Chapter 10 Group Dynamics

GROUP DYNAMICS
Emmalyn S. Bueno -Reporter Amika N. Mapusao

Senior Bookkeeper IRIGA North Teacher 1-Mabuhay ES
Central School Siruma District
Clinical Instructor UNEP
Dr. Augusto Ros

Professor
Objectives:
1. Identify the Sociological criteria of group, and explain the role
of equity in the Workplace in Social Exchange
2. Describe the five stages in Tuckman’s theory of group
development and discuss the threat of group decay.
3. Distinguish between role conflicts and role ambiguity.
4. Contrast roles and norms, and specify four reasons norms are
enforced in organization.
5. Distinguish between task and maintenance functions as a group.
6. Summarize the practical contingency management
implementations for group size.
7. Discuss why managers need to carefully handle mixed-gender tasks
groups.
8. Describe groupthink, and identify at least four of its symptoms.
9. Define social loafing, and explain how managers can prevent it.
Group
- Sociogically, it is defined as two or more freely
interacting individuals who share collective norms
and goals and have a common identity.
WSEN- Workplace Social Exchange Network
Three Level of Exchange of WSEN
1. Employee – organization
2. Employee- supervisor
3. Employee- team
-Individual judge each type of social exchange in
terms of perceived equity or fairness.
- The greater the perceived fairness, the more
loyal, motivated, and hardworking the individual
will be.
- Lack of perceived fairness is demotivating.
FIVE STAGES IN TUCKMAN’S THEORY OF GROUP
DEVELOPMENT
1. forming- (the groups comes together)

2. Storming- (members test the limits of each other)
3. Norming- (questions about authority and power are resolved as
the group becomes more cohesive)
4. Performing- (effective communication and cooperation and help
group get things done)
5. Adjourning- ( group members go their own way)
How Group Decay Occur?
- According to searches, group decay occurs when a group achieves
the ‘‘performing’’ stage then shifts into reverse.
It occurs through:
1. De-norming- (erosion of standards)
2. De-storming- ( growing discontent and loss of cohesiveness)
3. De-forming- ( fragmentation and breakup of the group)
Differences between Role Conflict and Role Ambiguity
Organization roles- are set of behaviors persons expect of

occupants of a position. One may experience role overload
( too much to do in too little time)
Role conflict- (conflicting role expectations)
Role Ambiguity- ( unclear role expectation)
What is the Difference between roles and norms?
Roles- are specific to the person’s position while Norms- are shared
attitudes that differentiate appropriate from inappropriate behavior in
a variety of situations.
Four Reasons why norms are enforced in organizations
1. help the group in organization survive
2. clarify behavioral expectations
3. help people avoid embarrassing situations
4. clarify the groups organizational’s central values.
Difference Between task and Maintenance
Functions as a Groups
Members of all formal groups need to perform

both task ( goal-oriented) and maintenance
(relationship-oriented) roles if anything is to be
accomplished.
Practical Contingency Management Implications for
Group Size
Laboratory simulation studies suggest decision-
making groups should be limited to five or fewer
members. Larger groups are appropriate when creativity.
Participation, or socialization are the main objectives.
If majority votes are to be taken, odd numbered
groups are recommended to avoid deadlocks.
Why manager Need to Carefully handle
Mixed-Gender Groups?
Women face special group dynamics
challenges in mixed-gender task groups.
Steps need to be taken to make sure increased
sexualization of work environment’s does not
erode into illegal sexual harassment.
What is Groupthink?
 It is a plagues cohesive in-groups that shortchange moral judgement while putting
too much emphasis on unanimity.
Symptoms of Groupthink
1. Invulnerability
2. Inherent morality
3. Rationalization
4. Stereotyped views of opposition
5. Self-censorship
6. Illusion of unanimity
7. Peer pressure
8. Mind guards
Critical Evaluators, outside expertise, devil
advocates are among the preventive measures
recommended by Irving Janis, who coined the
term Groupthink.
Janis believes prevention is better than cure when
dealing with groupthink. He recommends the
following preventive measures
1. Each member of the group should be assigned the role of critical evaluator. This role involves
actively voicing objections and doubts.
2. Top-level executives should not use policy committees to rubber-stamp decisions that have
already been made.
3. Different groups with different leaders should explore the same policy questions.
4. Subgroup debates and outside experts should be used to introduce fresh perspectives.
5. Someone should be given the role of devil’s advocate when discussing major alternatives. This
person tries to uncover every conceivable negative factor.
6. Once a concensus has been reached, everyone should be encouraged to rethink their position
to check for flaws.
What is Social Loafing and How managers Can avoid it?
Social Loafing - involves the tendency for individual effort to

decrease as group size increases.
This problems can be contained if the task is challenging and
important, individuals are held accountable for results and group
members expect everyone to work hard.
The Stepladder Technique, a structured approach to decision-
making can reduce social loafing by increasing personal effort and
accountability.

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GROUP DYNAMICS

Emmalyn S. Bueno -Reporter Amika N. Mapusao

Dr. Augusto Ros

Three Level of Exchange of WSEN

1. forming- (the groups comes together)

Organization roles- are set of behaviors persons expect of

Members of all formal groups need to perform

Social Loafing - involves the tendency for individual effort to

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