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    Strategies To Avoid Communication Breakdown

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    zin Guevarra
    This document discusses strategies to avoid communication breakdown. It identifies four common barriers to effective communication: physical, psychological, cultural, and linguistic barriers. It then provides examples of each type of barrier. The document also outlines five ways to avoid communication breakdown, which include having clarity of thought, listening, managing body language and tone, building confidence, and communicating face-to-face. Additionally, it discusses the seven C's of effective communication: completeness, conciseness, consideration, concreteness, courtesy, clarity, and correctness. Finally, the document lists some helpful expressions to use during communication.

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    Strategies To Avoid Communication Breakdown

    Uploaded by

    zin Guevarra
    181 views44 pages
    This document discusses strategies to avoid communication breakdown. It identifies four common barriers to effective communication: physical, psychological, cultural, and linguistic barriers. It then provides examples of each type of barrier. The document also outlines five ways to avoid communication breakdown, which include having clarity of thought, listening, managing body language and tone, building confidence, and communicating face-to-face. Additionally, it discusses the seven C's of effective communication: completeness, conciseness, consideration, concreteness, courtesy, clarity, and correctness. Finally, the document lists some helpful expressions to use during communication.

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    Strategies-to-Avoid-Communication-Breakdown

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    This document discusses strategies to avoid communication breakdown. It identifies four common barriers to effective communication: physical, psychological, cultural, and linguistic barriers. It then provides examples of each type of barrier. The document also outlines five ways to avoid communication breakdown, which include having clarity of thought, listening, managing body language and tone, building confidence, and communicating face-to-face. Additionally, it discusses the seven C's of effective communication: completeness, conciseness, consideration, concreteness, courtesy, clarity, and correctness. Finally, the document lists some helpful expressions to use during communication.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    181 views44 pages

    Strategies To Avoid Communication Breakdown

    Uploaded by

    zin Guevarra
    This document discusses strategies to avoid communication breakdown. It identifies four common barriers to effective communication: physical, psychological, cultural, and linguistic barriers. It then provides examples of each type of barrier. The document also outlines five ways to avoid communication breakdown, which include having clarity of thought, listening, managing body language and tone, building confidence, and communicating face-to-face. Additionally, it discusses the seven C's of effective communication: completeness, conciseness, consideration, concreteness, courtesy, clarity, and correctness. Finally, the document lists some helpful expressions to use during communication.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 44

    STRATEGIES TO AVOID

    COMMUNICATION
    BREAKDOWN
    COMMUNICATION
    BREAKDOWN
    – a phenomenon that happens when
    the communication goal is not
    reached due to certain factors
    COMMUNICATION
    BREAKDOWN
     The elements of communication
    (sender, message, receiver, feedback)
    can pose a threat to the efficiency or
    effectiveness of the process.
    COMMUNICATION
    BREAKDOWN
     When problems in any of the
    elements involved arise, they
    become barriers to communication.
    COMMUNICATION
    BREAKDOWN
     Recognizing the barriers or
    obstacles to effective
    communication is important in order
    to avoid communication breakdown.
    BARRIERS TO COMMUNICATION
    1. 3.
    PHYSICAL CULTURAL
    BARRIER BARRIER

    2. 4.
    LINGUISTI
    PSYCHOLOGICAL
    BARRIER C
    BARRIER
    PHYSICAL BARRIERS
     The natural or environmental
    condition that act as a barrier in
    communication in sending the
    message from sender to receiver.
    EXAMPLES
    1. people talking too loud
    2. noise from a construction site
    3. loud sound of a karaoke
    4. blaring of jeepney horns
    PSYCHOLOGICAL
    BARRIERS
    – also called mental barriers as they
    refer to social and personal issues of
    a speaker towards communicating
    with others
    EXAMPLES
    1. shyness, lack of confidence
    2. fear, stage fright
    3. depression
    4. trauma
    CULTURAL BARRIERS
     pertain to problems regarding their
    intrinsic values, beliefs, and
    traditions in conflict with others
    EXAMPLES
    1. different beliefs
    2. traditions and customs
    3. manners of dressing
    4. speaking
    LINGUISTIC BARRIERS
     pertainto conflicts in language and
    word meanings, because words carry
    denotative and connotative meanings,
    they can sometimes cause confusion
    and misunderstanding
    EXAMPLES
    1. difference in language
    2. accent and dialect
    3. use of jargon and slang
    4. speech defects or language impairments
    STRATEGIES TO AVOID
    COMMUNICATION BREAKDOWN

