be more pleasant. People respond positively to
those who are nice to them and who treat them with respect. Proper etiquette
guides you in how to do this without "missing something" because you simply
were not aware that something you did or did not do might be offensive to the
other person.
 Reference
 Sue Fox Empowering Yourself through Good Manners https
://www.dummies.com/relationships/etiquette/empowering-yourself-through-good
-manners
/
 10 Tips to Help You Refine Your Social Graces
http://etiquette-ny.com/polished-and-proper-for-fall-10-tips-to-help-you-polish-y
our-personal-brand
/
 The Importance of Etiquette https
://www.universalclass.com/articles/self-helpetiquette//