    5 WAYS
    TO AVOID
    7 C’s OF HELPFUL
    COMMUNICATIO EFFECTIVE EXPRESSIONS
    N BREAKDOWN COMMUNICATION
    5 WAYS
    TO AVOID
    COMMUNICATION Have clarity of thought
    BREAKDOWN before speaking.
    by RONNIE PETERSON
    5 WAYS
    TO AVOID
    COMMUNICATION Learn to listen.
    BREAKDOWN
    by RONNIE PETERSON
    5 WAYS
    TO AVOID
    COMMUNICATION Take care of your body
    BREAKDOWN language and tone.
    by RONNIE PETERSON
    5 WAYS
    TO AVOID Build up your confidence by
    COMMUNICATION asking for feedback and
    BREAKDOWN
    by RONNIE PETERSON observing others.
    5 WAYS
    TO AVOID
    COMMUNICATION Communicate face to face
    BREAKDOWN on the important issues.
    by RONNIE PETERSON
    7 C’s OF COMPLETENESS
    EFFECTIVE - The speaker should include everything
    COMMUNICATION that the receiver needs to hear, respond,
    by Broom, Cutlip,
    react or evaluate properly by conveying
    and Center
    all pertinent details.
    7 C’s OF CONCISENESS
    EFFECTIVE - The message should be direct or
    COMMUNICATION straight to the point and should be
    by Broom, Cutlip,
    expressed in the least possible number of
    and Center
    words.
    7 C’s OF CONSIDERATION
    EFFECTIVE - The speaker should give high regard
    COMMUNICATION and courtesy to audience’s background
    by Broom, Cutlip, information such as his/her culture,
    and Center education, religion, status, mood,
    feelings, and needs.
    7 C’s OF
    EFFECTIVE CONCRETENESS
    COMMUNICATION - Effective communication is backed up
    by Broom, Cutlip, by facts, figures, and real-life examples
    and Center or situations.
    7 C’s OF COURTESY
    EFFECTIVE - The speaker can show respect to his/her
    COMMUNICATION receivers through understanding their culture,
    by Broom, Cutlip, values, and beliefs. This implies good choice of
    and Center words and language on the part of the sender
    and consideration of audience’s perspective.
    7 C’s OF
    EFFECTIVE
    CLARITY
    COMMUNICATION - It implies the use of simple
    by Broom, Cutlip,
    and Center
    and specific words to express
    ideas.
    7 C’s OF CORRECTNESS
    EFFECTIVE - Avoiding mistakes in grammar helps to
    COMMUNICATION boost the credibility and effectiveness of
    by Broom, Cutlip, the message, and at the same time it
    and Center eliminates negative impact on the
    audience.
    TIME-GAINING
    HELPFUL EXPRESSIONS
    EXPRESSION “really”
    “uhmm”
    S “uh-huh”
    “anyway”
    “tell me more…”
    GIVE POSITIVE
    HELPFUL REMARKS OR
    EXPRESSION COMMENTS
    S
    “sounds good”
    “I see what you mean”
    ASK FOR
    HELPFUL REPETITION
    EXPRESSION
    S “Can you please repeat
    said?”
    what you

    “What did you say again?”


    “What did you mean, when you
    say that…”
    CHECK FOR
    HELPFUL UNDERSTANDING
    EXPRESSION
    S “So, are you saying that…”
    “So, what is your understanding of
    this?”
    CHECK FOR
    HELPFUL UNDERSTANDING
    EXPRESSION
    S “So, are you saying that…”
    “So, what is your understanding of
    this?”

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